Unfortunately I found All South, specifically Jeanell Wilson, to be an incompetent, unscrupulous and conniving property manager. After renting a unit that she poorly managed for many years, and that I took excellent care of, she attempted to keep a large portion of my security deposit largely for reasons that she contrived. I sued her and All South in small claims court and won the suit. The Judge blasted her practices during the proceedings. Ms. Wilson was required to pay my security deposit back to me plus court costs. All South is not an organization that I would do business with. read more

Jeanell helped me and my Dad find a home in Ponte Vedra Beach after a long and difficult move down from South Carolina. Jeanell and her Assistant, Linda, both went above and beyond to help us in finding the perfect place. Jeanell truly worked on my Dad's behalf in negotiating prices with the owner and now as his Property Manager, anytime there has ever been an issue, no matter how small, Jeanell has been prompt in sending out someone to fix it and making sure everything is overall, good, and dealt with as it should be. She is also kind, efficient and has the skill to pay attention-to-all the details. We were so fortunate to have such a great team help us in such a difficult time. I highly recommend Jeanell and All South Realty to anyone who is interested in a great Realtor or a Property Manager who is ultimately, just good at what she does! read more

Connie W. is spot on. my husband and I both called on different occasions and we immediately decided we did not want to deal with all south realty whatsoever. their business is highly disorganized. (..atleast, that's what I gathered from talking to them a couple of times.) trying to see properties is like pulling teeth and their website is totally off on prices & pictures. homeowners, you're better off putting your rental on craigslist. I would never put my house up for rent with these ladies. they're rude and somewhat condescending. read more

I just moved back to the Beaches and of course the first thing most do is find a place to live. Well, heck, I am no different. With All South, even if there was something on the list I would have wanted to see, that wasn't going to happen for me! I figure that first contact, usually over the telephone is very important. I had already done my homework on their webpage so a simple call just to confirm shouldn't be that frustrating. The prices listed on their site were wrong, by hundreds! When I asked about their updating procedures, she said regularly but then told me I had to come in and get a paper list if I wanted to see all her current listings. HUH??? The trip into the office was weird. She looked like we might as well been wearing masks and toting guns. I am not a model, but I know I am not scary looking either! She would leave the room with us just sitting there. I finally just took the list and left. Oh yeah, I did ask her for a Beaches map. Most realtor's used to have 'em. She looked at me like I asked her for money and gave me directions to the Gate station down the road. Needless to say, I didn't even drive by the properties. If that is how they treat you before you are moved in, can you imagine how you would be treated once they have you locked into an agreement for a year?! read more

The only reason I am giving All South Realty, which is essentially Jeanell Wilson, Owner and realtor, 1 star, is because 0 is not an option. If you are thinking of renting from her, or listing with her, RUN!!! From the beginning, I signed a 1 year lease on an apartment. She was disorganized, rude, and condescending. If I was not in a pinch, I would have ran. The contracts are completely 1-sided in her favor... So BEWARE of signing it without you or your lawyer revising. Anyway, She had OVER 1 month to tile and clean a 330 square foot apartment from the time I gave her my deposit. When she gave me the keys, the place was filthy. Construction debris and the previous tenant's filth was layered and caked everywhere. Midway through the rental, the pipes started leaking. the apartment flooded. No reimbursement for a hotel was offered or suggested. If not for friends, I would have been in limbo for a week. The upstairs tenant was able to stay in hotel for a day until they were able to restore the water, however, all the construction was in my apartment. 1 week uninhabitable. The apartment sits behind a beach house, where there are no short term rentals allowed per city ordinances. However, the place was rented by the week constantly. 8-10 cars parked outside my apartment were normal occurrence. Big pets were always in tow of the the vacationers as well. Now, waiting for my deposit way past the 15 days of the state statute. What a surprise. read more

My wife and i have used All South Reality since we bought the condo in 2004. Jeneall has been very professional in handling all of our needs . Making sure rent is paid on time and general maintenance . She found us a wonderful renter who doesn't smoke no pets now going on 5 years . We highly recomend using All South Reality with your properties rental or sales .. read more

Do not use this company. They are liars and they will try and steal your money! The owner Jeanell is rude and very condescending. They do not prep or maintain their properties. read more

I have been renting through All South for a few years and I high recommend this company! They are always been quick to respond. This year has been especially tough and the went out of their way for our family to make us feel comfortable and at peace! read more

I have used All South Realty for the past 6 years and they have always been fair and accommodating when issues arise. I payed my rent on time and was a good tenant, interacting well with my neighbors. As a result my rent was never raised in the time I was there and when I moved I did my part as a tenant and thoroughly cleaned up, patched all holes and painted. As a result they partnered with me and returned my deposit in full. I recommend All South Realty as your property manager or realtor. read more

Jeanell has horrible customer service skills. She understandably represents the owners of the properties she is listing, but her rude attitude is very obvious and unnecessary. After putting in an application for a condo in Jax Beach we took a second look. Something did not feel right about the process and the building. I'm one that needs to feel good about such an important decision as where we want to live. After attempting to discuss some of the concerns we were having Jeanell was so ugly and rude. I have never had anyone talk to me in the way this woman did. I can only imagine how leasees are treated after signing a contract. Please proceed with caution when doing business with All South Realty. read more

Jeannell is a great property manager, she's helpful and readily available whenever we need her!

