They have not even finished the complete service but they already have turned complete green water…read moreto crystal clear. The company is top notch and you pay for each service as done . We will definitely continue to use them. Thumbs up to all the crew.

We have used Dave for three years. He is a great guy, dependable, trustworthy and is extremely…read moretalented and diagnosing and fixing things within our pool system.

What a huge disappointment. Soda City Pools destroyed our NEW heater due to over treating with…read morechemicals. Hayward wouldn't honor the warranty because the heater failed due to excessive chemicals . We paid another company to diagnose heater and problem was confirmed. Hosea has a very charismatic personality but has done nothing but blatantly lie to us numerous times over the past 4 months . He told us he convinced Hayward to send a new heater . Hosea told us more than once he was on the way to our house with the heater . He sent pictures of his gps and arrival time . He sent pictures that he would be late due to his truck's tire issue. Continuously making excuses while saying he has the heater . Hayward sales rep since confirmed he has NOT sent a heater! Now Hosea is ignoring my calls. We also reached out to co owner, Viren Patel, who quickly responded he would get in touch with Hosea and find out about the heater . Unfortunately, the only response I heard was Hosea will contact you . We allowed Hosea to service our pool for years . We supported and encouraged him when he first started his business . We allowed him to use our pool for his commercial. We are out thousands of dollars and extremely disappointed that this has not been resolved .

Update Jan 2026: Still not responding to me but owner…read more(Hosea) did break into my pool area (jumped fence). He cut pipes to my pool plumbing and left to get parts then never returned. He agreed to pay another company to fix the damage his company caused then write them a bad check. Left me with cut pipes, swamp like pool, and 30k cost to repair! The address of his "business " was a vape shop (now vacated with a bakery next door ) , he had no proper business license and ignores all attempts to rectify situation informally. Don't get taken in; do your research and go elsewhere for pool service.

LMR replaced out pool liner and sand filter about a month ago. They also removed a piece of the…read morepool deck that needed replacing and prepared the spot for the concrete guy. we have been very pleased with their work. All the guys that came out were very personable and polite. would definitely recommend.

LMR pool has been doing weekly maintenance service for me for about six months. I love the staff I…read morelove the work they do. they're very attentive to detail and when I Have a problem they answer right away. I would recommend for service!

Sadly, Evan seems more interested in getting new clients than taking care of his current ones. I…read morefound his staff unskilled and at times not even showing up. Very sad way to run a business.

From the owner: Unwind without worry, knowing that your pool and spa are under the vigilant care of our team.read more

I have know both personally and professionally Crystal Pools, LLC and the family that owns Crystal…read morePools. I am an accountant by trade, so I know many people int this industry. There are a number of businesses and individuals in this industry that provide Service, Maintenance, and Construction of pools in our market. As a business owner, I am often asked, "Who is your competition?" In my opinion, if asked this about Crystal Pools, there is no real competition in our market. Their pool designs are First Class, their pool construction projects are stellar, and their concern in providing services to their customers is always attempting to exceeding expectations. In the world of on-line reputations and reviews I feel it is extremely important to provide clear, honest, factual reviews based on your experiences. They may not be the cheapest, and are definitely none of us are perfect, but, the care and concern for their customers has amazed me in the 20+ years I have been associated with Crystal Pools and their family.

I wrote a review 2 months ago expressing my disappointment with Crystal Pools quality of service…read more Since then one of the managers reached out and committed to correcting the issues. Technicians were sent to reassess the issues and they were able resolve all issues. I am very pleased with the level of communication from management and the quality of work performed. With that said, I would recommend them for your pool services.

Should've listened to the first review! Now we're going through the same issue. I HATE doing this…read moreto someone's business but she's left me no choice at this point. She is very demanding when it comes to paying her but when the job is done and issues occur, all you get are empty promises and no shows. We've been waiting about 5 months for them to look at and fix our pool which is only a little over A YEAR OLD. We had problems within months! Leaking and the spa light doesn't work. We have to keep adding water every other day! And I didn't even get into the cracks all over the concrete with her. She claims to be cheap, now I see why! Very unprofessional, STAY AWAY!

My husband contracted with Atlantis Pool and Spa to replace the liner, and sand filter. The liner…read morehad wrinkles and creases in it after being put in and they also used our swimming pool broom to get the old liner out and broke the pole. They didn't say a word about breaking it. I went out and found it broken in to two pieces. When it was brought to the attention of the lady running this business, she got an attitude and very snippy in regards to this saying "my husband does all the work and he never uses the clients equipment and my husband had to do a lot more work that we didn't even charge you for." It was their fault for letting the pool sit with a torn liner that they tore and allowing water to get under the liner! As for telling us her husband doesn't use other people's equipment, well he and the other guy that was here working on our pool did use our stuff and tore it up! Also, told us to let the sun warm the water and shine down onto the liner, this may take care of the wrinkles and creases. A day or two later she called my husband to see if she could come by to look at the liner which she never did nor did they come back to fix the wrinkles and creases. So we are going to have to pay someone else to fix their mess up! However, she demanded the rest of their money! I had to replace the pole they broke so I think we're even as far as any extra work they did without charging us! I would not recommend this company to anyone else! Beware!

Stopped in today to get my pool supplies check my water and get my pool sparkling for the…read moresummertime Griffin, pools and spas people make the difference grateful to have them as my pool store in Lexington

Great folks to work with. I recently bought a spa from them. Made the process very smooth. I would…read moreuse again.