Better bargain found and book a cabin for us and three other families at Big Bear, they were very…read morefriendly and flexible. They worked with our budget and found us a beautiful cabin at the lake for a reasonable price. Everything went smoothly. This is the second year we use their service and would definitely use them again! Highly recommend them! Thank you for always making out vacations memorable! They also booked a hotel room for us in SD, we got a really good deal ( amazing view , VIP lounge access with no extra charge) we were right over seaport village. Everything went so smooth! And we are very happy to work with Better Bargain once again!!!

This is the best travel agency I have ever booked a trip through! The people that work in the…read moreoffice are amazing and so quick to help and get back to you if you need help with anything. They definitely strive to get you the best deals out there and ensure that you have a great time on any trio you book with them. I will come back to better bargains time and time again whenever I need to book a trip! Thank you Magdy and Minerva for making every trip amazingly memorable for us!

Ron closed his Travel of Orange office over two years ago and works from his home, which makes it…read morenearly impossible to do business with him and when things go wrong with what he sold you, basically, "You are out of luck." Ron did not want to assist my husband and I in getting refunded for British Airways tickets $3,107.60 plus other related costs for a total of $4,243,60. His commission on airfare was $556.00. Ron's commission for booking air is the highest I have encountered in Orange County. On 9/24/2021 at LAX we could not board our British Airways flight because we could not obtain the Romania Passenger Locator/Covid form online. Ron a seasoned travel agent did not know the two Covid requirements for boarding British Airways and sold us a product (British Airways e-tickets) we could not use. We should have had this information from Ron about the required forms. Ron informed us we were entered as "no show" and all eight tickets were null and void. We had to repurchase all eight tickets and pay his commission again so we could fly on 9/25/2021. On 10/23, British Airways agent at the airport in Dubrovnik showed us on the computer our double-booked seats on our return flights. Ron should have not resold us four tickets for our return flights. Ron was deceitful and claimed he knew nothing about the double booking. He should have checked our locator record and it would have shown him we already had four booked seats for our return flights. We should have only purchased four tickets and not another eight tickets. While on trip in September 2021 I asked Ron for his letter with his involvement with British Airways. Informed Ron I called CapitalOne VISA 10/23/2021, and I have 90 days to contest the $3,107.60 for paying twice for airfare. Needed Ron's letter so it was not hearsay on my part. His letter was received 2/22/2022. Called CapitalOne VISA 2/22 and was informed time ran out. Loss $3,107.60. Ron sold us Chubb Travel Protection Insurance, "Cancel for any reason," he informed us you pay more for this protection and can cancel even if you did not want to go on the trip. He told us to file a claim with Chubb on the loss airfare and other related costs. Claim was denied. Ron did not know why claim was denied, he showed no remorse and did not assist us in calling his Chubb rep. Again, he told us to refile claim. Again, claim was denied. Repeatedly asked for a copy of policy and never received it. Ron has numerous excuses as to why he cannot assist you and did not reply to my husband's and my numerous phone calls and texts. He makes umpteen false promises that he does not keep, has no follow-up skills, and enjoys upselling his clients, so he can earn higher commissions. Ron's upselling Journeys private tours in Croatia were not delivered because of an earthquake. Since 10/25/2021 we have been trying to have Ron obtain a partial refund from Journeys. Ron was misleading in his sales practices upselling us private tours, Chubb "Cancel for any reason," travel insurance, and British Airways e-tickets. We loss $1,687.14 Chubb travel insurance and $4,243.60 for airline tickets and related costs doing business with Ron. Ron did not know British Airways office address to file a claim. He is not a full-service travel agent. Ron has ghosted us and had no intentions of assisting us in getting our refunds. Ron has lost his passion for working in the travel industry. Cat D. Orange, CA

Is there a negative star? I would definitely give this agency a negative zero. Worst. Agency…read more Ever. Exactly what someone had said. FRAUD. Do not give them your credit card. They will double charge your card. Stay away from this agency.

Amazing Trip! Thank You Heidi Nanigian, for putting together an amazing experience. Our flights,…read moreconnections, tranporation transfer were great with no problems. Tours suggested were amazing. She knew that time was valuable and made our our connections, flights and ferries seem like a breeze. Our stay in Athen was great, enjoyed the monuments, shopped and was able to enjoy great foods and drinks with great recommendation due to a local food tour, all with the help with Heidi. Myknos Hotel was amazying, her selection was amazing, she knew what we were looking for. To be able to enjoy the hotel, beach and hotel offer complimentary transfer to the town, for our enjoyment of dinner and shopping was great. Santorini, I love the the fact that were centered in main city of santorin, within close proximity of shoppings, beaches and excelent view, while still being able to maintain our budget. We are happy to put our trust in her and making our trip unforgettable. Thank you again Heidi Nanigian. Carlos Reyes

Trip of a lifetime thanks to Renee D'Avirro and her amazing agents at World Travel. My husband…read moreand I just took a world-class trip on the Windstar cruses from Stolkholm to Copenhagen and visited seven countries along the way through the Baltic Sea. We extended our visit and spent extra time in both Sweden and Denmark . Renee and her knowledgeable staff we're able to plan sightseeing excursions and quaint hotel accommodations in out-of-the-way places that we never would have been able to find on our own. My husband and I have traveled to 16 countries over the past 10 years and have booked exclusively World Travel as our agent and have never been disappointed their service and excellence. Some of our favorite trips have included Spain and Portugal, the British Isles, Amsterdam to Paris on Avalon River Cruises. We depend on Renee to plan all the little details pre and post for us which have always been personlized and made us feel like special clients. Thank you again we look forward to you planning our next adventure in 2017!

