Had 1 tire blow on a Penske rental trailer and another going bad with a separation. Stopped in Vega, TX. Called Penske they gave us their vendor which was All-Rite towing; called All-Rite and got Johnny. He gave us an ETA from Tucumcari. In a few minutes he called back and updated his ETA. He showed up as he said he would - arrived with all tools and knowledge. 2 new trailer tires on wheels for a quick swap. He took pictures of his work and we were on the way. Respectful and hard working. Arrived with a smile. Good guy and understood our frustration. Thanks All-Rite! Thanks Johnny! read more

All-Rite Towing & Repair - Removing separated tire and wheel assembly on Penske trailer in Vega, TX. - Towing Near Me - Tucumcari, New Mexico

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Scott was awesome helping our son out with a blown front tire on his RV tonight. He was able to get the tire and to our son on the interstate just west of town in a little over an hour. Then when the van didn't want to start he helped get that resolved. Highly recommended!! The Staffords read more

We had a flat 10 miles outside of town and All-Rite Towing was assigned by GEICO for my roadside assistance. Calvin made it out to us 15 minutes before the quoted time and was quick, professional, and friendly! read more

My friend had to have his truck towed. The owner of this company came up with all kinds of excuses NOT to return his vehicle!! DO NOT USE THIS COMPANY, OR ANY OF THE COMPANIES AT HIS ADDRESS!! read more

Had a blowout 5 miles outside of the city called for a tow and was told 600 to tow my car not 18 wheeler 5 miles. Please do not give these people your business or money no body in town had anything good to say about them at all read more

Do not let the bright pink building and flashy plaques on the walls fool you, this business is not here to service you or provide you of any assistance when it comes to your vehicle needing towed or repaired. After the receptionist gave us our estimate and a brief explanation of the problems our car had, we had little to no information on what exactly was wrong and after asking to speak to the mechanic, my request was refused. They would not even allow me to access my vehicle until after i paid for the services i did not even ask for. After speaking to the locals in town, they had not a single nice thing to say about the company. The only words were "wow" and "I'm sorry you ended up there, they will go to all costs to nickel and dime you" Hopefully this review prevents another hassled traveler from forking over hundreds of dollars read more

My husband and I were in New Mexico 40 mles from Texas state line on I40(were traveling Rt 66) It was very windy but a huge gust of wind tore our mh awning from a bracket. Good Sam called AllRite Towing and Johny arrived within the hour He was friendly, professional and had the awning removed within 35 minutes. He was our savior. We were on our way to see grandkids and families in Missouri and South Dakota. THANK YOU. read more

I wish there was an option to give them less than a star. We had a simple breakdown 22 miles east of town while towing a boat. We called AAA and the driver was dispatched. It took an hour and a half - when AAA was told less than 60 minutes by the dispatcher. It was midnight, we understood. Truck gets there and says he can't drive the trailer because we were on the other side of the port of entry, when I had consistently told the dispatcher we were staring at the 1 mile to go sign. At that point, they said it was just unsafe to drive it at night and needed to send another truck to pick up the trailer. The sherifs at the port of entry didn't allow it. The dispatcher either didn't pay attention to any part of the 20 minute phone call description I gave or tried to circumvent safety for speed. She said I was "lucky that she wasn't charging me double" even though AAA was covering the cost of the truck tow and we paid $160 cash for a 22 mile tow of the boat trailer and had to wait an extra hour and a half for the "favor" she was doing us. Her excuse was that she was new, but we found out shed been with the company for over a year. Web. Of. Lies. It took 4 and a half hours to get towed 22 miles. The drivers, however, were incredibly professional, but the dispatcher for the company lied consistently and had us sit from midnight to four am. read more

This company came out to rescue us, referred us to a place to fix our car, and even helped work out solutions. They went way above and beyond! read more

