I had a fantastic experience with this company. I called Rocky on a Sunday and he picked up right away. After I texted him a photo of my puppy-damaged carpet, he promptly gave me a quote and a time he could come by during the week. Unfortunately, I forgot to get back to him, but Rocky reached out again when he was in town, which actually saved me money since he didn't have to drive all the way from Reno to Tahoe City. I wasn't home when he did the repair, but Rocky coordinated easily with my roommate and got everything fixed. My roommate said he was efficient and professional. I'm very happy with the service and would definitely recommend him! read more

RD Carpet Repair - Repaired carpet - Carpet Installation Near Me - Reno, Nevada

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I reached out to them via email to get an estimate for carpet repair and they were able to come out the next day to do the repair. They were quick and did a great job! Very pleased! read more

Came out for quote same day I called. Finished the job the next day. Appreciated the efficiency and communication.

Very prompt response. Fair pricing and quality work. We have used him twice for carpet repair and would do so in the future

Rocky and his wife at RD Carpets Repair were terrific. From the moment I reached out, their response was prompt and they had us scheduled for a service the next day! They quickly and efficiently trimmed and re-stretched our carpet where is was starting to ripple leaving it looking flawless. Rocky took the time to share some invaluable advice about why skipping the big box stores for carpet installation is so important (our builder used RC Willey). The lack of quality and expertise those stores provide simply can't compare to a true professional. If you want the job done right by people who genuinely know their craft, look no further than RD Carpets Repair! read more

Quick response to my initial call, polite onsite estimate and a two day turn-around on binding the edges of new carpeting. Super polite, very skillful workmanship! Price I thought was very reasonable considering pickup and delivery. Dan W. read more

Responded quickly to request and repaired same day. The price was also very good and service was amazing.

Very professional, punctual team that did the work wonderfully and at a fair price. Same day estimate and repair.

Rocky delivered for a great price and saved me the stress of thinking we need to replace our carpet. The carpet was not installed correctly and was lifting in the house we purchased a few years back. We needed to get the house back into new condition since we are selling it, we found Rocky and he saved me 90% of what new carpet would cost. A few spots needed to be fixed that he missed and he came back the next day within an hour and took care of everything. read more

Rocky is the owner and person who completed the service in our home We were surprised with the quality of work after all these positive reviews We tried to talk to him half way through he had finished because we noticed the quality and he just kept repeating "its fine" and thats how it is. The thing is out of all his work- some was done well and clean which showed us it could be done. It just wasnt done consistently The time estimated ended up being about double. Which i understand its an estimate but for people who have work and a baby to schedule around it was really tough when he showed up an hour early and then instead of being done in 2 hours was done in a little over 4. Another big issue we had was how he left our home after he was "done" we found several tacks in our carpet in the main areas, material cuttings scattered, and right outside our front door it looked like he just dumped the garage on our front yard. He was told and saw that we had a crawling baby and two dogs but even if we didnt I cannot imagine that a professional would leave that dangerous material left over after any job. Or at least without saying hey i couldnt pick it all up or warning there may be extra stuff. We had agreed on a material's color and style and then after he was done he mentioned in passing that he switched it for an upstairs room because of the flooring. Again, i understand this may have needed to happen but we would have appreciated being told before he made the choice of the different color and style We are very disappointed with the quality of work and he was not the cheapest by any means. When we continued to express that the quality isnt what he expected his final response was that if it causes any issues that he will come back. But the "look" wasnt an issue. We are not just concerned about it looking tacky and done incorrectly but also what the repercussions of it being incorrectly can be such as stuff getting stuck there, inability to clean properly, The danger it poses for our baby and dogs, etc. He was very pleasant and seemed both professional and thorough when he came out to quote us. read more

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I will definitely call upon Rocky again. He helped with our carpet transitions, and gave us good advice as to how to get more out of our existing carpet. His charge was very fair and reasonable. Highly recommended! read more

Rocky was very helpful! In our particular case, the carpet was beyond repair, but he graciously took some time to make it as nice as he could - free of charge! And even so, it still looks a lot better. We would definitely consider calling him again. read more

I found Rocky here on Yelp. After seeing all the 5 star reviews I thought he'd be worth a shot for a carpet stretching project I needed done. His website mentions a special - $80 for 2 rooms of carpet stretching! I only needed 1 room and a hallway. I contacted him via phone and text. Neither way was particularly easy to communicate. He didn't specify if I needed to move my furniture or not, and when I asked him in advance he said I could move it all, or wait for him to arrive so he could tell me what needed moved. I decided to move the easy stuff and wait on the hard stuff. On the day of the appt, he texted me 2 hours early saying he was already on his way. I wasn't home yet! Told him to come at his appointment time when I would be home. He arrived with no mask and no booties. He didn't even mention being vaccinated. I have a newborn and this made me very uncomfortable. Also thought it was weird that a carpet specialist wouldn't have booties to keep the carpet clean. He checked out the room and hallway; said it would be $160. Wtf? I mentioned the special on his website and he wasn't familiar. Not familiar with your own website? We worked out a deal for $100 even. He said the whole room needed to be empty for the project. Well crap, I'm a lady and my husband was at work. Rocky didn't offer to help. I had to have my dad and brother come over. Thankfully, they live nearby and we're free. If they weren't available, Rocky was going to come back the next day. What? Ok, so now that the pricing is set and the furniture is moved, he can get to work. Wait, no. He didn't have the necessary supplies. Had to run back to his shop. Again, what? Why don't you keep it in your work truck? Waited 2 hours for his return. He finally showed up and did the job, which only took about an hour, yet 4 hours of my day went down the drain due to his lack of moving help, planning and communication. Sure, my carpet looks better now, but it almost wasn't worth the hassle and uncomfortable interaction. I would not hire him again. read more

