We just moved into a 2 story house and our dogs are not familiar with the stairs (or how to use…read morethem). While we do our best to keep them away, my older large dog got up and couldn't get down, so instead she took a leap and ended up falling the rest of the way down; a few days later she wasn't putting weight on her back leg. Without having a regular vet, I did a Yelp search and found Animal Care Wellness Center. They had good reviews and I liked that they take appointments. I called them around 10am and they were able to book me for 11:45am the same day! To be honest, I was a little skeptical when I pulled up to the rundown building, but was immediately put at ease when I walked in. Their lobby is very clean and welcoming, their pricing is reasonable and their staff are delightful! While I did end up sitting for almost an hour before being seen, and another hour waiting for my dog's exam and X-rays, I appreciated that they keep me informed the entire time and notified me of plans for treatment before doing any of them. Their office isn't too close to my house but it is definitely somewhere I will return to for future animal care. Thank you Animal Care, our Lyla girl has been like a happy puppy since visiting you and getting the treatment she needed to start feeling better!

The initial visit was a consultation and a wellness visit and it ended with me euthanizing my dog…read morebecause he wouldn't gain weight. (Mystery illness) I couldn't afford to pay 2000+ $ they were charging for two separate blood tests for my dog and an X-ray. Yes I was given an options to choose from the humane society. However after feeling manipulated and swayed I am now left without my precious dog. He was my legal emotional support dog and we are left shattered. It was 609$ to kill my dog and told me that it was the right decision. His ashes will make great decor in my room. 12:35pm was his time of death at 4 years old. 3-22-24.

Review for Rialto Animal Hospital…read more I can't speak highly enough about my experience at Rialto Animal Hospital! From the moment I stepped in, it was clear that they prioritize not just the health of the pets but also the well-being of their families. The staff is incredibly friendly and welcoming, making you feel at ease right away. Dr. Guirges is absolutely amazing. She took the time to explain every detail regarding my dog, Juno, who is a 4-year-old husky mix with a torn CCL. Her clarity and thoroughness made a potentially stressful situation much easier to handle. You can really tell that she cares about what's best for the animals in her care. The vet tech, Rebecca and Manager, Genevieve were equally as helpful answering my many questions and concerns in person, via phone calls and emails. They were very professional and did an outstanding job keeping me in the loop on Juno's care. The follow-up was impressive as well. They got back to me quickly with a surgery date for Juno, which I greatly appreciated. It's evident that the team at Rialto Animal Hospital is committed to providing top-notch care and support. If you're looking for a place where both pets and their families are treated with kindness and respect, Rialto Animal Hospital is the place to go!

Thank you to the entire team for taking such great care of my dog, Nano. He was having severe…read moredental pain, and they were able to get us in quickly and help him right away. A special thank you to Dr. Guirges, Dr. Liz, Genesis, and Karla for being so kind, helpful, and caring throughout the whole process. Everyone took the time to answer our questions and made us feel comfortable. Most importantly, Nano is feeling much better and is no longer in pain. We truly appreciate all the care and compassion shown to him. Highly recommend!

The team here has been a part of our journey with Indiana. From her healthy youthful years to her…read moresenior health issues of skin cancer, thyroid and kidney failure. The team has been professional and supportive. They were very compassionate when it was time to say good bye. I am sorry I don't remember names but the team was very kind and helpful as we helped Indiana over the rainbow bridge.

I've brought my two kittens, Dutch and Beau here since adopting them from the shelter. It began…read morewith a free exam and followed up for the rest of their kitty vaccinations and a case of Giardia lol. The staff, techs, & doctors have all been great! The facility is very nice and clean as well. I do see myself returning if they ever need to see a veterinarian :)

Nice ppl but high prices. Customer service at the front could be a bit better as well!read more

I took my 13 year old cat there because he was losing weight and he would not eat or drink…read moreanything. I was told that he was constipated and he needed an enema and fluids. When that didn't help, I was told that he needed surgery to remove the waste inside of him. The whole thing cost me $1,314.00 and he died the day after his surgery. I will not be going back there.

The front desk person is the rudest! Does not comunicate! Tech was very personably & helpfulread more

I had to bring my dog Isla in after she was attacked, and I'm so grateful for the care we received…read more From the moment we arrived, the staff was incredibly kind, patient, and understanding during a really stressful situation. The vet took the time to thoroughly examine Isla, explain everything clearly, and make sure she was comfortable. You can tell they truly care about the animals and their owners. Thanks to their treatment and guidance, Isla is recovering so well, and I feel much more at ease. I really appreciate the compassion and professionalism from the entire team. Highly recommend. Thank you to Dr. Farg and his Vet tech Team.

