Their crew did a fantastic job and were very understanding. My carpet has never been so clean.read more

The guys just left my house, and also left me very happy with their work! I can't recommend them…read morehighly enough. It was a small job to re-stretch one room of carpet; most companies might not even bother to do a job this small. Here's what I observed about this team: Promptly responsive to my call On time Tidy, patient, thorough work Equipment is clean and well-maintained Careful not to scratch or dent baseboards Left the job vacuumed and clean

Jason had to cancel on us due to scheduling, but was nice enough to come in first thing the very…read morenext morning which was really appreciated. Place looked great, was told that it would be dry in 2-3 hours. Living room was dry, but the carpet on the stairs was still pretty wet about 12 hours later, but our movers weren't coming until the next day so no problem. I'm at work the next day and my wife's family called to tell me that the stairs are still sopping (24 hours later). I called to see if there was anything that could be done about it, as my movers and wife's family are now over there and are kind of stuck. He explained to me how the cleaning process worked and everything, which was great, and explained that usually it took 2-3 hours to dry. He recommended I "get some fans and open the windows," and although he said "I get it's an inconvenience," also did not offer any kind of apology. He asked bluntly "what are you looking for?" Refused any kind of discount, did not offer to bring over fans/blowers (I don't own any of either myself), and was generally unapologetic and told me "I don't have time to argue about this on the phone I have other customers and clients." Nothing wrong with the cleaning itself obviously, (I think, I haven't been able to see the upstairs) and the carpet looked as good as could be expected given the state of it at the start, but I was pretty disappointed by the lack of sympathy or willingness to help after paying hundreds of dollars for a service. *UPDATE* Jason made things right which was hugely appreciated. Very knowledgeable and experienced and would highly recommend.

Working with Absolute Carpet has been absolutely awful. I called initially and got an appointment…read morefor Friday 10/18 which was canceled an hour before they were scheduled to arrive citing a job that was bigger than anticipated. Then it was scheduled for Tuesday 10/22. Nobody showed up Tuesday and when I called they said it was actually scheduled for Wednesday and I must have written it down wrong. Wednesday 10/23 they showed up and cleaned the couch and I venmo'd payment only to get home from work and find dirty water stains on my cream colored couch where they hadn't pulled out all the water correctly. So I texted the number I'd sent the payment through, and got nothing back. I called the next day and was told they'd fit me in that next Tuesday 10/29. Nobody showed up by 4pm so I called again, and was told that if nobody showed up by 5 that Jason, the owner, would personally come clean it on Thursday 10/31. On the 31st I called in the morning to get an ETA on when someone would be there and was told he'd call his guys (again, he had said he would personally come clean it) and get back to me. I have not heard from him since. Suddenly my calls are dropping and then the cherry on top was the 1am call I got (and didn't answer for obvious reasons) and then got my call declined again when I called back at a reasonable hour. Long review to say: Do not hire these folks, they will jerk you around and then do a terrible job. Worst part is they obviously don't stand by their work.

Great service! Price was great with the majority of the house having carpet. Was able to talk to…read morethe actual person doing the cleaning. I greatly appreciated the time he took to get the stains out of the carpet. The carpet looked fresh and clean when he finished.

Richard responded promptly and provided a fair estimate. He did a fantastic job cleaning the…read morecarpets, particularly in the high traffic areas. Will definitely recommend to friends or family.

I just wanted to thank Go Green for such great service. I desperately needed the carpets cleaned in…read moremy new rental because I am super allergic to something that was left behind, the previous owners might have had cats or a hamster or something. I called and he gave me a quote and squeezed me in the same day for a small job (about 100 sq feet or less). He kept me updated on when he would arrive (since he squeezed me in last minute) and charged me a very reasonable price. My carpet smells nice and clean, I can't really tell visually since it's a very dark carpet, but I'm already breathing a lot easier. He was very nice and personable and I'm glad I went to someone local who cares so much about customer service! I would definitely suggest anyone in the Chico area come here for any of their carpet cleaning (or other cleaning) needs!

I scheduled carpet cleaning for 3 rooms post move out. David has a minimum $ which includes 4 rooms…read moreso he kindly offered cleaning for any rugs as well. He does not nickel and dime like other services I've used in the past and I love that the products are non toxic. Even with the minimum charge, I'd still say he has the best prices in town for such a high quality service. David was extremely responsive and accommodating to my scheduling requests. He is very knowledgeable, thorough and trustworthy. Will be hiring again for all future jobs, highly recommend!

Select Janitorial comes through once again. I have used them for the past few years and they always…read moredo a great job. Ester makes sure the job is completed to my satisfaction, what a great worker!