RD Carpet Repair - Carpet Installation Near Me - Reno, Nevada

Amazing! We are moving, and we were going to leave a 5"x16" gnarly burn in our carpet. Our landlords would have definitely charged us an arm and a leg for a whole new room of carpet. We called Rocky to get a quote for a new carpet so we didn't get too scrooged by our landlords, but Rocky proposed the idea to splice some of the exact carpet from the corner of our closet, and place very similar replacement carpeting in the closet. By using the exact carpet in the main space of the room, I literally cannot tell where the burn was, and the replacement carpet in the closet looks almost as seamless. He was also flexible with scheduling. And was more affordable than any other carpet company I've worked with. A 5-star service if there ever was one. read more

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RD Carpet repair does an excellent job on all our properties. They respond quickly and do a beautiful job. I trust them 100% and highly recommend them. read more

RD Carpet Repair - This is the new carpet and flooring in the kitchen. I absolutely love it! - Carpet Installation Near Me - Reno, Nevada

Rocky was quick to answer my calls, was able to speak to me clearly in both English & Spanish, and offered one of the best maintenance experiences I've had the pleasure of dealing with in the northern Nevada area! His punctuality, dedication to his work, and general friendliness throughout the work he did for my apartment speaks at lengths about what kind of business this honest, hardworking man is looking to serve. His prices are fair and when looking for ANY service in Reno, when you get a fair price you're oftentimes provided "fair" service but Rocky went out of his way to go above and beyond accommodating my schedule, my expectations, and the challenge I presented him with torn carpet only available on order! He worked some magic and presented to me the picture attached, I'd recommend Rocky to ANYONE looking for carpet repair in the northern Nevada region. 1000000/10. read more

Rocky was quick to respond to my text inquiry. He came the same day to see the carpet and gave me the pricing. The next day he came in the morning, removed the old carpet & pad, did a concrete treatment to get rid of the strong dog urine smell in the room and installed the new carpet. He did an excellent job! Highly recommend read more

RD Carpet Repair - New carpet & padding - Carpet Installation Near Me - Reno, Nevada

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After the movers came for our furniture, we discovered the installers who had put in our carpet had cut corners and not moved an armoire so we had a big patch of old carpet in the corner of the room. Just when we're putting our house up for sale and moving out of state! My husband contacted Rocky who came out the next morning to fix it. He's a true artist with his ability to seamlessly patch in the replacement piece. Such a relief, and reasonably priced, too. read more

RD Carpet Repair - Before - Carpet Installation Near Me - Reno, Nevada

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We had been dealing with some unsightly ripples in all of our carpets, so we decided to finally get the fixed. We did some quick research and thankfully discovered Rock and RD Carpet Repair. After contacting him he and his wife came out promptly, gave a thorough inspection of what we were looking to get done (including some spot removal), and the provided what we thought was a fair estimate. We agreed to move forward and scheduled a date. When that date arrived, he and his wife came a little early (which worked out well) and ready to go. I'll just cut to the chase from here...they did an amazing job and was worth every penny! The carpets were stretched and look brand new, especially after a quick vacuum! The spots were removed as well, and each room looks revitalized! An added bonus was that we didn't have to move all of the furniture out of the rooms...Rocky told us what needed to be done, which we did, and he took it from there. He was professional, right to work and sincerely appreciative of using his service. Great job all around! read more

Rocky and his wife came the day after I called and did the repair beautifully. I'm very pleased with the work and amazingly quick service. Really professional job. I'm keeping their number for any future issues! read more

RD Carpet Repair - Before - Carpet Installation Near Me - Reno, Nevada

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Rocky was great! We had a small project that needed to be addressed..he was on time, his pricing was in line for the job and he was efficient! I will call him again if I need a carpet issue! read more

They offer good and affordable service. I was happy to see carpets repaired fairly quick.

