Our AC at our rental house went out Saturday Memorial Day weekend. We had tenants there and it was…read more89 degrees. Weikle's actually answered the call and Tim came by that afternoon. He got it running to get us by for the weekend but it had to be replaced. Jake came on Tuesday and gave us an estimate. Patrick and Frank replaced it the next day. They were excellent. I had called 5 other companies that advertise 24/7 service but none of them responded to my messages. I would strongly recommend Weikle's Hometown Heating and Air.

Our AC went out during the heat emergency our company of 4 years told us they were so busy we had…read moreto wait 4 days for service! So we asked on social media about a good company and this one came recommended to us, well we got and appointment within just a few hours of calling and our AC is fixed . Jay was an excellent tech professional and courteous. He served the system in about 20 minutes and got it running again and explained to me what the problem was, the charges were reasonable and the service top notch.. so I signed up for a maintenance program, and this is now my new HVAC company. I highly recommend this company to anyone in area who is looking for professional service, and great customer service. A++ a new loyal customer!

I recently had some issues with my air conditioner and called these guys to see about servicing it!…read moreThey were prompt and thorough! I somewhat suspected that the Condenser was shot, due to its age, but wasn't sure! Well, they confirmed it! The service guy referred the sales guy and he was there the next day! They were very knowledgeable and took the time to explain everything to me and we're not pushy! They gave me a favorable quote and ordered the unit! It took a few days to get but when they finally got it, they showed up and took out the old and installed the new! They were very considerate and cleaned up when they were done! I think I got a great deal and am very satisfied!

Service was quick as service location was very close but reason this company was called they were…read morecompany that installed system and it was felt price was somewhat high compare to job recently done on another property where service call was #30.00 less

we just had an incredible experience with Mansfield Sakes & Service. At 9:30PM on a Friday night we…read morelost cooling and within 20 minutes of texting, Tripp Martin our technician showed up, diagnosed the issue and had our HVAC unit back up and running properly. AMAZING SERVICE Thank You Tripp! Kevin & Beth O'Connor Southport, NC

Shaun & Austin provided great servicing to find the issue and resolve it. Much appreciated and…read morehighly recommend as long as they keep a servicing team like this in place.

We had damper issues with our unit, and I already had a new damper on hand. The technician came…read moreout, confirmed he also believed the damper was the problem, and said he could replace it. After installing it, he came downstairs to tell me everything was working and that he just needed to adjust some wires. About ten minutes later, I could tell something wasn't right. Sure enough, he came back down and said, "Well, the damper blew when I adjusted the wires." He stumbled through an explanation and then said that he and his manager now believed the issue was actually the zone board, and that he would need to get a quote for that. Then he added, "By the way, can I take this damper with me?"--the same damper I paid for--because they "haven't really dealt with these types of systems before" and needed to do some research. Later that day, I received an invoice for $240: * $125 service fee * $90 labor fee This was for a visit where the technician damaged the part I purchased, fixed nothing, and took my damper with him. The next day, I received a quote for the supposed new issue--$680: * $45 return service fee * $383 for a zone board * $210 for another damper So not only were they planning to charge me to come back out to fix something they clearly didn't understand, they were also charging me for a new damper to replace the one they destroyed. I called and spoke with the manager to express my dissatisfaction and requested a refund for the $90 labor charge, considering the technician accomplished nothing and actually made the problem worse. The manager refused. Here's the kicker: I had Odyssey come out afterward. They tested everything thoroughly and confirmed the zone board is completely fine. They replaced the damper, and the system is now working perfectly. They charged me $300 total for the part, service fee, and labor. Fulford Heating and Air was an absolutely terrible experience. They clearly only care about the dollar rather than quality service and their customers. I would never recommend them to anyone.

I had an issue with my HVAC heating my home after a very cold 18 degree night. Thank God it didn't…read morestop working until the morning after it had warmed up some. I called Fulford Heating and cooling, and they sent someone out within two hours. Mason arrived and immediately went to work. He checked and tested everything thoroughly. He was able to diagnose that the fan motor in the air handler was bad. He had the part on the truck, and was able to get me up and going very quickly. He was very knowledgeable, wasn't in a big hurry, answered all my questions thoroughly, and took time to explain things. He also tested everything thoroughly before he left. Mason was such a blessing, and is a vital asset to your company. My unit is operating so much more efficiently now, and is able to maintain the set temperature on my thermostat. This was my first experience with Fulford Heating and cooling and overall I was very pleased.

Ray was our technician and he came the same day and fixed the air conditioner. I highly recommend…read morehim. He's very knowledgeable and experienced. He knew what the problem was right away. Honest, reasonable and reliable. Jan Myrtle Beach

I needed an entire AC unit replacement. I live on the West Coast, but my place is in Surfside…read more So, when I hire a service it's always a gamble whether they'll do a good job or not. Ray at Rising Tide communicated with me EVERY step of the way with pictures and updates by text. Even after the job was completed he still helped me out with small details I had questions about. Will recommend and use in the future.

