I collect a lot of vinyl and this is one of the best places around to get near- mint-condition used…read morevinyl for great prices. I'm into a lot of 80s New Wave, so I came out with a few albums in that category (some for under $10 each), one from Springsteen that was $10, and then even a couple of classical composers for $4 each. And guess what? Not a scratch on any of them! (Here's the catch: A couple records skipped in more than one place in the same song, though I realize skips are par for the course with used records. Not that I don't trust the grades given to the records on the price tags, but there should be a way to test out the records before you pay for them.) The owner is very kind and helpful. It's a small store packed with a lot of records that are alphabetized (which helps if you're looking for something specific) in their respective categories. The place can seem a little claustrophobic and could use a clearing out of the boxes and crates of records on the floor that can make maneuvering difficult and browsing a bit uncomfortable. Yes, the owner generously cleared one area so I could have a better look at a particular genre, but he shouldn't have to do that. The boxes and crates on the floor plus the skipping on some of the albums are the only reasons I'm giving four stars instead of five. Overall, Replay offers better quality and prices than some other used vinyl shops I've visited in both New Haven and Fairfield Counties. It's worth conquering your claustrophobia, I promise, and you're bound to find something you're searching for as well as something you didn't even know existed.

I got into record collecting around 2011, shortly before Cutler's in New Haven closed. Options were…read morelooking pretty scarce, until I came upon Replay Records and I have to say a good portion of my collection is now from there. Even after an 8 year excursion to NYC, I'd still prefer to go to Replay, as it's small but unpretentious. Pairs quite nicely with a trip to Glennwood for a burger and a dog.

5/5!!! I've been taking lessons here for years and I couldn't ask for better people and musicians!!…read moreEveryone is super nice and is always putting the students and customers first.

I visited Music Center to get an instrument for my elementary school student that is taking flute…read morethis year. Mark Minotti greeted us quickly and knew exactly what we were looking for. He explained the different rental options (4 month vs. 10 month) and filled out the appropriate paperwork for the rental agreement. He was extremely enthusiastic and knew how to talk to someone (myself) that knew nothing about musical instruments. This is a home town shop with a little cafe inside. There's a little bit of organized chaos throughout the place but that's what you'd expect and it adds to the charm.

This place has turned into my place for drum equipment. A heads-up to Eric, and the rest of the…read moreguys I deal with in the drum area. I'm not the most personalble guy and can come-off as a slight bit antisocial (Just sit me behind a set and I let the drums do the talking, for me!) and the guys handling the drum section know how to interact with people that are even as recluse as me, and that shows an excellence in customer service! Guitar Center, in Southington, should be ashamed, and should take some notes on work ethic from these men.