My dog recently shredded my carpet by my room door. I was nervous that I would have to replace the whole thing or pay a ton of money to have it fixed. (I know nothing about this stuff). Rocky was able to quote me via text and got scheduled a few days after. It was super convenient! He was so friendly! I highly recommend RD Carpet Repair. read more

We had carpet that had started to fray and tear at the seam in a high traffic area of our home. After reading a few reviews we decided to give Rocky a try and he did not disappoint! He answered and gave us an hour time frame the following day! He called me when he was about 15 minutes away which I thought was so courteous! He came in, looked at the carpet, told my husband he could fix it on the spot and he was done in about 15 minutes!!! The problem area in question is gone and looks perfect now. I would 100% recommend Rocky for his reasonable prices, expedient service, professionalism, and his timeliness. We will absolutely use him again if the need arises. Thank you, Rocky! read more

Rocky did a great job. He was prompt and professional. He replaced a 6 by 7 foot worn area with some new remnants we had in the garage. Looks like NEW! Thanks Rocky read more

We moved into a brand new house this month. Unfortunately, one of our dogs was very anxious and during the night chewed a 3" hole in our NEW carpet in the great room. OMG, not what you want to find upon waking! My husband called around and found R. D. Carpets Repair. This company had great reviews and was willing to come out within 24 hours. Rocky, the owner, so nice and professional came out, gave us a price (very reasonable) and made the repair quickly. Now I can't even tell where the damage was. THANK YOU Rocky!!!! I would highly recommend him and if we ever have any carpet needs, we will certainly call him. read more

Rocky was great! I called him in the AM and he was at my house 2 hours later to repair a carpet seam. He was very knowledgeable in informing me about the process that took place when my carpet was initially installed. I highly recommend him. read more

Excellent work. Did everything very well very knowledgeable wonderful to work with no drama great results.

Rocky at RD Carpet Repair is great! He is knowledgeable and takes pride in his work. He even came out in bad weather and was on time. After he completed his seamless repairs, he even offered to vacuum before he left. His prices were a little higher than I was expecting, but he saved me from spending several thousands of dollars to replace stained and damaged carpet. read more

When my boyfriend and I moved in to the KB home that we are renting in South Reno, the only flaw we noticed with the property was that the carpet needed stretching in the living room. I found Rocky's number online when I searched "carpet stretching." I called him, he answered right away, and we made plans for him to come over that weekend. He came exactly during the hour-long time slot he said that he would and did an excellent and speedy job. And his services only cost $45! Whoo! read more

Rocky was on time and did great work and at a great price. Will definitely use his services again I will not call anybody else for all my carpit needs. read more

Damaged the carpet at my friends place in Truckee over Thnxgiving week and needed to have it repaired before leaving Friday. Most places were closed and declined to work. Rocky was really kind, offered to come on thanksgiving day even though he was off!!! Despite the snow and the holiday, he was right on time, very thorough with his work, and the area looks great!! Can't thank him enough...he's a life saver! Can't recommend him highly enough :) read more

Great prices and very good customer service. After shopping around and getting several quotes, Rocky installed all new flooring throughout my entire home. I am very pleased with his work and would definitely recommend him. read more

Rocky was extremely prompt at getting back to me after my inquiry. He had time available the next day to come check out a hole in our carpet. He was on time and extremely kind. He fixed the hole and I can't tell where our damage used to be. His price was extremely reasonable and we will certainly be using him in the future for our carpet needs!! read more

We needed a new pad installed under our carpet in our closet. Rocky was fast efficient and did a great job. He was able to come over the next day. I would recommend him. read more

So, one of my dogs chewed a nice size hole in our carpet and I needed to get it repaired ASAP. Rocky was very responsive and showed up the next day to repair the spot. He was on time, efficient, and his rates are very reasonable. Super happy with his work! read more

I'm glad I chose RD carpet repair. My dog through a fit at my boyfriends house and tore up carpet right infront of a door. Called RD. Came and gave me quote and fixed it the next day. Looks fantastic!!! If I ever need RD's help again (hopefully I wont ) I trust his work! read more

RD Carpet Repair - Before - Carpet Installation Near Me - Reno, Nevada

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I called Rocky first thing on a Sunday morning and left a message. He returned my call within the hour and was able to come by my house that afternoon. I had a hole tore out of my carpet due to my dog and he was able to patch it right up. His prices are beyond reasonable and He was able to fix it right then! He did a great job fixing my lovely hole and it being Berber carpet. I will definitely call him again for any sort of carpet related services. read more

We had a bear incursion in Lake Tahoe and it trashed one bedroom. The carpet had to be completely removed. We were shocked to discover that the four year old, distinctive carpet was no longer available. We had numerous remnants but barely enough for the room. We called Rocky and he works his magic. The patch-work quilt carpeting looks perfect and, of course, matches the rest of the house. Rocky was quick to respond, reasonable in price and a real magician with the carpeting. Thank you Rocky!! read more

I had a small carpet repair job that I needed done (my dog thought it would be a good idea to dig holes in my carpet). I called Rocky for a free estimate and he showed up on time and offered to immediately do the job since it would only take about 30 minutes. In addition to fixing the holes, Rocky also stretched my carpet to fix some other unrelated damage. When it came down to the price, I felt he asked for so little that I felt guilty and ended up paying him more than he asked because of the great job he did. He deserved it. Rocky has been in the business for over 30 years and it shows in his work. I would highly recommend him to anyone that needs carpet repair. read more