Our A/C went out mid-afternoon on Thursday and I promptly reached out to our home warranty people…read morewho assigned Comfort Experts to troubleshoot and fix the problem. Unfortunately, the weekend kept them from arriving, but we were the first call on Tuesday (the 22nd). Mr. Mullins, the technician assigned, listened to my description of the sound the pump made and went out to check our heat pump out. Within a few minutes he was back in to make sure we had cold air coming out of the registers. It had been the capacitor for the fan which, because it had blown and the fan could not run, and our weekend of not so cool began. I've been watching the temperature and humidity steadily decrease since then and am grateful for Comfort Experts.

My downstairs AC unit had been blowing warm air for a couple of weeks. Jeremy from Comfort Experts…read moreshowed up and quickly diagnosed the issue and determined low refrigerant was the culprit. He very professionally explained his solution and got my house cooling again. Jeremy is a top notch technician who knows his stuff. My family is very greatful.

Prompt service, but exorbitant charges --$245 for cleaning an AC drain (about 30 minutes labor)…read more Will not use them again.

We have had annual cleaning and maintenance service with TNT since May, 2017. They are always…read morepunctual, professional and efficient. End of July our heat pump shut down on us. It was like 9pm but we called and they had a technician here within the hour. It started up again just before he arrived but he checked everything out anyway & said should be fine. Couple of days went by and it shut down on us again. They sent another technician out and he reported our compressor had just worn out. It would work until it got too hot then shut down. In less than 48 hours they replaced our compressor with a used one in good working order to keep us cool for as long as it works and then we can replace our system. This work was done on Saturday in 90 degree heat but they didn't charge us anything! Our contract wouldn't have covered all of this. Garrett and his crew went over and beyond to take care of us. We don't think we have ever dealt with such a honest hardworking company. Garrett sets an outstanding example of quality customer service keeping his clients happy, satisfied AND comfortable. Thank you so much for everything! Barb & Skip P.

Very dishonest company. I used to be an employee and saw how they operate. When I left they didn't…read moreeven pay me my commission check. Don't give techs any paid holidays or benefits. Don't recommend anyone using or working for this shady business.

I'm a semi-retired 76 year old management consultant. I had this company install a new 3 ton Trane…read moreheat pump and 3 ton air handler in my condo in July 2018 -- right after my wife and I bought the condo. We maintained a contract for maintenance twice a year for each year thereafter, typically in the fall then in the spring. Our most recent second maintenance under contract was in April 2024. Our system was not functioning properly, not cooling our unit, so in addition to maintenance they charged to diagnose my problem, and as part of this they added one pound of refrigerant for $90 (refrigerant is not supposed to leak) and also installed a Honeywell thermostat and programmed it, but improperly (had to have someone come back 10 days later to fix it). I found this thermostat on Amazon for about $90 but I got charged around $350. My wife and I had to go out of town for medical reasons and were gone from July 27 to late evening Friday August 2. We put the thermostat on 73 degrees when we left and it was still working when we returned. However, when we got back in the late evening of August 2 there was an odor in our condo, and the sheets on our bed were wet. We had to put them in the dryer before we could go to bed. On Monday morning, August 5 I called and explained that our HVAC system must have a problem, we have an odor and our sheets are wet and I can see condensation under the air handler and it looks dirty. I sent pictures then got a return call and was told I could have an appointment in about 9 days, on August 13. I explained that we had an emergency situation, that we bought the system from them and had maintained a contract with them ever since 2018. I got nowhere so the next day I called another company and they came out the same day! So much for loyalty to long-term customers...no thank you, I'm out. On the issue of refrigerant, we also had 4 oz. of refrigerant added in April 2022 and I called the only person at this company that I trust, Trevor, and he said the system should not be losing refrigerant. So, when I needed a pound of refrigerant in April 2024, I would have thought their technician would be saying something is wrong here, but no, nothing, he just shrugged his shoulders and said you need refrigerant for your system to work, so I had to say ok. He had no idea if there might be a problem. I had a capacitor on my heat pump replaced in March 2023 and then less than seven months later in November 2023 a different technician said I needed a capacitor on my heat pump. For the first one I was charged $104. For the next one the charge went up to $147.80. I called and complained and got this escalated and was finally granted a credit on the second one but nobody seemed concerned about why I could have a capacitor work just fine since 2018 but suddenly it needed to be replaced every six-seven months. The original staff in 2018 was really good. All the staff I met at that time and dealt with for about two years are all gone except for Trevor. Loyalty is important to me. When I've been loyal to a company and have a horrible situation, I expect help in a reasonable time, not 9 days later when other companies I've never dealt with will send someone the same day.