I appreciate the professionalism of Jessica Jones! I, as HOA President, value All In One and their commitment to providing best in class service to their clients! I would highly recommend All In One! read more

Our neighborhood has never looked so bad! We have had AIO for years and they are a complete joke. They do nothing and charge OVER $10000 a year to mail out annual dues reminders. They also have all of our money in their accounts. How scary is that? Over $200 -they have to write the check. They charge a fee to write a check as well! It's our money! The inspections are a joke, nothing is addressed or ever fixed. Entrances look horrible. Weeds and lack of mulch for multiple homes. There's NO enforcement of bylaws. Every Neighborhood review they have is FAKE - Notice no one ever says what community they're from. They take care of nothing, and use valuable money from HOA's to produce letters. There are so many better companies out there. The many HOA's need to get rid of this company and get a company that actually does their job! read more

This management is so bad, im surprised they are still in business. We requested that we be allowed to put a window AC unit on the upper floor bedroom window because our AC is dying and I have the hottest room in the house. Mind you that MY DOCTOR WROTE AN OFFICIAL MEDICAL NOTE STATING I NEED THE UNIT FOR MEDICAL REASONS. They denied saying that the unit is against HOA rules and will bring down property values. According to the Fair Housing Act, they have to make reasonable accommodations for medical conditions and are required to allow the unit. Who is looking up at a window when you should be focused on the road. They send us expensive fees for having a tiny patch of dead grass that we can't control because they won't allow us to remove the trees causing it. There is s grumpy old man in the neighborhood who loves to drive around and report everyone who has even an issue so small, you wouldn't even notice it. He locked the gate to the parking lot of the amenities area claiming that there are drug deals going on and vandalism. There is so much more that is wrong with this company that I might as well write a book on it. Next thing we will do is go to the government and news to report this. I wonder how fast they will switch up when faced with reporters. I bet they will retaliate with false infractions because of this review. read more

This community management company is the worst! They manage a lot of properties in the area, and I'm not sure how they keep getting contracts renewed. The majority of the residents are very displeased. Instead of focusing on keeping properties beautifully maintained, their focus seems to be on giving fines for trivial property aesthetics like dirty driveways and mailboxes, to single vehicles parked in their own driveway. I actually got a violation once for my green man "kids at play" that was put outside while my kids were playing, because cars drive well over the speed limit and my young children's safety was the focus. I was told the sign affected the aesthetics of the neighborhood. After calling, the lady I spoke with agreed that the notice was absurd, but I think the young adults this company hires needs to be better trained. read more

Worst management company ever!!! If your looking to buy an house and this company is in charge of your HOA do yourself a favor and run. I have lived in my house for 3 years with no issues till I post my house up for sale. My fence has been the same since I moved in now once it's for sell within two months they have fined me 1650. It's a scam so they can collect money because you have no choice but to pay it when you close. If this has happened to you with the same company, please reach out to me. read more

Our neighborhood has been being served by this company for years. I have seen them continue to incorporate new technology in an effort to serve the 1000s of residents in their communities. Being a property manager is a lot like being a police officer. No one gives a good review for getting a ticket but the lives saved don't know it was because of that one unwanted ticket that lives are saved. The job of enforcement is tough. Did you know every phone call can be documented and tracked. Often times people are upset that a person is not answering their question immediately. This is understandable in this world of immediate information (true or not) because it has to do with what we hold most dear, our home. They have always been professional, courteous and informative. I know for a fact that there are residents who take hours if not days to communicate facts to, only to have them dissatisfied merely because they disagree with the facts. Being a property manager is not for the meek and I can say that AIO has served our community above and beyond year after year and has consistently been open to criticism and suggestions for improvement unlike some residents who refuse to take care of their yard for 3 to 6 months. read more

I've had multiple issue with this company and finally just filed a complaint with the BBB. They lastly charged me over $300 for a simple letter noting I was current on my dues for the salemof my home. I never authorized this charge, a 5 min letter and a 55 cent stamp. What kind of company over charges like that? This one does. I recommend anyone to get a closing hoa letter from your resident board, not this business if by chance they are your HOA management company. I'd push to fire them if my hoa used them Second, I do not recommend this company. Read the other online reviews to see how they operate. Lots of negative reviews. read more

