I am leaving this review to warn others and document my experience with this company in detail, as…read moreI believe there are significant issues with their business practices that prospective renters should be aware of. **Communication & Responsiveness** Throughout the entire process, communication was virtually nonexistent. Neither Diego nor Brock responded consistently to phone calls, text messages, or emails. There was no proactive outreach, no status updates, and no acknowledgment that inquiries were even received. Clients are left entirely in the dark. **Application Process & Transparency** After submitting a completed application and paying all associated fees, the listing was quietly removed with no explanation or communication. We were told we were the only applicants. However, we were later informed that another applicant had "out-scored" us based on an internal scoring system that is never disclosed to applicants. I find it difficult to believe that a competing applicant was able to tour, apply, and be fully approved within a window of roughly 3.5 hours (between 6:00 PM and 9:30 AM). The fees collected are non-refundable regardless of outcome. **Management & Accountability** When we visited the office in person, Brock assured us we would receive an update by end of day. When we followed up the next morning, he stated it was "not his department" and transferred us to voicemail -- this from someone who is listed as an owner of the business. The lack of accountability and dismissive attitude toward paying clients is unacceptable. **Landlord Relations** Perhaps most concerning was a conversation we had directly with the property owners, who shared that they had been waiting months to fill their rental and were on the verge of listing the home for sale -- completely unaware that any interested applicants existed. This suggests a serious disconnect between this company and the landlords it claims to represent. A review of the property's Zillow rental history appears to support a pattern: the listing cycles on and off the market repeatedly, fees are collected, applicants are told another party was selected, and the property is relisted weeks later with claims that the prior placement fell through. **Final Note** I would strongly encourage anyone considering this company to first review their Better Business Bureau profile. Based on the pattern of responses to negative reviews -- typically directing complainants to contact a specific staff member or call the office, with no actual resolution -- I expect a similar response here. Based on our experience, I would not anticipate that contact to lead anywhere productive. This review is submitted in good faith to help others make an informed decision.

I hired Sun Pro Realty and Property Management to find renters for my 3 bedroom town house. After 7…read moremonths and no contract, I fired them. All I heard from them was excuses and numerous requests for me to lower the rent. I was asking the market rental rate. Their advertising was WEAK, I had to ask them to put up a sign and when they did, it was a cheap wire frame sign that the HOA had me remove. Their website presence was horrible and they are not responsive. They posted the wrong pictures, then took weeks to correct it. My sliding screen door was ripped sometime during the showings, I asked them to repair it and they blew me off. I hired a new property manager and had renters within 1 month.

It our absolute pleasure to recommend Brian Griffin . Our…read moreexperience couldn't have gone any smoother. He is extremely professional and detail oriented. We Listing our home with him on a Friday and we were in contract by Sunday. He keeps you Informed during the whole process. His great Up beat personality and undeniable talent for his job. We highly recommend Brian for all your Real estate needs!

EXTREMELY UNPROFESSIONAL!!!! & Rude they don't care about there clients we had the most horrible…read moreexperience never had open houses they don't do them & bottom line never sold our home & they had 6 months !!! Lazy & Rude

I was looking for a Realtor to sell my house 3000 miles away from where I currently live. The…read morereviews were so good on Yelp that I took a serious leap of faith and called Don Bell. He answered and I trusted him with putting my house up for sale. He kept in touch with text, emails and phone calls . He has good contacts and held a successful open house which led to an offer. By the time I arrived the house was in contract. Don has many years of experience and lots of good contacts and knows how to get things done efficiently. I highly recommend him for you real estate needs.

Don was a referral from a trusted resource. His knowledge and keen real estate experience provided…read morean absolutely top notch service. As an out-of-state purchaser, I was slightly behind on the information curve despite being a seasoned investor. Don and his team expertly guided me through property search and purchase. My transaction was executed remotely without a hitch. I cannot recommend him highly enough. If you're surfing for a great realtor with excellent local knowledge, stop looking and give Don Bell a call!

Mark Straka is literally amazing! I lived Ellijay, Georgia and trying to sell our family's house…read more"out of state" was not a problem while in the hands of Marks Straka! Mark always responded promptly to my phone calls, texts and emails, even when he was on vacation with his family. Did I mention he closed our house within 3 weeks, at full asking price?!! I can't say enough about Marks professionalism, punctuality, wealth of information and knowledge of the community. Mark went above and beyond in getting a list of contractors we needed to help sell the property. At the last minute, Mark got me a painter, an electrician, a plumber, a general contractor, and even the house cleaner. His contractors were also the best, who responded "that day" and were very reasonable with their fees. Did I mention, we closed within 3 weeks at FULL asking price!!! We were in contact with each other almost every day, and to this day, miss talking with him. Mark is a GREAT realtor, can't say enough about him and I fully recommend him with any type of property you are trying to sell.

