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    All Jack'd Up Charters

    5.0 (10 reviews)
    Open 6:00 am - 10:00 pm

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    Savanna C.

    We did the 3 hour inland trip since we had 1 child and a couple young teenagers. The trip was awesome! He knew exactly where to take us to catch plenty of fish. We saw dolphins, jellyfish, and even the blue angels while we reeled in benita and hard tails. On our way back, he stopped us by a pod of dolphins that had gathered. His rates were the best I found and he was simply enjoyable. Will definitely be using him again.

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    2 years ago

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    5 years ago

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    5 years ago

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    6 years ago

    Offshore fishing for two was fantastic. Captain put us with two others. Brought back over 70 fish. It was a great day.

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    9 years ago

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    Review Highlights - All Jack'd Up Charters

    Anytime the fishing got slow, Captain Michael was fast to move the boat and track down some fish.

    Mentioned in 3 reviews

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    Frisky Mermaid Dolphin Cruises & Pontoon Boat Rentals

    Frisky Mermaid Dolphin Cruises & Pontoon Boat Rentals

    4.9
    (63 reviews)

    We have been on a variety of dolphin tours in various places along the Gulf of Mexico and the…read moreAtlantic Ocean, but NONE of them compares to this one!! We did the 1.5 to 2 hour Sunset Dolphin Cruise and had an absolute blast!! It was unbelievable how many dolphins we saw out in the bay! Five of them even swam with the boat when we were heading back!! We saw three jump out of the water and flip in the air! It was honestly like we were watching a movie instead of seeing it in real-life!! The sunset over the water was gorgeous as well!! I simply can't say enough about this cruise!! I very, very highly recommend!!! **Tips** ~ Reserve your spot online on their website to be sure the cruise/tour you are wanting to take doesn't fill up. ~ Bring some cash or your credit/debit card as there is an onboard snack bar. ~ There is a bathroom onboard, but it's similar to a porta-toilet, so you might want to make sure you use the restroom before boarding. ~ There is a Coast Guard-certified lady who shows everyone how to put on, fasten, tighten, and take off the life vests, as well as telling everyone where they are located onboard, if needed. Not every dolphin tour has life vests (we have taken a couple in the past that didn't), so this is important and just another positive about this company!

    Very disappointed, boarded the boat that I was reserved with, then was told that it was a private…read moreBooking. The Thompson's . They went out but we did not on the back up boat. We went upstairs to have dinner at Shaggy's and that was even more disappointing. Skies cleared and it was obvious that the private boat was more important . Stopped here on purpose for the great revues. Makes me so sad. Please do better! We live close enough and are asked for recommendations . I understand that safety is imperative. But when other ships sailed and we didn't.......

    Coastal Cruiser

    Coastal Cruiser

    4.0
    (4 reviews)

    So fun! Good environment, the line is kinda long to get in on weekends but it's worth it!!read more

    If I could give ZERO stars, I absolutely would. This was, without question, the worst customer…read moreservice experience I've ever had on a vacation. What should have been one of the best days of our family's vacation became one of the worst because of how this company chose to handle a situation that deserved professionalism, transparency, and basic human decency. Our pontoon became stuck near Robinson Island, and an older couple from Troy, Alabama, kindly offered to help push us off. We never asked them to help--they volunteered because they were simply trying to do the right thing. During that process, the boarding ladder was damaged. Accidents happen. That's not what this review is about. This review is about what happened afterward. Instead of treating us like valued customers, we were immediately told we owed $455 for the ladder. There was no itemized invoice, no repair estimate, no explanation of how that amount was calculated, and no meaningful conversation. We were essentially told, "That's what you owe." To make matters even more frustrating, after explaining what happened, the boating instructor and assistant crew told us that a boarding ladder like this is typically a $30-40 repair. Hearing that made a $455 charge extremely difficult to understand. If there's a legitimate reason for that price, customers deserve transparency--not a bill with no explanation. We're from Indiana. We don't live on the Gulf Coast. We don't spend our weekends boating, and it never occurred to us that we should ask complete strangers for their insurance information after they stopped to help us. If that's something renters are expected to know, why isn't it covered during the rental or safety briefing? A simple conversation beforehand could have prevented this entire situation. What disappointed us the most wasn't the accident--it was the complete lack of empathy afterward. We spent nearly two hours trying to get answers, experienced poor communication throughout the process, and never once felt like anyone was interested in helping us understand what was happening. We left feeling dismissed, frustrated, and pressured into paying a charge that was never adequately explained. Businesses reveal their true character when something goes wrong. Anyone can smile while taking your money. The real test is how they treat customers after an unexpected problem. Unfortunately, this experience left us feeling like customer service ended the moment we left the dock. This situation completely overshadowed our vacation. Instead of remembering an amazing day on the water, we'll remember the stress, the frustration, and how we were treated. We came to Gulf Shores and Orange Beach excited to make family memories. Instead, this experience has honestly made us question whether we'll return. We've vacationed in Destin, Florida, before, and after this experience, we're seriously considering taking our future beach vacations there instead. If you're considering renting from this company, I strongly encourage you to ask detailed questions before you sign anything. Ask exactly how damage charges are calculated. Ask whether you'll receive an itemized repair estimate. Ask what happens if another boater is involved in an incident. Learn from our experience, because we certainly wish we had. We'll never rent from this company again.

    All Jack'd Up Charters - boatcharters - Updated July 2026

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