Horrible customer service. Very rude,l and defensive when trying to mitigate issue. Will not be…read moreusing again and would not recommend.

Andrew Brooks came out and did absolutely nothing for me. Charged me $174 for an hour that…read moreaccomplished squat. Furthermore he suggested cutting wires that would mess up my system because he couldn't find the part. I uploaded a picture on Google and guess what. Am on my w a y to plumbing supply. He quoted me 2500 to install a well tank. Seriously? And that wouldn't even have solved my problem lol n o thanks. Then he bitched because he said he worked an hour and a half. No way dude, I was clocking you!

Devin and his crew installed a mini split in our sunroom. Devin came out and suggested what we…read moreneeded and where to locate the unit. we are very happy with the installation. They did an outstanding job. We would highly recommend Links Heating.

From the owner: Here at Link's Heating LLC we take pride in serving the outstanting communittes of central New…read moreHampshire’s Lakes Region with all their Mistibushi mini split installation needs. As a Recognized Mistibushi Diamond dealer combined with our 13 years of experience we can guarantee reliable, effortless functionality on our installations for years to come. From the moment we enter your property , our attention to detail and customer safisfaction will be evident as we provide not only the most efficient unit for your needs but, the most aesthetically pleasing one as well. Call us today for your complimentary quote-and let us ensure that your home is as comfortable on the inside as it is beautiful on the outside.

My fiancés parents had a problem with their oil fired boiler. They called Gary Jackson Heating…read more Services to get a quote. The company representative was out and gave a very reasonable quote and stated what they would do during the boiler replacement. On the install day the crew from the company was out exactly at the time they promised. The job was done quickly, efficiently, and equipment was from a well known manufacturer. The old equipment was removed and location was cleaned. The company offers maintenance of equipment in addition to the warranty provided by the equipment manufacturer.

I ordered a heating/ac unit last September and it never worked. They fixed the heat in February but…read moreI never got air conditioning. My unit that was replaced had no trouble with the air conditioning. We are under some warranty process and stuck waiting for a mystery part. No air conditioning, very hot. Not offered a replacement unit yet. Taking too long. I paid in full immediately and we can't cook or work in the apartment because we are uncomfortable. They were nice and gave us a temporary portable unit for one bedroom. We have two bedrooms and now cannot have our daughter visit us since we have no air conditioning. Yesterday the air quality index was high so it is not recommended to be outside. They are supposed to be the best people around so really afraid to try the competition. I thought I would have had a replacement part in June but did not happen. Very disappointed.

Michael saved the day. He showed up early to replace a pump that was flooding our basement…read more Excellent work and a fair price. Bryan

On 10/22/19 I submitted a service request for work on my propane boiler thru his website, including…read moreall pertinent info (brand, year of mfg, service type symptoms etc.). I also specifically requested a boiler tune up since I was unsure when it had been done last - having moved into the house within a couple of years. I was impressed because he responded quickly. We set up an appt for 11/1 so he could come out and take a look. He came over 8 AM the morning of 11/1, tried to light the boiler, diagnosed it as needing a new thermocouple (which is usually done on a tune-up as I had requested), then had to "go get parts". Hu? Why would you not have a thermocouple with you? Okay, he goes to the local hardware store and calls me to say neither they nor tractor Supply have it. He will continue looking. at 1:30 PM I call to see if there is progress - nope, he went to another job (which I get, really I do). Later he left me a message that he would need to get ahold of the mfg to see if they could find parts. 11 days later, I hadn't heard from him, so I texted to see if he had any progress. Crickets, more crickets, and even more crickets. The sad part is that he is recommended by Peerless (the mfg of my boiler), and a home improvement website. But I had to call someone else out to fix my boiler (and that guy had a thermocouple on him, which was all it needed). I gave him 1 star for responding to my request and the second star because he actually did make it to my place and it was on time.

Beware of this company. Very unprofessional. We have them so many chances. They were supposed to…read morefix a leak and shower that did not have hot water. They fixed it but the shower knob did not stay put. It turn 360 degree every time when we turn in the water. They scam people. Promise stuff on the text but never come on the day they said. I got out of work or not go to work to wait for him and still nothing. I left messages and they never return the call. We paid for a service and they do not fulfill it. My niece wanted to file with bbb. She research this company and he had his license suspended. I was like what ? She showed me. The company is shady. They also come into our house with dirty feet and not cover over their shoes. We don't like that. They need to respect people's house. We ended up looking into someone else who was more Professional and nicer. Plus we did file with the bbb.

