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All My Sons Moving & Storage

1.5 (271 reviews)
Open 6:00 am - 9:00 pm
Updated 3 months ago

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10 minutes

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Services - All My Sons Moving & Storage

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How they loaded into the moving truck
Abby R.

Worst moving experience. Everything seemed great until day of the move. I was told that since I booked early and no one was on the schedule yet, I could pick when I wanted them to come. I asked for a morning slot. Day prior they told me I would be the second move of the day, probably around 12pm. Day of the move I didn't hear anything from them and had to contact them multiple times. The crew finally arrived at 4 pm. Both of them smelled like marijuana and used and charged for so much supplies that was not properly used. They half- wrapped furniture, ripped my mattress and threw everything in the truck so unorganized and without any care. They scratched a $500 coffee table because they didn't want to wrap it and scraped my $2500 leather couch on the concrete. Even though they left multiple items at the pickup location, 4.5 hours later they got to the new location (20 minutes away) and unloaded everything into the front living room and left. Didn't put anything where it belonged in the assigned rooms on the boxes, didn't assemble any furniture, didn't even take their moving blankets. They told their boss they'd be done by 9:30 pm and when 9:30 hit they left- had to scoot their mess out of the way of the door but completely abandoned the disaster they created. To top it off, they left a lamp that wasn't ours (was in the truck from a previous move) in the neighbors yard. When I called the company about it they asked if we filed a police report and transferred me to corporate which put me on an automated loop.

I was so so disappointed in this company. I am usually the type of person to just blow off bad service, but this was truly horrendous. My husband was going to be out of town due to military obligations while we moved to our new home. After calling "All My Sons," I was impressed and excited to have their help. When they got to our house, we did a walk through so I could show them what we needed them to move. I had previously been told leave the drawers full and they would wrap our dressers. When we got to my bedroom, and I said they'd move the dresser, one of the movers proceeded to remove my underwear drawers in front of everyone and state he would carry it without drawers in it. The other (more experienced) mover did correct him and say no it will be wrapped. However, still startling and embarrassing to have someone remove my underwear drawer, but I decided to give them the benefit of the doubt and remain quiet. I started going over the contract with one of the movers while the other two started loading boxes into the truck. When she came to the insurance options, she told me that the standard option for damaged items was 60 cents per pound per article (ie if something weighs 10lbs and it gets broken, they pay you $6). She said there was a full value coverage option, but in order to do that we would have to cancel the move that day, have someone come out and value all of our belongings, and then reschedule. I felt blind-sided as no one told me about this when I scheduled. But again remained polite and, against my better judgement, continued with the move. Fast forward about an hour and I was loading up my car with smaller items and I hear a giant crash downstairs. The same mover who decided to open up my underwear drawer had decided to try to lift my very heavy dining room table on his own. They had removed the legs for easier moving, but he chose to not wait for help from a coworker to move the main piece of the table (which I had already told all of them was extremely heavy) which caused the leg supports and table to crash to the floor. Luckily it is sturdy and did not break. Over the next hour, as I am loading other things in and out of my car, I notice one of the more experienced movers attempting to speak with the inexperienced mover -- they appeared to be arguing and the two experienced movers were on and off their phones sitting in the truck. I asked them if there was a problem. I was told yes, that the inexperienced mover was using unsafe practices and that they would be sending him home and replacing him. After he was told to wait for the ride to come pick him up, he continued to ask me for my personal cell phone to make a call. I felt so extremely uncomfortable. In all, we were down to two movers for about an hour and a half before the third one was able to come help. However, most of the time we were at 2 movers, one had to keep touching base with the supervisor that was at the office that day to explain the whole situation. While I appreciate her help to speak with management and recognize these calls were necessary, we ultimately were at one mover for that hour and a half (this piece is important for later). Now total slowed down for about 2.5hrs. So the 3rd mover gets there and things get moving, we get to the new house and the female mover starts going over the invoice. I had been quoted $199/hr with a 16% fuel charge (16% of the final total), plus the cost of mattress bags, shrink wrap, and tape. Given the troubles of the bad mover, I was told they would cut the fuel charge in half. I was very frustrated with this as I felt if they had given me three competent workers, my number of hours of service would've been much shorter than it was. The female mover helped me speak with the supervisor who offered to ultimately gave me $200 off the total price of the move and that "was the best he could do". Despite the fact that we were slowed down for 2.5hrs (at $199/hr, that is $497.50). After my conversation with the supervisor, the female mover came in and told me she had more bad news. When the inexperienced mover (the one who was asked to leave) was moving my sectional out of the house, he was attempting to shove it through the door forcefully (rather than tilting and carefully moving it) and the fabric caught on the door frame and ripped the fabric on the cushion. Unfortunately, my sectional has sewn on back cushions so simply flipping it is not an option. Because standard insurance option, I was given $210 for the damage to the sectional. After the movers had left I found a decent sized gash in the dry wall as well as multiple cigarette butts in my garage and on my property. Overall, I am so disappointed by the processes of the company and their attempts to rectify the situation. Definitely will not be using them again.

