Many good & helpful employees. My top pick is Patty. She knows her stuff. Every product question…read moreI've had she's had great answers for.

I stopped in to pickup a 20 lb. bag of B & B Oak Lump Charcoal to save a few bucks verses Amazon…read moreand also to avoid receiving a crushed bag of dust from the excessive handling during shipping. This was my first time visiting this store and I must say it's an impressive location - a very clean store, lots of inventory and an extremely friendly staff. This store is located just south of downtown so traffic is a little challenging when entering or exiting the parking lot. I do like shopping at Ace Hardware over the big box stores I guess it's the home town atmosphere and the friendly helpful folks, I'm looking forward to returning...

Curb side pick up was so simple. Pulled up at the pickup area. Checked in on my phone using the…read moreapp. I would say within 2 minutes a staff member started heading towards my car with my item. The staff member placed it in my back seat. Such a great way to shop to save time. The item was on sale and this location only had one left. I save about 200 bucks on the item. Great pricing.

Lowe's is an absolute joke I ordered a tool box that was almost $1000 and a dishwasher that close…read moreto $700 in the same order. The tool box and the dishwasher were damaged. Lowe's offered to do nothing about it other than order a new one which is taken forever to arrive.

Had my floor installed. Job looked good? Manager was obsessed with getting me to pay in full before…read morejob was started, regardless of estimate stating 50%. Just by freak accident I found out they failed to put plastic down over the cement floor before install. They did come back and redo the whole job again. Now I have raised sections of floor. Finally I got the store manager. She said wait a couple of weeks. What I don't like is attitude and sarcasm.

I checked out American Wholesale floors on a recommendation from a friend. Met with Kassandra who's…read morebeen there for years (which says enough on its own!) and she gave my family the exact same experience as what my friend said she had. Great deal. Fast service. Reputable. No nonsense. Plenty of selection. Highly recommend!

Sent a check to their official addressed with a USPS secure box, and they claimed they never…read morereceived it. However, the check was cashed by someone who had access to that locked box for over $3,000. Shady operatives.

When I contracted this company to do my porch in 2016, I was pleased with the workmanship and…read moreprofessionalism...So much that I contracted Justin Gravell to do my gutters and soffit a couple years later. A choice I regret because not only did the replacement of my gutters took an unnecessary amount of time to do, but when the soffit was removed, rodents found their way into the attic space because of the exorbitant amount of time that had passed before anythin was done. I had expressed multiple time my concern that having the attic exposed for too long would bring vermin into my home...only for any action to finally be done weeks AFTER proof of mice/rats crawling in and out of my roof through the exposed areas where he removed my soffit! I gave grace because he was goin through alot at that time, but explained my stress and had to deal with the clean up of the damage personal property the rodents chewed on to make their nests...ontop of having to deal with the mistake of Justin (owner of Phelps) tellin me to put moth balls in the attic. Trying to give this small family company another shot, I contracted to have my windows done around 2021. I requested a quote and did not complain about the price nor, considered "haggling". I trusted the price was fair and reasonable. I was told that when the windows arrived, it would be 3 months for them to be installed...which turned into 6 months...that turned into now 2years. When I asked when they were goin to be done near or after the expiration of each timeline Justin gave me, it was met with hostility and accusations of being ungrateful for not being patient enough for a job that he gave me a discount for (which was never requested) and that if I wanted the job to be done faster, I would have to pay more. During one of the times Justin had a few of his coworkers over to do SOME of the work, one of them (who was/is a drug addict) invited their girlfriend that I knew to be a drug addict and she invited herself into my house without my permission and while I was not present at my house. Because I made the statement that I do not want any of his coworkers inside my house and that he (Justin) was the only one allowed to finish the job because of concerns with having potential drug addicts (which he has hired several and knew of their habits) or past convicts inside my house, I was blocked from contacts. The current office worker, Shannon, tried to interject herself in conversations that she was told she did not need to be a part of due to the nature of these conversations (which, according to Justin, also told her to not be a part of), ended with multiple text messages from her with the use of profanity, including calling me a cunt and bitch and threatening me. After multiple attempts of contact last month to finalize this drawn out project and avoid having to go to another company. It was confirmed I was blocked and ignored and I had to pay additional money for someone else to come out and finish a paid and contracted job that Justin started 2 years ago. It's sad that people who claim to be 7th Day Adventists treat paying customers in such a manner that goes against the religious beliefs that which they loudly profess. Even more upsetting that when you hold these people accountable to their promises and actions, they attack you to protect their self-image. BBB will receive a complaint as well as this message repeated across all possible platforms to warn people of the verbal abuse and hypocrisy of this company and it's workers & owner(s)

We have been dealing with Ron's for years. They are knowledgeable and honest. That's the place to…read morego!!!!

Had a bad plumbing leak in attic. Called Ron's. They advised me they no longer did plumbing repair…read morebut referred me to 4 Towns. In the past Ron's has been our go to for plumbing issues and always had fantastic service at a reasonable cost. On Ron's recommendation I called 4 Towns Plumbing. Again, Ron's never let me down. 4 Towns did a great job and reasonable.