This letter I sent to Eisenhower Patient Relations tells why I'm giving Dr. Wong this one-star…read morereview: To Eisenhower Patient Relations, The letter I sent to Dr. Wong through the portal, yesterday, summarizes the medical situation that I just went through: Dr. Wong, when I came to see you about what I thought was piriformis syndrome, with that large swollen area over the muscle, you gave me a Toradol shot, trigger point injection and sent me to PT, none of which helped, after which you referred me to Sports Med to get an MRI. In hindsight, sadly, all those pre-referral treatments probably aggravated the actual cause. The MRI revealed that I'd actually TORN my gluteus maximus, one-third of it, and there was a large fluid pocket above it that needed to be aspirated. Aspiration led to suspicion that the material in the fluid pocket was something requiring more testing and two days later, sports doc called me to say come into the hospital immediately, that fluid is a massive staph infection! I was released from Eisenhower Medical on Sunday after being admitted on Friday evening. Still on heavy antibiotics with a drainage tube and bag attached to my upper right butt. Swelling and pain, alone, can be a warning sign of a staph infection, according to medical literature, a warning sign sometimes mistaken as strictly muscle pain. At my age, that should have justified, for insurance, an immediate MRI that would have led to a quicker resolution and not put me at further risk of the staph getting deep into my muscles or my blood stream. Next time you see a patient with similar symptoms, you'll now know that there's the possibility of Staph as well as other options. Jonathan Bernstein Founder Bernstein Crisis Management ------------------------------------------------------------------------- In short, I was just lucky that my body contained the large infection area to a location where it could be drained and my Concierge Primary Care, Dr. Sanchez, has just ordered the drain removed because the liquid flow has dropped dramatically. In the time between Dr. Wong's missed diagnosis and the time the staph was infected and I was hospitalized was all time when I wasn't being treated for an infection at all - so it got worse. I ended up with a too-near-death experience. I loved the other docs involved - Dr. Sanchez, Dr. Chang the interventional radiologist - but I think Dr. Wong missed this diagnosis big time and the hospital should take appropriate steps. Jonathan Bernstein Founder Bernstein Crisis Management

I'm very excited about getting my back pain take care for once with Doctor Kevin Wong next month…read more.. So far the treatment and care of the facility and staff is extremely helpful and caring. Thank you.

Dr. E, Susan & their entire staff took care of my wife for over 15 years. Their compassion and…read moreunderstanding are the best. Treatments and consultations were excellent. Making sure we had all of the information we needed before moving forward with any treatment. love them

For years, I had suffered from chronic, debilitating pain due to countless surgeries related to…read morecancer. I struggled to do just the little things we all take for granted. I have been a patient of Dr. Erlesson for over a decade, and his treatment gave me my life back. He was able to manage my pain using some of the latest technology available for pain control. His staff is top-notch and always available. I highly recommend Ranch Mirage Pain Associates. Pain can ruin your quality of life. Dr. Erlesson helped me by using a combination of medications and technology, which combined gave me a quality of life I can once again enjoy.

I saw Dr. Ko for treatment for Fibromyalgia, which I've had for 40+ years. I have not had any…read moresymptoms for 1 1/2 years. Dr. Ko and his nurse, Barbara stayed with me the whole time, physically in treatment room, but emotionally as well. Totally supportive! I mostly highly recommend!

I met Dr. Sam Ko in 2017 when he was an ER doctor at Loma Linda, and I was having a mental health…read morecrisis. The hospital psychiatrists were going to send me home without treatment, and he fought and worked it out to give me a small dose of ketamine in the ER to help my suicidal ideations. I was in the middle of a chaotic ER, but he did everything he could to make the experience calming--he gave me his phone with a soothing playlist, a blackout mask, and talked me through some breathing exercises. The dose of ketamine really helped me get through that day, and I always remembered Dr. Ko from that day. Fast forward a few years, and I discovered he had opened Reset Ketamine near me. Recently, I went to Dr. Ko for Stellate-Ganglion Blocks (SGBs), and I found the experience to be very comforting. Though this is a procedure requiring medical sanitization and procedure, Dr. Ko makes the clinic as Zen as possible. Everyone involved in the procedure sets an intention, including the patient, and he talks you through every part of it. Dr. Ko is just a kind, caring, honest and knowledgeable physician, and his staff is the same way. I would not ever hesitate to recommend Reset Ketamine if you are looking for science-backed alternatives for your mental health care.

Dr Wong is excellent. He takes his time with me and explains everything well while dealing with…read morepain management for my neck issues. He answers questions thoroughly. The office staff is nice and helpful.

They do not respond to patient needs. They are only concerned with protecting themselves from being…read moresued with a plethora of releases of responsibility forms to sign. Try to get help from them for a botched surgery. Good luck.

