I got to enjoy a flight from San Diego back to jfk in their Mint seats and was very impressed. This…read moreis my first time ever flying JetBlue and I mainly selected them as United could not guarantee a lay flat seat for my red eye flight back to nyc so while looking for other options JetBlue became the winner. I had zero issues with check-in, security or boarding. Everything was so quick and seamless, the terminal for JetBlue is terminal 1 which doesn't have anything to eat. Unlike terminal 2, which has the lounge. Either way it didn't matter much to me given the time of my flight. When I boarded the plane I was shocked the flight attendant came to show me how to navigate my seat. I have never gotten this from neither Polaris nor Singapore airlines! We were always left to figure out how the seats work on our own! It was refreshing! She was so kind and friendly. I felt really welcomed. I opted not to eat anything and fell straight asleep right after takeoff and lay flat my seat. It was a very comfortable ride. And an extremely smooth landing. Kudos to JetBlue you definitely have won over a new passenger!

Customer service is nonexistent and very blase about helping stranded passengers…read more No offer of any remedies, solutions or anything else.

Their representative in Dushanbe International Airport tried to extort more money from me than the…read moreservice costed and wanted me to pay cash. After I refused he started threatening me and cursing. I reported it to the company and they basically did nothing. Just sent me some bs reply. They never get back to me with investigation follow-up and stopped answering to my emails and online chat. I'll walk than use this airline again!

Everything starts with racist sentence of "look at your people" meaning people from neighboring…read morecountries was said by flight representatives. DO NOT USE UZBEKISTAN AIRWAYS SERVICES My suggestion don't use their service, the staff are rude and racist. I had a flight today on March 9th 2025 and i came to check in AND THE STAFF WERE YELLING AT OTHER CUSTOMERS. and the SAME representative told me that my bag is over weight. to not miss my flight I told them that I am going to pay so they want me to pay $270 for extra bag. once I wanted to pay using my credit they said they won't take credit card as payment option and they only take cash and Zelle. come on we are living in 21st century not everyone are able to pay cash or transfer you a money to your bank. For any type of services there should be an option to pay using credit or debit or even checks. since I had to wait for money to be transferred to my bank account i needed 5-10 mins and the staff were like we are gonna cancel your flight and return your ticket. The representative that were yelling were super mad at previous customer he start to use words that is so appropriate like "fagot" and etc. of course I did Not sit quite and the crazy part that the airline has no supervisor or someone who could help. The guy got upset and kicked me from the flight and returned the money that I paid for the bag. Now I lost $650 that I paid for the ticket and had to stay in the hotel near by so there is another $100. if you don't wanna be in the situation like me stay away from UZBEKISTAN AIRWAYS.

I needed assistance and decided to call this business at +1 888-401-(4151) The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at +1 888-401-(4151) The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