Scott with All-Rite Towing & Repair Inc is phenomenal. Long story short, after about 7 hours stranded on the side of I-40 in our RV with both of our back right tires flat, Scott arrived just after midnight and got us back on the road. Our back wheel cover had come off severing the valve stems. He was able to break down the tires and replace the valve stems right there at the side of the road then he put the tires back on the RV. He even stayed to help us with watching traffic as we re connected our tow car and pulled back on the freeway. read more

Pontiac was our hero. Driving cross country, in an overloaded diesel box truck, the tire on the trailer towing our car shredded somewhere in New Mexico. After calling roadside assistance from a truck stop, Pontiac arrived and had it replaced in a matter of minutes. Then, seeing how out of our element we were, he checked our lights, indicators, and fluids as well. We were low on oil and coolant, and he wouldn't let us head down the road until we let him help us. We followed him down to his shop, where he got us all fixed up, and refused any money from us at all. About two minutes after we left, the Check Engine light came on in the truck. In a panic, we called his dispatcher back, and she had us turn right around. Pontiac hadn't left yet, so when we got there, he hooked it up to a computer and read us the diagnostic for free. "Heavy ICP Load" means we had an overloaded truck. Considering we were moving everything we owned, that was probably true. He reassured us, saying the computers inside diesel trucks are finicky, and we might see that light the rest of our trip. He gave us things to watch out for; indicators that we were legitimately having a problem. Then he gave us directions to the Penske truck service in Albuquerque if we needed it. He showed off his gorgeous hotrod Camero for a minute to us, and even let my husband get a picture of it. He gave us his cell number, and insisted that we text him and let him know we had arrived at a hotel safely that night. This guy is the genuine article. A good human being, and a hell of a talent with cars and trucks. I hope his 2017 is his best year yet. If you need a tow or help, Pontiac is your man. Merry Christmas! read more

Back in September of 2010, my wife and I were in the midst of a long, cross-country move from Mississippi to Oregon (by way of California, to visit her parents). The moving truck we rented was a less-than-stellar piece of work, having suffered through two blowouts already. As we crossed into New Mexico, all the power in the truck simply vanished. Luckily, the roadside assistance from our rental company was fairly solid -- even if the truck itself wasn't -- and they were able to dispatch a crew from All-Rite Towing to fix us up. We learned from All-Rite that the heretofore-unnamed rental company had a practice of renting out trucks with the barest minimum of requirements met for safety. Meaning, the blowouts were more than likely not our fault as the tires had very little tread left, and the battery level was probably deemed adequate for driving a short distance, not for the long haul we needed. They armed me with this knowledge, along with their expert opinion of what needed to be done to the truck to ensure we'd even make it to Oregon, and suggested I call the company to let them know what their diagnosis was, so that they would authorize all these repairs. Sure enough, the company allowed them to put all new tires on there, and replace the battery and the main culprit, the alternator. After an unscheduled night in Tucumcari, we made it the rest of the way without incident, and it's all thanks to the experts at All-Rite Towing. Highest recommendation! They almost made our time spent stranded in the New Mexico desert worth it. read more

I have a blown hose clamp. We called ahead and were told and I quote.. "oh yea we can fix it, no problem" We show up and Elmer Fudd came out had some other guy look at it and then said "my boss said that will take 3 to 4 hours to tackle an he don't wanna get into it right now" As they were discussing this HUGE mechanical issue of mine, I figured out a hose clamp had fallen off and that was what was making me lose compression. SO when he said that to me...I replied "FOR A F-ING HOSE CLAMP?" I know I am a classy chick aren't I? I literally laughed in his face. I drove two miles at 7 mph to the flying J bought a 10 $ clamp and screwed it on myself. Clearly they either didn't know what the issue was OR they were trying to rip me off because they thought I am a helpless woman. Just drive past this place, its a waste of time read more

