Saved my international trip! 3-day turnaround…read more This review is long overdue! I found myself in a major jam with international travel approaching and a passport expiring in five months. Trevor and the team worked around the clock to ensure I had a renewed passport in my hands within just three days of my request. Not only was Trevor incredibly responsive, but he also provided clear, concise guidance on all the paperwork, which took the stress out of a very frantic situation. If you need a passport handled with speed and professionalism, look no further. Thank you, Trevor and the team, for the miracle turnaround!

I thought I had lost my passport so I frantically contact Passport Now - OC…read more I texted the number and got a response right away. The worker that assisted via text was very friendly. Although I didn't use their service - I appreciated the quick feedback. Here is the FEE BREAKDOWN (as of February 2025) Private Hand-delivered service $399 (Plus Government Fees) for 8 business days $499 (Plus Government fees) for 5 business days $599 (plus government fees) for 3 business days government fees range between $195 to $225 per application. I hope this information helps someone out!!!

Excellent service! Unfortunately I did not get the friendly girl's name that helped us today (3rd…read moreyear UCI student who speaks Mandarin and Cantonese!) but she was so sweet and highly skilled at her job! The entire process took about 10 minutes. She meticulously checked all our documents to and explained the process in detail including the ETA of the renewed passport. Tip: Bring copies of your documents to avoid a $1 photocopy fee :)

Quick, efficient and helpful. I always go here for my…read morepassport needs. The gentleman who assisted me was super helpful and kind. He got me in & out within 10 minutes, including getting my picture taken. Thank you Passport Office!

Vicki did it again! She NEVER disappoints. This is our 3rd trip to Europe planned with Vicki…read more Technically this would have been our 4th but because of Covid in 2020, we had to cancel our trip to France. Vicki's expertise in every minute detail of our trip was thought out carefully and perfectly executed. For every trip that we have booked with Vicki, she has always advised us to purchase travel insurance. Thank goodness for her insight as our France trip had to be cancelled in March of 2020 due to Covid, we recovered every cent that was prepaid when we cancelled. This summer, we booked a 3 week trip to Italy for our family of five. I knew that I wanted to visit the Puglia region, Amalfi Coast, and Tuscany. Aside from these three general regions, I left it up to Vicki to help decide what cities within these regions to stay. We also wanted to have a car rental to explore but also travel by train because my husband loves to travel by train. Our 3 week journey went seamlessly well. We visited Matera, Bari, Lecce, Positano, Sorrento, Florence, Lake Como and Milan. Vicki made sure our car rental was large enough to fit our five carry ons suitcases and three teenagers for 11 days. Vicki suggested not having a rental car in Lake Como as it's better to use ferries to travel in the area. Our hotels was always centrally located to allow us to walk to restaurants and sights. When we took the train to our next destination, our hotel was within a7-10min walk from the train station. Transfers from train station to hotel was planned, transport from hotel to airport was set in place. Everything that needed to be planned, Vicki was on top of it. From reminding us to renewal our passports to obtaining an international driver license, no stone was left unturned. The best part of working Vicki is that she knows our family likes and dislikes and was able to help us planned a trip that fits our personalities and needs. We did not get a generic itinerary, our itinerary was carefully curated with Vicki's expertise in the region. Our accommodations were top notch, always centrally located, and close to transportation. Even after arriving in the various cities, Vicki was sending restaurant recommendations for each city we were at. It was reassuring to know that she knew where we were while on our trip and that she was a text/call away if needed. I'm grateful to have an amazing travel agent in Vicki. She has made every trip we've had effortless, enjoyable, and memorable. I can't imagine planning a trip without Vicki's assistance. She's truly a gem.

Sharon arranged my dream trip to Dubai and the Maldives recently and it truly was the "Trip of a…read moreLifetime!" From the very start Sharon made me feel so comfortable and walked me through how to make the right choices and experience the best trip I could ever have. From the choice of hotels and Viator tours and absolute luxury at a reasonable price, Sharon was the best Travel Advisor anyone could ever want. Her enthusiasm and excitement and ability to understand my needs were outstanding. I can't say enough wonderful things about working with her on my dream trip! Now we are arranging my #2 Dream Trip to Italy and I am beyond excited. With her assistance this trip covering the most beautiful spots in Italy will allow me to float on the clouds while learning and seeing so much about this interesting country. I can't wait! I highly recommend working with Sharon to arrange your Dream Trip wherever it might be!

Highly recommend Silk Road China Visa Services! I live in San Diego, and before finding them I had…read moremade several trips to Los Angeles trying to get my visa resolved with no success because I had lost my original Chinese passport. Tiffany was patient, professional, and very helpful throughout the whole process. She carefully guided me through every step, communicated clearly, and never gave up until everything was completed. Now I have my visa, and I'm very grateful for their help. Trustworthy, efficient, and easy to work with. 10/10 would definitely recommend.

