I had to call 855-2653-023 to make our reservation because the app wouldn't let me book a room for…read morethe same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I needed assistance and decided to call this business at +9292245000 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I had to call 855-2653-023 to make our reservation because the app wouldn't let me book a room for…read morethe same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 855-5103-558 to make our reservation because the app wouldn't let me book a room for…read morethe same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

Our flight from Japan to New Jersey was great up until we were about to land in New Jersey. We had…read moreto circle around in the air for about an hour because there was a line of planes down below in the way of where we were supposed to land. This caused our 3 hour layover to our connecting flight to become a 30 minute layover. It was absolutely ridiculous...how are we supposed to go through immigration, grab our checked luggage, and recheck it in. All to take a train and then bus back to the front of the airport. To go through airport security all over again. Mind you we had to run to our gate since it was the last gate of course. This was just a crazy experience to go through. There should be more organization for individuals who are trying to get to a connecting flight. Maybe another line that specifically says connecting flight, in order for the process to be sped up. All of that to get to our gate and find out that boarding was delayed.... Once we got to FLL airport, we went to get our checked luggage to find out that my friend's duffle bag was as still in Newark. Mind you her bag was the first to be placed to get checked back in. Luckily they shipped it the next day to her house. But she should've received her bag right after deplaning just like the rest of us. I'm disappointed but relieved that my friend received her duffle bag in one piece.

I cannot say enough about the exceptional customer service I received. After a very difficult year…read morecaring for my son through ongoing medical challenges, my flight credit expired before I was able to use it. When I reached out to explain the circumstances, I was met with genuine compassion, understanding, and professionalism. Wendy took the time to review my situation, listen to my concerns, and offer a solution that truly helped my family during a stressful time. Despite my credit having expired, she treated me with kindness and empathy and worked to provide relief when I needed it most. In a world where customer service often feels transactional, this experience was a reminder that exceptional people still make a difference. I am incredibly grateful for the support, flexibility, and care that was shown to me and my family. Thank you, Wendy, for your compassion and outstanding customer service. Your kindness will not be forgotten.

I had to call 929-224-5000 to make our reservation because the app wouldn't let me book a room for…read morethe same night after midnight. The woman who answered the phone was absolutely wonderful--she was friendly, helpful, and very efficient. Unfortunately, I didn't get her name, but she made the whole process easy, explained how to find the property since it's a little hidden, and even helped get us checked in quickly when we arrived. We stayed in a two-bedroom room, which was perfect for our family. After a long day of traveling, it was really nice to have the extra space so everyone could relax and get some good sleep. The property is a little older and does show some signs of age, and we noticed the second bedroom didn't have a TV remote. Other than those small things, the room was clean, quiet, and comfortable. We were also told about the free breakfast, but we slept so well that we completely missed it! Overall, we had a good stay. There were a couple of minor issues, but the friendly and helpful service really made a difference, and we would be happy to stay here again.

I needed assistance and decided to call this business at +1 855924 (O134) phonenumber The response…read moretime was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

On my way to Paris! The journey has officially begun! Ready…read morefor good food, beautiful sights, unforgettable memories, and a little Paris adventure. Before we even took off, we received outstanding customer service from Sascha at the Delta check-in counter. I hope I'm spelling her name correctly! She was extremely attentive, patient, helpful, and made our check-in experience so much easier. It's always nice to start a trip with someone who genuinely takes the time to make sure you're taken care of. Thank you, Sascha, for starting our Paris trip off on such a positive note! Mixed Bag This Verdict: Paris hasn't even started yet, and the customer service is already giving 5-star energy! Paris, here we come!

When flying to work in our NYC office, I had a few airports to choose from but settled on JFK. I…read moreliked the flight options with American Airlines. When arriving, I began to realize just how large this airport is. Both my arrival and departure were out of Terminal 8, which had plenty of shopping and dining. Lines can be long, but they move! I'd definitely leave 2.5-3 hours if checking a bag like me to feel less rushed. If you have extra time, then it's time to dine (my catchy saying for airport travel lately)! My coworker and I loved Nolita Wine Bar, and I'm thinking this airport will be my airport for when coming out to NYC for work.

I got to enjoy a flight from San Diego back to jfk in their Mint seats and was very impressed. This…read moreis my first time ever flying JetBlue and I mainly selected them as United could not guarantee a lay flat seat for my red eye flight back to nyc so while looking for other options JetBlue became the winner. I had zero issues with check-in, security or boarding. Everything was so quick and seamless, the terminal for JetBlue is terminal 1 which doesn't have anything to eat. Unlike terminal 2, which has the lounge. Either way it didn't matter much to me given the time of my flight. When I boarded the plane I was shocked the flight attendant came to show me how to navigate my seat. I have never gotten this from neither Polaris nor Singapore airlines! We were always left to figure out how the seats work on our own! It was refreshing! She was so kind and friendly. I felt really welcomed. I opted not to eat anything and fell straight asleep right after takeoff and lay flat my seat. It was a very comfortable ride. And an extremely smooth landing. Kudos to JetBlue you definitely have won over a new passenger!

