They are always over booked. Even if you're an established customer, good luck getting your…read moreseriously sick pet in. I didn't. I had to call Theodore Veterinary. They made room for him.

While on vacation my dog got salt water toxicity. They took excellent care of my dog, and with such…read morecare and compassion. They also took great care of me with updates and allowing me to be with my dog. Dr. Williams expertly saved my dog and her staff could not have been more attentive. The best veterinarian experience I have had. I cannot thank them enough.

What a blessing to have a clinic that cares so much about its patients. Dr. Teague is absolutely…read moreamazing and so thorough and knowledgeable! Switching to this facility is the best decision we've made!

This is such a nice environment for pets and families both. The doctors are so helpful, and the…read morestaff is just great. They make you feel welcome and the pets always get the best care. I wouldn't go anywhere else. Unless I moved, then i might.. but I'm not moving so yeah

I am very grateful for the care my dog, Cinnamon, received at Moffett Road Veterinary Clinic. The…read moreentire staff was kind, professional, and caring from the moment we arrived. The doctor was compassionate, attentive, and took the time to wrap Cinnamon's leg and provide referrals when additional care was needed. Even though my son initially brought her in, the doctor personally came to the phone to speak with me, answer my questions, and ask that I keep him updated on her condition. The kindness, patience, and genuine concern shown by both the doctor and the staff meant so much to our family during a stressful time. Thank you all for treating Cinnamon with such compassion and care.

My furbaby, Millie, has been diagnosed with congestive heart failure and her regular vet was 30…read moreminutes away. So I wanted a vet close to my house and a coworker recommended Moffett Rd. Millie doesn't warm up to people right away so it requires a gentle touch. Dr. Hollinger and Trish are fantastic. I have had to call him a few times regarding her medicine and, within the hour, he always returns my call. Today, he even snuggled with Millie to get her comfortable. Trish or Trisha,oops, was taking her to X-ray and had an adjustable leash. I told her I don't like those around Millie's neck and she said "oh I always put it around one shoulder. I wouldn't like it around my neck either." How sweet. The front desk staff is equally amazing. Prices - I have had dogs for more than 30 years and this has got to be the most reasonable prices I've ever seen. Trust me, it very reasonable. Great people, animal lovers, and great prices. I'm not suggesting you leave your current vet but if your looking for a new vet or someone needs a recommendation, don't hesitate to recommend Dr. Shine Hollinger. He is also at Westside Animal clinic too.

We went for our first visit today and we absolutely love Dr. Corte. He's an old school vet, an old…read morebiker dude that resembles Santa Claus. He seems like a great guy and he's fantastic with the animals and he doesn't try to upsale you on a bunch of additional unnecessary services. We decided to give him a try after my husband brought home a tiny puppy someone dropped off at the dump next to where he's clearing land. Jazz was also due for her annual vaccinations. We called the other vet that we'd been using and got a quote of $130-$150 per pup for shots. I asked a frugal friend where she takes her dog and she recommended Highland. Sure enough, a vet check-up and shots for both dogs was $152, so half the cost. Not to mention, Jasmine has had an on-again, off-again limp for several months. We noticed her leg got better, but she still limps from time to time. Dr Corte watched her walk down the hall and said it's her knee, likely because of the way she jumped off of something, that it will get better, then she'll probably do it again and we'll see her limp, then it will get better again. Bingo! That's exactly what's been going on. He said he could do surgery if we wanted to spend $3,600, but he wouldn't recommend it. I love that I can trust him to take care of them, and if he tells me they need something, it's not an upsale, they really need it. The former vet we used wanted to put her to sleep and do surgery and I didn't want to put her through that if it wasn't necessary. I also asked about spaying the little one in the future and they told me he won't spay until they're 6 months old. I don't believe any reputable vet would spay before 6 months, so that was another positive. Having a veterinarian I trust is a huge deal to me. We were very impressed with Dr Corte and his staff, and we will definitely be going back to Highland from here on out.

I used them for 8 years when Dr.Corte owned it. Most of the positive reviews here are from before…read moreit was taken over by a new vet. I truly feel I was scammed. She told me because of my cats recurrent infections we should do extra testing to make sure something more major wasn't wrong. I signed paperwork saying it would be over $1000. I was so upset and I wanted to know my baby was ok so I signed the papers. She told me that it looked like something was off with the X-rays - that my cats intestines were pushed over to one side but that she couldn't tell if there was a tumor or anything in her stomach and I should see someone more experienced to do more scans. When I was paying for the bill I was the one who had to say that they told me they couldn't take urine because her bladder was empty so that should come off the bill and obviously the urinalysis should come off the bill. They refunded that $132. I had to wait five days to take her to another vet, five days of worry and anxiety that guilt like I should have known she had something growing in her stomach and it could be thousands of dollars to remove this etc. When I got to the new vet they knew immediately that the X-ray was done wrong. They said my cat was listed slightly to the side so her bowels shifted because she had fecal matter in her colon. They did a new x ray, showing her intestines were fine and in the right place. There was no tumor, she needs to be on special food (which I had just gotten five days ago because of the recurrent infections) and they did the urinalysis and got the results next day and let me know the crystals were dissolving with the food and she would most likely not have this issue again. They charged me less than half the price! When I went to the office to ask to be refunded for the improper scan (less than $200 of the thousand dollars) I was told that the scan was done correctly and I would not be getting any of my money back. I said "then what was pushing her intestines over to one side?" Honestly after sitting an waiting an hour because the doctor wasn't there (despite telling me she gets in at 8 am at my last appt) I was just ready to leave. Maybe this vet is better with dogs. I don't know. But if you have a cat I would go to literally any other vet.

