I locked my keys in my truck. Called Pop A Lock. A tech was there withing 30 minutes and had my…read morekeys in less than 5 minutes. Awesome service. Awesome people.

Was told 30 minutes. Waited 45 and called to.get.update. was put.on hold for almost ten minutes…read more Hung up. Called back and was tol d they never dispatched anyone. Then they offered to send someone. I called On Your Way out of Johnson City. They said 45 minutes. They were there in 40. Great job. Would not even consider Pop a Lock in the future.

The service was fast, friendly and seriously surprised me. Thank you for saving me from missing my…read morekid's performance

They were wonderful. They came in a timely manner and even went and got me a new battery and…read moreinstalled it.

Fantastic interactions ... great knowledge, we came up with a joint plan, and recently contracted…read more First application is in 2 days. Thanks and looking forward to working together.

Due to having a Yellow Jacket nest at my back door, I was in need of an exterminator. This being a…read moreholiday week, I was having a difficult time locating one who would come to my house that day. The Pest Detectives saved my day and said they would be over. Needless to say, their quick response meant a lot to me. They arrived pretty quickly and took care of the Yellow Jacket problem. Travis and Matt are both very nice and polite men. I highly recommend the Pest Detectives.

She made my key and fob tighter (that had broken into 2 pieces) and fixed existing almost broken…read morekey and fob She also went out to my car and checked that both were good and in working order! I mean ..people just don't go above and beyond anymore!! I will tell everyone to go here*

I requested service to open a camper. My keys were stolen. The receptionist put me off for 24…read morehours, did not accept the detailed information I gave her, and never gave me an appointment. She just sent text number 6, telling me to call another locksmith.

I received an immediate response to my request for an estimate. Tim arrived within the hour and…read morewhen we discussed the project, he suggested a fix without the need for his service. I will definitely call them in the future for my plumbing needs. Very professional. Highly recommend and appreciate Tim not taking a job just for the money when a professional plumber was not required.

I cannot brag on these guys enough. I had new quartz countertops installed. I needed them to come…read moreout before the install to remove my sink and then after to install a new sink. Tim came out and was wonderful. The sink we got was a fancy one with lots of options. It was a very entailed install. Some of the parts were missing (from Amazon) so Tim had to go get some missing pieces. He made it work and he did it without a complaint. I love it. It came out so nice. I dealt with Candy in the office to make the arrangements. She was wonderful as well. She communicated with me and went above and beyond to make them available around the counter install. I would highly recommend them above any others. I have used a few in the Tri-cities are and these guys are head and shoulders above the others. Thank you!!!

Sump pump Job: Tony Garrett, the estimate and service…read moreperson, was very knowledgeable and professional. Great communicator from the estimate of a specific system requested with options provided of other items for review. Site review one day with estimate given next day. went with the system I requested with the battery back-up he recommended. I recommend him to all who wants quality work in a timely manner. Reasonable rates. SHAZAM

Very pleased with the response and work. We were in dire need on a weekend for gosh sakes!…read more Tony and his team did what they said they would do and solved the problem even though they were working till after dark. Very reasonable pricing. I especially liked that they did not try to "up sell" me. I have finally found my local plumber, Optimus!

Initial contact with Chris and Office Manager was good, but workers sent to do the job were…read moresubstandard. They failed to complete the work they were asked to do. When they returned to "complete" the work, it was still incomplete and we were charged for a second visit.

Chris came out to give a price on my shower. Granted the job was not the usual but required some…read morespecial material to finish. Chris's office called to inform me the materials that came were damaged and would have to be reordered. After that I called for updates several times over months. The office person was nice but finally I asked if Chris would call me to maybe plan another approach to this job but no call. A month went by and I again asked for a call and none came. Not sure who dropped the ball on this job but I am disappointed! Considering that I really like Chris and have had a good experiences with his work in the past, I'm giving two stars.

Joseph and his crew saved our remodel when the recommended contractor from our insurance company…read moredropped our job. They not only completed our remodel they built the custom cherry fireplace mantle. We love our living room and it's exactly what we were looking for to update our home. They've also repaired our garage door and surround when our son drove the family van into the garage frame. Joseph and his crew are easy to work with, clean thoroughly and are professional in their behavior.

I submitted a request online in November 2024, looking for someone to repair damage from trees…read morehitting my roof. Joseph (owner) responded and we scheduled a site visit. He didn't show up for the initial appt., and rescheduled for the following week- even then he was an hour late. We discussed the repairs and he said he would email an estimate. After hearing nothing for weeks, I reached out to him and he said he would have it by the end of the week. The following week, I reached out again and finally received an estimate. From there on, I would hear NOTHING from him unless I initiated contact. Then the excuses started.. I dealt with this man for three and a half months, with him ghosting me the entire time. At no time did he ever fulfill a promise, or meet a deadline. The last straw was him AGAIN failing to provide information on the repair. That was Feb. 25, and, you guessed it, CRICKETS! I have to wonder what part of "Do It Right" applies to his business.