So I just heard that the 100 year-old Sam Ash chain of stores is closing - and that is what has…read moreprompted this review, I apologize in advance for its length: For over 26 years, my company did business with Sam Ash. Back in the 90's I would walk into the Woodbridge, CT store and be properly and professionally greeted, guided to the salesperson that would help with my purchase and get great advice, information and service from a knowledgeable staff member and most of the time, fellow musician. Who could ask for more? Fast forward to the 2020's and the retail giant is totally unrecognizable - so hearing the news this morning that the chain was closing didn't exactly come as a shock, as I predicted this years ago. The tell-tale signs were everywhere and honestly, I'm surprised it took this long. It doesn't however make this news any less heartbreaking. I say heartbreaking because anytime a brick and mortar establishment closes, every American should stop and tremble. This is the end of another era. Out of tradition or some sort of misplaced loyalty, I've always stopped into Sam Ash to give them yet "Another Chance" to redeem themselves and every time, I left the store empty-handed, disappointed and kicking myself for wasting my time there - again. No greeting at the door. No smiling faces. No staff to help. No knowledgeable staff on hand. So, I stood there and waited and waited. When someone finally decided to acknowledge me, they were useless. Then to add insult to injury, as time went on, they rarely stocked anything I needed. So I just stopped considering them as a supplier. Most of the time, I was there for high-end sound reinforcement for live performances - Large power amps, speakers, sonic maximizers, cabling, wireless mics, mixers, etc. My last visit there about ten years ago. I was shopping for a full-size keyboard to incorporate into my studio. I had specific questions as I'm a guitar player, not a keyboard player, and I got stuck with a salesperson who knew less about keys than I did. So how many time times do professional musicians, engineers, producers and sound people let this scenario play out before we let Jeff Bezos take care of us? And here we are. Towns across America are full of little corner music shops that sell low end everything for the grade school student and beginning musician and that's as it should be, but professionals go to stores like Sam Ash for the performance grade stuff. And when you're dumping two thousand to 12 thousand on a Les Paul or Strat or maybe 5K on a vintage Vibrolux, you want your sales staff to know their stuff. You EXPECT to be treated a certain way. You want to be able to touch, feel, see, hear and play that dream guitar you've been waiting a lifetime to buy. You want to smell that cedar top on that new Classical guitar. Kinda hard to do with an on-line purchase. Imagine buying a new car without the test drive! And THAT is what makes this a sad day in America. It's another sign of the times. Another example of how we've fallen as a Capitalist society. Some people celebrate that I guess. I don't. I'm sad to hear this news. I'm going to miss Sam Ash despite my feelings. I'm going to miss the experience of buying in person. No one wants to see a business fail. This is a part of history we're losing. Someone worked hard to build that business. It was someone's dream. And Sam Ash won't be the last. Guitar Centers is suffering from the exact same issues and collapse of the business model and I say they're next - but will they turn it around? Will their board of directors send out district and regional managers or "secret shoppers" and start fixing the issues before Jeff Bezos takes their dollars too? Will they read reviews like this one and get off their collective asses to turn the Titanic around? Probably not, when you can't find anyone today who really knows what hard work is - how do you fix it? Who's training their staff? There comes a point when the damage is done and it's not salvageable. Goodbye Sam Ash. I take no pleasure in writing this. I'm disgusted. I'm disappointed. I'm sad. I just hope that those in control at the top levels of management of these chain stores, read their reviews and pay attention - take them to heart and make the effort to improve your businesses. I know I'm not the only one who feels this way, it's just that most people won't take the time to write something like this - but I feel better for having said it. Maybe by some miracle, someone will come in and scoop Sam Ash up and right the ship at the last hour. I can dream, can't I? Ron L, Southington , CT

I've been coming to redscroll for years with my husband (even to their old store!) and love how big…read moreand organized the new store is. They have fun events including listening parties for new albums and do a great job with record store day. Their record store days throughout the years have been fun. They usually have several copies of popular releases and a very large inventory of used cds, records, and dvds. You can definitely spend some time here and find a gem. You've just got to be patient and look for it!

Absolutely the best. Best prices best service. All the records are in very good condition. No…read morebanged up garbage here. Everything you purchased. Here is also backed by their guarantee so you don't have to worry about returns or refunds or anything. This place is the best.

Tom was so prompt getting back to me right away and recommending Greg Cole to do the timing as I…read morethought I needed a big repair done from a recent move before I had the piano tuned. Greg was also prompt-fit me right into his schedule and even showed up early at my request. He quickly and easily fixed what I feared would be a big job and then expertly tuned the piano back to perfect pitch!

The best. Tom is not only an excellent tuner - highly skilled, precise, thorough, and efficient -…read morebut also deeply knowledgeable about piano mechanics, construction, and history. I greatly enjoyed our conversation as he set to work. He completed his standard twice-over tuning in good time. Our piano sounds better than ever.

Knowledgeable, friendly and helpful. A gem. The store contains a surprising amount of musical…read moreaccessories and music. It's a great resource.