The LEVEL Airlines main customer service number is 1 877-(513)-(8409)ATL or 1-(877) (513) (8409)NY…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. ##. A More Distinguished Rhythm of Travel A memorable journey is shaped by more than the place at which it ends. Business class brought sophistication, convenience, and considered service together to create a travel experience with greater depth and ease. From the earliest airport moments to the final stage of arrival, every part of the journey was arranged to feel purposeful, comfortable, and remarkably well coordinated. ##. Created Around the Individual Journey Every traveler sets out with a different intention. An overseas business commitment, a long-awaited escape, a family reunion, or a significant personal occasion can each call for a different kind of travel experience. Business class accommodated these varied circumstances through adaptable conveniences, attentive assistance, and elevated comfort, helping passengers travel with greater assurance while staying focused on what mattered most. ##. A Refined Haven Above the Clouds The cabin offered an atmosphere where contemporary elegance and practical sophistication worked in harmony. Expansive seating, tasteful finishes, intelligent lighting, modern connectivity, entertainment options, and carefully integrated amenities gave travelers greater freedom over their time in the air. Whether concentrating on work, enjoying a leisurely meal, watching entertainment, or retreating into quiet rest, passengers could create an experience suited to their own rhythm. ##. Service Marked by Graceful Attention Premium hospitality became distinctive through service that felt genuine, discreet, and precisely timed. Thoughtfully prepared cuisine, carefully selected refreshments, refined amenities, and attentive cabin professionals added richness to the flight without disturbing its tranquil atmosphere. Crew members remained responsive to individual needs while respecting personal boundaries, creating interactions that felt polished, considerate, and sincerely welcoming. ##. Effortless Continuity Beyond the Cabin The advantages of business class carried naturally into the airport environment. Priority check-in, expedited procedures, coordinated boarding, dependable baggage assistance, and organized arrival services helped create a smoother passage through each important stage. With fewer avoidable interruptions, travelers could preserve their time, maintain their plans, and move onward with a greater sense of composure. ##. A Journey That Elevates the Destination Business class offered far more than an enhanced seat; it created a complete travel experience built around thoughtful coordination and elevated comfort. Modern amenities, refined surroundings, personalized hospitality, and dependable assistance worked together to give the journey its own distinctive character. By the time passengers arrived, they could step into the next chapter feeling refreshed, focused, and ready to embrace everything the destination had in store.

Worst experience ever. Booked ticket 9 months early. Then, at the gate, put on standby. We were…read moredirected to call customer assistance... no answer. Arrived in Spain, Bags missing. Eventually, they arrived 3 days late. At least the cabin crew was nice. I wish they ran the airline.

The Norse Atlantic Airways main customer service number is1 855 830 5723)td or1 855 830 5723. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. A Journey Where Every Departure Holds New Promise Exceptional travel begins with the feeling that something meaningful is already unfolding before the destination is reached. Business class transformed air travel into a sophisticated experience where refined comfort, intelligent innovation, and personalized hospitality worked together with effortless harmony. Every detail was carefully shaped to create an atmosphere of calm, confidence, and anticipation throughout the journey. #. Designed for Every Ambition and Occasion Every traveler begins with a different destination, purpose, and reason for taking flight. Business class was created to complement every kind of itinerary, whether pursuing international opportunities, discovering inspiring places, celebrating important milestones, attending meaningful events, or reconnecting with family and friends. Every service adapted naturally to individual expectations while providing flexibility, reliability, and premium convenience at every stage. #. A Refined Haven Above the Clouds The cabin offered an elegant sanctuary where contemporary design and advanced technology created a graceful balance between productivity and relaxation. Spacious seating, sophisticated interiors, immersive entertainment, seamless connectivity, ambient lighting, and thoughtfully integrated amenities provided an inviting environment for working, dining, unwinding, or simply enjoying the view beyond the horizon. Every feature contributed to a more peaceful, private, and rewarding experience in the sky. #. Hospitality That Turns Service into Connection Exceptional service becomes memorable when thoughtful attention is delivered with warmth, discretion, and genuine care. Carefully curated culinary experiences, premium refreshments, refined onboard amenities, and attentive cabin professionals came together to create an atmosphere of comfort and professionalism. Every interaction reflected personalized hospitality and a commitment to helping travelers feel welcomed, appreciated, and completely at ease throughout the flight. #. Seamless Progress Through Every Travel Moment Business class extended its elevated standards beyond the aircraft through coordinated services designed to simplify every important transition. Priority airport assistance, efficient check-in, streamlined boarding, dependable baggage handling, and organized arrival support helped travelers move smoothly from one stage to the next. Every process was thoughtfully managed to protect valuable time while providing greater convenience, confidence, and peace of mind throughout the wider journey. #. Where Every Arrival Creates Another Possibility Business class became more than an elevated way to fly--it became a meaningful part of the adventure connecting one experience with the next. By combining sophisticated comfort, innovative technology, personalized hospitality, and dependable service, every flight became a memorable chapter filled with purpose and possibility. Each arrival opened the door to new discoveries, achievements, celebrations, and connections, while every journey offered fresh inspiration for wherever the next horizon might lead.

