Went in to buy a couch. Nice people. Good selection. Found a couch I liked. The salesperson went…read moreand checked and said it's in stock and if we buy today 17% off. I went home and measured and came back maybe an hour later to buy. I got to the counter. The manager looks at me and says they were wrong, it wasn't in stock and it would be 4-6 weeks and he just walks off. Kind of rude, but these things happen. I said I'd like to proceed with the purchase as I'm not in a hurry. Then they tell me that they can't apply the discount and my sales rep was wrong. I said that this was bs went to my car and then went back in to take a picture of the couch. The rep ran over to me to tell me that they would honor the 17% off if I purchased right now. I told him I already heard that once today and just left. Very shady way to do business.

Not sure why the reviews are so low here. The selection is great. Granted, I was on a specific…read morequest for a specific chair that I had very specific visions of. Although I did not find it at Sutherlands, this store came the closest out of the bigger stores in Tulsa. We were greeted upon entry and then left alone to browse. I was VERY surprised about the selection here. Really exceeded my expectations. They had lots of furniture that was unique and interesting. (Read more than brown upholstery or leather.) I would definitely return when I need furniture again (even though I didn't find my exact chair.)

The selection was not great! Originally, we were waiting for the Norman set until I received an…read moreemail saying it was delayed by an additional two months. We canceled that order, found another table in the store by accident because it wasn't in the dining room section and decided that we would take it. From the sale and payment point was a not so good experience. Our purchase was almost charged to some other person whose credit information was still on the screen or he was looking at some different paperwork. Then we were told we would have a delivery on Wednesday; until we had a delivery date email stating that we were showing as a pick up. That was taken care of which now pushed delivery to Friday. Then thankfully they confirmed our delivery address because it showed that we still lived in Texas. All that information was given at the time we were going to purchase the Norman set. But it may be because we had to now apply for credit through Wells Fargo because they no longer accepted the Synchrony. This just wasn't a smooth experience. As far as the value of what we purchased better be worth it because it was 2 times more than what we wanted to spend. We finally have our furniture on April 17 after a whole month of delays and incorrect information.

in the store when we we decided on a date to have the chairs delivered Bob Mills furniture kept…read morein constant contact with us. They were delivered on time very very polite whole process was very smooth. it was a very good experience for my wife and I.

Louis Alan Design Gallery is a Great store! LIssa Sweet has been very helpful while shopping there!…read moreShe is very kind, knowledgeable and extremely helpful! I highly recommend shopping at Louis Alan! Many great items! I know you will enjoy finding something special for home! From Ken Oliver, Tulsa, OK.

From raw wood to exquisite finished furniture! Woodland Creek transformed a sentimental piece of…read morewood into a beautiful top for our dry bar! We have already gotten much enjoyment and pride from their work! The team is resourceful and collaborative!

I was allowed to return the original recliner and exchange it for one at the same price. Of course…read morethey only had one. All others were a lot more expensive. Well, Fool me once, shame on you. Fool me twice, shame on me! The replacement has been in our house a very little while. I wanted to like it, I really did. Already it has problems. The frame is wood covered with a thin layer of foam and cloth. Not at all comfortable! When you sit down it sounds like nails are catching on the upholstery material. As I said, Fool me once, shame on you. Fool me twice, shame on me!

We moved here from a suburb of Chicago and needed living room furniture. We went to FFO and were…read moreextremely pleased with the assistance Doreen gave us. Also impressed with the furniture we purchased! Recently we returned to purchase mattresses for our trundle bed. Tommy graciously assisted us and we could not be more pleased!!!

Snobby and very expensive. Only go hear if you have lots of money to spend and want something in…read morewhite.

If you want something unique and of high quality, this is the store. But, be prepared. You get…read morewhat you pay for. We were not bombarded immediately but were told they worked on commission soon after we walked in. That said, we were able to browse unbothered. Luxe comes in second on my funky furniture quest trip: 1. Sutherland Furniture (I know. I was surprised, too.) 2. Luxe 3. North Carolina Furniture Mart

Yes, in other posts and reviews of the At Home store, it is pricey. A lot of the items are low…read morecheap quality for their bulk lots. You do have to choose wisely on what you buy. However, the Halloween displays and items are fun to look at. Again, be mindful where you spend your hard earn money. We did enjoy looking at some of the many Halloween decorations they have this year. So there is a good reason here and there to shop At Home. Anymore, it's about quality for what you place in your living areas.

One stop shop for everything HOME Great prices, tons of…read moreselections from nice to high end! I can be here all day wondering through the throw pillows or comforters or patio furniture to vases and holiday decor and more!!!! Didn't see hardly any staff so was kind of on my own! I will be back and taking the sisters!!!

Amazing customer service 10/10! Also good variety of options. Highly recommend checking this store…read moreout before going elsewhere.

Visited Panda Liquidation last week to look for a couch for an apartment. I had been online and…read morewhen I walked in and showed a photo of the couch I wanted he knew exactly where it was and delivered it to the front door of the apartment complex in a little over an hour. Great experience.

Great service !!! Helped us out with making a good choice also open late !!!!!!!!!!!!!!read more

Nice place. Lots of sale's people, so let them know you are comparing an& shopping around if not…read moreready to buy. Nice furniture.

We had an excellent experience with Kendall in the mattress department. He was EXTREMELY…read moreknowledgeable on the mattresses offered & was able to guide us to the correct mattresses that would help & great pricing options low to high depending on our finances. :) Robert Patterson helped us find a new King bed frame to accommodate the larger mattress we decided to purchase. :) He was very sweet & patient while I compared 2 favorites. :) The lady that helped us complete payment & delivery setup was very nice as well. Thanks everyone that helped us for a great experience. :)

My 78-year-old mother spent over $40,000 furnishing her new home here--living room, bedroom, dining…read morefurniture, bar stools, and two rugs. Unfortunately, the experience after the sale has been incredibly frustrating. The first issue was a $7,000 sectional that arrived with the back misaligned and a broken recliner. She returned it and selected another one. Thankfully, she also purchased the stain/damage protection plan on every item. Within two days, her dog had an accident on one of the rugs ($2,000). She followed reasonable cleaning steps, but the stain worsened. A claim was filed on December 3. Communication from the warranty company and cleaning service was extremely slow--calls went unanswered for weeks. A cleaner finally came on December 17 and confirmed the stain could not be removed. Because she was hosting Christmas in her new home, we were told by customer service on Friday, December 19 that the rug replacement would be approved that day and that we could bring the rug back and select a new one. We carefully folded the heavy rug, loaded it into the car, and drove to the store the next day--only to be turned away. We were told: * "You must have spoken to another store" * They had "no control" over the warranty * They had "no place to store the rug" (despite a massive warehouse) The customer service representative was rude and dismissive, to the point that I had to ask her not to speak to me disrespectfully. This was shocking given the amount of money my mother spent. As of December 23, nearly three weeks after filing the claim, the rug is still folded up in her garage. We had to buy a temporary rug elsewhere so she could host her family. That's a sale this store permanently lost--along with any future business from our family. Important warning: when you are sold a protection plan here, the service is handled entirely by a third party that appears to have no urgency or accountability. The store will distance itself from the process, even though they sold the warranty and made the promises. This is not the level of service you expect after spending tens of thousands of dollars--especially for an elderly customer. Very disappointing.