I used to be a huge fan of this company but perhaps the integrity of it's staff might be slipping…read more normally, i hang out and chat with the cleaner, offer them water, and generally hang around. they are a stranger in my house after all. they've always done a great job. however, this last time, i wasn't able to be there when they came and i had someone else be there in my stead. they didn't hang out with the cleaner though, they hung out in a different part of the house and waited for them to finish. when i got home i noticed that none of the places where furniture stood were cleaned. i had actually cleared the room and put all of the large furniture on sliders myself. it was 100% clear that the furniture should be moved and the carpet should be cleaned in the entire room. when i called for them to return to finish i was told that i'd have to wait 5 days!!! with my house taken apart. finally, i drove personally to the office to speak with Esther (who is awesome) and she was able to track the same employee down to return to finish the job. however, the entire time he was there, he was making excuses about how sometimes clients wants their furniture never to be touched, while others change their instructions depending on the job or their desires. i told him that if there was any confusion he should have asked and he would have been told the furniture needed to be moved and the carpet cleaned. i'm skeptical now that i'm beginning to think i have to be there to supervise because i can't count on them to do the job well the first time if no one's looking. to top it off, i think his 2nd job was ceremonial at best since it didn't seem to do any good where 'cleaned.' also, i caught him trying to dump his cleaning solution on my driveway but he stopped when he saw me. :-/ definitely disappointed after having been a huge fan and sending them so many referrals.

Rant: California Renovation (Cal Reno) and Roseville Carpet One (RCO)…read more Roseville Carpet One owns California Renovation in Chico. If you're looking for floors, carpet or other services look elsewhere. I had my entire house outfitted with 100% waterproof SPC flooring. The product is high quality, the staff at California Renovation are unbelievably the worst. Around a year after the floors were installed, I noticed a big split at the joint pulling up as seen in picture two. Note, the damaged area has a large rug there 365 days of the year unless needed to clean. I called Cal Reno, they sent out there installation manager. He put a moisture tester to the floor, and said "yup, exactly as I expected. The floors are too wet and you're over mopping." Then proceeded to tell me I needed to use a special mop that I hand wring out to wash the floors. Information that was never provided if true. Then quoted me $600 to replace the four boards in that area. I honestly believed them, maybe I was over mopping. Then the floors started getting worse and in areas that have never been mopped. So I started doing my own research. I looked up the my warranty: 25yrs commercial - 50yrs residential. 100% waterproof. The warranty literally says you can spill water on the floor, leave it and it won't damage it. But clean it up in a timely matter to prevent mold. I called Cal Reno back six months later, the installation manager came back out and said the same thing. Proceeded to tell me I'm mopping too wet and I need a special mop. Long story short, I fought with Cal Reno and RCO for months. They refused to submit a claim to Republic flooring. During my research I found the manufacturer rescinded parts of the warranty. Now the floors are warrantied for 25yrs, half of what it was originally. It also mentioned Visqueen, a moisture barrier must be applied before setting the floors, which was never done. I later found out the manufacturer had changed their warranty 8 months after my floors were installed due to moisture issues and several customers, some of whom were Cal Reno or RCO customers had to have their floors replaced. Also, warranty makes no mention of a special mop. Finally, after a lengthy emails stating the facts, hours of research and second opinions, Cal Reno said they would replace the floors "at cost" and come out to measure. I simply replied no and kept fighting, almost needing to go to court. Finally I thought I won, that same installation manager came back out and said, "we are only going to replace the damaged sections, we want to go easy on the manufacturer." I was almost in shock. Whose side are you on? The bill goes to the manufacturer not you guys. I was fed up at this point, was willing to take whatever I could get and thanked him for fighting on my behalf to get the floors replaced. To my disgust he said, "no, we just forwarded your email to the manufacturer and they said yes." All said and done, the whole house was replaced with new floors that had under two years of wear. I went with this company because my neighbor also used them, and unbeknownst to me, they also had issues they fought for months with their carpet. This was after my contract was in place. The first and second pictures have rugs all year round except for cleaning. Last picture shows the mold and mildew after the floors were taken out. They even had to go back and fill in more cracks in the foundation, with lots of rework. Overall, the floors are great, warranty is(was) amazing, but this company sucks. Doesn't care about you, the hard earned money you spent and will not help you if you have issues. Go elsewhere.

This is the best remodel show room in all of Chico may be all of Butte County. Definitely worth…read morecoming through and getting samples. The show room is so good and they have in-house designers to help you choose everything. Not only that the labor is pretty inexpensive compared to hiring a contractor. We use the products here to remodel our entire house and we love it. See what we did here --www.restoringchico.com

I have used this company to repair water damage in my home caused by my air conditioner leaking…read more They were professional always on time and the quality of their work was outstanding . They made sure I was happy with everything and worked seamlessly with my insurance company.

I have used this company for two of my home projects, one kitchen remodel and the other water…read moredamage restoration. Very professional and their skill set is second to none in my opinion. I will definitely call on James and Josh for any future remodel/restoration projects we have as well as refer them to family and friends.

A resounding, "Yes!" This is in response to the question: Were we satisfied with the work of…read more"Floors by Ray" after Chris and his team finished laminate flooring in 5 rooms, closets and hallways? From start to finish, the team was professional, hard-working and conscientious to do quality work with quality product. Initially, the team was referred by someone in the community who had contracted with them: We have no regrets and would hire them again! Beautiful outcomes!

Can only buy by the entire pallet or pay twice as much. Could only order by Monday, we ordered our…read moresecond pallet two weeks ago, told twice it would be here. Flooring guys pushed out twice, move in was this weekend and now its not until next weekend. So if you like ordering a month out have at it.