I'm leaving this review for a location and dealers who were incredible in the hunt for my upright…read morepiano. I had been to several piano stores, but the gentlemen here are no doubt the most down to earth piano dealers in the area. I felt that they listened to the type of instrument and sound I was looking for and did not try to sway me to their profit. Moreover, they take their time and do not rush you to pick something immediately. They realize its a savory process, especially if you are true music aficionados. The owner of Faust appreciates music, and keeps that integrity in their business. It is important to feel right when spending this amount of money. I have no regrets going with these folks, and you will not either! They have my business for years to come...

Steve was fantastic. Knew all the details of all of the pianos. I did not buy a piano because I…read morealready have a piano, but if I ever bought a piano I'd buy it from Steve. See you after I hit the powerball. Beautiful pianos.

Nikos is a very personable and warm sales person. He is quite knowledgeable about everything…read moreYamaha. He let me look around and try out the pianos and offered helpful suggestions. Honest business and great customer service. Thanks Nikos!

I had two of my pianos tuned and cleaned by Faust. Their piano tech was friendly and knowledgeable…read more I have used many other piano tuners but was happy with the service that they provided. I'm giving Faust 4 stars because of the lack of flexibility with their schedule. I work during the week and they don't have any weekend appointments available.

Great kids menu options. My son loves it, it's our second time here. Get their smore!!read more

Everything!! Kind, courteous and prompt service. My piano sounds great again after years of neglect.read more

He is amazing! He can do it all! Jim is extremely knowledgeable about everything pianos. He sets…read moreup his appointments and shows up on time. He is great!

I have a 1960's spinet with broken keys & other issues. Had one piano tuner/repair tell me it's…read morenot feasible to fix. Jim fixed everything and tuned it in 3 hours. Great job and we are so pleased with his work.

My Chosen Piano Dealer for Life…read more It has been 7 years to the month (Sep. 2016) since I first patronized Allegro Pianos. I started my piano journey with a digital upright Kawai; upgraded to a 2016 Estonia 168 baby grand; and finally acquired my dream piano, a 2023 Bluthner Model 6. I also took piano lessons at their school for two years. My progress was rapid, and I am looking forward to enjoying my Bluthner until my dying day. Given my long acquaintance with the owners of Allegro Piano, Ori and Rebecca Bukai, I could write a voluminous review; but to be concise, I'll recount my most memorable experiences that make me so grateful that I happened on their company given the sea of competitors in the piano business. First, Ori spent so much time explaining the factors of piano selection and listened carefully to my goals and preferences. I spent about 2 hours each time I selected a new piano, and Ori fielded many follow-up emails to finalize my purchases. Second, Allegro always gave me a great deal on my pianos. Like cars, new pianos rarely sell for their MSRP; however, the "street price" that Ori offered usually was far better than the discounts at other physical or online dealers and the guidelines in Larry Fine's Piano Buyer Book. Furthermore, Ori always gave me *full credit* without adjustment for depreciation toward upgraded purchases. Third, Allegro did an outstanding job with all my deliveries. I did one move without them and later discovered that I was overcharged more than double what Allegro would have charged. In my latest move from CT to TX, when the national mover refused to cover some damage to the lid because I could not prove at what point in the move the damage occurred, Allegro made sure that I was made whole even though the damage was definitely not their fault. For these and many other reasons, I regard Ori and Rebecca not only as trusted piano experts but also friends; and should I ever need another piano or am asked to recommend a dealer, they will always be at the top of my list.

The sales model of this place is great. The owner talks you through models that might interest you,…read moreand gives you time to try stuff out and talk about it privately. Great selection, and a super knowledgeable owner. Even though a trained pianist, I learned something about the materials and manufacturing processes of the pianos the store has. Great selection of electronic pianos, too, and the prices are super competitive. Thanks for a fantastic buying experience.

I recently began learning to play the piano, and I desired to step up from a digital keyboard to a…read moretrue acoustic instrument. I'm glad that I stopped at Costa Piano Shoppes after reaching out to Suzanne over the phone. After speaking to both Suzanne and Michael, I selected a fantastic upright for my living room, which I feel that I got at a good price. I felt as though Michael and Suzanne were there to answer any questions I had, with Suzanne even providing me her number, and was excited to make a purchase. Suzanne even helped out a ton with the financing, which I appreciated. Less than a week later, Michael tuned my selected piano and delivered it to my house at no charge. I look forward to seeing the Costas again over the years as I have my piano tuned. As for now, I'm enjoying my practice sessions more than ever! Thanks!