The cleanliness and the friendly staff members. They are very efficient in their job.read more

I have to change my review. I had to take a few minutes before typing this to calm myself down…read more Bottom line, I just had to hang up on Marissa, in Palm Springs, who was literally shouting at me 15 mins ago. I mean shouting, not being firm, but out of control shouting. Now I dont know if that woman has a substance abuse problem or is struggling with her mental health, but I will not be treated this way. I have left several messages over the last few days. She called me about 5 days ago to schedule my SI joint injections. I was in the bathtub crying with severe constipation, hoping the warm water would help me. I told her I couldn't even think, if she could please ask doc what I should do. She said she would ask Doc and get right back to me. She never did. And I discovered enemas, as the only way to relieve myself. So I have left several messages, none were returned. Last night I was in a lot of pain and I left one more message, this time expressing my frustration. Please feel free to ask her for the voicemail. And first thing this morning, she calls me screaming. So needless to say, I will not be returning to Lifekind for any treatment. I will be discussing a grievance against Lifekind with my IEHP case manager, and sending this to you via email as well. I am absolutely disgusted with your clinic at this point. You should be ashamed of treating chronically illl patients this way.

Dr. Sharma is very caring and personable. He has been helping me with back pain, trying several…read moredifferent methods of spinal injections. He is is always trying hard to alleviate your pain.

Dr. Sharma is a good doctor but boy is there a disconnect with the front desk staff. . . .talking…read moreabout patients, attitudinal, rude. . .I wonder about who even see's these reviews. I would ask Dr. Sharma to ask every patient first thing when he walks in the room to rate the service they received when they first walked in. . .maybe things might change if he had some ongoing accountability of the kind of service folks were getting up front.

If I could give them a minus 0 I would. Worse pain management doctors I've ever seen! No…read morecompassion or empathy. I didn't want pain medication, I was there for a scheduled injection. The doctor I usually see had just left the practice and the doctor who took over was rude, didn't bother to listen to me and just gave me a list of exercises to do! If he had bothered to read my chart, he would have realized I was already doing those and they weren't working. This was several years before the pandemic broke out. If you can avoid going her, do so. They aren't a great help!

Well let me say that it started out awful but then I had Dr. Kim and I really liked him, but I…read morewent through hell before I could get any help, I had to change Pain Management places because of Insurance so they made me jump through hoops to get my medicine that I had been taken for over 10yrs, and they had all my records and all my test of everything! Ok well then my Doctor left and them gave me a new one and guess what! I had to start all over again, and now this one think she is going do what she wants without taking into account what I have been doing, and put in the wrong meds and blamed the Rite Aid. So let me be clear when I say I had to start all over again, means no meds or any help till I jumped through the hoops I went through a year ago!!! I don't think it's fair that they gave me a new Doctor and then treat me like I had never been in this office before!!!!!!!!!!

I recently completed the 8 week RELATYV treatment program for chronic pain. I highly recommend the…read moreprogram. My issue was lower back pain together with rock hard quad muscles. The electrodes work wonders. Meghan was outstanding with her professional approach. Each session ends with a neuro massage which everyone should experience. My pain reduced 25% and 50% after each treatment. I also experienced the calmness and peace of endorphins. That is a lovely feeling. Each session is 90 minutes of dedicated treatment.

What a great experience! I have had IV treatments before but Meghan made this experience so…read morecomfortable from start to finish. She was very knowledgeable in all the different vitamins to add if I desired to. I felt incredible after her treatment and will be a returning customer every time I'm in that area. River Drips is hands down the BEST company to reach out to for this treatment. Thanks again Meghan for a wonderful experience!!!

After several years of severe lower back pain....(level 9-10) and after…read more epidurals that didn't help. I was recommended to see Dr. McCafferty. Thank goodness, he examined me and after exrays recommended lower back surgery....My 3rd and 4th vertebra were bone on bone....I agreed to the surgery, which was a 3 to 4 hour surgery...Its been a month now and I had my 30-day exray and checkup. I can say 100 % of the old pain is gone....I'm walking upright without a walker most of the time...I still have several months of conditioning ahead of me but feel like a new person...I'm 80 years old and Dr. McCafferty has given me a new life...Thank you so much. I very highly recommend Dr. McCafferty to all family and friends... Ronald Dean Smith.....Indio, Ca.

Dr.McCafferty is THE BEST. After a year of dealing with on and off severe back pain and non…read moreinvasive treatment, I was referred to Dr.McCafferty. He is considerate and caring. He is my hero. My surgery was 3 months ago and I feel brand new. His office staff is excellent and organized. His PA Scott is great. My experience with them far surpassed my expectations. This was truly an excellent experience. Thank you Dr.McCafferty. Not only for saving my back, but for the excellent care you give your patients.

He is a very caring, thoughtful person and Dr. Sometimes you have to wait there and I understand…read morethat can be frustrating. But isn't it good to know that if you, as a patient in pain- like all the patients there, will get the time you need with the Dr? He is a truly exceptional person and doctor. Highly recommend.

A PA is not a doctor l have yet to meet Dr. Reinhart and I probably never will. Both intakes by…read moreboth separate PA's were half hazard at best, they didn't take time to read about my history or look up past MRI's. But they did take time to belittle and. Marginalize my symptoms. Even after finding new damage to my spine that they didn't want to elaborate on or didn't have the experience to. Just because a person is not bent over with a walker doesn't mean that they are not in pain! I see a pain specialist to make sure that my conditions do not worsen, that is the point. Add to this the chaotic nature of this office and long wait times and it's a recipe for future problems. I will be going elsewhere and I recommend that anyone else should too.