I have had the pleasure of renting with All South Realty for the last 18 months. From the day we moved in, Jeanell & Linda made our transition to Jacksonville so simple and such a pleasure. Every time we had a maintenance request, it was addressed within 24 hours. When our air conditioner went out on the Fourth of July, Jeanell answered the phone and handled it right away! We could not have asked for better landlords in the time that we have lived in Jacksonville. I hope we are this lucky with our next move! Thank you Jeanell & Linda for always being there for us and for treating us like family! We will truly miss you ladies and wish you all the best in the future! read more

Where to even start with these people... From the first phone call I sensed an indecency about this company that lingered with me throughout the entire time I dealt with them. At the first (and only) property we looked at, the real estate agent, Jeanell Wilson, showed up nearly 30 minutes late! Not to mention that the home was less than ten blocks from their office. When she did arrive, I greeted her and gestured to shake her hand, to which she snobbily replied "I don't shake hands." Once inside, she failed to show or explain much of anything about the home to us. She somewhat answered our questions, and then got on her phone until we were done looking. Because we liked the property we asked for the application, she only had one and told ME to make a copy for my roommate. We turned the applications in with the fees, and never got a call back. I called their office several times, and was either told they were busy at the moment or would get back to me shortly... but they never did. Im not even sure if they ran our applications, but they definitely took our money. A pretty outrageous experience to say the least, which is why I have no problem giving them yet another one star rating. read more

Of all of our business and living realtors that we have dealt with, All South Realty is the absolute most unprofessional and greedy company by far and they throw blame at the Home Association company for problems that are theirs. Once the lease is signed, your customer service goes from 10 to -1. They lie. Too many personal details to review, but I highly suggest you get everything on paper , signed and done before you move in the place you rent or buy. I still wouldn't expect any professionalism after that. Highly disappointed and letting my friends and family know about this company and affiliates. Oh, and an 80+ year old man for building fixer uppers isn't ideal, professional or realistic. Let's get real. read more

Kristen M... Do you work there? These people will lie to you. Don't rent from them unless you like driving to the beach to find out that your rental was rented out by another company and they gave you a smaller property... read more

Disaster working with All South Realty, Inc and Jeanell Wilson. It is unfortunate when the family is excited over a vacation rental that was promised to you and rental agreement sent, only to have Jeanell contact me to advise the unit had a deposit a day after all was to be said and done. Please ensure you visit the Florida BBB as I should have. The business is disorganized and is based on verbal agreements. My rental agreement failed to make any difference on obtaining this rental. Jeanell is disorganized and the company cannot be trusted to ensure you have a pleasant experience. Dr. D. Vuzzo read more

I wish I could give them zero stars as they don't even deserve one. There is a property I was interested in on Jax Beach ... I emailed and got no response. I called and the lady who answered was about as personable as a rock. I left a message for the listed agent and again never heard back. I went to a different agency and had an agent contact All South ... all seemed well then 2 weeks into the conversation All South changed their mind about the pet policy. WTH!?!?! Don't waste your time with these ladies. I am in sales ... poor service is a big pet peeve of mine. read more

I think it should be called All Mouth Realty. I have rented from Jeannell for 2 1/2 years, and I've had enough. I've been without an operational clothes washer for a week now. ASR sent out a repairman two days after I called them, but Jeannell won't approve the repair because she's so cheap! This isn't the first time, either. In August of last year, the antiquated washer quit, so I spoke with Jeannell on a Wednesday. I told her that I would take off work on Friday, to give her time to get a repairman there. I waited all day, but no repairman ever showed up. I went down to the ASR office and they said there was nothing they could do. It also took a week to get it fixed that time. "Nothing" is exactly what you get with All South Realty. Avoid them at all costs. You'll be glad you did. read more

I have used these guys every year for the past four years for vacation/resort weekly rentals. We will never used them again. Highly disorganized, non-responsive, and looked me in the face and blatantly lied to me. We usually get the biggest house that they have due to the number of people we bring. It was perfect for the sleeping arrangements. We were told at first it was available for the week we wanted. I sent down full payment as usual. She said that there was an issue with water damage and that the owners would have to fix it before I could rent it. She said she would put me in a nicer property. The owners never came through with the repairs so we stay at the other property. BUT!!! When we drove down got the keys, etc, we drove right by the other property and guess what??? It was rented out to someone else!!! They said, "ya we rented this a couple weeks ago". REALLY!!! The property she put us in was nice but much smaller and cramped. Sleeping arrangements were horrible. NO WIRELESS. She lied about that too. I TOLD HER. I need it for work. I had to drive to McDonald's. lol. read more

Family was relocating to Jacksonville Florida. Rental agents in that area in general were not returning calls. The only plus about All South is that they did respond and showed one of their properties they were managing. We rented thru All South for over a year. They did not provide any service to us during that time. When it came to leaving the property we left it in better condition than we got it, which was in marginal condition at best. We complied with the lease by having the carpet clean and the lawn cut the day we left. First we were hit with $200 taken from our deposit for "lawn maintenance", when All South was confronted with this they reduced it to 50, since we had photos. Second blow came when the security deposit came and it was 500 short. Attempts were made over the phone to resolve the issue, messages were not returned. Went to the office and was told it was deducted for a "Pet Fee", although pet did not cause any damage. Lease clearly stated that the 500 in question was a "Pet Deposit" not fee. All South refused to acknowledge this even when shown the lease. To cut this short, ended up filing complaint with the Northeast Florida Association of Realtors 904-394-9494. This got All South attention. They contacted me several times attempting to work it out and that they had the 500 ready for me to pick-up. If you are forced to rent thru this business, please do yourself a favor. Take pictures inside and out when you take the property and when you leave, request a walk thru when you begin lease and end it. Carefully check lease and keep all records. All South will not respond in a professional way if you, as a renter, attempt to deal with issues. Please keep the Realtors Association number I have provided, there is a good chance you will need it. read more