Sean was called in for a multi task job. He responded first to my YELP shout out for bids and very…read morepromptly responded to all follow ups. He called me and asked if he could arrive early and arrived promptly. He explained everything in detail and when he went to the store he promptly returned. He worked very hard while he was on site and diligently worked through a number of problems.

Exceptional HVAC company, high quality install, reasonable pricing…read more They shared when they would arrive and were right on time. Install took the exact time they previously shared with me. Definitely the best AC company in Keene!

Triumph installed all my new ductwork for my furnace. It was a tight space to work in. They did an…read moreexcellent job! They were professional, polite and did excellent work for a really great price. I would reccomend them to everyone.

i called last week to make an appointment for today July 3 between 1 and 1:30 he never showed or…read morecalled for the appointment. I will be sure to post on social media. Poor way of doing business

From the owner: Our Hooksett, NH shop has been closed, but our Tyngsborough, MA and Burlington, MA shops remain…read moreopen and ready to serve southern New Hampshire residential and commercial customers. Visitors may still reach us through our Hooksett location phone number. Text to Book Services Instantly through Text Messaging available— visit our website for details. Quick and easily schedule repairs, replacements, tune-ups, maintenances, and even book visits for system upgrade quotes via our website.

On time and troubleshoot the problem. Identified a plan to move forward. Expensive. However, you…read moreare paying for knowledge

We had a very disappointing experience with this company…read more Before booking, I specifically explained our situation (flooded basement) and made it clear that I wasn't sure whether we needed an electrician or a plumber. I was explicitly told that the technician they send would be able to assess the situation and guide us on next steps, as they are trained across multiple areas. However, the technician who arrived immediately said this was not his responsibility and that he couldn't help. No assessment, no guidance, no attempt to assist -- just a $200 charge for a visit that provided zero value. This felt very misleading. If the company knew they were sending someone who could not handle or even evaluate the situation, that should have been communicated upfront. Charging customers for a service call without providing any actual service or direction is not acceptable. I would strongly recommend confirming exactly who they are sending and what they are qualified to do before booking.

Had Bubs out to fix two small leaks and prime our well pump. My mistake was letting them start…read morewithout asking for their rate or an estimate. Getting water running again was our priority but he suggested starting on the leaks. Not long after beginning, Bub's father told me they couldn't attach their fitting to the well line because water was coming through; realizing my well line is gravity-fed after beginning. I had to pull the well line above the water level myself before they could install a shut-off valve. My well cover is about 300lbs and the line is 8ft down. I'm not sure what their plan would've been if I was not there. After saying the water was flowing again, they later told me my pump was done for and not to run it. They quoted $925 for a new pump, not including labor. With two hours of labor, the bill also came to $925 and my family was no closer to having running water. The materials installed were six feet of copper pipe, several compression fittings, a shut off valve, and a pipe hanger. I called another plumber afterward, who knew right away (just from a phone call) that my pump was fine. He had it running smoothly in minutes by clearing a port of sediment and then adjusting the pressure switch. Bub talked a lot about his experience and showed up with help but needed me to find a way to stop the water in order to address the first leak and then either missed or ignored the step that would've gotten my pump working. Their website claims they're transparent and budget-friendly, but I wasn't told his extreme rate upfront, the bill wasn't itemized (still waiting 9 days after he confirmed he would), and I nearly paid for an unnecessary pump replacement. Leaving 2 stars because the copper work itself was solid, but charging $250 per hour for six feet of easily accessible pipe work feels unreasonable. Being given the wrong diagnosis on the pump was unacceptable and raises concerns about their expertise or honesty.

Brandon returned my call immediately in regard to fixing my bathroom sink. I was going out of town…read morefor a week and wanted to fix the problem before it became worse. Brandon fit me in, fixed the sink quickly, and was polite and professional. I would definitely recommend Bub's to anyone needing plumbing services!