My 18-year old cat had kidney disease for a year. Two weeks ago he stopped eating. He seemed to be…read moreblind and confused. He started falling over a lot- standing in the middle of the room with his back arched. After a lot of thought and worry, it was time to put him out of his misery. We did not have a vet since we only come down to Fairhope for the winter. When I called Thompson Animal Hospital, they were able to get me in that day, but we needed a little more time, so scheduled for the next day. The staff couldn't have been nicer or more sympathetic. The vet and the tech are really great.

After moving down here we lost one of our young cats and didn't have a vet yet. The folks at…read moreThompson Animal Hospital were so lovely and understanding to us. We now just adopted a kitten from another one of their clients and will be a forever client with them. Thank you for being so lovely and especially being lovely to our cats

I contacted Wesson to find out about vaccinating my new puppy. I got a really unpleasant woman on…read morethe phone who didn't want actual answers but to assume her way through the call. She assumed my puppies age when she could have just asked how many weeks she is (and I said as much), she assumed where my puppy came from, she assumed I was lying about my puppy actually coming from a rescue. I told her the rescue said she was given a 5 way and she said "without proof, it's like the first vaccinations never happened and you're starting over again" in a tone like "so be ready for that!" After talking to that awful woman I found my adoption contract and it said the date she was given a 5 way shot. I then contacted the rescue about official proof of vaccination and then I called Westside only to find out they are not insane. I got an appt. really quickly and I'm so glad I found them. Their office was really nice compared to Village Animal on Cottage Hill. Everyone at Westside was helpful and pleasant and they are surprisingly affordable! Thanks for being so obnoxious on the phone so I'd keep calling around.

If I could give a negative number, I would. We used Wesson for years, however when I recently took…read moremy English Bulldog for a simple eye procedure, it was the worst thing ever. We took him out in a body bag. Even worse, they didn't have anything to say that day as to what went wrong and NO ONE has reached out. They don't care about our fur babies. I would not recommend what so ever.

Because of a problem from the Tillman ( I accidentally posted it to the hillcrest location- go…read morethere for a must read) location this is how professional these businesses are. We had an appointment scheduled at the Saraland location for tomorrow for our pupppys broken leg to be fixed, confirmed it at 3:30 today (even though the text says that we didn't answer) and then received the following text that was sent at 6:30 pm for an appointment tomorrow morning at 8am at a totally different vet they chose for us! I believe purposely giving us no time to make arrangements. HORRIBLE PEOPLE! Yeah, they really have the animals best interest in mind! Everything happens for a reason and I am glad they showed their true colors before laying a hand on my fur baby! DO NOT EVER BRING YOUR ANIMAL TO ANY OF THESE VETS! Hello James, this is REHM Animal Clinic. We tried calling earlier but could not reach you. Dr. Barry wanted us to reach out to you due to the circumstances that happened yesterday, we felt that it was everyone's best interest that we schedule Whiskeys consult with a partnered vet. That appointment has been scheduled for you tomorrow morning with Dr. Stevens at Theodore Vet Clinic. We are sending over Whiskeys radiograph and records from the visit yesterday. They would appreciate if you could get there between 8-9am, that way if surgery is needed, they can get it done that same day. We appreciate your understanding!

I found the clinic in sort of an emergency and the staff worked my dog in the schedule for service…read more I was vEry happy with the visit for my 7 pound Maltese. I have since taken my dog back for routine care and we have scheduled her January spa treatment. I recommend Rehm.

Today we were introduced to a fantastic veterinarian Dr. Hughes - #cecetheshihpoo and #shihpooJax…read moreapproved! Everyone there treated our pups with the love and care we do! Thanks Team!

I've been waiting 4 months to write this review. In Dec., Village called and said I needed to be…read moreseen. I confirmed I needed to come in now and not May (1 year f/u) and the very nice lady at the front desk said "actually yes, I could wait until May." Great! Just 3-4 weeks later, I placed an order for meds to be delivered and the next business day my order was declined. When I noticed this, I called and the other front desk lady - an Extremely unpleasant woman - said I must be seen before I can get more heart meds for my dog. I referred to my call the month prior. The mean lady told me too bad, I must be seen by the new doctor. I was hours away out of town and still they would not fill the rx 1 more time (2weeks supply) without being seen. With no notice, Village cut off my dog's life-saving medication. I had to pack up and head back to Mobile so that I would not be without medication when I arrived back from vacation. What kind of company does that to someone with a terminally ill "baby" as they like to call pets. If that were my only unpleasant experience, I could get over it, but I got a new medication that front desk refused to help me with including ignoring my emails when I inquired about it. Village has treated me terribly in the past few months. The new female vet is young and nice and seems savvy enough, but you have to deal with the front desk the most and the office feels really dirty and old. The workers got together and painted the joint and it's really bad. But you're still paying top dollar for services just like if you pick a vet with a nice office. Since vowing to leave Village, I have taken my new puppy to Westside. It's a much cleaner, appealing office. And we took our sick, sweet girl to University Animal Hospital in a Hail Mary attempt to keep her alive longer from the heart failure that was taking her from us. I called University on a Monday and got in first thing Tues. morning. My husband highly recommends University as a small operation with great service and said we need to start taking our puppy there. I was impressed by University's quick appointment time and they will l do a same day dental! Unheard of. They also do light anesthesia options for dental cleanings but also offer full sedation. When my puppy needs to be spayed, I'll take her to University. And never go back to Village. Ever.