I am about 4 months into my lease with PMI and it has been an absolutely amazing experience!!…read more Unfortunately, most people reading this will have had one or more negative experiences whilst renting a property and just know that is not something you will deal with if you choose PMI. Typical renting experience = lack of communication, constantly being treated like a burden, collecting app $ even when they know they're going to decline you, slow resolutions to maintenance issues and the list goes on Unfortunately..... PMI renting experience = Holly is always there almost on demand for anything I've ever needed, being treated like a human even when I needed an extra day to pay ( wasn't threatened with fees and eviction like most have experienced, instead I was treated with grace, a smile and a 1 time exception to help assist ) , no games with approvals, after many declines with other renters Holly did a deep dive into my entire history to see me as a human and not just 1 past hiccup on my credit, never have had an issue with any maintenance requests (tbh haven't even needed to call because everything was as its supposed to be upon move in) Sorry for the novel, but you all have no idea how much this has helped through extremely stressful times that I've endured. It's reassuring to know that my safe space for my family is in good hands with Holly and PMI. I hope for your sake that you all make the decision to be able to experience this vs the typical slum lord.

I purposefully waited a few weeks before I wrote my review of EXIT REAL ESTATE PROPERTY SOLUTIONS…read morein order to accurately assess this company and the realtor who worked with me (Mr Brian Madsen). The reason for the "cool down period" was because this was one of the most stressful times of my life and I had to separate emotion from reason when making my assessment. The truth is, after speaking with others who have gone through this process with EXIT REALTY, I found that my experience was normal and even on the less stressful side of the coin. One thing that separated this company from others was the preparation they put in for all of the requested task. This could have been a much more stressful event had I gone with any competitor based on my previous experiences with other Realty Companies in the area, I know because I have already experienced it (Won't say the name but there aren't many of those around here, so you do the math), The realtor, Brian Madsen had excellent customer service skills and practically called me, text me or emailed me to update me on the sale of the property while I was out of town. He was available 24/7 the whole time to answer any questions and I tested him frequently due to the time zone difference. Brian, never got impatient with me and babied me through the process, despite my lack of understanding most of the time. When I couldn't get him on the phone immediately, his coworker Kim always stepped up and fielded the call to assist me. These two,(Brian and Kim) worked incessantly to make sure everything went smoothly. I wanted to review this company honestly and fairly and not base my assessment on the level of stress during this process. This process is supposed to be stressful to an extent. The truth is, I was surprised at how this company ( EXIT Realty Estate Property Solutions), handled the actual task at hand and also the customer service both at the same time. This company came through for me when I needed them the most. Bottom line----If you want a company that will go to war for you, and that knows how to treat you like an individual and not a prospective pay check, this is the company for you. Thank you Brian, Kim, and Exit Realty. I will forever be grateful.

We had been readying our MD home for months while setting up online searches looking for a Florida…read moreOceanfront/Beachfront 'Condo of our Dreams'. Now that we had sold ..in only 23 days...it was crunch-time. We were in need of an honest, kind, Realtor with enough experience to get us under contract & settled quickly (within a 3 week timeframe). My MD Realtor decided to help us find a reputable Realtor in Florida, since we were soon to be homeless. She chose Exit Realty with Kim Tomlinson & Brian Madsen because of their number of years in the business, number of sales & positive feedback as ambitious Realtors. When I contacted Kim & Brian, they got right to it ...looking for the best fit, based our 'Wish List'. While there were challenges along the way, Kim & Brian were always available to work through each & every issue...and we settled before our deadline. We have only good things to say about Kim & Brian of Exit Realty and highly recommend them for anyone in need of an honest, kind and proactive Realtor. Michael & Robin, Daytona Beach Shores, FL.

She is the best in the area, hands down! Stacey is incredibly professional, responsive, and truly…read morecares about her clients. From start to finish, she made the entire process feel smooth, stress-free, and even enjoyable. Her attention to detail and knowledge of the market really set her apart. You can tell she goes above and beyond to make sure everything is handled perfectly. I would highly recommend Stacey to anyone looking for a reliable and dedicated real estate agent!

From start to finish Stacey knows all things real estate. She has a wonderful way of making you…read morefeel heard and meeting your needs exactly where you're at. She is tough at the negotiating table and will get you what you want. Definitely the Top realtor to choose in Volusia County.

John Collinge is a teriffic agent. We have used him on several buy/sell transactions and he has…read moreproduced excellent results for us every time. His knowledge, expertise, and personalized service exceeded our expectations. I would recommend him to anyone that is looking for a top notch real estate agent in the Anchorage area.

I have worked with John on multiple real estate transactions. I cant say enough about John and how…read morehard he works for his buyers. I never felt pressured and feel like John was working hard throughout the process to make sure everything was in order. I recommend all of my friends and family to John as he is the best agent my wife and I have worked with!