The Norse Atlantic Airways main customer service number is 1-866 532 (5090)td or 1-844-385-0012…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. A Journey Where Every Departure Holds New Promise Exceptional travel begins with the feeling that something meaningful is already unfolding before the destination is reached. Business class transformed air travel into a sophisticated experience where refined comfort, intelligent innovation, and personalized hospitality worked together with effortless harmony. Every detail was carefully shaped to create an atmosphere of calm, confidence, and anticipation throughout the journey. #. Designed for Every Ambition and Occasion Every traveler begins with a different destination, purpose, and reason for taking flight. Business class was created to complement every kind of itinerary, whether pursuing international opportunities, discovering inspiring places, celebrating important milestones, attending meaningful events, or reconnecting with family and friends. Every service adapted naturally to individual expectations while providing flexibility, reliability, and premium convenience at every stage. #. A Refined Haven Above the Clouds The cabin offered an elegant sanctuary where contemporary design and advanced technology created a graceful balance between productivity and relaxation. Spacious seating, sophisticated interiors, immersive entertainment, seamless connectivity, ambient lighting, and thoughtfully integrated amenities provided an inviting environment for working, dining, unwinding, or simply enjoying the view beyond the horizon. Every feature contributed to a more peaceful, private, and rewarding experience in the sky. #. Hospitality That Turns Service into Connection Exceptional service becomes memorable when thoughtful attention is delivered with warmth, discretion, and genuine care. Carefully curated culinary experiences, premium refreshments, refined onboard amenities, and attentive cabin professionals came together to create an atmosphere of comfort and professionalism. Every interaction reflected personalized hospitality and a commitment to helping travelers feel welcomed, appreciated, and completely at ease throughout the flight. #. Seamless Progress Through Every Travel Moment Business class extended its elevated standards beyond the aircraft through coordinated services designed to simplify every important transition. Priority airport assistance, efficient check-in, streamlined boarding, dependable baggage handling, and organized arrival support helped travelers move smoothly from one stage to the next. Every process was thoughtfully managed to protect valuable time while providing greater convenience, confidence, and peace of mind throughout the wider journey. #. Where Every Arrival Creates Another Possibility Business class became more than an elevated way to fly--it became a meaningful part of the adventure connecting one experience with the next. By combining sophisticated comfort, innovative technology, personalized hospitality, and dependable service, every flight became a memorable chapter filled with purpose and possibility. Each arrival opened the door to new discoveries, achievements, celebrations, and connections, while every journey offered fresh inspiration for wherever the next horizon might lead.

This is my second time flying with Delta out of JFK, and unfortunately the bag drop process seemed…read moredisorganized and chaotic. When I asked employees for assistance, several came across as short and dismissive rather than helpful. During this trip, I had to leave the security line and run back to an agent to verify information on my boarding pass. While the issue was eventually resolved, it caused a significant amount of unnecessary stress. The experience was made worse by a few snide remarks from staff members when I was simply trying to get clarification. Traveling can already be stressful, and friendly, professional customer service goes a long way in helping passengers navigate unexpected issues. I would appreciate a more courteous and supportive approach from employees in the future.

I love Delta airlines I don't know why they only have two stars…read more Always pleasant staff -happy faces and I never wait long Never had a bad experience flying with Delta Thank you

