I had a fantastic experience with this company. I called Rocky on a Sunday and he picked up right…read moreaway. After I texted him a photo of my puppy-damaged carpet, he promptly gave me a quote and a time he could come by during the week. Unfortunately, I forgot to get back to him, but Rocky reached out again when he was in town, which actually saved me money since he didn't have to drive all the way from Reno to Tahoe City. I wasn't home when he did the repair, but Rocky coordinated easily with my roommate and got everything fixed. My roommate said he was efficient and professional. I'm very happy with the service and would definitely recommend him!

I had a carpet emergency. Needed a 3'x5' carpet patch ASAP. I texted the phone number on the…read morewebsite after hours and got a response within minutes from the Owner, Rocky. He texted back and said he had an opening in two days. Rocky showed up on time and did a fantastic job. I wasn't sure how much this repair would cost so I researched online. The price Rocky charged was more than fair based on my research. I will be hiring Rocky again for his carpet stretching service. Thank you Rocky!

I recommend this company for your carpet purchase. Throughout the entire process, Stacy and her…read moreteam were nothing but professional, knowledgeable and courteous. I had just painted my walls and baseboards and was highly concerned these would be damaged during the installation. Of course, there are no guarantees that unintentional damage might occur. Stacy has worked with Profix Services for over 20 years and had nothing but good things to say about the owner Carlos Hernandez who did the installation. Carlos was also knowledgeable, professional and courteous. After the installation, not one ding or scuff to be noted. My home looks beautiful with new carpet! Thank you GCO Flooring Outlet and Profix Services!!

I came in to GCO Flooring Outlet in Reno to look for carpet for my new home. After working with…read moreOwner Stacy, I decided I wanted to create an oversized rug for my living room and runners for the entry and kitchen. I didn't know this could be created? This truly was fantastic experience and I enjoyed working with Stacy. There were so many choices and she gave me so many ideas. I am still trying to decide what I will do for my new home. I may hire their designer to come out and give me some styling ideas and bring out samples. I felt the value and pricing were very fair. The outlet is very large and really nice and clean. Working with Stacy was a dream. She cares about her customers and is so lovely to work with. This has been a 5 Star Customer Service experience working with Stacy and GCO flooring and Carpet Outlet in Reno. I can't wait to see what I choose. I will add to my review in the near future. Design decisions take time. Julie A

I stopped into the store to get some hardwood flooring replaced. The owners weren't there, but had…read morea pleasant man there taking care of the store. I chose some flooring I liked and the gentleman took my name and number so the owner could contact me the next day. The next day the owner, Craig, called me. I told him I needed some hardwood flooring in my house replaced and I would like to get an estimate. He told me he would call me back later to set up a time to come to my home to do the estimate. I never heard from him again. If he didn't want my business he could have been honest and said so, but he didn't. Very unprofessional. I recommend avoiding this business.

I cannot say enough good things about doing business with Theresa and Craig. They are everything…read moregreat about buying local. Very knowledgeable, reasonably priced and ON IT! Always promptly answered phone calls and e-mails, and even showed up to check on their installers to make sure the job was going smoothly. Save yourself the headaches and let these two experts handle everything for you. I can't wait to do business with them again!

They installed our carpet in our brand new home 33 years ago. We still have the carpet in our…read moreupstairs and it still looks good.

Campbell's Carpets has amazing employees. Jeff helped us pick out the perfect carpet, gave us…read moresamples to take home and showed up ON TIME to take the room measurements. The carpet installers were very respectful of our home, worked great together, vacuumed afterward, and clean-up the outside work area. Caren was delightful to work with concerning the contract and payments. I would definitely recommend Campbell's Carpets.

Our first ever time coming in and we're very satisfied. Let us take some samples home (for free)…read moreand what an amazing help that was!! We would rather help the local guys than a big box store and it feels right to go with them for our flooring job! Haven't locked that decision in 100% but we liked how everything felt with our first impression! Thank you very very much!

