Ron closed his Travel of Orange office over two years ago and works from his home, which makes it…read morenearly impossible to do business with him and when things go wrong with what he sold you, basically, "You are out of luck." Ron did not want to assist my husband and I in getting refunded for British Airways tickets $3,107.60 plus other related costs for a total of $4,243,60. His commission on airfare was $556.00. Ron's commission for booking air is the highest I have encountered in Orange County. On 9/24/2021 at LAX we could not board our British Airways flight because we could not obtain the Romania Passenger Locator/Covid form online. Ron a seasoned travel agent did not know the two Covid requirements for boarding British Airways and sold us a product (British Airways e-tickets) we could not use. We should have had this information from Ron about the required forms. Ron informed us we were entered as "no show" and all eight tickets were null and void. We had to repurchase all eight tickets and pay his commission again so we could fly on 9/25/2021. On 10/23, British Airways agent at the airport in Dubrovnik showed us on the computer our double-booked seats on our return flights. Ron should have not resold us four tickets for our return flights. Ron was deceitful and claimed he knew nothing about the double booking. He should have checked our locator record and it would have shown him we already had four booked seats for our return flights. We should have only purchased four tickets and not another eight tickets. While on trip in September 2021 I asked Ron for his letter with his involvement with British Airways. Informed Ron I called CapitalOne VISA 10/23/2021, and I have 90 days to contest the $3,107.60 for paying twice for airfare. Needed Ron's letter so it was not hearsay on my part. His letter was received 2/22/2022. Called CapitalOne VISA 2/22 and was informed time ran out. Loss $3,107.60. Ron sold us Chubb Travel Protection Insurance, "Cancel for any reason," he informed us you pay more for this protection and can cancel even if you did not want to go on the trip. He told us to file a claim with Chubb on the loss airfare and other related costs. Claim was denied. Ron did not know why claim was denied, he showed no remorse and did not assist us in calling his Chubb rep. Again, he told us to refile claim. Again, claim was denied. Repeatedly asked for a copy of policy and never received it. Ron has numerous excuses as to why he cannot assist you and did not reply to my husband's and my numerous phone calls and texts. He makes umpteen false promises that he does not keep, has no follow-up skills, and enjoys upselling his clients, so he can earn higher commissions. Ron's upselling Journeys private tours in Croatia were not delivered because of an earthquake. Since 10/25/2021 we have been trying to have Ron obtain a partial refund from Journeys. Ron was misleading in his sales practices upselling us private tours, Chubb "Cancel for any reason," travel insurance, and British Airways e-tickets. We loss $1,687.14 Chubb travel insurance and $4,243.60 for airline tickets and related costs doing business with Ron. Ron did not know British Airways office address to file a claim. He is not a full-service travel agent. Ron has ghosted us and had no intentions of assisting us in getting our refunds. Ron has lost his passion for working in the travel industry. Cat D. Orange, CA

Is there a negative star? I would definitely give this agency a negative zero. Worst. Agency…read more Ever. Exactly what someone had said. FRAUD. Do not give them your credit card. They will double charge your card. Stay away from this agency.

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

My wife and I got married in Sept. 2021 and had plans to go on our honeymoon during the pandemic…read morestill. Patrick came recommended from a friend and we are absolutely thankful that we opted to use his expertise to plan out our trip. 1. We wanted to go to an all-inclusive resort in the Caribbean but I knew that Sept. was not an ideal time due to hurricane season. Patrick advised that we should try out St. Lucia as it had the resorts that we could go to and also had plenty of nature to be in which is the other thing we were wanting. 2. Patrick provided excellent recommendations about which resorts were going to match our budget and our desires. I thought that Sandals would be out of reach but he was able to find a great deal for us! 3. Patrick was incredibly helpful in planning out the details of our stay. He helped me figure out the travel details and especially in navigating the stresses of JetBlue cancelling our flights 4 times. He helped me book terrific excursions that matched what my wife was interested in doing. 4. I forgot to do our travel clearance to visit St. Lucia in the stress of the week before the wedding and needed to rush to fill out and get the paperwork cleared. Patrick offered to hop on the phone to wait and talk to someone in the government to get the paperwork processed. Thankfully that wasn't needed and the forms cleared without extra phone calls needed, but just him offering to do that was so generous and him seriously going above and beyond in his services. Patrick helped us plan a honeymoon that I will never forget and made the process so incredibly easy. Going to use his services as often as I can to plan vacations and will eagerly encourage everyone I know to go through his services. Don't hesistate, just go with him.