SERIOUS WARNING -- JETBLUE VACATIONS & CHASE…read more Our experience with JetBlue Vacations on June 19, 2026 was extremely disappointing. We paid in full in May for a package including a flight from New York to Los Angeles and an eight-night stay at the Orange County Airport Hotel in Santa Ana, CA. Before arriving, we called the hotel to advise that we would be checking in late, only to be told they had no room available and not to come, despite our prepaid reservation. When we tried to resolve the issue, hotel staff were rude, dismissive, and hung up on us. We immediately contacted JetBlue Vacations, but despite repeated assurances that they would resolve the situation, they took no action. After 1:00 a.m., we were forced to find another hotel ourselves at approximately 2:00 a.m., pay a last-minute rate, and incur duplicate hotel expenses. After weeks of communication, JetBlue still failed to make us whole, leaving us approximately $700 out of pocket, plus significant stress and lost vacation time. We then disputed the charges through JPMorgan Chase and provided documentation proving we had prepaid for both the flight and hotel and that the hotel accommodation was not provided. Chase ultimately told us that Visa declined the dispute. Despite our documentation and repeated requests for assistance, we felt Chase failed to advocate for us or protect us as customers. Our warning: Think twice before booking through JetBlue Vacations, consider avoiding the Orange County Airport Hotel, and carefully research Chase's dispute-resolution process before relying on them for significant travel purchases. We paid for a vacation and did not receive what we purchased. JetBlue Vacations, the hotel, and Chase all had opportunities to do the right thing. In our experience, none of them did.

First time user. No communication with flight gates. Constant rescheduling even though the weather…read moreseemed to be perfect. First it was problems with ac... then (we don't know). No one was announcing the changes. We got notifications after the flight times. An 11:59am flight kept getting pushed back and no one was saying anything. Upon getting into the aircraft, the flight attendants had smug looks on their faces. Could not even greet passengers. The landing was very rough. No apologies. I'm not sure if we will travel with this airline again. The only reason we did was because all the other airlines had connecting flights to where we were going. We just wanted to get there.

I will never fly with American Airlines again…read more What should have been a simple trip turned into one of the most stressful travel experiences I've ever had. After our flight was canceled, there was little to no communication, employees gave conflicting information, and we were left to figure everything out on our own. Customer service was extremely disappointing. Instead of receiving guidance, we were sent from one place to another with no clear answers about rebooking, our checked baggage, or what to do next. The baggage situation only made things worse, and the uncertainty over our suitcase added even more stress. We ended up spending our own money on alternate travel just to get home. While weather can't be controlled, communication, organization, and customer service absolutely can--and American Airlines failed in all three. This experience was frustrating from start to finish, and because of it, we will never fly with American Airlines again.

064/2026/APR FLIGHT…read moreAttendants were courteous ! I love this aircraft 737-max8 with charging ports conveniently available !!! I just wish the other aircrafts have the same !!!

Like everyone else said, guest service was rude. Watch out for Nellie, the bigger one especially…read more Clearly mad at life and doesn't know how to treat people. I was in the late B group and I saw several people in the A group and B group load their bags which were already extended, but all of a sudden, when she sees me, she makes me she tells me I have to zip up the extender on my bag or I can't board with it in a condescending tone saying she told everyone and I should have known better. I proceed to do just that embarrassingly jn front of everyone, then as I finish she says I have to gate check the bag. And she joyously points me to lineup at the counter behind other people. So of course I have been embarrassed and treated poorly, then I go on the plane and of course there's not only empty spaces for bags, but bags with extended capacity easily seen. Point is this power hungry large lady named Nellie decided to ruin my day and embarrass me in front of everyone. I hope she gets fired and I'm not sure if she's racist, but she decided to pick on me.

LGA is one of the easier airports. I enjoy the AA lounge and quick check-in and out. It has plenty…read moreof places to grab a bite. Plenty! I'm a fan of LaGuardia. The commute to the city is expensive but once you're in the city, you can make up for it. Public transport is great.

LaGuardia Airport has improved a lot in recent years, and it actually feels pretty decent now…read more The terminals are much more modern and cleaner than they used to be, with better seating and shopping. Getting through security was quick, even with it being a bit busy.