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

Vicki did it again! She NEVER disappoints. This is our 3rd trip to Europe planned with Vicki…read more Technically this would have been our 4th but because of Covid in 2020, we had to cancel our trip to France. Vicki's expertise in every minute detail of our trip was thought out carefully and perfectly executed. For every trip that we have booked with Vicki, she has always advised us to purchase travel insurance. Thank goodness for her insight as our France trip had to be cancelled in March of 2020 due to Covid, we recovered every cent that was prepaid when we cancelled. This summer, we booked a 3 week trip to Italy for our family of five. I knew that I wanted to visit the Puglia region, Amalfi Coast, and Tuscany. Aside from these three general regions, I left it up to Vicki to help decide what cities within these regions to stay. We also wanted to have a car rental to explore but also travel by train because my husband loves to travel by train. Our 3 week journey went seamlessly well. We visited Matera, Bari, Lecce, Positano, Sorrento, Florence, Lake Como and Milan. Vicki made sure our car rental was large enough to fit our five carry ons suitcases and three teenagers for 11 days. Vicki suggested not having a rental car in Lake Como as it's better to use ferries to travel in the area. Our hotels was always centrally located to allow us to walk to restaurants and sights. When we took the train to our next destination, our hotel was within a7-10min walk from the train station. Transfers from train station to hotel was planned, transport from hotel to airport was set in place. Everything that needed to be planned, Vicki was on top of it. From reminding us to renewal our passports to obtaining an international driver license, no stone was left unturned. The best part of working Vicki is that she knows our family likes and dislikes and was able to help us planned a trip that fits our personalities and needs. We did not get a generic itinerary, our itinerary was carefully curated with Vicki's expertise in the region. Our accommodations were top notch, always centrally located, and close to transportation. Even after arriving in the various cities, Vicki was sending restaurant recommendations for each city we were at. It was reassuring to know that she knew where we were while on our trip and that she was a text/call away if needed. I'm grateful to have an amazing travel agent in Vicki. She has made every trip we've had effortless, enjoyable, and memorable. I can't imagine planning a trip without Vicki's assistance. She's truly a gem.

Sharon arranged my dream trip to Dubai and the Maldives recently and it truly was the "Trip of a…read moreLifetime!" From the very start Sharon made me feel so comfortable and walked me through how to make the right choices and experience the best trip I could ever have. From the choice of hotels and Viator tours and absolute luxury at a reasonable price, Sharon was the best Travel Advisor anyone could ever want. Her enthusiasm and excitement and ability to understand my needs were outstanding. I can't say enough wonderful things about working with her on my dream trip! Now we are arranging my #2 Dream Trip to Italy and I am beyond excited. With her assistance this trip covering the most beautiful spots in Italy will allow me to float on the clouds while learning and seeing so much about this interesting country. I can't wait! I highly recommend working with Sharon to arrange your Dream Trip wherever it might be!

Saved my international trip! 3-day turnaround…read more This review is long overdue! I found myself in a major jam with international travel approaching and a passport expiring in five months. Trevor and the team worked around the clock to ensure I had a renewed passport in my hands within just three days of my request. Not only was Trevor incredibly responsive, but he also provided clear, concise guidance on all the paperwork, which took the stress out of a very frantic situation. If you need a passport handled with speed and professionalism, look no further. Thank you, Trevor and the team, for the miracle turnaround!

I have to admit I was nervous about sending my passport off to some location and some person that…read moreI've never met before but Trevor and the team did a great job on my Chinese visa and I was very grateful for the prompt communication!

For years I hesitated to travel to my country because of the details involved and the price of the…read moreairfare. The moment I contacted Milica at Trip Designs, I told my friends and family the wait was over and I have found my travel agency. The entire team comes together to get their customers the best experience possible. I am in the planning stages of the trip but the excitement of planning is so pleasant that I know that I am in good hands. My only question is "Why didn't I find them sooner?" But I'm grateful that I found them now!!! Looking forward to my big journey back home!!!

Trip Design staff are well travelled folks, who know where are all the good spots to visit…read more They've organized some incredible adventures for us, and were always there to help when we needed to change something. Highly recommend.

First-rate service experienced today dealing with Barbara for the first time. She quickly resolved…read morea problem I had regarding travel within Europe after I was unable to confirm flights found online, and booked the best options for me. Then she saved me time and effort altering a flight I had already booked myself, when I decided to extend my trip.

Best Travel Agency, Barbara wery friendly and helpful.Best prizes and newer any problems during my…read moreinternational and Domestic Airline Trips.She is wery professional and trustworthy.

This is a great place to get taxes done. Been going here for 8 years now and Julio has been…read morewonderful at truly understanding my family and our goals to help up with tax incentives and write offs. You walk in a can easily sit down in some nice comfy chairs. They offer a number of services from travel packages to Europe Hawaii and Mexico for a decent rate compared to Costco from my experience from 2 years ago. They can speak English and Spanish and I'd recommend asking for Julio as he truly is a personable and passionate person to assisting you.

Don't even come to this place go somewhere else. I called because I had a couple questions on a…read moretrip I am trying to book . The man on the phone didn't even try to help all he kept saying was "I don't know".

Stephanie works in Irvine office was very professional and patient, she explained to me in detail…read moreregarding my questions, I'm very appreciated of her help and I would like recommend her!

I have known Cynthia Chang for the past 15 years, this girl knows her stuff!! Cynthia has…read moreincredible memories of all my past travels, and my family's too. Especially during the pandemic, besides book my flight, she also helped me found the hotels I can stay for quarantine. And when the status of the flight not clear, I know I can just ask her and she'll find out all the information for me. And this is something airline can not do by booking online with the airline. Cynthia gives superior services and also thinks for you. She treats you like how you like to be treat. Love her