They might do a good job, but I certainly wouldn't give them the chance since apparently they think it's fine to come onto my property without asking to dump other people's trash into my trash can. I wouldn't care if it's out on the curb but it is your company's responsibility to dispose of trash properly. Even if i wasn't home to see it this time, my cameras captured it last time, it's annoying to have alerts go off while I'm at work over stupid stuff like this. A simple "hey can I dump this trash" is fine, doesn't bother me. *Edit: This seems to be a case of just lack of training for their employees. The owners appear to be aware of the problem and presumably will address it in the near future. read more

I am so very impressed with this company! Deigmar and Wederson did such a thorough job. The price was lower than a lot of places that I checked. I will be using them on a regular base. They even put away some of my little grandson's toys. read more

Would not recommend whether it is Perfect Maids RVA or All Shine House Cleaning, they are both Reggie and Andreiza Freitas. Pricing is higher than other companies and the owners are unwilling to receive feedback or provide corrections to their staff. What started out as a great experience quickly went downhill. Andreiza and Reggie initially visited our home and assured us they had a solid quality plan in place for consistent work. They said the team would work the perimeter of the room then work inward to ensure all surfaces were clean. If any area was missed, they were happy to address it and retrain or speak with the team. Unfortunately, this did not occur. Any time something was pointed out the team was just apologetic but made no efforts to fix it. When this was brought forth to Andreiza, she was not willing to hear or listen to my concerns. She instead asked me to feel free to find another company. This is not customer service. I am not hard to please, in fact we had months of bi-weekly cleans that were going well. It all fell apart after we took a pause for COVID-19 and then resumed cleanings. I asked her to delay a month and after one clean was skipped she asked if they could resume. I reluctantly agreed, as I did miss them as they did do a great job. However, upon resuming work, 3 bi-weekly cleans in a row with subpar work with no willingness to correct. My daughter and wife were uncomfortable in our home as one of the cleaners was dealing with a personal issue while on the job. I would not recommend as it is odd to be "fired" as a customer from the owner who could not hear that the commode was still dirty. I can accept that different areas will be our could be missed but that is the one thing in the home that should never be "missed". read more

I've been using All Shine every other wk for over a year now and am still beyond pleased. Other house cleaning providers started out great, but got sloppy as time went on...but All Shine is still VERY thorough! I am a knick knack lady and they clean each piece! Do not hesitate, as my favorite days are the days they've come and made my house sparkle! Finally, a company who takes true pride in a job well done! A++++++++++ read more

I used All Shine Cleaning for about 2.5 years. They started off great, no problems within the first year and a half. However, within the last few months quality greatly declined. As I checked behind them, I noticed more and more deficiencies and sent pictures to the owner Andreiza - ranging from floors not being mopped (dark floors hides dirt, but when I cleaned a water spill on the same day as their service, the paper towel revealed heavy dirt); floor area in front of and behind toilet would get neglected, and the inside rim of the toilet. I did notice that after recently requesting a different crew, the cleaning job was great that one time. I'm thinking they were one of their better crews. Unfortunately that was short-lived, because they sent a different crew the next two times. So with this service, I'd say it depends on the cleaning crew you get. Also, Andreiza can be a bit hard to communicate with at times (not because of language barriers, rather just her personality) she can have pretty abrasive over and undertones, even after approaching the concerns politely. Once she never responded at all to a concern - I overlooked that. I try to give people several chances to work through issues. I tried to be very patient and understanding, since I had used them for a while. I knew they were capable of doing a good job. I also made sure to accompany my concerns with pictures to show the areas of deficiencies (on the same day of the cleanings). With the last complaint (complete neglect of cleaning under the toilet rim - basic cleaning 101) she discontinued my services without warning - though it was for the best - it was time to finally be done with their services anyway. To those who may get comfortable with their initial cleanings (first year of service) and stop checking, just know that when you do realize they have begun to slack-off in quality, she will cancel your services. I made sure to give myself time before giving a review to ensure I wasn't posting out of frustration. However, I realized that when looking at reviews, I want to know this information prior to hiring a new cleaning service. Hope this helps someone... read more

This is the best cleaning service I have ever experienced! They are extremely thorough and trustworthy. I will keep using this service as long as I can!! read more