This company finds EVERY little excuse to fine you. Do not move in any neighborhood that is being ran by these crooks!!!! These retired lonely old ladies drive around looking for any excuse to take a picture of some BS. Mind you the common areas looks TERRIBLE!!!! They fine you for weeds, yet The common areas that they are supposed to keep up with have a forest of weeds growing!! They don't put a penny of the money they rob from people to maintain the property! I'm in the works of hiring a lawyer and have a few others On board to expose these crooks. Take a look at the pictures I posted and this gives you an idea of how crappy the property looks. Drive to Any neighborhood down the street and you see all the properties and well taken care of and look beautiful read more

All-In-One Community Management - Weeds, unkept trees! Yet they have the nerve to take a picture of my grass. - Property Management Near Me - Dallas, Georgia

Wish you could score a 1/2 star, zero stars, or negative, anything to emphasize how terrible this company, All-in-One (AIO), is. AIO is by far the worst company I have ever dealt with. Not sure how they are still in business, or if there is just no competition. It's very clear they are just trolling to issue fines and justify their existence, as they are often for things that even when corrected, they still issue fines. Any communication outside of their standardized letters are clearly ignorant, and they will contradict their own statements when you ask for clarification or call them out on their inconsistency. Any effort to engage in a reasonable discussion with them is an exercise in futility. The staff is unhelpful. Do yourself a favor to save yourself the frustration and waste of time and money - if you are looking at a community management company to assist your HOA, keep looking. If you are an existing customer, do everything you can to find a replacement company and terminate AIO services. Believe me, we will be, no matter how long it takes and will be sure to file a complaint with the state's Consumer Protection Division and the BBB for their poor service and practices. read more

DON"T HIRE THEM! Our neighbor's 50-60 foot tree fell in a storm over a year ago and despite numerous calls and emails, All-In One has done nothing. Not only is the dead tree an eyesore, but it is a fire hazard. Do not hire this company. It is NOT good at managing the big problems in a community, although you may get a letter for your lawn edging not being perfect. Really? read more

HOMEOWNERS BEWARE!!!! We get bogus letters such as: having leaves in the yard during the fall and chimney cap faded from the sun, weeds in the flower bed where they are not visible from road, not to mention, I have neighbors that do not take care of their yards and they have leaves in their flower bed. I paid my dues and was told that their is a balance and online there is no balance. Staff is absolutely RUDE. read more

I agree with all these negative reviews. These people are waste of humans. They need to retire and quit at their jobs. The people who run this company should be ashamed. Nick is not professional and can't handle any business matters. They belittled people like they don't understand construction. When they are the ones looking stupid. I really feel like this is a company that just gave their kids a job after high school. Run away if you see this company!! read more

Poor customer service!! I live in a community that I love. We got this property management company and I wish I could move. I was unable to pay my dues of $187 for three years. I was in contact with the property management company and my board because I was not working and had a family situation that arose leading to my non-payment. I had previously always paid my dues. I just needed to get back on my feet. My fees went from $685.40 dollars to over $4000 dollars. If I am unemployed and barely able to meet my mortgage how can I pay you? Then when I returned to work situations arose that I kept them abreast of and they did not care and sent me to collections. Court fees, attorneys etc. were not needed or necessary but they did not care and don't care. This is the worst property management company and if you are considering using them I would tell you to think again. read more

Their employees compound problems with our office complex. Their office is two doors down from us and their employees think it is their right to park in front of our door blocking access our business. They have had complaints about this before and their answer is that their is no assigned parking. You would think they would want to ease the problem instead of compounding it. They need to remember they work for us and we pay for them to be here. The Association can always get another management company that is better responsive to their customers needs. I would not recommend this company to manage a dog house much less an office or apartment complex. The owner of All in One just came into my office and yelled at me and refused to listen to my point of view. Is that what you want ? Completely UNPROFESSIONAL and DISREPECTFUL. read more

