We had a thermostat that went out on one of our units on Saturday of Memorial Day weekend. The…read morecompany who installed it whose name starts with an S is the one I called first. I waited a couple hours and got no response from them so I called J&J. They called me back within five minutes and was at my house within two hours. Fixed the problem immediately and got me back up and running. The company that starts with an S called me back 72 hours later on Tuesday morning. I will call J&J from now on. Great first impression. Job well done.

On time. very knowledgeable. Very happy with service. Will use again in future. Personable…read moretechnician.

I had a whole-house dehumidifier installed by Everett from Jake's Heating & Cooling, and I couldn't…read morebe happier with the service. Everett was professional, courteous, patient, and always on time. He answered my many questions and worked diligently to ensure the installation was done right. I truly appreciate his excellent customer service and would highly recommend him.

Report one year out: Jake's Installed a Concord LYNX 2 stage…read moresystem with a variable speed blower in our home one year ago. The system has worked flawlessly since. The energy savings has materialized as promised. The best part is it's QUIET and the temperature is consistent. The price was middling of all the estimates I got. It seems like we often will expend energy to place a review when we are unhappy. I felt like we should also take the time to leave a review when things go well. I would recommend these guys to anyone.

Very professional and knowledgeable a go to guy for any AC or heating service call…read more New units as well. Picks up the phone price was very affordable. I would use this momma pop busy again.

I called this morning. The repair man told me exactly when he would be there and then arrived less…read morethan an hour from my call. He gave a prompt, accurate diagnosis, an exact repair figure, and a speedy repair. I was very happy with the service and set up an annual service plan. I am very happy to do business with this company and I highly recommend them.

The guys were on time, very courteous and professional! Every contact I have had over the past…read morethree years with LHT has been positive. Great office staff and servicemen. Thank you!!

Installation of HVAC system provided for our condo unit. We recently had moved in and signed up for…read morethe maintenance service. A recent maintenance service detected a leak in the current system. Considering the age of unit, decided to have a new Trane system installed. Due to some medical issues we had, Joe and his crew worked with us to schedule a time that worked for all of us. Turner, Jake, & Terry arrived as scheduled at 8AM. We had to leave for doctor appointments and left a family member home to be present in case of issues. The crew did a very thorough job installing the air handler and roof unit. They finished earlier than expected, and clean-up was awesome - when we got back, never even knew they had been there. During the installation, a family member fainted and crashed to the floor. Turner came running to her aid - that was very much appreciated! When we returned again from our appointment, we saw the thermostat was a different size and left a big area from the old one uncovered. Turner came back later with a new cover and installed it. The next day, I went to the office to pay our bill and met with Joe. Told him about the opening and he offered to find a way that would reduce the amount of work I had to do. Within 30 minutes, he was at our unit and used an older cover model to expertly reduce the exposed area. Everyone went above and beyond a normal cause of expectations. The clerical staff, Missy, was most helpful at well. I would most heartily recommend LHT as a provider; the value is terrific. Thanks to all!

My heat pump is two years old and this is the second time for a repair. My regular technician was…read moreunable to come so I searched for someone local. Brunswick Isles HVAC responded within 10 minutes. It was about 3:30 so I really didn't think they would be able to repair same day. I was pleasantly surprised when Chris arrived and assessed my problem. He explained what was wrong (motor) and called a company to locate a new motor. When he returned he had a new motor in hand. Took him awhile to reassemble my heat pump. Runs great!!! Quick service.. Chris was very professional and I would recommend him to family and friends.

From the owner: We are a local, veteran owned and operated HVAC company specializing in residential repair and…read morereplacement options as well as being well versed in light commercial and new construction projects. We pride ourselves on providing the very best customer experience to our clients. We ensure all pricing is fair and honest, with detailed explanations of all work being proposed because transparency in your home and your comfort matters most to us.

Been using this business for semi annual maintenance. They are always prompt and very responsive…read moreand professional and never tried to upsell me at any time. My HVAC system recently quit working and needed to be replaced. Their quote was exceptional and within a few days they returned on a Sunday and after about 5 hours of work the old system was removed and the new was installed. I can easily recommend them for your cooling and heating maintenance and support. Robert the owner is very fair and professional!

Terrific company, very personable and thorough. Robert and Ashley are the best and I highly…read morerecommend this company. Extremely knowledgeable and go out of their way to explain everything and how it works.

DEWS DOES NOT! In an effort to support a local business and thinking I would get better service…read morethan a big box store, I bought a gas cooktop from them. They also charged me $75 for delivery. They brought it in and stuck it in the hole on the counter and that was it. I get that they don't connect gas but they wouldn't even put the parts on the bottom that come with it for the gas to be connected to it. Now, I'm paying a handyman to do that for me. What a joke. Linley Dew, you should be ashamed of yourself.

I was dealing with a large home improvement store in North Myrtle Beach, (Lowe's) attempting to get…read morea new washer/dryer installed. I made three, 4 hour trips to NMB after being advised that all was good for delivery. Three times, on the morning of delivery, I was informed that my dryer was back ordered. I finally cancelled the whole transaction. As renters were coming soon, I went to Dew's in a panic. Thank goodness! The employees of Dew's were so helpful. I was directed to the size that would work in the condo and within a few minutes walked out with a smile. Delivery was guaranteed for a specific day and actually came and was installed that day. The installers were professional, as were all of the folks at Dew's. I will never deal with another big box store . Save yourself some stress and grow to Dew's first. Elizabeth W.

Good job! Good prices! Great service! Prompt and went right to work! Fixed everything!read more

Although the service was fantastic, their pricing was ridiculous…read more Charged us $639 for a $75 part. Took him 15 minutes to do the install.