My wife and I wanted to do a Celebrity cruise for our anniversary and we wanted to try using a…read moretravel agent. I usually book everything myself, but decided to not stress out as much this time around. Patrick took care of everything from our flights, one night hotel and our cruise. He made things really easy and patiently answered all my questions and concerns. The website is also easy to use and had all our docs in one convenient place. The trip was amazing, highly recommend his services, thank you Patrick!

I like the services offered here, the family are Plus level members and took advantage of the $6…read morenotary fee. We had a complicated rental agreement for NYC, and the clerk handled it professionally. She was very calm, and friendly. I found that the credit card processing fee only applies to DMV services, so I gladly paid with Apple Pay. I usually pay my DMV registration here, and immediately get the tag stickers. I once mistakenly sent a check to DMV and my registration and tag stickers were delayed about 6 weeks past the expiration date...No more, I will always use AAA for DMV service. Good job! Keep it up!

The front desk is welcoming to check you in (have your AAA card ready). Then someone will direct…read moreyou, based on your request. Today I used the DMV services. The line moves quickly. Be ready with cash or check unless you want a 2.3% surcharge added to use a bank card for payment. They offer travel and many discounts.

Attentive agents, great price, very helpful. Was able to work through texts as well. Reserved…read moretickets for mid May 2026 in March, saved about 1k for each ticket.

Very poor customer service call. Asked about lowest price from LAX to Hà Nội and quoted me $1200…read more Asked if there is anything lower and immediate brief response was just call another travel agency. Asked why another one I called was only $980 and is a well known airline and response was brief and the same as if they don't even want your business.

Toni is the best! She always seems to know just where we want to go and what is great to experience…read moreon our trips; from restaurants, desserts to die for, beaches you'd love to visit, and even knows the best sunset locations. My family has exerienced these perfect places in Kauai & Oahu, HI thanks to her recommendations! She worked around us to patiently book our family trip within our budget. You can make memories anywhere, however, Toni knows how to add that special touch for us. I'd recommend her services, always!

From the owner: Not just any travel plan or package! Let The Experts Build…read moreYou A Personalized Package For Your Next Travel Plan. With 25+ years of consolidated experience, we are ready to cater you the most personalized travel plans and packages at affordable rates. At "A Little Touch Of Travel" we firmly believe that any traveling experience should be stress free and seamless with all the personalization required. After all, you're traveling for a quality time and those sweet memories...

I was referred to this travel agency by a friend. Anna and Paul provided an excellent service -…read morethey were both very friendly, patient, efficient, and accommodating. If you're looking for this type of service, try this travel agency.

From the owner: We are a full service travel agency with over 35 years of travel experience and is dedicated to…read moreproviding superior customer service for the domestic and international traveler. We specialize in international travel to Asia and also to other worldwide destinations. We offer discounted international airfare, cruise, hotel, car rentals and vacation package. Customized vacations are also available such a medical travel, eco-travel and adventure travel.

This is the Route I first take when I get off work to go catch Route 216 at South Coast Plaza. It…read moreconveniently stops a short walk away from my office building and it stops at the same stop for my next bus. Taking the bus to work allows me to save a considerable amount of money and stress every day. Added bonus, if I want to go somewhere to grab lunch I can take this bus to an area with a wide variety of groceries stores and restaurants.