Been using this business for semi annual maintenance. They are always prompt and very responsive…read moreand professional and never tried to upsell me at any time. My HVAC system recently quit working and needed to be replaced. Their quote was exceptional and within a few days they returned on a Sunday and after about 5 hours of work the old system was removed and the new was installed. I can easily recommend them for your cooling and heating maintenance and support. Robert the owner is very fair and professional!

I own a condo in NMB, live in Ohio and rent it out. I got the call from my rental agency that the…read moreA/C finally died so I went on a search for local places to replace it. I tried the big guys that advertise on TV, only to be unimpressed with their quote and warranty. Then I came across Robert at Carolina C&H and was sold. Personal, knowledgeable, accountable, trustworthy, expert in his field, knew my complex, knew my rental agency and came highly recommended by them. He showed up the day we planned and was thorough, neat and meticulous about replacing my HVAC system the right way. His warranty was also very good with a 6 month follow up. This was important for me because "things happen" and you want someone who will follow up when it does and honors their work. Don't look anywhere else. Robert is the guy you want for the job.

Service was quick as service location was very close but reason this company was called they were…read morecompany that installed system and it was felt price was somewhat high compare to job recently done on another property where service call was #30.00 less

We switched to Atlantic H&C several years on a friend's recommendation after a "repair" by another…read morefirm deemed unnecessary in retrospect. Since changing, we have been delighted by service from Steven Allen (we always request him) who checks our system 2x a year. He explains things well, does only what is required to keep it running in top form, is honest and accommodating & "goes the extra mile" eg changes high-ceiling lightbulbs & filters beyond the reach of our ladder.

Our heating unit quit working after a historical snowstorm in our area. Brian was double and triple…read morebooked but came over after his dinner. He explained everything he was doing while diagnosing the problem and repaired a wiring issue with our unit. Everything is working great now and we really appreciate him taking time to address our situation after a jam packed day. He not only fixed the problem but also did it at a very competitive rate. We are very happy to have found his company today and look forward to working with him and his company in the future.

My AC didn't seem to be blowing cold air and of course, I had family coming into town. I called and…read moreBrian answered at 4:30 pm and the problem was remedied by 5:15 pm. Darian came right out and was super helpful and knowledgeable. He knew exactly what the problem was. First place I called for my AC ......and only place I will call moving forward. Thanks guys! We all know how grouchy our in-laws can be in the heat ;) That includes me too!

The guys were on time, very courteous and professional! Every contact I have had over the past…read morethree years with LHT has been positive. Great office staff and servicemen. Thank you!!

Installation of HVAC system provided for our condo unit. We recently had moved in and signed up for…read morethe maintenance service. A recent maintenance service detected a leak in the current system. Considering the age of unit, decided to have a new Trane system installed. Due to some medical issues we had, Joe and his crew worked with us to schedule a time that worked for all of us. Turner, Jake, & Terry arrived as scheduled at 8AM. We had to leave for doctor appointments and left a family member home to be present in case of issues. The crew did a very thorough job installing the air handler and roof unit. They finished earlier than expected, and clean-up was awesome - when we got back, never even knew they had been there. During the installation, a family member fainted and crashed to the floor. Turner came running to her aid - that was very much appreciated! When we returned again from our appointment, we saw the thermostat was a different size and left a big area from the old one uncovered. Turner came back later with a new cover and installed it. The next day, I went to the office to pay our bill and met with Joe. Told him about the opening and he offered to find a way that would reduce the amount of work I had to do. Within 30 minutes, he was at our unit and used an older cover model to expertly reduce the exposed area. Everyone went above and beyond a normal cause of expectations. The clerical staff, Missy, was most helpful at well. I would most heartily recommend LHT as a provider; the value is terrific. Thanks to all!

Absolutely the best! After getting quotes from 3 others for a new HVAC compressor and needed…read morerepairs in the ductwork being insanely high i was referred to this fantastic & professional gentleman through a trusted biz contact. Matt literally came to my rescue! Fair and honest pricing, immediate and professional fast installation and beyond kind dealing with my over the top stress attached to this unexpected BIG expense that was my most unpleasant surprise when I walked into my new home. He's done an additional vent in a room and recently serviced my system as well. I will never use anyone else.. period!! Beyond highly recommend!!