After an unfortunate tire blow out traveling from the east coast to California, Paul came to our rescue via my road side service. He put a donut on and we followed him to the shop to get new tires, he installed two new tires and even arranged our massive luggage in the trunk to put our donut back in place. He also gave us some history about tucumari and the people which was awesome. He was very friendly courteous and trustworthy with all of our personal belongings as he replaced our tires. Awesome company and very happy we had someone so helpful to get us back on the road again within 2 hours! :) read more

I had a blow out in my rental trailer while moving cross country over the weekend. I fully expected a several hour wait based on where I was. The younger guy (can't remember his name) stopped by on the side of the road in his personal vehicle and told me his company would get the call, he didn't have any tools with him but he was going to the shop to get tools and he would be back ASAP. He and an older guy came back in less than an hour with a company truck, got my tire changed and me back on the road. The whole ordeal, from calling roadside assistance to back on the road, totaled just over an hour. Thanks guys! read more

Nearing the completion of our cross country road trip from PA to AZ to visit the Grand Canyon, the belt in our Jeep shredded. Johnny from All Right Towing picked us up out of the middle of the desert in New Mexico, towed our Jeep and pop up camper we were towing and had our vehicle fixed before noon the next day. He also knew the number for the local Pizza Hut by heart, also a great establishment that you should visit. Thanks so much Johnny for the tow and JC for the repairs! All Right towing kicks ass, don't listen to any negative reviews here. read more

I would never go there very bad service this lady that owner Linda lied to us our car broke down with 4 children we were stranded in tucmcari going to Oklahoma and she didn't let us get our children cloths food and medicine from car after she said she would once we went to our motel room and paid her for towing car we were the whole weekend with out cloths or anything of our stuff and kids and then left my windows too car down our things got wet from rain very very bad business never call this place or your be burn like us charging us the weekend when I had everything to get my car and things out try to cheat us out of our stuff plz don't go here people read more

This company was awesome in the way they took car of myself and my wife. We broke down about 150 miles east of Albuquerque and when calling other tow companies that could not help us till the next morning, this company responded within 45 minutes. They drove us all the way into Albuquerque to the repair facility and then to our hotel. Angelo our driver was so polite and understanding that it helped to make a bad situation into one more tolerable. The only negative was the $$$. But that can be expected read more

All-Rite were fantastic. Our car broke down at a gas station off the Hwy in Tucumcari. All-Rite were able to tow our car to their shop, diagnose the issue, order the part, and repair our car by 10am the next day. Cody was our service tech and he was very friendly and helpful. Everyone at the shop were very friendly and helped get our family back on the road as fast as possible! read more

All Rite Towing failed miserably in their Customer Service followup. Thursday, March 24, 2016 at 10:47 PM CDT, I phoned them and their automated dialer routed me to their voicemail to leave them a message that would be promptly returned. Road and weather conditions were clear. At 11:43 PM CDT, after not hearing from All Rite, I phoned and left a 2nd VM. At 12:51 PM CDT, I phoned to express my frustration with their lack of customer service or professionalism. All Rite's website lists their hours of operation as 5PM to 3AM. I probably ended up paying more for another towing company, but after better than two hours of waiting with no reply, temperatures hovering at 30 degrees and the vehicle disabled on the right shoulder of a very busy state highway, my spouse and I needed shelter. All Rite is in our opinion anything but Professional. Our driver from the other towing company, Budget Towing was very professional and courteous, two qualities totally lacking at All Rite Towing. I rate All Rite at NEGATIVE 5 stars. Craig & Robin, Minneapolis, MN read more

Tow truck driver Johnny was phenomenal, he made a stressed situation very easy flowing and was incredibly helpful. Not only was he very informative but very kind. Thank you so much Johnny from the castanons read more

