Quote to replace gas furnace was far below some I'd gotten and they were quick about getting the…read morejob done, important as the house was going on the market. When the buyer's Inspector thought he found a problem w the install, they provided exactly what was needed to refute his mistaken opinion. Good price, quick service, and responsive after the install is the way more of the area HVAC contractors need to be but these guys already are.

Wonderful company, Christie in the office is great really prompt communication. Scott was prompt…read morewith his follow up in communication and he also gave good details as to what was going on with the system and how that he doesn't charge for free on every time and does a good cold test instead of letting any Freon out and just overall wonderful group of people to work for I'd recommend them to anyone residential or commercial!

Very good company from customer service to field techs!…read more Technicians go over and thoroughly troubleshoot any and all problems that other company could not solve after 8 visits after installing brand new A/C unit!

I had a new Carrier 23 Seer Heat Pump and 96% Efficiency Propane Gas Furnace installed to replace…read morean old heat pump. It has been almost a year since the installation and it has performed flawlessly with the exception of the Xfinity thermostat which had some software glitches from Carrier that were resolved. This is a high end system and it works as I envisioned and has many options available through the thermostat that must be learned. I am having a whole house humidifier installed that will be controlled through the thermostat that will help with the air quality and efficiency. The installation was done professionally and correctly. The glitches were addressed quickly and properly. The installation technicians are knowledgeable and efficient. My heating and cooling costs are less even with Duke Energy's incessant rate hikes. I would recommend this company to anyone from a lower end budget customer to a high end.

I called them to repair my a/c. Within a few days they came out and found the issue…read more These people are very honest and I recommend each and everyone use them! NO!! I am not related at all with them, just liked the honesty and quickness for my repairs.

I sent a message at 9:00 at night because the heat wasn't working on the main level of my dad's…read morehouse (which is where his bedroom is). I honestly thought I would get a call back the following morning, but he called me at 9:15 and said he could come out in the next 30 minutes. I was sooooo thankful because I was worried my dad would wake up cold in the middle of the night! He came out and diagnosed a bad capacitor and blower motor - had the unit back up and running before 10:30. Fair price and no gouging for the after-hours call - can't ask for more than that! The temps the following morning were going to be in the low teens, so I can't imagine how cold it would have gotten in the house. Thank you Black Bear Heating & Air, LLC - you get !

We have had them out several times dealing with my mom's house. We finally had to replace her…read morefurnace. They have been beyond patient and wonderful. She is elderly and has dementia and would call just because of a lack of understanding, but they would always go out and check and were the utmost in kind. Their customer service is above and beyond. Highly recommend!

Outstanding choice in an air conditioning company. The crew was very professional. I would choose…read morethem again. Tom is very knowledgeable and gets the job done, whatever it takes. Again, thank you.

Above the rest is the best out there! The technicians were…read moreon time and explained everything that was done in layman's terms. I just had a maintenance check and installed a smart thermostat. If my HVAC ever has issues... I know who I'm calling! And you should too!

The air conditioning units recently went out at my home; and when I was talking to a longtime…read morefriend about the problem, he immediately recommended Above The Rest Heating And Air Conditioning contractors in Franklin, North Carolina. He could not have been any more correct! From the moment I made the initial phone call to set the appointment, I was immediately impressed with their stellar communication and follow up. Jimmy, the technician who arrived at my home this morning, was on time and ready to diagnose the problems. It did not take him long to figure out what was wrong and he explained the problems to me in a way that was easy to understand any offered very good solutions. I will definitely use this company every time I have an HVAC issue in the future, and I will be recommending them to as many people as I possibly can. Above The Rest Heating And Air Conditioning, THANK YOU FOR A JOB WELL DONE!!!

A++. Heat Pump Condensing unit failed to start. No AC in July 2024. They showed up 1 day after…read morecalling, diagnosed the problem in 5 minutes and finished the repair in 10 minutes. The problem was failed contactors at the capacitor in the condensing unit. Extraordinary performance from those guys. Super friendly and courteous. About half the cost of their local competitors. Highest recommendation.

This is your guy to call for any electric repairs around Franklin! I was referred by a friend who…read moredoes carpentry and all things besides electric. His wife is quick to call back from a voicemail to schedule an appointment and always very sweet! They are professional, knowledgeable, and explain what they're doing every time. I always get more value than the job calls for as he answers my questions about other projects I want to do. One problem was very simple and he even didn't charge for that visit. They are too kind, call them!

Excellent service at a fair price. Showed up on time and promptly took care of our electrical…read moreissue. Highly recommend!

Have not been billed yet but Tommy Farmer the plumber did quick and excellent work. Had main…read moreplumbing line supported, bathroom plumbing reconnected to drain and a quick snake and all flowed fine. Waiting for quotes for shower install, kitchen deep sink, outdoor deep sink and larger toilet... All in less than two hours thank God and President Jackson.

Was given prompt instructions for an appointment at 12 today; one hour later,no call, no show and…read moreno response as to why they are running late. Was even given a text confirmation earlier in the morning to be at my residence at 12. Kind of rude and inconsiderate when some of us have to use planning and have a supervisors approval to take time off of work way in advance. Any other job, if you are a no call/no show, you typically get fired. Don't know what kind of men Shay Davis and Brian Richmond are, but this reflects poorly on their business and reputations. Do not use Pro-Star Plumbing!