China Southern Airlines uses Terminal 4 at JFK Airport. Some flights labeled as China Southern…read moreAirlines are codeshare flights operated by Delta Airlines, American Airlines, and Xiamen Airlines so Terminal 2 and Terminal 8 are used for those airlines. I flew China Southern Airlines from New York to China. We had a layover in Wuhan. The agent booking the initial flight from NYC didn't give us enough time to clear immigration, reclaim our bags, and check them back in. So we ended up missing our flight. China Southern rebooked our entire party on the next available plane which luckily was 3 hours later. They did this change without additional cost to us. I thought that was amazing because they did not have to do that! The flight attendants were excellent. They responded promptly and efficiently to everyone who pushed the call button. They anticipated passenger needs before they arose. The seats were large enough to make the 14-hour flight as comfortable as possible. Every seat has their own entertainment with a nice selection of movies, TV shows, and games. They kept the passengers stocked with pillows and blankets. They fed us multiple times and the food was relatively decent. The flights left on time and arrived early for the most part. On the way back to the States, I was able to speak with the ticket agent and they checked our bags all the way through which should have been done initially by the agent who booked our tickets so China Southern arranged that for us as well. I have nothing but good things to say about China Southern Airlines and I would fly them again :-)

I flew El Al to Israel on a Birthright trip about a week ago and also yesterday. I had vastly…read moredifferent experiences both times so I'm settling on three stars. The first time, we were on a very old airplane. It was about a 10-hour flight from JFK to Tel Aviv, so it would have been nice to have had some entertainment. There was a TV screen from 1984 on the back of every chair, and it played movies that kept cycling through, AKA you could not control the start or end time of it. Coming home, we were on what I was told was a Dreamliner, and it was very modern and much better. Each seat comes equipped with an iPad type of screen and there was a large selection of movies, TV shows, and even books to choose from. The food was actually very good for the most part, for breakfast yesterday they fed us omelets and I don't eat eggs, so I asked for something else, but they didn't have an alternate (they said they had ran out). Since I can't eat dairy either, and the breakfast consisted of yogurt and other dairy things, I was stuck eating the bread and the small cookie. On the newer plane that we got, the seats reclined far back, which I thought was a good thing at first... Until the rude passenger in front of me put her seat down all the way for the entire 12-hour flight. I initially asked her to move it up a little bit and she did move it all the way up (more than I expected). Later, she reclined all the way back again, and I asked her to move it up a little, to which she flatly replied, No. She must have told the flight attendant that I asked her this, too, because the flight attendant then asked me not to "tell" her that she has to put her seat up. (I didn't TELL, I asked....) Other than that, the trip home was much better than the trip there, due to the modern plane and the snacks and amenities offered.

So far my least favorite airline. Well, except for maybe United. I hate United. My first trip to…read moreIsrael. 11 hours. Started out getting on the plane thirty minutes early, all is well with the world. Sit down. Wait. Wait. Keep waiting. We left 80 minutes late. Guess how many announcements they made. I'll wait (I did already for so long). Yup, that's right, 0. We literally sat there from 11:20pm through 1:10am with not one announcement. So we finally take off, things are fine. About seven hours in, the elderly woman next to me tried to in-recline her seat in business class. Nope. Unsuccessful. So the staff comes and tries to fix it for ten minutes while she's standing next to them. She's 80 for chrissakes. Let the woman sit. So after over 20 minutes of this, they offer her first class, she wants to stay with her family, so they give her my seat and I take the first class seat. Yay. It's so....average. Literally the only difference between first class and business class is more leg room and better waitstaff. It's not special. So super long story long, coach would have been a nightmare, entertainment doesn't exist (there's a TV but it one from the 1980s with programming from the 19th century), there's no Wifi or outlets for an 11 hour plus flight, and the food isn't good. So why two stars? Well the seats are comfortable. I slept better on that plane than I do in my bed. I wouldn't go at all in coach, but business class is fine. And I felt safe which can't be understated. Back again and it's worse than last time. 2.5 hour delay with no announcement why. So for three flights, I've had waits of 1, 1.5 and 2.5 hours, respectively, and numbers of announcements of 0,0 and 0. My friend is in coach and he says that it stinks unbearably. It's also very warm, as the air isn't on despite us being on the plane for twenty minutes. I'm still not going to give it 1 star since I sleep so well in business class on these recliners, but this airline doesn't have much else going for it.

