Stopped in today to get my pool supplies check my water and get my pool sparkling for the…read moresummertime Griffin, pools and spas people make the difference grateful to have them as my pool store in Lexington

Great folks to work with. I recently bought a spa from them. Made the process very smooth. I would…read moreuse again.

Crystal pool did finally come and replace the coping that we had complained about two years ago…read more This time there were no disappearing texts. Thank you for Crystal Pools for taking care of the problem.

I give Crystal Pools five stars. They have cleaned and cared for our pool and system for almost…read moreone full year. They are prompt, communicative, if they see issues they let us know, order the part and repair it for us immediately. In my mind, the company is superior and I am VERY picky. Nicole in their office is a game changer. Nicole's level of customer service goes above and beyond EVERY time. If I still had a company I'd hire her in a heartbeat and do everything I could to hang on to her! Thank you Nicole and Crystal Pools for making our first time ever having a pool a wonderful learning experience. Keep up the awesome work!!!

I paid over $7300 to have pool repaired and concrete stained and repaired in May 2018 and bi weekly…read morepool maintenance. Last time I heard from them is Sep 2018 when the owner told me he did not have the money to refund me. Has refused to return any calls or emails. Does not even know how to do any pool repairs, has to hire someone else. Beware of Paragon Pools of Columbia SC, as the owner will rip you off. Not trustworthy or honest.

I was one of the first customers in Columbia and stayed a customer until my house earlier this…read moreyear. Always quick to respond and sensitive to my budget needs. Not only did they clean weekly for me but over those several years helped me by replacing pump, filter and salt generator. Great company to partner with!

Aquarian Pools built both my commercial and personal residential pools, and I couldn't be happier…read morewith the results. They do an excellent job from start to finish, handling every aspect of the project with professionalism and attention to detail. I highly recommend them to anyone considering a new pool project. They are financially sound, dependable, and the owner, Wesley, is heavily involved throughout the process, which gives customers added confidence and peace of mind.

Buyer beware. They installed our original pool. Recently we had them install a replacement liner…read more They subcontracted the install. It was poorly done and has come out of the liner lock in more than one place. After multiple calls and emails they have done no more than give us contract info for who they say they subcontracted - that business denies it did it. No effort from the company to rectify this problem even after more calls and emails notifying them the contact they gave us denied installation. Our contract was with Aquarian and they should fix this!

Complaint Summary: Unresolved spa leak, cracked concrete and…read moretiles, broken heater, and nonfunctional wireless system -- all left unaddressed despite repeated requests for service since 2022. Detailed Complaint: On July 15, 2021, we contacted Pete Alewine Pool and Spa for a consultation regarding the construction of our pool and spa. After meeting with Mr. Pete Alewine himself, we were informed by Stephanie W. that the project would not begin until the later part of 2022. Despite the long wait, we were confident that this was the right company for us and believed the quality and professionalism would be worth it. Our pool was eventually installed, and we were initially pleased with the work. However, only a few months after completion, major issues began to surface -- and despite numerous attempts to get them resolved, we have yet to receive proper service or follow-up. August 24, 2022: We contacted Diane B. to report a major leak in the spa, including photos. Diane promptly responded that Paul had reviewed the photos and that someone would come inspect the issue. No one ever came. September 8, 2022: The leak worsened, and the surrounding concrete and tiles began cracking. We reached out to Diane again with updated photos. Still, no one came. September 16, 2022: We contacted Diane once more for assistance. Again, no response or service visit followed. August 31, 2023: We reported further cracking around the pool and spa, likely caused by the ongoing leak. No resolution was provided. June 6, 2024: The heater, which was still under warranty, broke. It took over a year before someone finally replaced it. Throughout this time, I repeatedly called the company asking to speak directly with Mr. Alewine, but was told that was not possible. Each time, I was assured that someone would come out to resolve the problems -- yet no one did. July 14, 2025: I contacted Allison M. for a status update and provided new photos showing worsening damage. Allison said someone would review the photos and get back to me. September 3, 2025: I reached out again to Allison and Tim for an update. I received no response. It is now October 2025, and we are still waiting for someone to repair the leaking spa, cracked and uneven concrete, and damaged tiles. Additionally, we paid for the installation of a wireless connection system for the pool and spa, which has never functioned properly. To make matters worse, we continue to pay nearly $500 per month to Pete Alewine Pool and Spa for cleaning and maintenance of a pool and spa that we have been unable to use since August 2022. We have remained patient and loyal customers, choosing not to escalate the matter in hopes the company would honor its commitment to service. Unfortunately, after over three years of unresolved issues and unreturned communication, we feel we have no choice but to file this formal complaint. Desired Resolution: We respectfully request that Pete Alewine Pool and Spa: Immediately repair the spa leak, concrete, and tile damage. Ensure the wireless system functions as originally promised. Provide written confirmation of warranty coverage and a service schedule for completion. Consider partial reimbursement for the extended period of lost use and ongoing maintenance costs. Mr. Alewine, we chose your company because of your professionalism and reputation. We only ask that you uphold those same standards now by resolving these long-standing issues as soon as possible.

We went all over looking for the right available spa hot tub, we drove all the way to Georgia and…read moretried four different stores, to no avail. And then we decided to try close to home, so glad we did. Sales people are informative but not pushy, delivery and set up was a breeze. We were given the basic chemicals and was educated exactly how to maintain to absolute perfection. I was told if there were any concerns or problems to just contact them and they can solve our problems. Some of the nicest people I've encountered during a major purchase. I would highly recommend checking these people out if you are in the market. They have all different sizes as well as accessories. Thank you Pete Alewine Pool and spa of Lexington this will make a tremendous difference in our health. You guys are all awesome

Jason and his crew did a phenomenal job with my above ground pool. I could not be any happier with…read morehow well they did. They answered all of my questions and I definitely recommend them for any of your pool installation needs.

We have had Ty at Sunset Pools as our "pool guy" since we moved to Columbia this summer. He is…read morecourteous, reliable and exceptionally pleasant at all times. Recently, we worked with him to transition our pool to a salt water system and install a pool heater as well. He was an amazing asset through the process, helping us to evaluate the options and ensuring that no bump in the road prevented us from our end goal. We are extremely thankful and pleased for Sunset Pools!

Great service and beautiful products!!! They helped me create a fountain from one of their…read more decorative pottery pots. They have really unique pieces from antique iron gates to old ceramic pieces. I would call on them for any size job big or small.

Really helpful people here, and the setting itself is like a (large) beautiful garden tucked away…read moreoff a city street. They're well-equipped to help you with your needs, whether you're looking for large items (trees, bushes) for a landscape overhaul or just looking for a bit of color for your porch. It's peaceful just to walk around the area and see what they've got. The staff is great about asking if you need help or have questions: they're very knowledgeable. I'm new to this gardening zone and have had a lot of questions about what grows here. Their recommendations have all been spot-on. These are not big-box store quality flowers. They're robust and have that certain personality (gardeners know what I'm talking about!) that plants from nurseries possess. They have trees, bushes, mosses, annuals, perennials, succulents, and plenty of other things I'm forgetting. There's a greenhouse on the premises, and the entire place is decorated with unexpected found art. And they're a local business. If you still need convincing, they have a great cat.