It's refreshing to work with contractors who just offer great service…read more We hired them to do epoxy our 1 & 2 car garages right after closing. I spoke with Codi the week before closing and he offered a ball park quote but wanted to get into measure to be precise. Unfortunately, I couldn't let them in until we closed and wanted the floor done in the same week, so we could move the following week. They came on a Tuesday to measure and confirm the quote, which did not change from the original and was very fair. They started on Wednesday and finished on Friday. The floor cured on Saturday/Sunday and we moved in on Monday. It was such a tight timeline and we were so busy, I didn't have time to get them any payment until after the work was done. They went out of their way to get it done so we could move on time. Results are fantastic. Thank you.

This company is the best. They are so friendly and efficient. Our installer was so efficient and…read morepleasant. Quality is exceptional and they are so far in price. HIGHLY RECOMMEND

Our floors turned out great, but it was kind of a mixed bag of an experience…read more THE GOOD: The flooring selection process: Cory was friendly and helpful and I got what I needed at the show room in under 30 mins. The measure: the turnaround time between my show room visit and the in-home measure was extremely fast. Jason also sent us the quote really quickly. The installation: we got both carpet and hard flooring. Brian (hard floors) gets a 5 star. Work quality was amazing, and he meticulously cleaned up after himself every day so there wasn't a speckle of dust left behind the whole time he was here. He got the work done faster than anticipated and instead of cutting out early every day, he just kept going. Steve (carpet) was also great. He found a defect in our carpet and could've taken the easy route and installed it without saying anything, but he made sure we knew about it and had a say in the matter. Once the new carpet arrived, he got the work done really quickly. THE NOT-SO-GOOD: The scheduling: we were scheduled for demolition the day after thanksgiving but had a no-call no-show. We couldn't get that resolved for a few days because they were closed longer than usual due to the holiday. It would've helped if someone called to confirm the appointment before everyone went out of office. No explanation was given, so no idea what happened. The demolition: Jason rescheduled the demo asap, but the crew didn't vacuum or do any meaningful cleanup. In fact, the installers were surprised at the mess they left behind. Also, we were supposed to paint our floors with Kilz in between the demo and installation but the demo guys already put down carpet tacks, so we had to spend time removing those ourselves so that we can paint. There were lots of loose nails and debris on the floor from the demo so it was not an easy job. The lack of attention to details caused some non-value-add work for everyone. The flooring: it doesn't seem like Full Circle does a QA check on their materials before sending it out to the work site. We were surprised that no one caught the defect in our carpet until Steve was about to install it. This caused a delay in our timeline, which is a pretty big inconvenience when you have to temporarily vacate your home to accommodate the demo/installation. We had other contractors lined up, which also had to be rescheduled. Also, the spare nosing they ordered for Brian was broken. Thankfully, he was meticulous enough that he didn't need them, but there was no margin for error. Imagine the added delay if that wasn't the case... In the end, our floors did end up looking really great so Full Circle gets a 4 star. The hassle we experienced might cause us to consider other contractors in the future, though.

Quality Floors for Less installed flooring for our entire 2800 square foot house. They are…read morephenomenal. Ivan and Serge are extremely professional and knowledgeable. The vinyl flooring and carpet were installed with extreme attention for detail. We highly recommend them.

I had such a great experience working with the guys at Quality Floors 4 Less. I have gotten so many…read morecompliments on the flooring they installed. They are hands down my go to flooring guys moving forward. Gteat products and even better service.

We hired Best Hardwood Flooring to put hardwood floor in our living room and couldn't be more…read morepleased! Angel moved all the furniture and worked like a true artisan. The wood is beautiful and we would recommend them to anyone!

The bottom line is that BH did an awesome job replacing the existing dark flooring with a beautiful…read more"look of oak wood" floor. This was a very difficult installation as the old floor was glued down to the concrete slab foundation. This required three days of grueling chiseling and grinding on the slab. A bear of a job. One area was a particular worry for me as the floor had a hump in the middle - Angel ground down the hump to leave a ballroom level floor. The resulting floor is simply beautiful. My only complaint is that they use a very long (14 pages) contract that is not customized to the job. A shorter customized contract for each type of job would be better.