When I moved into my new home in 2019 I had stink bugs, spiders, ants... you name it I had it. I…read morewas referred to Brown Exterminator and have not looked back. I have allergies, children with allergies no rabbits, the most sensitive animals on earth and Barry has treated my home twice a year without any side effects for my family and my buns. The treatment he uses does not trigger my allergies. He was very thorough, clean, fast and professional. If you want a safe treatment for pests without worrying about your family or pets this is the company to use.

From the owner: For over 40 years Brown Exterminating has been providing safe, effective and affordable pest…read morecontrol in the Roanoke Valley. We are a locally owned, full service company with a well trained team of technicians. Their experience enables them to meet the challenges when facing residential, commercial or industrial pest control problems.

Cheryl is the best! We've used many services over the years and she is excellent! Very responsive!…read moreWe highly recommend her.

From the owner: Since 1996 Cheryl has been known in the Pest Control Industry as The Bug Lady. Anything from…read moreroaches to rodents Cheryl can handle!

I am not happy with my experience with Star City Pest Control. To start with the positives, the…read morestaff I dealt with were courteous and professional. However, they did not provide any effective assistance. I moved to a house in which some raccoons had nested in the rear awning of the house, which they had access to due to some repairs that were needed. I called Star City Pest Control, and they told me that they could put in a special door that would allow the raccoons to exit but not return. They told me this would cost $200 plus another $99 for a mandatory inspection. I balked at the idea of paying $300, but when the raccoons got bolder and started to come to my window at night I caved and called SCPC back. Star City dispatched staff for an inspection a few days later. The men who came were professional and courteous, but the inspection was short and pointless since I already knew where the raccoons were nesting and how they were getting there. The raccoons were not present when the men came by for the inspection, and it was annoying to think how easily they could have cleared the whole issue up if they could have just blockaded the entryway then and there. They did not take any measurements for the special door or do anything else productive. I did ask them to look at the attic before they left since the woman on the phone kept emphasizing to me that the inspection would necessarily include the attic. It was clear the men had already concluded that the attic was a non-issue since the awning was not connected to the attic, but I felt gypped and wanted to get my money's worth. I was shocked when I subsequently received the estimate. Instead of the $200 I had been quoted over the phone, the estimate was for nearly $700, more than it would cost to just permanently repair the awning. When I told my neighbors about the estimate, they concluded that the company was trying to exploit the fact that I am female and new to the area. One of my neighbors said he had used Star City Pest Control to have three animals removed for only $150 (SCPC denies this, but why would my neighbor lie about that?). Even if their pricing was not discriminatory, the whole business model felt predatory to me, like they are trying to take advantage of people in a state of crisis and drag out the process to make as much money as possible. Consequently, I decided I would handle the matter on my own, and I am happy to say that the raccoons are now gone. I only wish I had not bothered with Star City Pest Control in the first place; now I am out $99 for absolutely nothing.

These people are crooks they will bill you for not even coming out. I moved their bait stations to…read moresee if they'd even notice and they didn't move. I had to tell them they'd only get paid if they got it from me while they're at the house. They showed up once every 3 months and are now billing me for every month. Absolutely ridiculous.

We have been with Dodson 15+ years and have ALWAYS been 100% satisfied with their service. If we…read moresee a bug or bee in between services, the tech are quick to respond and take care of the problem. Casey is our current tech and he has been wonderful. He is efficient, knowledgeable and takes care of any issues we might have. Bravo to Dodson for hiring and training such good service people!!!!

I had a service contract w Dodson for 5 years & then stopped because I was selling my house. When I…read morehad to have termite inspection with the sell of the house, they found termites. I immediately contacted Dodson to be told I only had a "pest control" contract with them which didn't cover termites. The area manager Tim, told me, "no where on my contract was the word termite." OK..... that leads me to believe my entire house was covered under ANY pests since I have no experience in this field of business. So now I'm left to deal with a mess that I thought was covered by them, something I was under them impression that I've paid for for 5 years. NEVER AGAIN!!! Steer clear from a company that is not upfront & honest about what they cover & what they don't!!

We had to have our attic re-insulated and sealed we had critters they came they did the work and…read moredamaged event I have been waiting for one month and in constant contact with people at Orkin and it's still not fixed for my ceiling duct. They charged me a small fortune to have it done and yet they don't live up to what they say with repairing what they break as of right now I would not recommend them

We contacted Orkin because we had a pest issue under our house. We hoped they could address it, but…read morethe inspector claimed the problem was caused by mice. Although I was skeptical, I agreed to the service they recommended. The service involved redoing the attic insulation to fix the supposed mouse problem. When the technicians arrived, I asked if this would resolve the issue. They laughed and said what they were doing wouldn't fix the problem and that it was likely an animal under the house, which I suspected all along. Sure enough, within a few weeks, the problem was back. What they did didn't fix the issue. This means the inspector misled us into purchasing a service we didn't need. When setting up the contract, the inspector used an iPad with a PDF instead of a traditional contract. He quickly went through the details on the screen, making it hard to read, and assured us that the financing offered was interest-free and could be paid back as we were able. However, we later discovered the financing had a high interest rate and fixed payment terms--not what he had promised. In summary, the inspector lied twice: first, about the actual pest issue to sell us unnecessary services, and second, about the financing terms to encourage us to agree. We were left with a costly service that didn't address the original problem.

Corey is amazing! He is professional, courteous and knowledgeable. He takes his time to answer my…read morequestions and address my concerns. I have used several exterminating companies, Bugman is 10 out of 10!

Well I was suppose to have the service for six month because that's what the representative offer…read moreme , then after the six months they call me to schedule me for the next treatment but I didn't know that was after the six months contract nobody call me to notify me that that was a additional month and they went and charge me in my card that didn't authorized to be charged and I call the company the secretary toll me that they make does mistakes sometimes and that her manager was going to call me to help me with the mater so it's been two weeks and nobody call me I think it's very unprofessional what they did so that's why I give them 1 star

I have been stood up for inspections two days in a row. What kind of operation are you running?…read more Very unprofessional! From what I read here, this is their standard practice. How can they stay in business?

We had a huge mouse invasion and all the insulation in our attic had to be removed! I had always…read moreused Orkin for the last 40 years. They came and investigated! Nothing like Terminix! Jay came out and inspected every cabinet and closets and corners! I was shocked. Jay gave us an estimate considerately lower than than Orkin! Terminix was excellent. They came out with trucks and a great crew. Jason,Cody and Chris! They were very professional and took out all the insulation with the mice! They cleaned up left everything in order! I highly recommend Terminix!!!!

I called to deal with an out of control mouse situation. Green Akers is professional and we have…read morehad no mice since. Thank you!

Great service. Fast and friendly service. They were able to work with my schedule. I enjoyed…read moregetting to know them. Highly recommend.

I had a horrible problem with stink bug invading my home by the hundreds everyday late in the…read moresummer. Jason, at Blue Ridge Exterminating was able to greatly reduce their numbers. I only have to vacuum dead ones up sometimes by the window. I am so glad I don't wake up to them crawling on me when I sleep anymore. Thank you Blue Ridge Exterminating!

From the owner: This is Jason’s personal Yelp page. He has been owner of green Akers pest control since 2016. Call…read moreanytime 24 / 7