I have been trying for MONTHS to have my stored items delivered but cannot reach by phone. I have scheduled drop offs only for them to be mysteriously cancelled. They increased their prices as well. Do not use this company, appears to be a scam at the worst or bad business at the least read more

Horrible customer service. They never answer the phones, and they never return any voicemails or respond to emails or texts. Don't know how they stay in business. I have items stored there and cannot get anyone to call me back to speak to them about my account. Been trying for months. Will have to find another place and get my items out of there as soon as I can. read more

Do not use STASH! The only thing worse than horrible customer service is not having any customer service at all. We have moved over 20 times and STASH is by far the worst, most disorganized, careless, unethical moving company out there. We had all our things in storage with STASH for almost a year. We paid them a monthly fee for this. When we made arrangements to have our things delivered, they rented a U-Haul, outsourced delivery, and were late. They didn't put anything back together, furniture was scratched, damaged and dirty. Plastic boxes we used to pack in were damaged and dishes broken. They had not made an inventory, so they didn't know they had not delivered everything. They would not respond to our calls until we blocked the final delivery payment. Weeks later, after one more delivery, things are still missing. It's as if STASH doesn't really want to be in business. read more

This is our second experience with STASH. My only complaint, and the reason I'm giving them four stars, is because I left several emails and voice messages before pick up in May that were never returned. But I must say, the three men they sent on August 1 (we were the first appointment of the day), were fantastic. Our daughter's new apartment is on the third floor and she had quite a bit of stuff and they got it done in less than 40 minutes. Super helpful, incredibly friendly, just an all-around great experience on a super hot day. We were very lucky to get that first slot. That being said, they're not cheap. We were paying for six large plastic bins that they provide, a bedframe from target, a mattress, a small desk and chair, side table and lamp. All of that was $315 a month. But everything was in great shape, nothing broken, exactly as it was when she had them pick it up in May. It absolutely saved me the headache of having to come down in May from Chicago to help her find storage. She ordered the bins herself, packed them herself, and they came and got everything. Thanks STASH. AND Do not forget to tip your movers people!!!!! read more

My daughter moved out of College of Charleston in May. I left a few things behind. I spoke with Henry and Kaylee and they were fabulous!!! My girl just moved back during all this craziness. Stash, even during the tropical storm, got everything to her. As a mom, I cannot thank them enough. read more

From start to finish, STASH made what could have been a stressful situation and made is anxiety-free! Per the recommendation of College of Charleston, who partnered with STASH to help move out students during the COVID-19 lock-down, I contacted STASH to see if they could help. Quick to respond, easy to set up, communicative throughout the process and highly professional - STASH helped by packing up and storing my daughter's belongings for the summer. Haley and her crew were beyond comforting under pretty challenging circumstances!! read more

For clarity, this is not a review of service experienced, but a review of the Stash Storage team. I've had multiple interactions with the leadership Stash team and have been nothing less than impressed with their response rates, candid and intelligent responses. If was in the need of storage and they were located in my area, I wouldn't hesitate for a second to call to schedule a pickup. read more

When the Pandemic (COVID-19) struck, we found ourselves in a predicament, our daughter was not going to be returning to Charleston any time soon, and we had to remove all of her possessions from her dorm room, get them into storage and then ship some essentials home. Enter STASH into the picture - they were referred by the College of Charleston, we dealt with Haley, and I cant begin to tell you how fortunate we were to have found this company and the level of followup and follow through they delivered. Communication was excellent , via email and phone calls throughout the process. The pricing was transparent, the responsibility of moving everything and I mean everything, even items attached to the walls, was handled efficiently and timely. Some of the possessions we decided not to ship home and donate as they were perishable items or not able to be shipped. They handled that for us as well. They are what every storage company should live up to becoming.. and interactive, storage and delivery service... If they ever decide to franchise up and down the East Coast, these big box Public Storage places will learn the hard way that there are still some industries that could use a service overHAUL, and Stash can really DELIVER the good in that department, the service will set them apart! Really anyone can store your items, but if you are looking for service, make the call to STASH! and ask for Haley! read more

I have no words for how wonderful Stash was during my move. Not only are they insanely reasonable, but their customer service is top notch. I became friends with the movers, and each time they picked up or dropped off boxes, I couldn't get over how friendly they were and how seamless the process was while working with them. A+ customer service, A+ prices, and A+ for ease of move. read more