**DO NOT CALL, DO NOT LET THESE PEOPLE RIP YOU OFF *** **COMPLETE THIEVES*** July 2, 2016 My family was in the final stages of a cross country move when the water pump went out in our vehicle, also causing the serpentine belt to shred and the idler pulley to weaken. Having called the state police they sent out All-Rite Towing. The driver was courteous and professional. That's where the professionalism stopped. After waiting multiple hours just for an estimate of repair, we were presented with a bill for $768! Way to high for what was wrong. I was charged 5 hours labor for a job that only takes 2.5 tops. In addition to that bill we were billed $315 for a 15 mile tow! After getting my car back i have to stop at a different shop to replace a tire that was about to blow and was talking to them about my experience. It was at that time I was informed that All-Rite makes a habit of price gouging people that break down. They completely take advantage of peoples misfortune and lack of options. I for one will be filing a grievance with the better business bureau. read more

Linda the owner was not helpful. We were trying for 5 days to get information on our truck and trailer. She said she would only release the information to our insurance company. We did not give them permission to work on our equipment. To pick up the damage trailer we had to pay $8,400. Wow - Happy New Year Linda! Couldn't even pay with credit card or wire transfer. read more

Our belt blew off while driving from PA to the Grand Canyon and we ended up broken down in New Mexico. Our driver, Johnny, was the nicest and most accommodating dude ever. Gave us a lot of good info, kept up pleasant conversation, recommended us a good hotel, and knew the local Pizza Hut number by heart. Can't ask for more! read more

I do not know why anyone is giving this company good reviews. I am a google guide and review businesses on a regular basis. I broke down and had aaa which called this company. AAS gave me a quote on the price for the tow which was very different from the added charges from this company. Claiming GPS doesn't work so they don't care how far AAA said it was they are charging me more. This is after I was towed of course giving me no option but to pay more. Also there was a 3% up charge I had to argue with the owner about for convenience..... isn't that what tow companies are for to tow you? How is that an extra convenience? Come to find out it was a credit charge and I was paying cash but they were going to keep it anyways. So I paid for extra miles was not given a quote before towing, and was charged extra just because. If this is what makes a good company than America is screwed. Even locals thay worked at the hotel we stayed at claimed they " rape travelers knowing they have no choice". I'm inclined to turn them in to the Better business Bureau. Now the driver and help were fine they did nothing wrong and don't make the prices. But the female I spoke to over the phone (manager/owner) was rude and heartless as my family was already stranded in the middle of no where and wanted to gouge us for anything they could. read more

Good customer service is very hard to come around these days. I got to hand it to this crew!! I found myself stranded on the side of I-40. You can just imagine how I was feeling. 8 months pregnant with my 5 year old son sitting on the side of the road. I contacted All-Rite towing and the dispatcher was very comforting she was also very helpful as I did not even know where I was!!! The driver arrived within 15 min!!! He was very professional and very kind. Come to find out we need a new tire!! No problem for these guys!! He took us to the shop were we got to meet the wonderful crew! Linda immediately offered us water and made us feel like we were family!!! Anyone can run a buissines but very little can run a Successful business like All-Rite! Thank you!!! read more

During my trip back home i found myself broke down nearing the texas line so i called aaa and they sent allrite towing.johnny the tow truck driver was amazing and professional in every way he seemed to be so happy and easy going assuring my me and my brother that we would be jist fine he took us to amarillo safely and fast read more

Johnny came out with his truck promptly for my breakdown and worked quickly to get me to where I needed to go. This included trying to locate a tire that would fit my smart car in the direction in which I was traveling to catch a train. He was calm, professional, upbeat, and above all, flexible! read more

My son and I were stranded on I-40 with a flat tire last Friday night. We called triple a and a young came from All Rite towing. He was wonderful! He fixed our tire. He checked our battery. He followed us on the road to ensure that we were okay and sold us a tire the next day for a good price! I have never had better service! He was an angel. read more

Car broke down on I-40 and All-rite Towing towed and fixed the car and got us back on our way. Everyone was polite and responsive and helpful. read more

