Professionalism and attention to detail could improve markedly, as I have already posted.read more

Excellent experience ftom the beginning to the very successful job completion…read more Bidding was easy. Estimate clear. Follow up great. Working onsite staff were professional, pleasant and efficient. Highly recommend.

I got 2 estimates for a gutter installation. Both companies estimators were very friendly and…read moreprofessional. But Tropical's estimate for the exact same service was almost half the cost of the other company. No problem with the completed job.

After Lala tore off a section of my roof, I requested an estimate from Tropical. Not only were…read morethey prompt in sending someone out, they were able to make repairs the same day and get my roof looking good as new. Thanks to Tropical for their quick and professional response. I would definitely recommend!!

I was assigned an intelligent case manager named Lacey who answered all of my questions (including…read morethe most important one: Why did you choose to work for Windward Windows and Gutters ?) Lacey was friendly and forthcoming in her answer: "As a customer, I was impressed with Danny (the owner),especially his integrity, and was so impressed that I decided to work for him." I thought.. there is no better recommendation for a company than that ! Their annual plan is such a good deal I did not hesitate to sign up. Lacey went above and beyond to schedule my secret gift of a cleaning before my husband's birthday. And the result: I still think the job was a lot to ask one person to do, but Brazen was up to the task and did it heroically and conscientiously. I was impressed with him as a person, as well. My husband is so very happy with his gift and I am excited that Windward Windows and Gutters will be returning next year.

From initial meeting through two subsequent washings and solar panel cleaning, I have been totally…read morepleased. Can't wait to have them back!

Carlos did an excellent job. I reached out because a sizable section of the rain gutter at the…read morefront of my house was coming loose during a bad storm. It was flexing heavily in the rain, overflowing in one spot, and looked like it was close to detaching from the fascia/eave. I was honestly pretty stressed because it looked like the gutter might detach from the fascia, especially with more rain coming. I reached out late at night, and Carlos responded promptly, answered my questions clearly, and put me at ease right away. His response time and communication were excellent. When he inspected it, Carlos explained that the original installer appeared to have secured that entire section with only one screw, and that the bracing and additional fasteners seemed to have been missed. That explained why the gutter was moving so much and gave me confidence that he understood the actual problem instead of just doing a quick patch. We agreed on a flat rate, and what impressed me the most was that he went above and beyond the original repair. He added extra bracing, secured everything, did a complete inspection of the rest of my rain gutters, cleaned everything up, and made sure the repaired section was solid before he left. The quality of work was excellent, and he treated my home with care while he was working. After all the extra effort, he still only charged the flat rate that we agreed on. No surprise add-ons, no nonsense. He also does solar panel cleaning and pressure washing, so he is going to be my one-stop shop from now on. I already told him I'll be calling him every January for solar panel cleaning, pressure washing, and anything else I need done around the house. Reliable, thorough, fair, responsive, and easy to work with. Highly recommended.

Very flexible in scheduling and reasonably priced compared to other companies. Carlos is very nice…read moreand professional. He cleaned my gutters on the spot after I agreed with his quote. I will use him again in the future. I recommend others to give him a call. Kaneohe resident

Whitney was prompt in coming to my home and evaluate my request. Original roofer's silicone coating…read morewas too efficient for the recent Kona-low heavy rain and water from roof causing near-flooding. Roofer did not reply to suggesting a solution. Whitney installed new raingutter and replaced old one on lanai with his coworker. All this took 1 week to evaluate, sign agreement, and complete job. I appreciate his timeliness and professionalism. Mahalo!

I recommend Whitney for gutter installation. He installed black aluminum gutters at my house and it…read morewas done really well and at a fair price. He showed up for the quote and job when he said he would, clearly communicated the process with me, and made sure I was comfortable with the way he was planning to do the installation. Professional and reliable thank you Whitney!

There was good communications at all times which I felt as very important. I contacted other…read morecontractors but usually got no response to my emails or phone calls. The workers showed up on time, were friendly and courteous. Finished their job expeditiously and with no fuss. Cleaned up well after themselves, getting rid of nails and screws and debris from the old rain gutters. New rain gutters look great. They billed me in the method I requested. They followed up to make sure all went well. I liked them well enough to recommend them to my neighbor.

My parents had a leak at their residence. I provided them with the numbers of several roofing…read morecompanies I found on Yelp, including AL Roofing. My parents called, and sent pics. The rep they spoke with indicated that they were busy but they would call back the next day. No one called back and my parents moved on. 12/25/2019: maybe if you spend less time writing responses to negative yelp reviews in which you imply that the reviewer is lying, you would have time to actually return calls. Just a thought.

EXCELLENT SERVICE. Looking forward to working with him on other projects I need to do.read more

Don't waste your time with this company. The owner seemed very responsive and talked a good talk…read morebut doesn't follow through on his word. I've wasted my time and money by contacting this business.