Completely inadequate job, did not use a moisture meter, thermal camera or borescope or consider…read morehidden mold when leaks were happening for decades and did not identify source of moisture. Owner was rude and disrespectful, came two hours late to the appointment, wanted to stand on a chair instead of bringing a ladder. Caused me a lot of loss by not doing a proper job. Would never recommend.

From the owner: We will take care of your property as if it's our own home. Family operated and owned since 2014. read more

Had a flood in my basement at the same time as everyone else in my town. Nobody else even bothered…read morereturning my call to help with remediation. These guys were super responsive, came out very quickly, got it all cleaned up and charged a fair price. Service was great. Hope I never need them again, but if I do I will call them with confidence.

Had a fire and the insurance company sent them for a full house cleaning. They cleaned every square…read moreinch. Everyone was pleasant and worked hard. Every penny around the house was accounted for and returned. They even found a defect in some furniture I had delivered the week before and pointed it out so I could have the store replace it. I can't say enough good things about them. They got as much of the smoke stink out as humanly possible too.

I had a clogged toilet and called Sammy Sewer & Drain. They responded very quickly and fixed the…read moreissue without any problems. The service was professional, fast, and the price was fair. You can tell they really know what they're doing. I highly recommend them for any drain cleaning service in Westchester.

The Best Sewer and Drain Cleaning in New Rochelle - Best Service Sammy's Sewer and Drian!…read moreIf you have a sewer or drain emergency in Westchester County, Sammy Sewer & Drain is who you need to call! They offer excellent, fast, and professional plumbing services. We had a stubborn, slow-draining bathtub, and they quickly diagnosed that the clog was deep within the system. They snaked the drain over 50 feet to clear it. Not only did they fix it, but they also had to disassemble the vanity to get to it, and they put everything back together, leaving the area cleaner than when they started! 5-star professional plumbers! Highly recommend Sammy Sewer and Drain in New Rochelle.

Don't even begin with them because once you start the will take all the insurance money and your…read moremoney and take forever. They will threaten to stop working until working until they get more of your money. Just when you the house fire could be the worst thing that could happen to you Tom from Hometown shows up with empty promises. Just walk away!

From the owner: Help You Can Trust Every Step of the Wayread more

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

The NYTDR team was amazing. They were very supportive after a flood in my building destroyed my…read morebathroom. They took me through every step of the process, and were always available to answer my questions. Quana George, who was the project manager was extremely helpful in answering all my questions the same day by text or email, and made the entire process much easier. Perry, Michael, Noy, and the entire team were a pleasure to work with. My new bathroom is beautiful and the quality of their work is fantastic. Thanks NYTDR.

I highly recommend Prime Mold removal and think they are excellent at what they do. We have had…read moreseveral major water damage incidents including a pipe leak from our next door neighbors and an extension roof leak which in both cases affected multiple levels and caused significant damage to our three story brownstone. The Prime Mold team is highly professional and deconstructed, completed mold remediation and restored ceilings and walls including drywall, plaster and painting that had been stripped down to the brick. They take unusual pride and put great effort into their work. Thanks to you all -- you're the best! Brad and Valerie Zilbersher

We hired Prime Mold Removal after a burst frozen pipe caused significant water damage throughout…read moreour home (attic, primary bedroom suite, living room, and basement). Mike responded immediately and was on-site the next day to assess the situation. His professionalism, transparency, and clear communication made it easy to move forward with confidence. Mike, Simon, and their team were outstanding from start to finish. They completed the water mitigation and mold remediation in just three days--impressive given the scope of the damage. The crew was highly skilled, respectful of our home, and extremely detail-oriented. They protected our belongings, kept the work areas contained, and thoroughly cleaned up at the end of each day. Communication was excellent throughout. Mike also provided prompt, detailed documentation for insurance, which made the claims process much smoother. While insurance approvals took time (outside their control), once cleared, the rebuild was completed in only three weeks--far faster than expected. Even minor finishing details were handled quickly and without issue. Prime Mold Removal exceeded our expectations across the board. If you're dealing with water damage, mold, or need reconstruction, I highly recommend them without hesitation.

When we had a flood in our basement due to a water heater crack, we called this company for water…read morerestoration. Nick V our Project Manager did an amazing job coordinating all entities involved including our insurance company. He was always available to us for any questions we had. The workers moved all the stored items and debris and returned the areas to their clean normal state. This is an outstanding company and our Project Manager, Nick V. that I would highly recommend.

United Water Restoration sent job manager Nick to assess our damage…read more *Quick response time *HONEST evaluation *Offered several solutions to fit our budget *No upselling *Thanks so much, Nick! *****Highly Recommend