This is the absolute best place for your pets. I've unfortunately have had to bring my older dog…read morehere a few times for urgent care and each time they take great care of my fur baby. From reception with Diana to nurse Masha to Dr. Kim. They are welcoming, empathetic, and informative. They are not like other pet hospitals who are money hungry. The staff here genuinely seem like they love what they do and i feel extremely comfortable with them. There's a reason they're always booked and busy! Thank you Heritage team for taking care of my Peludo.

I do not recommend this vet. I've had multiple experiences here that left me feeling frustrated and…read morehonestly taken advantage of as a pet owner. Most recently, I brought my cat in for an eye issue and was quoted over $600 for an exam, sedation, tests, and medication. The price immediately felt extremely high, especially for an eye infection, so I decided to call another veterinary clinic to compare. The other clinic examined both of my cat's eyes, and the total cost came out to under $120 including medication. They also determined that sedation was not necessary at all. My cat was calm, friendly, and even purring during the exam, which made me question why sedation was being pushed so strongly at the first clinic. This clinic does not allow pet owners to accompany their animals due to "safety protocols," so it left me wondering how my cat was being handled during the visit. Another frustrating part of the experience is that you don't actually speak directly with the doctor. All communication goes through the technician, who goes back and forth between you and the doctor. As a pet owner, I would much rather speak directly with the veterinarian responsible for my pet's care, instead of receiving information through a middle person. At the other clinic, the doctor was with me during the entire exam, explaining everything step by step, which felt much more transparent and reassuring. What also shocked me was that they mentioned charging a fee for each CPR attempt in case of an emergency. As a worried pet owner, hearing about additional charges like that felt extremely discouraging and overwhelming. Isn't the priority supposed to be protecting the life of the animal under their care? This unfortunately isn't my first bad experience here. During a previous visit, my cat needed a cast. After the procedure, she was still sedated and very sleepy, and the cast fell off immediately after we got home. She had barely moved, so it clearly wasn't my fault or my cat's fault. I called the clinic hoping they would fix it since it appeared to be an issue with how the cast was applied, but they charged me again to redo it. At the time I didn't push for a refund because my cat's wellbeing came first. Looking back now after this second experience, I truly feel I deserve a refund for that cast, since the issue was not caused by anything I did or by my cat. I do want to say that the front desk staff have always been kind and supportive, and I appreciate them. However, overall my experiences with this clinic have been very disappointing. I care deeply about my cat and want a veterinary office that is honest, transparent, and focused on the animal's wellbeing, not adding unnecessary services that dramatically increase the bill. There are other veterinary clinics in the area that provide great care without making pet owners feel this way. I strongly encourage others to seek a second opinion before committing to treatment here.

There isn't a better vet! I would give a 5 star review a million times over if I could. The love…read morefor all the pets they treat is truly unmatched. There isn't a place our pets have been to where the care comes even close. Their prices are fair and your pets best interest will always be top priority.

Han is the best Vet I ever known. He is very compassionate and really loves animals…read more I will not hesitate to go there even though it's an hour from my home.

I am so impressed with how much care my animals receive! I've recently had 2 of my dogs visit…read moreValley Animal Hospital. One saw Dr. Bowers (we usually see Dr. Duprez... but Dr. Duprez wasn't in that day so Dr. Bowers saw her) and I appreciate all that Dr. Bowers did for my little girl. Dr. Bowers gave me the assurance that she would be more than happy to see her again to resolve any problems if the problems continued.... My Sadie already had an appointment set with Dr. Duprez and she was seen again by Dr. Duprez and more extensive tests were done. I'm so grateful for both doctors caring so much about her and taking the time to take care of her. Thank you Dr. Bowers for being so available to take care of my Sadie girl! Then my little man had a large growth on his side.. I already had an appointment with Dr. Duprez for him but it was growing quickly so Dr. Duprez got him in quickly and also fit him in for surgery to remove the mass. I am so grateful for her and the care she gives my dogs. They are happy to see her and willingly go with her! Dr. Duprez, thank you for always being there for my dogs! I'm so grateful for the time, care, and love you give to them! A special thanks to Jeff also for taking the time to pet my dogs and assure me that my dogs are loved while I'm not with them! I know my dogs are in great hands when they are being taken care of at Valley Animal Hospital so much so that I am willing to drive 45 minutes to take them there!!!

I unfortunately had to put down my 17 yr old beagle Lala today and our regular doctor office was…read moreclosed so I tried this animal hospital and God knew this was the best place for this. The staff and veterinarian were amazing and could not have made it any more comfortable for Lala and me. Thank you for being apart of giving Lala her wings