What happened to this airline? Never took before but today's experience was terrible just trying…read moreto purchase tickets. I had to call and could not do this online as we have a child flying with a different parent each way. I was trying to purchase tickets to Vienna today. Called the number online Austrian Airlines listed as 1 (800) 843-0002. Pressed 2 for United States, received message, "for organizational reasons, you will be redirected to Luftansa." I spoke with two representatives for which when they went to try to book the line was connected but remained silent - they didn't respond further without telling me to hold. I then called back and spoke with a lovely man Derriek who was reportedly able to make the reservation and took my credit card information, but didn't give me a confirmation #. I called back and rep Porgy said he could not find my reservation. I requested to speak with a supervisor Gabby who also could not find my reservation and said we could try to rebook so in the process of checking flights and giving her all our information, she kindly went to check how much extra baggage would be, but then returned and noted that since it was an austrian air flight, she could not book for us (?!!!) She said I would need to call Austrian Air. When I told her that I DID call Austrian Air and that the phone redirected me to her organization which I thought was Luftansa. I asked for Austrian Air's number and she gave me516.738.4422. I called that number and received a recording that it was a customer feedback line to which no live person would answer (!!!) I left a message to notify them of the issues. I then resorted to a travel agency. However, when just double checking if the Austrian Air number really did route to Luftansa, I got representative named John, who said they were a "Miles and More" Star Alliance center who would be able to book any of the star alliance airlines including Austrian Air and Luftansa. But THAT call got disconnected. This was so crazy and wasted hours of my day. I'm very disappointed by these airlines and wish they had the decency to at least be upfront about whether they could book or not and do it in a timely/professional fashion.

I am shocked by my own positive review of Austrian Airlines from exactly the same time last year!…read moreThis time, it was all largely awful as follows: 1- Tight, cramped seating that made the 8 1/2 hours really miserable. The aisles are so narrow that the flight attendants who walk aggressively, the carts, and other passerbys constantly knock into people in the aisle seats. 2- Barebones amenities: Poor entertainment choices on flights to and from JFK. Lots of 'B' movies and TV. 3- Poor quality food: Vegetarian dinner was simply pasta and tomato sauce- no vegs, no nothing. Breakfast was a hard sweet roll and the coffee was beyond awful 4- Filthy/dirty bathrooms! On most other airlines, the staff will check periodically to make sure the bathrooms are bearably clean. NOT on Austrian. How utterly disgusting after many hours in the air! 5- Hot and stuffy in the cabin with no ability to manually adjust air flow above our heads and the staff kept it warm- probably in the 80s. Who can sleep in such heat?? 6- Check in at the Vienna airport for Austrian Airlines is incredibly barebones. No personnel to check you in. Instead you must use the confusing machines, with only one assistant to help people use the many kiosks. The only personnel are the 2 people to receive your checked-in luggage. The Austrian Airlines experience was so poor that I now dread using them again if I want to return to Vienna. I probably would even chose using Luthansa with a stop, in order to avoid this really terrible airline!

Flight from JFK to Guiyang via Chongqing and Shenzhen. Zero stars if I could. JFK flight was very…read morecrowded and service as barely existent. Movie monitor paused every 15 seconds. I would not recommend this airline unless you have no other options. My connecting flight from Chongqing to Shenzhen sat on runway for 4 hours. This delay gave me little time to change over to the Guiyang flight. Hainan flight staff offered to have ground staff meet me at the gate in Shenzhen to get me to my Guiyang flight upon arrival. But there was no one to meet me at the gate and was told to go to the baggage claim to get my luggage, re-enter and re-check bags in the departure level. Thus missed the flight and Hainan handed me off to China Southern Airline, another mainland carrier with horrible service who botched my ticket. Overall a very negative experience. Very dishonest customer service too. Good luck if you have any problems because they do not know how to do anything but lie.