Why would someone from Brooklyn be commenting on a local business. Looks bogus to me. We have been with All Star Alarm for 11 years now and have been always happy with them. Had to have them come out a couple of times for thing. They have always been prompt and courteous. I am not a yelper so they probably won't list this review either. But I just couldn't let the negative (false) review go un-answered. And I can't believe the owner would ever say "your killing me". Maybe the reviewer had the wrong business. Did a little research about this the 1 star review was complaining about an All Star Alarm in New York not in Santa Rosa. I have flagged the review as inaccurate. We will see if Yelp will take it down or at least move it to the correct business. read more

This company is fantastic! I have worked with Rob for almost 10 years. I have recommended him to at least 5 other people, all who have installed his systems and EVERYONE has been thrilled. If there has ever been a problem (batteries, etc) he has come out within the next 24 hours. He is thorough, proactive and has excellent pricing. I saw the other review, says person is from NY. I wonder if she reviewed the wrong company, because my experience (and the experience of my friends) has been so positive. When I was in the process of purchasing a new home, he even came out to several prospective homes for FREE, just to give me his advice. Fantastic. No question. read more

We have used All-Star Alarm in our business for over three years. I have been completely satisfied with the service we received, from installation to monthly maintenance. It's a pleasure to work with a small, family-owned company because they truly care about their customers and take every step necessary to maintain our satisfaction. Rob White, the owner, is a courteous and conscientious guy who follows through on his promises and is always available when we need him. I have no regrets about choosing All-Star Alarm for my business. I read the one-star review and just don't believe it. I don't think this woman remembers which company she used two years ago. read more

We have been doing business with All Star Alarm for five years now and have had nothing but GREAT service! Installation and training was very thorough and their system is easy to operate. If I need to change a code I call the owner and he actually answers the phone and helps me within minutes. Their pricing is very reasonable which is one of the reasons we chose them. An employee tripped our alarm by mistake once and the police sent us a bill for coming out. I called the owner about this and he actually deducted the amount of their fee from our bill. I have nothing but rave reviews for All Star Alarm and highly recommend them. read more

We have had this company for many years and we have had no problems with them. When we first contacted them, the owner came out and went over everything with us. I felt comfortable using him for our alarm service. A couple of months ago I received a phone call from them letting me know they hadn't received their payment. I was shocked because I have it automatically set up for auto pay from my bank. I checked and the check went out but never cleared. I immediately issued them another check. They were really nice about it and didn't charge a late payment fee. I would recommend them to my friends and family. Diane Parker read more

Rob has been servicing my getaway place for six years. He is always friendly, prompt when he gives me a time when he will be there and very efficient. After a remodel, he came and upgraded the area and walked me through the process of changing codes. Whenever I call with a question, no matter how trivial, he either has the answer or gets back to me promptly. The service with which he is connected is quick to respond when there are alarm issues. I really like the personal service of talking directly with the owner and knowing I am in capable hands. read more

S.M.Mills Have had All-Star alarm for two years now after cancelling one of the largest providers that people are more familiar with for a period of years, and am so glad I made the change. The owner, Rob, is very consciencious and the people he has working for All-Alarm are very pleasant as well, and patient, as I have opened doors many times forgetting to disarm my alarm. If anyone out there is looking to install an alarm, call them if you want great service and people who really care. System works perfect !! read more

All-Star Alarm came recommended to me through builders who used All-Star Alarm (Rob White) for all their new construction of high-end homes. I had my alarm installed approx 4 years ago and have used the service ever since. In the few times I have had to call with questions or concerns I have received great service. I am in the real estate field and have subsequently recommended All-Star to several people who also use Rob White at All-Star and are completely happy with the service. Nancy Just read more

I've been a customer for over a decade and have had nothing but excellent service both on installations and problem resolution. I am rather appalled that Yelp gives a poor review based on the rant of a single person, and disregards the dozens of excellent reviews by long term customers. Something seems badly amiss here with your "software". But software is a decision of people and cannot be an excuse for erroneous thinking. Perhaps this is a case worth investigating as a quality control issue. read more

We have dealt with Rob at All Star Alarm for several years. He is very professional. We are very happy with all the work he has completed from installing the alarm and servicing, to handling all phone calls with questions. We previously dealt with Bay Alarm and there is no comparison to the service we have received from All Star Alarm. I am sorry that one person has been so disgruntled, but I know several people who have also used All Star Alarm that are very happy with service received. read more

We have used All Star Alarm for over nine years. They have always been more than helpful and professional. We did a complete remodel of our house and their system has been in use in our house since then. It has been inadvertently tested by our cleaning people when we have been out of town and have forgotten to have it turned off for their entry. Works exactly as it was designed to do! We have recommended All Star Alarm to our friends with complete confidence. read more

I have been with All Star for approximately 4 years now for our personal home as well as my husband's business. We have had nothing but a positive experience with Rob and his company. Every time I have had a question, he returns my phone calls with answers in a timely fashion. They have been fair and honest with their pricing. Overall, I have been very pleased with their service. Another good reason to support them is that they are a locally owned company. read more

I have been a customer of All Star Alarm Company for 9 years. The owner, Rob White did the installation of the alarm system in our new home. He was very courteous and timely. He gave us an accurate, reasonable quote before he did the work. The installation went smoothly and has been working fine for 9 years. I love this business because you get the owner on the phone when you have a question or need service. Great company! read more

We have been customers of All-Star Alarm for over 15 years +. We have never had any negative experiences with them. They have helped us out in more ways than one. We too are a small operation and find that we can't always please everyone but Rob (owner) of All Star Alarm is one of the kindest individuals I have had the pleasure doing business with and will continue to do business with. read more

Great family owned company! I have been working with Rob and his firm for about 10 years and have only great things to say. He is prompt to return calls and provide quotes. Rob has installed dozens of alarms on projects I have constructed and I have always been happy with his professional work. He also has installed alarms on my own home and vacation home. I would not use anyone else! read more

We have used All-Star since we moved to Santa Rosa 4 years ago. Rob helped us get all set up and was very patient with us as we were unfamiliar with our system. He has come out several times to help us with various issues and couldn't have been more present. In addition, we receive a discount on our insurance as a result of using a home monitoring system read more

This is a great local company with excellent service. I have used them for over 5 years. In fact, I cancelled my previous alarm company because they couldn't correct a false alarm problem. Then I went with All-Star Alarm and Rob fixed it immediately. I have referred other people to him who are also very pleased with his work. Arnold H. from Santa Rosa read more

We wanted to feel safer in our townhouse off Bennett Valley Road & Robert was highly recommended to us. We find him pleasant, courteous, knowledgeable and highly professional. He goes the extra mile. When we had a beeping alarm, he patiently explained what to do and then came right out. Now that's excellent service! We give All Star Alarm 5 stars. read more

I was the general contractor when we built our home and All Star Alarm was Quick, On Time and Competitively Priced. We have never had any problem with them and will continue to use them to monitor our burglar, smoke, heat alarms and fire sprinklers. I have dispatched for several police and fire department and All Star is as Good as it gets. read more