FATTIES AND WOKE LISTEN UP…read more This is my second time flying Spirit and my first time flying it out of LGA. My first time years ago out of EWR was solid and I'm happy to report that they've only improved. Spirit is known for the nickel and dime bait and switch but reading is fundamental and they've seemingly abandoned their most pernicious policies. READ ON to learn how to get the most value of of this airline: They have a product called Spirit First which includes The Big Front Seat. It's the equivalent of a first class domestic seat on legacy airlines. Comes with unlimited free snacks, beverages, and alcohol. The seats are wide and pre-reclined. BUT WAIT - purchase of this experience also comes with a personal item, a carryon, AND one free checked bag. Gone are the days when Spirit would financially ruin you for having a bag that was 1/2 inch too long. I even have a specially sized Spirit duffel from yesteryear that was compliant with their old "underseat" baggage rules. Let it go - we don't need it anymore. They've normalized lol. Anyway no one sits in the BFS because Spirit flights are so cheap in economy class. The flight I took to Chicago would have been under $100 if I stuck to economy. However as I'm fat and value not getting DVT as I cross over the Great Lakes, I sprung for the full GFE. Listen to me: this same itinerary on domestic first class Delta would have cost me $805. On Spirit it was $337. Be cute if you want but there's nothing cuter than saving $500. In LGA, Spirit leaves out of Art deco Terminal A. When we pulled up I actually thought I was in the wrong place - I always thought Terminal A was for decoration lol. But it's the dedicated Spirit terminal. I got from my car to seated by the gate in 5 minutes. FIVE MINUTES. Bag drop was a breeze, security was done in an instant, and the gates are 100 paces from security. All of the airport staff and airline employees were super nice. On board the great experience continued. Fat and Woke Stuff: Traveling as a fat flier is so nerve wracking. Small seats, mean passengers, inaccessible everything. However the Big Front Seats restore dignity to the process. Be advised if you may need a seatbelt extender, don't book rows 1 and 3 of the BFS as those have inflatable belts. Spirit has a detailed webpage that explains this so PLEASE READ it before selecting your seats. Spirit had a bad rap in years past because of its money grubbing tactics. I think it maintains one because of how it has democratized cheaper travel esp on shorter routes - and people don't like those that they think do not "deserve" to move about the country or world freely. Let me speak plainly: Too dark and too poor. Notice how whenever there's footage of an in-flight fight or disturbance posted online people are like "MUST BE SPIRIT!" Whole time it's a flight somewhere in western Europe smh. My flight crew was mostly Black and Brown and returning to EWR on the way back, many of the passengers were as well. I dunno about you but being with my people makes me feel safe, seen, and cared for. This airline is an incredible value. The planes are new, staff is friendly, and the BFS rival any of the bigger players in domestic first class. The Spirit infrastructure is much improved too. There were tons of employees by the kiosks ready to assist and the app is simple to use. I will not hesitate to use Spirit First again for my trips to Chicago. Economy class, however, can go to hell. Ain't no way that little bit of seat pitch is safe.

Spirit is a great deal. You will find spirit beat most of the flights on Kayak. So if you find a…read morenonstop flight you will get a great deal. Plus if you're going out of LaGuardia Airport New York City, It's Terminal A and And even though it is an old Terminal and it did not yet go through Construction like the other terminals, I prefer it because it's smaller and there are not long lines and walk to TSA is very short. Spirit Airlines doesn't have the best or most friendly staff but they are getting better because I find that quality of the staff are not as professional or experienced. And the technology at the gates are old. For example they didn't bother to announce that a flight was taking off and due to already delays it was difficult to know what they announced if they announced anything bc it wasn't done over the loudspeaker and it wasn't posted on the screens. The LGA airport Spirit used to have the most rude and disrespectful TSA staff. For example they would yell at you for no reason and holler at you to "stand over there, put your hands up" and talk to you like you were a prisoner who just murdered your son. The attitudes and total bullying was widespread across the board for most of the female TSA staff including managers and thought it was ok to abused customers. So I complained 3x to managers in 2023. And one flight attendant - another female was so rude and yelled at me to close the window and I didn't know why I had to do it so I asked her nicely and she just sucked her teeth and shut it really forcefully in front of me. No manners or respect. And the Gates at Terminal A for Spirit are not cool in summer bc it's jam packed and not enough seats and not good food and not enough bathrooms and not many charge stations. But beyond all this the price of the tickets are pretty amazing so I can't complain esp after they upgraded all the seats to vinyl leather and it was comfy and new. No the seats do not recline but the seats are wide enough and if you buy a comfy first class type seat for $20-$75 depending on the flight, it's huge. Just pack very light and make sure your suitcase is as small as a backpack or you will be charged. See pic for a good guide on what you can count as a personal item for free. And make sure you prepay for a carry on item bc it will be much cheaper when you book the flight. At the gate it will be an added $75 or so. Oh and if you get upgraded to a better seat they have a middle seat blocked w a table. See pic. . I booked one way tickets on spirit in 2024 for $21 per person from Chicago to NYC (ORD to LGA). Can't beat that.