I've been bringing my vehicle here for service for the past year. These are great guys, and they do…read moregreat work!

Fast, efficient and at a reasonable price. Never had a bad experience and they do quality work…read moreevery time.

Go anywhere else!! Decided to go local and spent $720 here to have a coolant leak checked out and…read moremy brakes were locking up. I mentioned I wasn't seeing any coolant leaks so I was fairly sure it wasn't external. They changed a coolant hose, flushed and conditioned my brake fluid and sent me home. Within a week I was already needing to add new coolant and not much longer I was having issues with my brakes and stranded downtown. Only a couple hundred miles added since I originally brought it in. Could have done a 5 minute exhaust leak test on my coolant to determine the leak was internal and would need an $8500 head gasket replaced and they had assured me that my brake system was cleaned. I would not trust this place with any of my vehicles, they will also add unnecessary work to your labor bill anywhere that they can.

Huge shoutout and thank you to Jim's Big Tow for their incredible support of the Caliber Collision…read moreLees Summit Blue Pkwy location's 3rd Annual Food Drive Car Show! Not only did they show up with one of their tow trucks for display, but they also generously donated an entire pallet of Cheerios to help support the food drive. Their willingness to step up, support their community, and partner alongside us without hesitation truly means so much. One of Caliber's core values is "We are inspired to serve," and Jim's Big Tow exemplified that perfectly through their actions, generosity, and community spirit.

Jim's Big Tow in Lee's Summit, Mo. I HIGHLY, HIGHLY recommend!…read more Monday 4/27/26 through Tuesday 5/12/26 My little MINI Cooper had to be towed several times due to a "Recall" & repairs to several different auto repair shops. It was towed to a few different places & every time for them it was a breeze! Thank you Jim's Big Tow very much for all your wonderful help! Julie R.

Great and honest people that want to help you! I've been a couple of times now and they have never…read moreonce tried to take advantage of me and always fixed my issues. These are the people you want to do business with.

My 2018 Ram 2500 has been experiencing transmission issues, among other problems. The shop I…read morevisited recommended Nicholls for the transmission repairs, as they do not handle that type of work. Nicholls did an amazing job not only fixing the transmission but also addressing all the other issues with the truck. Since then, my truck has been running smoothly, and I'm glad I chose this shop for the repairs. If you are looking for straightforward, honest estimates and quick work, this is the repair shop for you.

I bought a used street bike from here about a month ago and my sales associate Joe was awesome…read more I got it registered and ready to ride and then it died on me practicing in a parking lot. Frustrating sure, but the assistance from Chris the sales manager, Charles the service Advisor, and Mark the tow driver has been very helpful and relieving. I scheduled a tow for Thursday from my house to Dell's about a week ago. I called on the Thursday of the tow to verify service, im glad i did. There was a miscommunication on the date. David, who answered my call, mentioned that they had me down for Tuesday. He said "since they didnt hear from me" they just carried on with their business. No call on Tuesday from Dell's to verify the tow. This was disappointing to hear, i would have appreciated a courteousy call to check in on my service. Mark was a real hero today! He made it out just in time to grab my new-to-me bike and get it to the shop for a diagnostic. Thanks again Joe, Chris, Charles, and Mark for helping me out when i needed it! We're on the edge of spring and im excited to get back to riding!

Absolutely pathetic. Finance manager is an outright liar. Prep was never done. refused to comply…read morewith Mo law by cancelling service contracts. I wouldn't let the service dept. work on a tricycle. Absolutely never again. Kyle and M Spencer should be ashamed.

I lived in and around Warrensburg for half of my life and I've had to use my auto clubs many times…read more(out of gas, flat tire, tows, etc.) almost every time my auto club was called when I was near Warrensburg they'd send Tip Top. I got to where when I'd call I'd say "You'll send Tip Top for me, won't you?" and they would. During the icy Christmas weekend, I got stuck and again AAA called Tip Top for me. This time it took a little longer than usual (an hour), but they had me out in about 3 minutes. I'm sure I wasn't the only person having car issues that day so an hour isn't bad considering I was 15 minutes away from Warrensburg anyway. I've always felt confident in the service they provide and that they'll do their best to help me out of a situation.

Excellent customer service! My roadside assistance sent them to me and even though Kia sent them…read morethe wrong direction on the highway the driver was very polite, happy go luck, and professional. He quickly changed my tire and told me where to go to get a new tire so I continue the 2 1/2 hour journey home. Very pleased with the service, did I mention that this took place after hours on a holiday weekend. I would highly recommend this tow company.

Took my old truck in because of brake noise. I'm so glad I did! They showed me what needed done…read more(pad and rotors) and even came in faster than promised and below the estimate! Consummate pros. Would highly recommend to anyone needing vehicle repair.

Cheap, didnt take long, but customer service was not great. Old guy in front seemed like he…read morethought i should know whats wrong with my car already. Thats why I'm there dude.

Joe Wolf does great tire service either with appointment or by service call with reasonable prices…read more The only downfall would be the location which isn't directly in town.