Went in to look at pianos a few months ago. They got one look at me thought I was too young to…read moreafford a nice piano. They wouldn't let me touch any of them. It worked out--I now play a 6'7 refurbished grand built in the 1880s. You never know. Even if I someone my age couldn't afford a nice grand now--you never know. Maybe you'd leave a lasting memory and they'd come back.

Superb service and an amazing, over-the-top experience for me!…read more Never did I anticipate what was in store when I finally decided it was time to purchase a real piano. For over twenty years, I only used electronic, digital pianos in our home, and that seemed to be fine. Occasionally, I'd have a yearning for the real thing, but hadn't done anything about it until recently when a dear friend offered me her spinet piano. It was lovely, but I wanted more. Off to the showroom we go! When we arrived, we were pleasantly greeted by Andrew, who guided us to the area where upright pianos were arranged. I thought an upright was all I needed, and after all, it wouldn't take up too much space in our already semi-crowded "living room turned music room". Shawn, the owner, joined us within a few minutes and asked questions to find out more about the sound and feel I wanted. I felt a full upright would give me the resonance and tone I wanted. As I continued playing, now trying a Yamaha, I started to realize this was not like previous experiences I've had in piano showrooms. Shawn described some of his years of experience in the industry, and it turns out that he's more than what I thought he'd be. Sure, he can sell pianos, but he does so much more. He has many years of experience as a skilled technician who loves his pianos. Furthermore, his staff learn from him and add their skillset to the mix. So, not only am I playing and determining if I like this or that upright, but I am starting to get excited about discovering much more here than I imagined! After listening to me for a bit, Shawn suggested that my level of expertise demanded more than what an upright could offer. He demonstrated the differences between the action on an upright piano versus that on a grand. I hadn't given that much thought, but the better responsiveness on a grand was readily apparent as I compared an upright and grand side-by-side. I didn't think we could fit a baby grand in our living room, but I wasn't going to let that stop me. We walked over to an area of small grands, the smallest of which was a Pearl River at a little under 5 feet. It had a lovely sound for its size, but still didn't have the low-end resonance I wanted. Then, I tried a Baldwin Model M grand, at 5'2". Mmm, I was liking this one. It was very expressive and the action exquisitely smooth and even. Finally, he introduced me to the Otto Altenburg grand, which was a little larger. It, too, had a beautiful and resonant sound. It was time to make a decision and I felt stuck. I narrowed my choices down to the Baldwin and Otto Altenburg. Shawn moved the pianos so that their keyboards faced each other with a bench separating them. I could sit and easily alternate between the two. He left us for a while, giving us the opportunity to privately discuss matters and for me to simply play. I decided the Baldwin would be the piano to welcome into our home. Shawn provided us with some easy paperwork to complete, found an agreeable time slot with the movers with whom he regularly works, and within a few days, the piano was delivered! Never have I seen such an expedient, courteous, and professional piano delivery. I can't thank Shawn's Pianos enough for the lasting joy that meeting him and his staff and this beautiful Baldwin grand will bring. It has been a month and a half and I am still playing this piano as if it just got here.

Getting a grand piano delivered is more than just furniture arriving, its almost like welcoming a…read morenew centerpiece into your home. Between the logistics of moving the piano from Long Island to my home in CT the movers take so much care and have such expertise in the care of the piano, I never had a doubt. I highly recommend Shawn and his incredible team.

Amadeus Piano is exceptional in piano restoration and their knowledge and expertise of pianos…read more Yury is a gem and an artist at renovation. They are trustworthy, helpful, kind and the best at what they do. If you are looking to buy a piano or would like to refurbish an older piano, don't bother to look any further. They took my Baldwin Baby Grand and made it better than new. They refinished the mahogany cabinet to its original sheen and glory and replaced the tuning pins, hammers and pins. See photo below. Amadeus Piano is incredible. I cannot say enough good things about them.

One of the best companies we dealt with by far! They came all the way to Southbury to help us move…read morea baby grand into a trailer. The very next day that we called them. Brought everything that was needed and even helped us move a couch. Extremely nice and fair prices too!!