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    Advanced Security Systems

    4.1 (19 reviews)
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    Security monitoring services

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    4 years ago

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    Michele B.

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    5 years ago

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    11 years ago

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    12 years ago

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    12 years ago

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    Ask the Community - Advanced Security Systems

    Review Highlights - Advanced Security Systems

    Recently I had problems with my alarm system going off, even after changing the batteries .

    Mentioned in 2 reviews

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    Reed Brothers Security

    4.2
    (549 reviews)

    I was having trouble with unlocking my security screen door…read more Called Reed Brothers Security. They were immediately responsive, quickly identified the problem, and repaired it. A bit pricey ($125 or it might have been $150.) for maybe 15 - 20 minutes. But I don't want to have trouble locking or unlocking a screen door (attached to my main door) especially in the evening, so I am not complaining. I would use them again without hesitation.

    I need bars on the windows to keep the bad guys out. I bought some at Home Depot but they were the…read morewrong size so they went back. I looked at Reed Brothers website and saw they have different styles so i called and asked about a specific measurement. I was told i need to speak to a certain person who wasn't there. The guy asked me for my phone # and said he'd give me a call. I asked "Will it be today?" and the answer was no, it will be tomorrow. Well it's been several days now, and nobody has called, and obviously no one is going to bother calling. Probably he threw my number in the garbage. The guy i spoke to was also sort of unpleasant. It was his tone. He told me if the bars are going on bedroom windows you need quick release per the codes. I told him they're going in the living room. He said in some cities you even need quick release for the living room. Hey that's my problem. You just sell me what i'm asking for, and let me worry about the codes. If there's a fire in front, you just go out the back door. Sounds like he's trying to talk me out of buying anything. I am done with them. I found my bars elsewhere and they're fine, and cost less than their prices anyway. Can't be bothered to call the customer, OK, that's your loss buddy.

    AAA Oakland Rockridge Branch

    AAA Oakland Rockridge Branch

    3.7
    (211 reviews)

    I have been a AAA roadside service member for 12 years. I've received good service over the years…read morehowever today I was totally scammed about their battery warranty and can no longer recommend them. I had to get my car towed by AAA Friday because my car wouldn't start. My mechanic updated me Friday afternoon that the battery was dead and they were charging it. Then today, Monday he told me the battery was bad and could not hold a charge. I called AAA and asked if it was still under warranty- they said yes, ordered a driver and told me I needed to be at the mechanic to receive service. I confirmed they could do the service at the mechanic's and they said yes. I waited 2 hours and multiple phone calls to customer service for someone to show up. When the driver named Jope finally arrived, he asked me how often I drive. I said "every day." He then asked to see my mechanics work- my mechanic showed him their testing device and explained the battery won't hold a charge. The AAA provider then mumbled that if I don't drive enough... I interrupted him and told him the facts again: "I DRIVE THIS CAR EVERYDAY." He then said he has to jump it. My mechanic informed him he and AAA have to assume all responsibility for anything that may happen should he jump it in his shop. If the AAA service member is so certain that jumping it is a valid idea after my mechanic already ran and showed him these tests, then why did the service member step out of the shop to call AAA? He then told me he couldn't provide service inside the shop even though AAA told me earlier on the phone that as long as I was there, he could. I reminded him I was told on the phone my battery is protected under warranty and I was told on the phone I would be given a battery replacement. He said he had to jump it first. I asked him if he could jump it on the street he said yes but that he couldn't help roll my car out on the street. I then went inside to ask my mechanic if he and his shop would move the car to the street. While we were discussing this, the AAA service member must have driven off as when I stepped back outside to confirm we could roll it out, he was gone. Literally nowhere to be seen on the block or area. When I called AAA to file a compliant, they offered to send another driver. But why would I agree to that? So I could wait another 2 hours to be blamed for a battery that no longer works after 3 years by the next service person suggesting it died because I don't drive as much as I say I do??? Uh, no thanks. So not only did AAA give me false information on the phone, the service member refused to replace the battery, tried to gaslight me into thinking the battery didn't work because I don't drive enough (you can check the mileage I drive every single day!!) and then disappeared on the job without saying why, without coming into the shop to ask if/how I wanted to proceed. He literally vanished. This is the worst service I have ever received. I have lost complete respect and trust in AAA after being a loyal customer for well over a decade and will be looking for a replacement as I continue to share what happened to me on as many review sites as I can. STAY AWAY FROM THEIR BATTERY SERVICE. ABSOLUTE SCAMMERS WHO TEACH THEIR SERVICE PROVIDERS TO MAKE FALSE ACCUSATIONS AGAINST DRIVERS, WHO DON'T HAVE FAITH IN THE SAFETY OF THEIR OWN PROTOCOL, AND WHO VANISH MID SERVICE.

    My first time at this AAA branch. It was so nice. I was…read moregreeted by the door. Wait for my turn and an associate name Tatyana J helps me with my car registration and other things that i need to do for my car. She was so nice and helpful. Tatyana was also training a new employee at the time I was there. She was very nice with her new coworker. I observed her being very polite. The amount of time I spent there was very quick and pleasant. Thank you Tatyana for making my AAA experience even better. Carla L

    Advanced Security Systems - securitysystems - Updated July 2026

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