Please all Soda City pool customer check your Credit Card statements, they will charge you the same…read moreamount multiple times. I have a customer for years, paying the typically $309 per month. I decided to have them install a water heater on March 4th for a total amount of $8,603.12, at that time they required a deposit for $4,301.56 which was paid with my Amex. After the work was completed, the balance was paid on 3/27/26 for $4,630.47. Original amount $8,603.12 approved on 3/4/26 Deposit paid $4,301.56 on 3/4/26 via Amex Balance paid $4,630.47 on 3/27/26 via Amex They have since charge my Amex and Citi cards multiple times, for charges totaling $27,810.87 Citi 3 $4,601.56 2 $386.25 (this was the monthly fee + late fee that never happened) Amex 2 $4,301.56 1 $4,630.57 They wrote me 2 checks that were no good 1 $14,577.18 and 1 $13,233.69 We have been working with them for weeks and it always the same, lies and lies. "I broke down, I have a doctors app, I am at swim meet for my daughter, I am traveling, etc." So far, they have refunded the following Amex 1 $4,630.57 and 2 $4,301.56

Update Jan 2026: Still not responding to me but owner…read more(Hosea) did break into my pool area (jumped fence). He cut pipes to my pool plumbing and left to get parts then never returned. He agreed to pay another company to fix the damage his company caused then write them a bad check. Left me with cut pipes, swamp like pool, and 30k cost to repair! The address of his "business " was a vape shop (now vacated with a bakery next door ) , he had no proper business license and ignores all attempts to rectify situation informally. Don't get taken in; do your research and go elsewhere for pool service.

LMR replaced out pool liner and sand filter about a month ago. They also removed a piece of the…read morepool deck that needed replacing and prepared the spot for the concrete guy. we have been very pleased with their work. All the guys that came out were very personable and polite. would definitely recommend.

LMR pool has been doing weekly maintenance service for me for about six months. I love the staff I…read morelove the work they do. they're very attentive to detail and when I Have a problem they answer right away. I would recommend for service!

Sadly, Evan seems more interested in getting new clients than taking care of his current ones. I…read morefound his staff unskilled and at times not even showing up. Very sad way to run a business.

From the owner: Unwind without worry, knowing that your pool and spa are under the vigilant care of our team.read more

I have know both personally and professionally Crystal Pools, LLC and the family that owns Crystal…read morePools. I am an accountant by trade, so I know many people int this industry. There are a number of businesses and individuals in this industry that provide Service, Maintenance, and Construction of pools in our market. As a business owner, I am often asked, "Who is your competition?" In my opinion, if asked this about Crystal Pools, there is no real competition in our market. Their pool designs are First Class, their pool construction projects are stellar, and their concern in providing services to their customers is always attempting to exceeding expectations. In the world of on-line reputations and reviews I feel it is extremely important to provide clear, honest, factual reviews based on your experiences. They may not be the cheapest, and are definitely none of us are perfect, but, the care and concern for their customers has amazed me in the 20+ years I have been associated with Crystal Pools and their family.

we have not been satisfied with the results of $80,000 pool remodel by Crystal pools…read more when me wife would reach out, she would get texts back that would disappear. our issues still have not been resolved after two years. We don't get returned phone calls when leaving messages.

Should've listened to the first review! Now we're going through the same issue. I HATE doing this…read moreto someone's business but she's left me no choice at this point. She is very demanding when it comes to paying her but when the job is done and issues occur, all you get are empty promises and no shows. We've been waiting about 5 months for them to look at and fix our pool which is only a little over A YEAR OLD. We had problems within months! Leaking and the spa light doesn't work. We have to keep adding water every other day! And I didn't even get into the cracks all over the concrete with her. She claims to be cheap, now I see why! Very unprofessional, STAY AWAY!

My husband contracted with Atlantis Pool and Spa to replace the liner, and sand filter. The liner…read morehad wrinkles and creases in it after being put in and they also used our swimming pool broom to get the old liner out and broke the pole. They didn't say a word about breaking it. I went out and found it broken in to two pieces. When it was brought to the attention of the lady running this business, she got an attitude and very snippy in regards to this saying "my husband does all the work and he never uses the clients equipment and my husband had to do a lot more work that we didn't even charge you for." It was their fault for letting the pool sit with a torn liner that they tore and allowing water to get under the liner! As for telling us her husband doesn't use other people's equipment, well he and the other guy that was here working on our pool did use our stuff and tore it up! Also, told us to let the sun warm the water and shine down onto the liner, this may take care of the wrinkles and creases. A day or two later she called my husband to see if she could come by to look at the liner which she never did nor did they come back to fix the wrinkles and creases. So we are going to have to pay someone else to fix their mess up! However, she demanded the rest of their money! I had to replace the pole they broke so I think we're even as far as any extra work they did without charging us! I would not recommend this company to anyone else! Beware!