If i could give 0 stars I definitely would. Their customer service is very very bad. The "property manager" for my community is very rude, needs some soft skills training because the "customer" facing role is not for him (I believe that his name is Nick). He hung up in my face and before that he wouldn't come to the phone and kept giving "messages" through the receptionist. Seriously wish that my community would choose a different management company, one that cares and has much better customer service. read more

I get infrequent replies to emails when requesting information. You may get a reply or may not. I have sent two recent emails and its been weeks and no reply yet. read more

My neighborhood looks terrible since this company was hired. I painted my mailbox last month, and paint it every year and now have a citation because the birds poop on it once a week. It's cleaned to constantly. Isn't it amazing they have time to worry about that, instead of the multiple homes that look terrible. No mulch, mildew, filthy driveways, garbage, multiple cars parked, weeds on the street etc. WHAT A JOKE!! read more

I am new to the community, and so far, my experience with this particular HOA, AIO is not pleasant. In late Jan, or early Feb (after being here a couple months), I received a citation about weeds in my front yard. Yep, in the winter. I have Bermuda grass, and my pre-emergent hadn't been sprayed yet. No weeds at all, because it was too early in the year. Strike 1 against AIO... I recently received another certified citation on an issue that had nothing to do with me. I have Ten days to fix the issue from the date listed on the citation, or rebuttal. However, I receive the citation on a Friday, seven (7) days after the date stamped on the citation. Monday, is the 10 day. SMH. Is this intentional? However, I will take some time off from work and trek to their office and make a formal compliant and request a hearing. read more

All in worst property mangement company to work with. I've never thought I would need to research the management company the HOA hires before buying a house. All of the reviews are true. If you value your community don't hire these people. Currently moving to get them removed from our HOA and get them replaced with a company that is actually recognized by the BBB. read more

This is the worst company to deal with. Letters are sent to homeowners for bird poop on their mailboxes. When you call their attitude is "they are holier than God himself" so rude that you just have a hard time even dealing with them. I hate companies that feed on the power trip effect to make the homeowners coward. All the other reviews of this company are dead on. It's a Mom and Son outfit. read more

Terrible customer service! A year of complaining about neighbors trash and nothing has been done. Our community is in Hiram and we love our house but the HOA is a joke. We have dogs biting people, trash everywhere, lawns not mowed, filthy mailboxes, potholes, broken sidewalks, and so on. We would like to stay here but having second thoughts. read more

This company sent my elderly mother a CERTIFIED letter to tell her she left her trash can on the outside of her fence for one day. (She became distracted and forgot to bring it in.) I'm sure it took a considerable amount of time to take a picture, upload it, print out a long letter using colored ink, address it, then mail it through certified mail when they could have gotten out of their vehicle, knocked on the door and asked her to move it to the other side of the fence. That probably would have taken less than 2 minutes. I'm also sure it's not cheap to send a certified letter. A better, kinder, less time consuming and less expensive way to handle this would be to verbally ask the resident to move their trash can. read more

Wish there was a way to give 0 star to this company. I live in Powder springs Ga, in a neighborhood named Country walk. This people are harassing me to no end, they gave me permission to built a fence then start to fine me for building the fence. My grass was no looking good got a fine for that then spent $3000 to install new sod, them got a fine for the new sod. Living I Country Walk is the closer to living in hell you can get. read more

As everyone else, a 1 star is too generous. This management company is a joke. They are totally clueless. My favorite is to "get a discount" pay your ridiculous dues early, BUT they charge you a 19.99 fee. WTH is that? Our HOA should begin interviewing more management companies because this one is the bottom of the barrel. read more

