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    5 years ago

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    Batteries Plus

    Batteries Plus

    3.4
    (30 reviews)
    $

    Okay so Battery Plus was bought out and under new ownership! Went in for a Key Fob battery. Ended…read moreup getting a lifetime warranty! What ticked me off after I had them put a battery in my key fob the sales associate just signed me up for the lifetime warranty program! Didn't ask, didn't present the option ahead of time! I work retail and actually I worked at Battery Plus under different owners! So this method of selling a lifetime warranty is BS! Not sure if I'll be returning to this location again! I don't like sleezy sales selling me something that wasn't offered or explained! Owners you should discuss the sales methods to your associates! The old owners were all about customer service! UPDATE UPDATE UPDATE UPDATE UPDATE UPDATE 8-21-25 Just an update Josh the manager reached out corrected the issue & refunded also informed me that he counseled the employee on the correct way to present services! Good Job!

    Strongly suggest avoiding this business for all repairs…read more I asked for a screen replacement on a Pixel phone. I also asked if they used OEM parts, to which they said yes. They replaced the screen, and brought it to me to validate. The edges of the screen were squishy. (easy sign of improper adhesive application) They took it back to the bench, opened it again, and added adhesive. The manager brought me the phone a second time to validate. The digitizer (touchscreen) no longer worked at all. They returned it to the bench a third time. Opened it, re-seated the primary ribbon cable (it was not seated properly), and put it back together. (Hint: that's 3 times assembling the phone with the same adhesive that's single-use.) They brought me the phone again. The upper edge of the screen no longer seated into the casing properly. I asked to verify the screen was a new OEM screen. The manager found the package for the screen, and it was a refurbished third-party screen, confirming they lied about the parts they use. The manager also confirmed they did not use OEM adhesive to attach the screen, they used strips of 3M tape. I asked for my broken screen back with my repaired phone, and the manager refused to provide it. At this point, I realized they had no trained technicians in the shop, including the manager. I had to disassemble the device myself at home. The adhesive applied by Batteries Plus technicians was a disaster - bunched, uneven, rolled up, and missing completely from the corners. The adhesive must be a perfect seal, or the device will gradually fill with moisture and particles. The technician had also damaged the "new" refurbished screen they installed, bent 2 of the metal edge clips flat, and broken the seal between the digitizer and the display on the top edge (which is why it wouldn't seat in the casing). I had to repair the device from scratch myself, purchasing a new OEM replacement display from Google, as well as OEM adhesive. This is not a shop of trained technicians, it is a shop of amateurs managed by liars. Caveat emptor.

    Compucare Technical Services

    Compucare Technical Services

    3.7
    (7 reviews)

    Its a Sunday morning and I just picked up my laptop from Compucare. It went from being a boat…read moreanchor to what looks and runs like a brand new computer. I couldn't be happier. Being somewhat computer illiterate, I researched computer repair on my phone and Compucare had all positive reviews with the vast majority being 5 star. There is good reason for that. Eric checked out my laptop in front of me, ruled out some obvious problems and from his experience and knowledge of the manufacturers pointed out from induced symptoms that the problem was the hard drive. He kept me in the loop with many and timely phone calls as to the progress made acquiring the new bigger and better hard drive, Eric made the choice as to which hard drive be my decision. He spent much time making sure all of my data transferred and updated my software. Performed maintenance and operational sweeps with diagnostics. his operation is completely transparent and he worked to keep my bill low. I am one happy camper and I highly recommend Compucare for their professionalism, technical ability, speed of service and helping attitude.

    Compucare Technical Services has astounded me with their lack of professionalism. Amidst lies in…read moretheir reply to my Google review (proven via the text and call logs attached) they have accused me of being "angry" because they couldn't get to my PC fast enough. The only reason I was "angry" is because he spoke to me like I was an idiot, claimed he did nothing wrong, claimed 60 degrees celsius was normal, and generally avoided accountability. He has also failed to communicate properly, saying he'd get back to me and never texting back, then becoming passive aggressive when I checked in. Additionally, he searched for my new CPU on Amazon, rather than using Newegg or any other dedicated parts search, and ordered a CPU that would be completely incompatible with my system AND the motherboard he had ordered. If I hadn't caught the incompatibility, I might still be without my PC. Again, I had no issue with the fact that a mistake occurred. In fact I would have been gracious had accountability been taken. It was his communication over the phone on Sunday that led me to take matters into my own hands. No matter who discovered the issue, Compucare Technical Services was blatantly unprofessional and frankly frustrating to deal with on multiple occasions. Additionally, he tried to offer me $100 cash when I said I would be changing my review this morning. And the agreement referenced in his reply states that I must allow them opportunity to rectify the issue before issuing a *credit card chargeback,* which has not happened. CTS has yet again contacted me, despite me specifically asking him not to, and continued to berate me as a result of my review of my bad experience. (see end of text logs) https://drive.google.com/file/d/1aNbTLFg3kSkeb2W12FEA03qPptbv8iTy/view?usp=sharing (call logs) https://drive.google.com/file/d/1ybs2Lz552S6UFZ4s4JwCGFNis-XQs-C5/view?usp=sharing (text logs) https://drive.google.com/file/d/1RQLZ4X4GqUvY3g5_5_R_fwG2epWG_QK-/view?usp=sharing (Agreement)

    ALL PHONE REPAIR - mobilephonerepair - Updated August 2026

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