I paid Mark Atkinson (Mountain Top Appliance) $376 on January 5, 2026, for a freezer part and…read moreinstallation. Every two weeks I'd check in on things. I got 'Do in anytime.' as a reply. After a month and a half of no part and various excuses related to health of a family member, I requested a refund. Communication was difficult throughout. After pressing for my money, I was told a refund check was mailed on Feb. 25. I waited seven days, but no check arrived. When I followed up, Mr. Atkinson offered to "stop payment" and bring a check. Based on the pattern of behavior, I informed him I would only accept cash. Provided a partial refund because he decided to keep the diagnosis fee. Would not recommend.

Mark came to my house 8 days ago to look at my fridge. He said it needed a new fan. He ordered…read morethe fan and said it would be here in two days. Here I am 8 days later with no repair work done. He hasn't called me or said a word to me since he came 8 days ago. Every time I call or text he either ghosts me or tells me he is running the tracking number on the part. As has been said in some of the other yelp reviews, Mark also charged me for the part AND installation right from the outset. It is dishonest to charge a person for the install when the install is not yet completed. This guy is a complete fraud and con man. Stay away from this guy.

Beware of this company that will rip you off…read more If you want the absolute bare minimum job done, without a shred of a reasonable good faith, this is the company for you. I do not recommend you use this company that will fleece you for an inch (literally). We used this company for moving our RV 3 miles, and paid the full amount someone would pay to take this a lot longer distance. The driver did the very minimum and took our RV from point A to point B without issue. The issue arose when he let us know it would be $150 extra to back the RV onto 2 leveling blocks. He did not let us know ahead of time that it would cost us $300 to drive 3 miles and then roll forward 1-2 inches onto these leveling blocks, so we were taken aback. The driver had also taken our blocks home which we needed to level our RV (accidentally), but was unable to return them the next day. He was unwilling to make a fair decision to roll our RV forward 1-2 inches onto these blocks, so he deferred to the "boss man" as he called it. I had called the office to see if they would be reasonable and they returned my call and let me know that they would be able to cut me a deal to have the driver roll the RV forward 1-2 inches for only $100. I let them know that was how outrageous that was due to how much I had already paid and how little they had to do the previous day. I denied their ridiculous offer and asked the driver simply return the blocks instead. It is not a good idea to hire this company if your goal if you would like to avoid getting ripped off by them.

extremely poor customer service. charges very high prices, then does not deliver on commitments.read more

Chris Spano was out this morning for our semiannual service of HVAC system .. He is an excellent…read moretechnician and a great guy - such a pleasure to work with.

I was looking for a family owned company to replace my heat pump. I found Horizon which is veteran…read moreowned. Chris who came out to check out my system needs and Jamie who was my contact person in the office were both friendly and professional. Jamie has a great sense of humor and returns texts/calls promptly. Kevin and Pablo installed the unit. Very competent and neat workers. You would never know they were there! Their prices are much better than the local companies that are corporate owned ( like champion ). I have recommended this company to everyone I know.

Talking with Jared when had an electrical problem made us at ease. He walk us through some trouble…read moreshooting to save time and money. Realize I have a home warranty plan and they made us feel like we did matter. However Crown electric made us feel like family. One phone call and a customer for life.

Jared rescheduled on me multiple times and no showed twice without any communication. I arranged to…read morebe off work three times and still have not been able to get the electrical work done. Very difficult to get a hold of and not good on text. I hope his poor customer service was due to a family emergency or something but Ive been left with no explanation. Do yourself a favor and hire someone else.

They installed $32,000 worth of equipment in my home five years ago, but they refused to install…read moreproper footers under the heavy outdoor equipment and now my Mitsubishi dual zone mini split compressor unit is leaning precariously and they refused to fix it, so I cannot recommend them to install outdoor equipment.

Hired this company to come out for a same day appointment and it was an automatic $300 just to…read morediagnose the issue with my furnace. The tech spent no more than 10 minutes at my house and charged an additional $200+ just to change the fuse, which he claimed was the problem. I was out of town at the time and was told by my dog sitters that the furnace stopped working again 2 days later. I came home and discovered that the tech didn't even bother to put the electrical box covers back on and left clipped wires on the floor. I decided to hire Call Dad AC & Heating for a second opinion and they actually took the time to properly diagnose the issue for a fraction of the price. Turns out it was a much bigger issue than a blown fuse and Mountain Air Mechanical Contractors ripped me off in an effort to be lazy and save time. They also told me they would charge another diagnostic fee if they had to come back, even though they clearly didn't fix the problem.

Adam, the technician and owner, seems pretty knowledgeable regarding appliance repair. He also has…read moreintegrity in that he did not try to "fix" our gas stove and run up a big bill, but informed us that we would come out ahead financially by just purchasing a new stove. Furthermore, he advised us to get a basic model new stove instead of one with all the bells and whistles because there would be less to go wrong. Sound advice.

Adam is FANTASTIC!!…read more Having issues with my dryer, so I came on Yelp to find an appliance repair service. Found ADF Appliance Repair and I will be forever grateful! Adam is very knowledgeable, and it was helpful that he explained everything about what went wrong and why. He calls prior to arriving and he is always prompt and polite. Will always use ADF moving forward for any appliance repairs. Highly recommend calling Adam!

The first dryer didn't heat, but as soon as I called they came out with a replacement. A newer…read moremodel. And restarted the guarantee! Pleasant attitude, professional demeanor.

Would give them 6 stars if possible. Called about washing machine, fixed 2 days later. Jesse and…read morehis apprentice were great to work with! Very good price. Highly recommend.

We bought a Bosch dishwasher from Lowe's that stopped working after just two weeks. We called Bosch…read moreto get warranty service and were referred to this company. We have tried repeatedly to contact them, but they do not answer their phone nor respond to voicemail messages. Bosch hasn't been able to reach them, either. Apparently they are the only Bosch warranty service contractor in this area. I'm assuming they may be out of business.

Zeb was professional, communicated well, and provided exceptional service…read more Unfortunately there aren't more service providers like Starfox. What a great value, he was fair and shared the repairs needed and costs every step of the way. I called for help with a wash machine that wouldn't drain and he made short work of the project. I was glad to have Zeb in our home, he was clean and respectful and I would hire him again and again! He is Awesome