They have to have some the most awful customer service I have ever experienced. The property management team is useless. If you call in to dispute a problem, you are always told that the manager Nick isn't available. He is either on the line or have already left the office for the day (before close of business!) It's been ongoing for years. I own my home and for the last 12 years I have tried to take care of it to the best of my ability. I regularly weed and feed my grass every season and mow weekly, but I received warning letter for weeds. Keep in mind that other properties in the neighborhood have weeds and grass knee high. I am selling my house. Part of the closing process is to disclose the fees and initation fees of the HOA. We received the info after a request from them via email. It turns out we were given wrong information for the initiation fee in that email. But it was too late. The way the contract was written, it shows a shortage for the initiation fee. They will not honor the amount they told us it would be! This guy that calls himself a "manager", Nick, basically said "sorry it was a mistake, but you're lucky we even gave these figures to you. We could have made you go to the courthouse. We will not honor what we told you". This company needs to take a course called customer service 101. read more

T Jay Bowling, the HOA president of a neighborhood managed by All In One Management, harassed a group of my friends while we were hanging out at the neighborhood pool. When we fired back at his inappropriate comments, he threatened us by saying he was calling the police on us for trespassing, even though we told him multiple times that one of us lived in the neighborhood. The police came and checked said resident's ID, verifying that we were not trespassing. We thought that would be the end of it. But nope! 15 minutes later the officer had to come back because Mr. Bowling had called again and filed a report saying we had vandalized the pool. The police left soon after, seeing that we had done no such thing, just to come back a third time roughly 10 minutes later because Ms. Debbie Ann Pelfrey (of All In One Management) had called the police to report us damaging the property. I would like to mention that Ms. Pelfrey was never at the pool that day, nor does she even live in the neighborhood. She was calling only to back up Mr. Bowling's statements and prejudices. You see, half of our group of 8 at the pool that day are black. And while you may be thinking "so what!" (our thoughts exactly), based off the fact that Mr. Bowling was only targeting the POC in or group, it was quite clear that this was a racist act. Followed up by Ms. Pelfrey, who intended to use her position with the management company, to subject a group of people (that she had never even seen before) to more intolerance and hate. Shame on All In One Management for hiring people like her. I only hope that you can use this situation as a learning experience by hiring and employing managers with empathy and the minimal instincts of de escalation, in the future. read more

As a veteran of 10 years and living numerous places in the country. I have to say i have had the worst experiences i have ever had with the AIO Management as a homeowner. I've learned to keep my emails when communicating with them. Due to numerous times almost being fined for issues they told me was closed. I recently received a weed fine for a violation that took place in May/April this year. I fixed the issue and sent picture AIO then tried to fine me for same event in October. Two seasons and 144 days later, but said my fine was $125 at $25 a day. I feel AIO throws violations out just to collect money. I have almost been fined for cars on streets that aren't mine. Things pop up on my account that i knew nothing about. violation letters you have 10 days to fix you normally get letters 2/3 days before or even later. Meanwhile neighbors can have trash like baby wipes constantly blow into yards. read more

All in One ..... You have to ask the question (s ) What do I expect for the money we pay? I expect the management company to provide basic services such as insuring that community rules and regulations are followed.as outlined in community literature. I expect the property management team to take action to insure that the community is adhering to a high standard of property management which results in the highest possible property value. In other words, " make sure that people are keeping their property in good repair so that our property doesn't suffer value loss"..... All -in- One is not providing the stringent oversight necessary to insure that properties retain their value. This includes unsightly yards, and recreational vehicles parked in driveways. We are starting to look like a community in transition....is that what we wanted when we chose a property management company? read more

These people are money hungry or something. I completely agree with other tenants and their complaints are valid. This company sent me a parking violation for 125.00 and I have called their office SEVERAL times to find out how am I violating the parking. There are two cars and they both are in the driveway. I can not get an actual voice on the phone after holding for 21 minutes and then magically transferred to a voicemail. The letter is dated for 02/01/2021 and I did not received until 3 weeks after that date. Along with a invoice for my dues and this violation THE NEXT DAY. I do not know who decides on these companies but I didn't have these issues UNTIL allinone. There are cars parked all kinds of ways in this neighborhood and I am the one that gets the violation. My next move is calling Channel 5 news. I'm going through the neighborhood and take some pictures. Let us shine the light on allinone. read more