We were technically ripped off by AA-Rite Towing & Repair. When our truck broke down and kept shutting off every 30 seconds due to "Regen" problem, I called All-Rite repair in San Jon ,NM that's near Amarillo, TX looking for a company that has "VOLVO" software on their technician's computer to get the codes that will identify the issue , that's causing our truck to stall. I specifically asked their Lady on the phone(Dispatcher) if they have a special computer to fix this problem with "VOLVO" Software for our Volvo engine....(I knew that because I call 2 or 3 repair shops before that and they said that they have software for every engine, but VOLVO. SHE said "YES" and she also said that their technician will be able to fix this problem when he gets to location with his computer with "Volvo" software. Their technician came out, worked on god knows what for 2 hours. He unhooked our batteries blew out unnecessary filters and hooked his computer to get readings other things. After 2 hours he told us that he can NOT fix the problem and that we owe him $400 for his work. I called the office to find out what exactly was done to fix our truck that's worth $400?? They could not fax us a receipt and told me that one will be given to the driver..OK no problem. After further talks with the manager I found out that they don't even have a "VOLVO" software on their computer. Basically they came out worked on god knows what and left our truck in the same way they found it -$400. I asked their manager "Why did your dispatcher Lady tell me that your technician has "VOLVO" software when he does not have it?" and that if she would have said that from the beginning we would not even ask them to come out. Their manager told me that their Lady dispatcher must have misunderstood me. I sad"WHAT?? are you serious?? Why do we have pay for something that had no chance of being fixed? Their manager called me a "F_ _ _ _ _G ASS HOLE" and hung up the phone. So.. here is my 5 cents to anyone that cares to read this preview or to anyone that might wanna use All-Rite Towing and Repair. This is the first and last time WE will use this incompetent business. Call at your own risk.. Ask as many questions as possible and make sure that Lady dispatcher does not "accidently misunderstand you and ask you for the payment while threatening you to call the police if we don't pay...like she did to us" Or you can just find another Towing/Service that's COMPETENT. GOOD LUCK!! read more

Hold on to your shorts if you are unfortunate enough to have tire issues anywhere near Tucumcari, particularly after hours. This company, along with their associated Pinky's Towing & Road Service, are the AAA approved businesses here. A letter to AAA will be next. Basically, thanks to the outstanding job (NOT) that New Mexico does with cleaning debris from their roads and rest areas, we ran over some metallic piece that acted like a knife on our 2 passenger side tires. Thankfully, we were already pulling into the hotel by the time they went completely flat. I called AAA and they said they would dispatch someone right away. That ended up being about 2 hours later. After speaking with All-Rite, we determined it would be best to take it to their yard and get it worked on first thing the next morning. At this point, I was figuring 2 new tires, and with 17" wheels on a CRV, figured they'd run around $120 each. Boy, was I wrong!! Since they already had our car, it wasn't like we could "shop" around, so they really have the corner on the market here. The next morning, once they picked me up and took me to the shop, I saw the estimate. $167.14 for each tire (OK, again, not surprised I was going to be gouged, considering the situation). Then, the one that floored me.....$142.50 for "change wheel over on tire machine" WHAT??!!! Basically, $142.50 labor for about 15 minutes work. Seriously?? In addition, I got the lovely "Shop supplies" fee of $14.30, "tire disposal fee" of $24.00 ($12 per tire disposal? California is more anal about the environment, obviously, than NM, and they don't charge half that amount). So, the car is done and I'm ready to pick it up. The receptionist asks how I'll be paying, and of course, I say with credit card. She says, "Oh, that's another 3% convenience fee". WHAT??!! So, because I don't just happen to have $600 in my pocket, I have to pay another 3%?? Grand total, out the door, $563.46. What was a great family trip to Iowa, Kansas, and back to California became a much more expensive one that planned. My dad used to call this highway robbery, and it is! They know you have no other options, so they can charge whatever they like. As Jayme L said, don't let the flashy plaques on the walls fool you. It's obvious this family-run business is completely in it for the money, not the customer service!! read more