Tiana is so helpful!! Call and ask for her.. great customer service!!!! great positive attitude.... read more

This has been the worst storage experience in my life . when I first moved in I was told this location has casual break ins- and that it was important I got insurance so that was very eerie after all my stuff was moved in because I never would have came . The door is always I mean always broken all summer the door was broke off like off the henges exposing everyone in that building units for easier access to break in with no access code because the door is wide open . since the end of august the door is now completely broke so I have to get in threw a whole other side !!! why ?? why would I have to deal with this with a storage I pay to have access too your management sucks ! there is feces smeared all over the floor brown spots everywhere gross I want all my money I ever paid back to move to a proper establishment read more

Public Storage - Self Storage Near Me - Ladson, South Carolina

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Brandi was a great help, and had very good customer service! Would highly recommend this location especially when Brandi is working!

This place is nothing more than a bunch of thives . I got my unit from the owner before them and have been pay for it since . I had some major health issused and had to move back to Aiken where my doctors and family are . I have heart falure and they call and harass me dalily everytime my payment is a day late knowing i am dealing with major health issuses . The payment is always made even if late along with any late fees . They had a lien on it back in April i paid the lien in the time fram and was told my property was safe and my original lock was still on my unit . Now this month after making my payment i get a phone call telling me to come in 48 hours and remove the lock they put on my uint or be charged $50 untill i do . I had my own lock on it that was purched with the unit . They had no reason to remove it . Now they are calling back today and are saying my lock was removed back in Apirl . After i was told back then that it was not and it was safe . They have already caused me to have a heart attack stressing me over this unit and now are stressing me again knowing my condition . I will be getting a lawyer and suing them read more

Unit was very clean, easy access, well secured and Monica is so helpful with patience,

Cricket was very helpful and went above for us today! Cricket made sure we were taken care. Beyond what was requested.

I highly recommend this public storage, the quality, value, and ABOVE AND BEYOND Customer Service were MORE than what I could have ever expected from a storage facility. Fran was so informative, professional, empathetic, and her customer service is AGAIN something that you JUST don't find in almost any business these days. I will continue to use this Public Storage because of Fran and the kindness she showed that you just don't find any more. Thank you again, so much Fran for being an amazing human, compassionate, professional, and answering all my 100 hundred questions with ease. I asked her if she was a manager and she said no she was a floater, but she absolutely loved her job. I told her, I can tell because of the way, she not only treated myself. Yet also every other customer that came or called in as well. She is most definitely an asset to this company and would be to ANY company. I can't thank, Public storage and especially, and most importantly, Fran enough. I wish i could give her all of 10 stars instead of 5 stars only. read more

I would recommend Public Storage to all my experience was great processed everything online my access was easy

Outstanding customer service by Ms. Linda and Great Mr.STeven. They go out of the way to help out. They got me real 4 x 4 for such a low deal like 1 dollar for this month and six dollars a month -this kind of deal cannot happen without their help. They travel extra mile this happened on January 11th 2017 on Wednesday evening. they were kind to wait for me. read more

Staff was very friendly and helpful. I would recommend this storage facility to anyone needing to store belongings.

At 6am in the morning my access code did not work! Very frustrating and inconvenient.

Clean facility, friendly customer service representatives and the price is right too! Highly recommended

This is my second time having a storage unit and I was very pleased with the service at this Public Storage location. The location is only as good as the management and staff and everyone at the Ladson location was helpful and accommodating...everyone from the front desk girls to the management. I would recommend this location over any other in the area. P.S. Did you know prices for storage units vary from city to city? I didn't! The Ladson location is very competitive in the Charleston area. read more

The people at Public Storage are awesome!! They are willing to work with you and the units are spotless! I have had my unit since October 2018 and am very happy with the service I get from them. read more

It's a small facility but convenient location. The manager Dawn was very nice and friendly.

Really really helpful. I was very confused about what I needed. Not any more! Nancy straightened me right out! Even gave me helpful tips about packing. Thank you! Move went smooth as silk. read more

I'm so glad I chose Public Storage. Page was so nice! She helped us figure out just the right size. She assured us that our things would be safe & secure since we were kina nervous using a storage unit for first time. We chose this place over another one because of her. read more

Very satisfied with Public Storage. The employees are very polite and professional and the rates are great. The property is very clean and secure. I feel very safe renting from them. I have already recommended them to family and friends. read more

Signed up with them for $106 a month, 3 months later they raised it to $119. I was paying for a "secured", "temp controlled" unit. When I went to pick up my stuff on 9/28/16, the gate was wide open, you didnt need the code to get into it, the doors to the building my stuff was stored was broken and wide open, and it was hot and humid in a temp controlled building. The lady that works there is rude as they come, she doesnt know anything or do anything, i had to call the Regional manager about it. Just awful, there are a lot better storage places around that dont rob you or charge u for things they dont provide. I am going to attempt to get some kind of reimbursement for their lack of security!!!!! Jaymes McDaniel read more

The Manager and staff are very pleasant, helpful and professional. This facility is always very clean and well maintained. Looked at several places prior, but one day as I passed by and noticed how clean and nice it looked, I went to check it out. I was sold!!! I would highly recommend this facility to any and all my friends and family! You will NOT be sorry!! read more

I went by Public Storage recently unsure about which unit would be the best to store my office furniture. And the Manager Steve was able to assist me. I was given the option of a small unit with plenty of storage for my office items. All at a low and reasonable price. Thanks Steve!! You are the best. read more

Handling a transfer from one size unit to another was a breeze as the office personnel, Steven, was on top of the work and had things ready as promised. We have been pleased with our two months in the large unit and now needed only a smaller unit on a more permanent basis. It was ready and one could not have asked for an easier transfer since the new unit was located very close to the former unit. read more