Constantly harassed and sent fines for basic things and after owning my property for several years, I decided to sell to avoid the unnecessary stress. They were not very responsive to emails ir phone calls to assist in resolving matters. read more

They come on to our property without notice, spary grass killer on our grass- then send us a violation that our grass has died! Modern racketeering as it's lowest! read more

This company harasses homeowners over minor violations. I have lived in my neighborhood for 15+ years and never have I experienced the level of aggravation and stalking of my property. All of my neighbors feel the same and have had to call them several times to only experience rudeness and disregard. No ones wants nor deserves this type of "management". We are all working homeowners who understand that we have to and do take care of our homes but to constantly have letters and threats is unacceptable. read more

There isn't much to say that would help. Customer service is just simply horrible. I made several attempts to deal with them in an open, easy and transparent way.... But, this just does not work. Every interaction was abrasive and difficult. I have given up. I am happy that my house is on the market to be sold. This was an eye opening lesson for me. I will definitely understand the HOA management company and their levels of professionalism before I determine my next purchase. read more

Stay far, far away from this management company. A small group of friends (maybe 8 people max) were relaxing at the pool, totally within all community guidelines, but were continually harassed by some racist male resident who refused to believe they had the right to be there. The resident girl hosting has lived there since she was 5, and is black. He singled her out and called the cops on her, and when they arrived, they could tell that they weren't doing anything wrong. So the guy enlisted the Community Association Manager, Debbie Pelfrey (who wasn't even there for the so-called "incident" of sitting by the pool in her own community), who then also harassed them and called the cops to make a complaint. Apparently All-In-One Community Management supports racism and doesn't value their residents of color. They should be ashamed of themselves, and you should steer clear of this management company. read more

We have gotten notifications about things that needed to be fixed at our house, we complied and had them fixed. We get a letter in the mail about our trash can being visible(which we fixed) saying we had 10 days to fix the problems or we will be charged $25.00 per day. I emailed asking about one problem, we corrected the problem. I get an email reply with a picture of the "problem" that is not even our house. The person who emailed me back did not say anything in the email except that "trash cannot be in the middle of the lawn." There is no trash in the middle of our lawn, the trash cans are not visible then they send back a picture of the so-called problem with a house that is not even my house. There are over 20 houses in our neighborhood that have trash in their lawn and my house is the only one being harassed. Our own neighbors across the street leave their trashcan at the road and we are the ones getting notifications. We are young parents owning our first house. Maybe that is the reason we are being singled out, I cannot think of any other reason. This experience is making me question living in this neighborhood and living in a neighborhood in general. From the other reviews on this page, it seems like the company is not the best. read more

Threatened with fine/removal at my expense of violation that I have been trying to clarify since May. Does not respond to my repeat emails. On September 7, 2016, I received a registered letter dated August 31, 2016 from Denise Hindes at All-in-One Community Management who manages the Bridlecreek subdivision where I purchased a home a little over a year ago. The letter stated that I needed to apply "fresh pine straw or mulch" to bed areas of my property, and informed me that "the Community reserves the right to have the violation removed at your expense or to assess fines of $25.00 per day immediately following the 10-day grace period if you do not cooperate voluntarily." This letter also threatened to refer the matter to an attorney (costs assessed to me) if the "violation" is not corrected within 10 days of the date of the letter. I had received a letter from Denise Hines on the same matter on May 9, 2016, to which I responded on May 14, 2016 that the "bed areas" in front of my house had all the pine straw they needed (for good measure, I reapplied pine straw though it was not needed), and that perhaps she was sending this notice to the wrong address. I requested clarification and asked her to send me a picture of the alleged violation. I had also previously phoned requesting a copy of the Bylaws which I had not received at my closing. Denise Hindes never responded to my email and to date, I have not received a copy of the Bylaws. On May 16, I received an email from another person (Tilly Bean) from All-In-One, in barely understandable English, which read: "I will be sure to clarification from the property inspector was to where she sees it needs mulch (sic). A picture will also be taken. In the mean time I have a hold on this so no further correspondence is mailed." I immediately emailed Denise Hindes again following this email stating that I had received an inconclusive response from Tilly Bean and wanted to clear this matter up. I again requested a copy of the Bylaws in this email. I received no response. In fact, I never received any further correspondence from All-in-One until I received this threatening letter on September 7th, giving me essentially a two day (All-In-One is closed Saturdays and Sundays) grace period to resolve this issue that All-In-One obviously does not want to resolve. All-in-One and Ms. Hines are incapable of managing a community! This is no way to run a business! read more

