Last summer, we did end up hiring Albert to fix a leak coming from our bathroom. He seemed very…read morenice on the phone and was very responsive into action. He diagnosed the leak to be coming from the shower pan. As a result, we paid him roughly $11k to completely redo the shower and also remove the shower block windows that appeared to be a secondary leak source discovered after. As we were dealing with the issue remotely, he sent plenty of progress photos and cleaned up after the project well. The problem initially seemed fixed. Unfortunately, the identical leak started again within a year, and we scheduled a date for him to check on the shower but he never made it. We rescheduled for another date but he also failed to show up for that and has ignored our messages to remediate the issue. The problem was either misdiagnosed or incorrectly remediated. Either way, we will have to find another contractor to fix what Albert didn't. Two stars rather than one as he was very pleasant and responsive during the initial project.

Albert was professional and courteous. He addressed the problems quickly and his price was fair.read more

We have used Whitt's Plumbing for years..... the BEST!! We…read morehave a rental in HHI.... one Sunday morning, our guests of 5 ladies called and said they had no hot water! Called Willie from NY in a panic. Upon learning of our plight, Willie said to tell the girls to go to the beach.... he'll take care of it. When the ladies returned back from a day at the beach, they were amazed that they actually had hot water. Willie had completely installed a brand new up-to-date hot water heater. ON A SUNDAY!

We called Whitts Plumbing for our HHI Villa that had 2 leaking Bathroom Faucets. Willy came out the…read moresame day, within an hour actually! Did some adjustments and everything was done quickly and professionally. The price was also very affordable. We would definitely call Whitts Plumbing in the future!

I highly recommend Justin at Lucky Plumbing!!…read more We had a pretty deep clog that happened late at night. Justin was quick to answer my request and gave me some tips until he could come first thing the next morning. The next day he quickly fixed my issue and charged me a reasonable price. Thank you Lucky Plumbing! You are now my go to plumber.

We had to have our water heater replaced last minute and Justin was so quick to come out and give…read moreus a very reasonable estimate on a weekend! The installation went smoothly for such a difficult job of replacing the unit in the attic. We were very thankful for such reliable work and will continue to use him in the future. Definitely recommend!

I absolutely love these guys. I actually am in WA state and I own a home in Hilton head, these are…read moremy go to people. I have used them for a couple years now after a referral and wouldn't use anyone else. The nicest guys and extremely responsive. I have no idea about the review that states something about countertops but that is not the business this company is in. I almost hate writing this review because I don't want anybody else to use them and make my wait times longer! I have referred them and will continue to do so. Thank you so much Kelly and sons.

I cannot say enough about how wonderful Kelly & Sons Plumbing are. The Family owned business in…read moreHilton Head area always comes ASAP when called. They are on my speed dial for my Mom who is 82 and still lives on her own. If she has any plumbing issues, Kelly & Sons are there with a quick response even returning back a second time in a day to install a just purchased kitchen faucet after their recommendation that morning for repairing a leak. Completely trustworthy and professional!

Job took 1 hour and 10 minutes was charged for 2 hours of labor at $175 an hour. Repairman said I…read morehave to pay for his travel time too and from job. WTH. Other than that the schedule was next day and satisfactorily work.

We used Butler's in the past several times, and a human has always answered the phone, we've been…read moreable to schedule service appointments easily within a few days, and they've showed up at the scheduled time and did good work. Unfortunately, not this time. Maybe there's a crisis or labor shortage there right now, because I called at different time of day (during business hours) over the last few days and no one answers - just voice mail. I left multiple voice mails, and filled out the Contact Us form on the website, but no response. I regret it now, but I waited to call any other plumbers for a couple days and just kept trying, because I assumed they'd be responsive like they were before and call us back. Based on past experience, I'd have very highly recommended them, but in Fall 2023, if you need to reach a human quickly to answer questions & schedule an appointment quickly, call somewhere else.

We had quick service in response to a leaking toilet. We recommend you ask for Rick because after…read moretwo days it was leaking again! We were impressed that Dyess responded within hours to the complaint that the toilet was leaking again already...and Rick resolved the problem, explained what happened and recommended we get a water softener as the root of the problem was disintegrating seals due to chlorine--he educated us on RO improving water and health and went above and beyond to ensure we wouldn't have any near term problems and suggested new toilets and an RO when our budget permits. Great service!

I called this company to get a new tub set. Labor only, I had everything and it was clean to the…read morestuds. The guy looked at it for less than 10 seconds and said $3000. I told him there was maybe 3 1/2 or 4 hours of work max and to not even send the estimate. The email said $2986, what a discount!!! I called a place in Beaufort that set the tub AND installed a new Moen Faucet, all for $750. It took them less than 4 hours, like I said. There are a bunch of contractors around here that will quote stupid high prices because a lot of people are paying it. Another guy quoted me $3000 to do 80 feet of tile in the tile surround. I wanted a licensed plumber for the insurance behind them but the tile I did myself. I did the entire job, after paying the plumber for $2732.54. New tub, faucet, tile and shower doors included. BEWARE.

I called an left several messages never received a return callread more

I called to see about a few jobs that needed doing. I was not disappointed, as the people he…read morerecommended were excellent, reasonable and very easy to work with. I would definitely use him again.

Mr Kern came to my house this morning and fixed 5 five faucets within one hour. This man is a real…read moregentleman and a very good plumber. This work was efficient, precise and timely. He didn't leave a mess and he was knowledgeable. His work is quality. Thank you so much. Cassandra Ashcraft

I called at 9:30am on a Friday and Neil was done with the work by 3pm the same day…read more Straightforward and easy to work with.