Extra Space Storage on Savannah Highway in West Ashley is a great place to go for help with all…read morethings quality storage needs and more. I really like the facility and everything that they have available here. The staff here is very friendly and makes setting everything up very easy.

Since we moved in we told the staff the camera in the back was not working.We were told it was…read morefixed. Now we and the camper next to ours got our catalytic converters stolen. The cameras were NOT FIXED. Now when we THINK we are covered, We are getting, "TOOOO BAD, SOOOO SAD" I'm out $3800 when I was TOLD DON'T WORRY WE HAVE CAMERAS AND THEY HAVE BEEN SERVICED " Half the time the gates were open 24/7 but we were told they were to be fixed. Then after the theft we find out the guy fixing things is a handy man ... NOT A CERTIFIED TECH. It was clean but DEFINITELY NOT SECURE. There is NO SECURITY and not being covered when I told I was.

Wow very nice cordial staff. Treated us as human being with respect. A real person to talk to face…read moreto face. Not through monitor. Was able to see sizing of the units. Place was clean in office and units itself. Price was reasonable for being climate control and security was tight. Thank you for helping us out and being patient with our church move!

I've only been renting for a short while, but everything has been great so far. Jamie is an…read moreabsolute gem and so incredibly kind. I appreciate her so much! Very pleased with my experience at Morningstar so far :)

No security at this place. Someone spinning their tires through large gravel lot through large…read morerocks all over my friends car stored in the back. CubeSmart is not what they say they are. All sales pitch.

CubeSmart Self Storage on Savannah Highway in West Ashley is a great option for storage that is…read moreconvenient and easy to access when you it. The storage process is easy to set up and get started. The staff here is very helpful and available for assistance when you need it.

My experience with the staff was amusing. Cindy made the process of getting a unit incredibly easy!…read moreCindy and Angela are great to work with!

This is the ONLY way to go if you are looking for a storage unit in the ladson/summerville S.C…read more area! They really care about you and are always helpful and understanding!

My first review was after six months of being a customer and now we're a little over two years. I…read morestill thing the facility is clean and easy to use... all the positives I mentioned in my last review. The problem now is that they continuously raise the rates. Unfortunately you are not locked in so they can simply raise the rate every six months or so. I'm now paying more than double for my 10x10 unit and I get no extra benefit for that. If it was at the rate of inflation or something I could understand, but no, they sometimes go up by significant amounts. They are not the only company doing this, but after researching online, this is definitely part of Public Storages standard procedure.

very clean place and close to where I am. black light skinned lady was awesome, gave me the…read moreinformation I needed and was quick and she didn't even know I was in a hurry.

I have used this storage place for several years and I am happy with my experience! I have two…read moreunits and have never had any issues here using auto-draft. Its secure, clean and Holly is kind and very helpful!

Robin is absolutely the best we ever dealt with when renting anything! she was very clear…read moreexplaining the deals they had for every size and she took the time to take us on the golf cart around and show us what was available. Place has cameras all around and it is fenced so I think security wont be an issue here. When unloading we had one piece that was heavy and she was willing to help but I insisted it was too much for her so she called someone that came and gave us a hand, strong guy and he left and didn't want to take any money. Good people are still around in this world and Robin and friend are some of them. I have it on autopay so second month is free. We will be tenants for a while.

My experience with this location was with a unit for around three years and it was not a pleasant…read moreone. I found that the rent increases about every six months, and your kinda trapped until you vacate or move to another storage facility. The units have a rat population, ( I spoke with another renter there on site with same complaint) I have photos if needed of the dead one in my unit on move out day after I spread rat poison out in it. It would seem they do not do any type of extermination other than traps outside buildings. There is vegetation growing up to the backs of the buildings and over them. The units are not sealed off from your neighbors, as the interior walls do not reach the ceiling (a gap of maybe 2 feet) so that makes it easy for rodents to travel the entire length of building. This was my experience, possibly its improved, doubtful! They allow a cleaning service to at least then, rent a parking space on site and on Sundays (the owner) would pull all cleaning equipment and and spray it down spraying water everywhere so forget about bringing any of your items out or in during his cleaning sessions. I am adding this because of the (owners) response below to contact to resolve any issues. Thats funny and a little late !

The best customer service, clean and safe. Thank you Dottie and company! My second time renting.read more

I'm writing this review knowing this is a fairly new business to the area. I went on the last…read moreweekend of July 2023. My mission was to clear out a storage unit & pick up a Uhaul at this location. I went in from NY so i decided to fly in & Uber to the facility. Two negative things happened; my Uhaul reservation wasn't ready and I had the wrong combination code. At this time it was around 1pm and they closed at 5pm so i was running short on time. It was a very busy day for the staff from what i could see so it was hard for them to help me right away. Ultimately we all figured things out as a team and they were able to get me into another Uhaul rental for the same price. A bigger one! They then helped me cut the lock to the unit and had all the equipment available for me to load everything into the truck w no major issues. The manager even took me around the facility on his brand new golf cart which i thought was pretty cool! After i finished up i went to say bye to the team for all their help dealing w. the scenario I was in. They gave me a few water bottles for my long drive to FL and ultimately were happy to see me succeed. I would recommend this facility mainly for the great service & patience they provided me with.

The worst of the worst. Rented van and unit, came to unload unit and couldn't get into gate. Had to…read morecome back driving more to do so. Put 20 bucks of gas in and they still charged me a extra 10 bucks. Gas gauge corrected at check out but not on check in. The biggest shit show. Don't rent or go and get hosed here. Go anywhere but here Have phots but challenged, lol Oh 133 dollars plus 20 in gas for the day .