Over the years I've bought clarinet and saxophone mouthpieces, clarinet barrels, and an R13 and…read moreeven a new Selmer model 67 bass clarinet from Wright Music. They are a dealer for Buffet and Selmer, and carry Clark Fobes clarinet gear too. Every time I see Crystal at Wright Music it is a great experience, and reminds me that in these days of internet shopping, the human interaction in a "real music store" adds considerably to the buying experience. She is always knowledgable and helpful, and if she doesn't have what I'm looking for, she can get it quickly. With the near-evaporation of the W 48th Street (Manhattan) music strip, I've made Wright Music my go-to spot for all things relating to sax & clarinet. Highly recommended and always worth the trip!

I have just purchased my Savage model 10 and I love everything about this guitar. Rich has been a…read moregreat help with the selection and answering all my questions. It's a great help when dealing with someone that has Rich's expertise. I highly recommend him and his guitars. Randy

(Re-posting my review here that I wrote on Facebook from March 2020)**…read more Just purchased a wonderful vintage Ramirez from Rich. He is the guy to visit if you're looking for a fine instrument, seriously, I mean this, he is the guy you want if you're looking for pristine condition instruments at honest prices with transparent and thorough descriptions. A skilled luthier, he sets up most of is instruments himself, and all around ensures they are in prime condition (both in look and sound). He is honest, straightforward and incredibly helpful. If you get to visit his studio, he gives you time alone to discover the instruments and all around ensures that the buying experience is a pleasure from the time you walk in to the time you walk out with your new axe in hand. Thank you Rich, I look forward to enjoying my new guitar for many years. UPDATE: August 2020: After months of playing my guitar the I acquired from Savage back in March, one of the tuning machine gears stripped out (from normal wear, as these are original hardware from nearly 50 years ago). Rich was available via both email and phone. He took time to consult me on replacing the hardware including back and forth communications as I had questions and uncertainties. He is there to help with ongoing service over the course of owning the guitar. Highly recommended!

I'm leaving this review for a location and dealers who were incredible in the hunt for my upright…read morepiano. I had been to several piano stores, but the gentlemen here are no doubt the most down to earth piano dealers in the area. I felt that they listened to the type of instrument and sound I was looking for and did not try to sway me to their profit. Moreover, they take their time and do not rush you to pick something immediately. They realize its a savory process, especially if you are true music aficionados. The owner of Faust appreciates music, and keeps that integrity in their business. It is important to feel right when spending this amount of money. I have no regrets going with these folks, and you will not either! They have my business for years to come...

Steve was fantastic. Knew all the details of all of the pianos. I did not buy a piano because I…read morealready have a piano, but if I ever bought a piano I'd buy it from Steve. See you after I hit the powerball. Beautiful pianos.

When one owns a nice instrument one of the requirements is to find someone who can maintain it to…read morethe level of the instrument. We have been looking for someone in the area and found Mr. Moran. He is a resource and truly a talented craftsman. When one looks at cost it needs to be measured against the expertise brought to the task--- it is well worth having him make sure an instrument maintains its quality features. Definitely will return and have complete trust in his abilities.

So very knowledgeable, very frank & honest, timely, and reasonably priced! Walked in had a…read moreconversation and took in my daughters flute for repair & tune up. Would recommend over my last experience which was horrible at a North Haven music shop/repair place.

Staff is always friendly and helpful! I could spend hours in this place. They have a great…read moreselection of random finds as well as books of course. I actually got a large amount of Christmas gifts from here, toys, books, journals.. you name it. It's one of my favorite places! (that's the bookworm in me talking). My only complaint is the bathroom is kinda shoddy, one sink didn't work last time i was there. And there was paper towels all over the floor and i do wish the store itself was larger. But all in all its one of my happy places & i love to frequent here.

Stopped by here since I was going movie to grab my favorite refresher the dragonfruit with lemonade…read morewell when I first tried it I was like not bad then I quickly realized it was more ice and lemonade juice than the actual more and hardly any dragonfruit. The service was okay the value was disappointing $7 something with taxes for a Trenta but the actual Starbucks location it's high $6 for final price fur a Trenta.