They said they cover everything with moving pad - they did NOT As evidenced by this huge scratch on a family antique.

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4 months ago

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8 months ago

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1 year ago

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3 months ago

very unorganized. movers came and left without telling us they could not do the job. they could of come in and said something to us.

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1 year ago

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1 year ago

Rates are just too high. Not even remotely affordable for me. They responded with their estimate very quickly.

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1 year ago

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1 year ago

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9 months ago

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2 years ago

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Ask the Community - All My Sons Moving & Storage

Review Highlights - All My Sons Moving & Storage

We called them two days before we moved from Brooklyn, NY to Dublin, which was right before Christmas, not thinking anybody could accommodate us.

Mentioned in 3 reviews

Read more highlights

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I hired A2B Movers for my apartment move on Monday after someone else bailed. They got me in…read moretoday, Wednesday, and did the job very efficiently in less than 4 hours. Very reasonably priced and they wrapped everything. They even provided a box for the sofa cushions, which I hadn't thought of. Viktor & Andrew were awesome and I won't hesitate to call them for my next move.

I hired A2B Movers after doing a search on Yelp to help me with my move. It was easy to request a…read morequote and they were very quick to respond with an estimate after giving them a few details, like how many rooms I have, what big furniture needs to be moved, how many floors my place is, etc. I was only moving a couple blocks away and from a one room to a two room and a one floor to a two floor. They recommended one truck and two men to help and it was about $110 an hour plus a truck rental fee. I paid in cash so I got a small discount on the hourly rate. Rather reasonable compared to the other quotes I got. They were great at communicating with me leading up to my moving day as well as the day of. My movers, Dmitri and Bohdan, showed up right on time and were very professional, friendly, and efficient. They helped disassemble my furniture (and put it back together) and wrapped up everything as needed. I even had a giant plant that I wasn't sure how to move, but since I was only going a short distance, they wrapped it up and secured it in the truck to take over. At one point I even got a little emotional about saying goodbye to my old place and they were so sweet to me. I wouldn't hesitate to hire them again and can't thank them enough for the help. I feel like most people describe moving as a stressful, but for me it was a breeze.

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Formal Complaint - Poor Service, Property Damage, and Unprofessional Conduct…read more This company and its staff were disorganized, damaging, delayed, dismissive, condescending, unaccountable, careless, and overall highly unprofessional. I strongly advise proceeding with caution. My move took place on March 13th and was poorly executed from start to finish. A job estimated at three hours took well over six hours due to inefficiency and lack of coordination. During the move, my property was mishandled, resulting in a broken mirror and damage to the walls. Communication throughout the process was minimal and disorganized, with no clear updates or accountability. I was also charged an unexpected $500 overtime fee. While this fee was eventually refunded, the circumstances raise serious concerns. I was informed that a full refund would not be considered because, in the company's history, they "do not do that," and that as long as the move was completed, the quality of service was irrelevant. While interactions with Shayne (Branch Manager) were frustrating at times, he did make efforts within his authority and indicated that approval was needed from Ben (Regional Manager) to process a full refund. It was implied this would be approved, and Shayne appeared confident in that direction. However, once escalated, communication became inconsistent. Ben was unavailable, and this was later referenced as a reason for delays. When I spoke with Brian (CMO), the response did not reflect a thorough review. Instead, assumptions were made, the tone was patronizing, and there was no meaningful effort to resolve the concerns. At no point was there accountability, de-escalation, or empathy. This experience raises serious concerns regarding service quality, communication, and leadership accountability. Proceed with extreme caution.

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A Plus Moving

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Our experience with A Plus Moving Company was great! They were very kind super efficient. What is…read morenormally a stressful couple of hours was incredibly easy with A Plus. We had a bit of a unique moving situation, and they were super flexible and never overcharged us. 10/10! Would / will definitely call them again in the future, and recommend them for anyone looking for a Columbus move.

Pros: They moved me back in June of this year. Two guys moved everything from my storage facility…read moreand apartment (small 2 bdr townhouse) to a 3 bdr rancher house with a 2 car garage. I had all of my boxes packed in my apartment, so all that needed to be done was move furniture and the boxes. The young men were very polite and easy going. I had informed them that some of the items from storage would be going to bulk trash that was right there in my apartment. They forgot and put all the apartment items in front of the items from storage. They offered to dispose of the bulk items themselves. So that was good. They also broke an item of my furniture. The movers apologized as well as the owner. The owner tried finding someone to fix the item (it is all wood). I was able to find someone who could fix it and I put her in touch with them. They picked up the piece of furniture, took it to the business who fixed it and they delivered it back to my home, no charge. Cons: They took longer than was necessary. It absolutely should've taken 6 hours to move me --- because all my boxes were packed and they finished the storage facility within 1 hour. However, it took 8 hours and that is my only complaint, because I do believe they intentionally took longer than they needed to. I also referred them to one of my friends who was moving from a home, she commented also on how polite and professional they were, but she also believed it took longer than it should.

All My Sons Moving & Storage - movers - Updated July 2026

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