I just paid my HOA dues for the year and while there brought to the "Managers" attention, a problem with our front entrance grass was damaged due to a semi truck/trailer creating a divot of a noticeable size to the curbing and grass. I noticed the damage in October of 2018 and even reported it in November 2018 being damaged. It is now May of 2019 and no resolution what so ever has taken place. Thus, after paying a healthy sum to this HOA for services rendered, they (All In One) are going to hear my complaint in person. I was referred to the "Manager" Nick, which NEVER accepts any of my calls or is conveniently out of the office when I do call. I was told he wasn't there at the moment, but the front desk lied to me because I recognized him in the office just as I walked in to pay my dues. I called them out by telling them that I know he is here right now and I would like to speak with him about my concerns with some of the issues in our community. When we met, I introduced myself, I explained my concern about the grass and would have hoped to get a resolution about the matter. Instead I received deaf ears and he rudely interrupted me stating that my complaint was heard and acted like he had an important call coming in about a pool emergency..... Yeah Right! This company is a dog and pony show! No customer service skills and is one level from being extortion experts with a homeowners livelihood.... OUR HOMES! They are the first to send violations to homeowners about petty problems of weeds, dirty mailboxes, trash cans out in the open and etc, that I would wonder why isn't THEIR CURB APPEAL of front entrances their TOP PRIORITY? I work as a Real Property Manager for one of the largest Property Management Companies in the US. I have managed multi billion dollar accounts for Fortune 500 companies and if I managed my accounts like All In One handles theirs, I would be be unemployed! Customers comes first in my book! And the customer is right ! Hope this post doesn't fall on deaf ears and it effects their livelihoods... THEIR REVENUE! Good luck to anyone buying a home in one of their MANAGED Communities. read more

Why is this company harassing people for three dandiloins on their yard?! This company is horrible! They have nothing better to do. I called and told them that this was harassment. The staff answering the phone is rude and do not care about what your issue is. I was told "This is not harassment. This is what the board hired us to do." Really?!? The board hired you to troll the neighborhood and harass homeowners that are trying to take good care of their homes. Why do you focus on the true violators in the neighborhood?! read more

This company is shit. I think the money that we paid every year for them is not enough for them to eat each other . We maintainly cut grass every two weeks but seem like every two months they send the letter come home that said we need to paid the fines because we don't cut grass.They make fake statement to get more money . Whatever don't buy any house with that HOA community read more

This company is HORRENDOUS! They spend more money on postage to send "violations" so they can "fine" you ridiculous amounts of money! The definition of "violations" is subjective just as they are in deciding who and what is considered a violation. I have received "violations" for my mailbox being crooked, a number not attached to the mailbox properly, my house needing pressure washed(which was actually my neighbors) and my house needing painting. I questioned on which basis this decision about my house needing painting, because I did not agree that it did. While I was disputing this their "fines" accumulated to $875...really!!! It is prohibited in the covenants against renting(even though there are 5 other houses for rent in Wyndham Lakes currently) and they ACTUALLY found my ad on Zillow!!! Now do you think they just happen to look at all their communities to see if a house in one of the subdivisions where there are covenants prohibitting renting are listed... I think not! Was I singled out...you be ya! We ended up having to sell the house because they basically were harassing me(which looks like a common complaint). We ended up having the house painted to help sell it and they still wouldn't take the fees off! Just a horrible company and horrible people that are just after that dollar! I believe several people have taken legal action and I may just do the same. read more