This company is the BEST!!! Keith did an AMAZING job for our dryer vent. We had had the vent…read morecleaned two years ago and now realize that someone HAD to go on the roof to properly clean the vent. Keith had to clean from behind the dryer up through the wall AND from the roof down 3 times until finally the air flowed freely!!! WOW. What a difference! Highly recommend!

Keith was heroic. He did a fabulous job (I believe he counted 20 vents in all) and worked straight…read morethrough till the job was finished. What a wonderful feeling to know that all the vents are now free of just about everything that might fall onto the floor, especially mountains of cat hair, dander, particles of dried cat food, the errant earring, buttons, and unidentified "things" of who knows what. I am very pleased! Elaine

Awesome crew!! Very friendly and super clean job. Tim Mason and his crew were fast and made sure it…read morewas done right. Definitely recommend!!!

Kudos to Waynesville team who showed up on Mother's Day, during Corona19, and took charge on the…read moreclean up after an overnight water line break. Fulfilled my expectations 100%. J Walker

I just ran across Carolina Ductmasters' business card and realized I never left the review I had…read morebeen meaning to make. I recently had my air ducts cleaned by Carolina Ductmasters, and I couldn't be happier with the service. Technicians Alex and Brittany did a fantastic job. They were professional, knowledgeable, hardworking, and had great attitudes from start to finish. You can tell they take pride in honest, quality work. This was hands down the best $575 I've spent on work done in my home in a long time. I would give them 10 stars if I could. Highly recommend Carolina Ductmasters if you're looking for dependable, hardworking professionals! I would definitely request Alex and Brittany if possible these two work great together as a team and get the job done!!

When the team from Greensboro, Brittany and Alex, finally showed up for the job on Sunday, 2.5…read morehours late, after our Saturday noon appointment was cancelled due to them being over two hours behind schedule at another job, they worked hard and I was pleased with the duct and fireplace cleaning. I tipped them both for taking their Sunday to do the job, although my Sunday was also compromised. On both days, I initiated a phone call to inquire about the status of our appointment as time was slipping by and the courtesy of a phone call was not extended to me. The next day I made an appointment for duct cleaning at my daughter's house the following Thursday at 9:30 and they DID NOT SHOW UP. No phone call. Just a no show. I called the owner, Marshall, in Arden and he hurriedly mentioned possible car trouble saying he would reach out to Greensboro team and get right back to me. NO CALL BACK. This company is not reliable. Choose another.

Fast & professional. Troy was great, he saved an area rug that I was ready to get rid of.read more

Stanley Steamer badly damaged our hardwood floors. $1,000.00 worth of damage. The manager (Jason…read moreChamp) agreed and offered to fix/compensate us, but now won't return our phone calls. Can't say we recommend them.

It's been two days since AVL DUCT SCRUBBERS WAS HERE TO CLEAN THE DUCTS IN MY HOUSE. I am grateful…read morebecause there is no dust evident on any of the tables or furniture that would be covered with dust day after day. Although I didn't have to, I dusted after they left. The coffee table in the den and the dining room table are dust free as well as headboards and all end tables. I highly recommend them and I am so glad I had this done!!!! Dustin and Dakota work hard and dona great job!

These guys did a thorough job cleaning out the ducts. The house had a terrible smell which has now…read morebeen resolved through cleaning. There was a minor issue at one point but the owner came out and resolved it themselves. Highly recommend these guys, they're great!

We really appreciate our carpet technician Steven Sam's that cleaned our carpets today. He's a…read moregreat employee for Zerorez, very nice, caring, professional & very knowledgeable & experienced. He answered all our questions & did an A+++++ job with our carpets. We recommend him & Zerorez to everyone. We'll most definitely be calling this company & also asking for him to come back & clean our carpets in the future & will recommend him & Zerorez to everyone. We've had several companies clean our carpets before, & Steven from Zerorez did the best job of anyone ever has. If I could give him a million stars instead of 5 for a perfect job well done, I surely would!!! Everyone call Zerorez & tell them I referred you. You'll most definitely be glad you did!!! Sincerely, Kristi Bartlett A Very Happy Customer!!

Zero stars should be an option. We had an awful experience. After three weeks I had to call to…read moretrack down our rug (really, this by itself was not a big deal). Delivery was scheduled, the time window for delivery came and went, and we never heard a thing from the delivery guy, so we left for our dinner plans. He called 30 min late. We know that stuff happens, but there was never a heads up earlier in the afternoon that he was running behind, and no apology on his part for not being in contact, and THEN when I told home we weren't home anymore he said "well what do you want me to do with your rug?" Rude and incredibly unhelpful in a situation that he created. BUT WAIT! Once our rug was delivered (by a different person the following morning), we noticed it had a strong fragrance-y smell. The rug was incredibly stiff when we got it back and when we vacuumed it lots of powder came up, perhaps a scented deodorizer?? There shouldn't have been residue left!! We chose Zerorez specifically because we were assured fragrance and chemicals were not used, yet our rug came back smelling like it had been dipped in some horribly fake floral scent. I contacted the guy who I had been in touch with, he said he'd get in touch with the rug manager, and that was a week ago. The smell has slowly dissipated but it's still there, and we just give up. Ironically, we've swayed friends and family from using Zerorez as they were all waiting to hear how our experience went before having carpets and rugs cleaned. We absolutely wouldn't return the rug to have it cleaned again, as we don't trust that it wouldn't arrive back to us smelling like fake dollar store perfume and baby powder. The customer service overall was crap, and the cleaning service was crap. Totally a bust. Our rug was so much better when it was dirty!

Hunter was very professional. He arrived on time and was courteous. Would highly recommend!read more

I called and spoke to Hunter and he was outside of my area but took the time to try to help me over…read morethe phone with what the problem might be. I'm amazed that someone would be so kind as to try to help someone that they know they're not gonna get business from. That is a strong indication of honesty and literally caring about people! would highly recommend!!!

John Gallman, the owner, arrived right on time and did a really solid job, sharing the truth that…read morethere was no creosote buildup (I had been told otherwise before) and that no cracks or damage existed (I had been told otherwise before). He and his helper were fast and the room was actually cleaner when he left than before he started. This is NOT a fancy operation but his cost was half that of some people I had called. Mine was a Buck-stove type fireplace insert that I use all winter as a primary source of heat. There was a LOT of soot, but no evidence of that when he left. Highly recommended. Great Price. Solid service.

I called several places and read many reviews before selecting this company. I was very impressed!…read moreThey did a great job of cleaning our chimney and made sure everything was cleaned up before they left. Highly recommend!