Tiffany from Silk Road was knowledgeable and efficient in helping me obtain a tourist visa for…read moreChina. She ensured that the application forms were properly filled out. There were are a few questions that were a bit ambiguous -- but she knew exactly how to answer to satisfy the consulate. After completing the application, she promptly and personally delivered my docs and passport to the consulate. As she likes to works quickly, she also retrieved my visa in short order. I recall the whole process only took about 10 days. Tiffany is very personable and it was a pleasure to work with her. Highly recommend Silk Road services.

No muss, no fuss and, most importantly, no line. The agent was very friendly and helpful.read more

Making an appointment was easy, but they don't make it clear that you have to pay with a check…read more(something not many college students carry). I tried to call to confirm the exact amount to put on a cashiers check, but I don't believe they even have a phone that rings. It would send me to voicemail and say they were busy so I had to drive there and ask a simple question. Just so anyone knows- the check fee is the exact amount listed on the site. I called while I was there and no phone even rang- the front desk person was just chilling on their phone :/

I strongly recommend this place. Mr.Shayan Hesabi, he is one of the best in the orange county. He…read moreis willing to help you for any questions or concerns you may have.

From the owner: With over 10 years of experience and hundreds of cases handled, we are committed to providing…read moreprofessional immigration consulting services at competitive prices. Our clients choose us because of our fast response times, transparent communication, attention to detail, and dedication to customer service. Whether you need assistance with family-based immigration, fiancé visas, adjustment of status, citizenship applications, or other immigration matters, we are here to guide you every step of the way. Based in Irvine, California, we proudly serve clients throughout the United States and around the world in both English and Persian.

Extremely pleased with my experience here! Tammy was amazing…read moreand so helpful. We actually called on a Tuesday and was walk-in. Tammy said that Monday is by appointment so make sure you Schedule an appointment before you come. Tuesday, Wednesday & Thursday Only no appointment necessary. Have your application prefilled out, and you are good as gold here. Highly recommend them!

Buena Park City Hall Passport Services made getting my passport renewal and applying for my son's…read moreapplication so easy. Make an appointment online and bring your completed forms. Additionally, me and my son's photos were taken during our appointment. Darlene was so helpful and amazing- great customer service! I'm so thankful this passport service is here because renewing your passport and getting a new passport for your child can be very confusing with the forms but Buena Park City Hall Passport Services made it so easy and convenient. Thank you for offering this service!

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

The owner was so fun and helpful. Her service was also good. Quick and easy. I do recommend anyone…read morethat needs to renew passport/apply visa to go here.

As I stated. This…read moreis a clip from your website. Passport Renewals.... We were dismissed quickly after the person came to the door, "during business hours." - Which I might add the lights were off and door locked. And I didn't mistake your business for another Saigon Immigration because there isn't any other business with that name. Don't try to distract, you opted to not help us. I would suggest you remove that portion from your website, if you do not expect to help people with that.

Highly recommend Worldair Travel Agency in Irvine! They provide professional and efficient services…read morefor Chinese passports, travel documents, Chinese visas, U.S. passports, and Hague Apostille. The staff is helpful, knowledgeable, and makes the whole process easy and stress-free.

I should give this place negative stars. My parents have been long time customers of this place…read morebecause of their language barrier and us unable to help out when we were younger. Due to the coronavirus outbreak, my parents had to cancel their flight because: 1) One of them is immuno-compromised from cancer treatment couple years ago AND both of them are over 65 years old, which is at high risk for getting infected on a 12 hour flight in a confined space. 2) They were going back for my wedding which I had to cancel because it was more than 200 people gathering - a policy recommended by CDC during coronavirus outbreak. 3) We even have asked for a doctor's note to help explain the situation. Not even expressing their understanding, they complained about how their business is hurting and that they have to charge my parents $80 for admin fee and $200 for airline change fee PER PERSON. No help whatsoever and did not take time to try to negotiate with the airline for exceptions (the $200). We even let them know we already called the airline and they said they are able to waive their change fee of $200 but need to hear from travel agency because we booked through the agency, but this company kept saying they don't believe it but they can try if we "insist". What a way to protect their customer of OVER TEN YEARS. I told them I have no choice but to file for travel cancellation protection from my credit card and then the original rep that was helping me, without telling me, just handed the phone to her boss, who continues to yell at me for saying they are unable to help with any charges and we have to cover all the costs. I even asked her if we can just push our dates back to end of the year when the outbreak is probably more stable and she did not even consider it. A selfish, for-profit only company that does not care for their customers. I DO NOT recommend. avoid at all costs and book directly with the carrier.