Restore air conditioning at our beach house. Palmetto's response was immediate. They got the needed…read morepart, took three hours, and they put 9 pounds of Freon in the system. They are the best. They were half the cost and 2 days sooner than Waccamaw, The crew was personable, professional and did a great job. My husband tipped them $200. We are so, so grateful. Palmetto Coast HVAC will get all of our future business.

Palmetto Cool helped us out when we had water pouring everywhere in our garage from our HVAC…read moresystem. They were able to quickly diagnose and fix the problem quickly and their fees were fairly priced. They set us up with a great maintenance plan to keep things like this from happening again. I highly recommend them for your HVAC needs.

From the owner: Contact us now to learn more about how our local HVAC company can help you.read more

Great service. Aiden is very professional. Will request him for every maintenance appointment . 9thread more

HVAC Installation Review - Myrtle Beach, SC I purchased a…read morenew unit in May of last year after my old unit had clearly seen better days. It was running constantly and often relying on auxiliary power. At the time, my wife had just been diagnosed with heart failure, so it was very important to me to ensure she was comfortable. Our previous unit simply wasn't reliable anymore. The Good: The new unit itself has been excellent. It runs smoothly, efficiently, and our power bill has noticeably decreased. We also opted for the variable-speed fan, which we absolutely love. From a performance standpoint, I couldn't ask for anything better. The Bad: Our experience during the sales process was frustrating. The representative (Mo) arrived quickly and began presenting options. I had previously been told our old unit was undersized for our home, so I specifically asked for a proper evaluation to ensure we were getting the correct size system. Unfortunately, I would describe the sales approach as very similar to a car salesman--lots of reassurance but very little detail. I repeatedly asked for a full cost breakdown (unit, labor, additional components, etc.), but was consistently told, "Don't worry about it, everything is included," without any real transparency. The Ugly: After doing more research and speaking with other companies, I strongly feel that we overpaid--potentially by 30% or more. At our one-year check-up, the unit was running perfectly. However, we were told that our ductwork now needs to be cleaned. This was disappointing, as duct concerns were discussed during the initial consultation and we were assured everything would be addressed. Now it feels like an additional expense that should have been handled or clearly communicated upfront. Final Thoughts: While the equipment itself is excellent, the lack of transparency and follow-through during the sales process was a major concern. My recommendation is to shop around, get multiple quotes, and insist on a detailed breakdown before making a decision. I believe there are other companies out there that can provide the same quality equipment with better honesty and pricing

My heat pump is two years old and this is the second time for a repair. My regular technician was…read moreunable to come so I searched for someone local. Brunswick Isles HVAC responded within 10 minutes. It was about 3:30 so I really didn't think they would be able to repair same day. I was pleasantly surprised when Chris arrived and assessed my problem. He explained what was wrong (motor) and called a company to locate a new motor. When he returned he had a new motor in hand. Took him awhile to reassemble my heat pump. Runs great!!! Quick service.. Chris was very professional and I would recommend him to family and friends.

From the owner: We are a local, veteran owned and operated HVAC company specializing in residential repair and…read morereplacement options as well as being well versed in light commercial and new construction projects. We pride ourselves on providing the very best customer experience to our clients. We ensure all pricing is fair and honest, with detailed explanations of all work being proposed because transparency in your home and your comfort matters most to us.

AJ was on time, very personable, and went out of his way to help me. Thank you, AJ!!…read moreJanet

I purchased a condo and needed the cable rerun. A+ stated they could run the cable to the 3rd…read morefloor. They then sold me a service contract to cover the cable and inspect the AC. They showed up and looked at the AC. Told me they no longer had an electrician which is the only reason I called them. They proceeded to try to sell me two AC units when I wanted an electrician which they never provided. Total ripoff. Now, they continue to send me mailings for their crappy services. I have called five times to get removed without success. Do not use them. They are horrible.