Try 45 min on hold to speak to a banking representative in the Philippines for starters.read more

REGRETFULLY, this is the closet Truist Bank to where I live. I've went to this specific location on…read moretwo separate occasions and each time they said they were unable to assist; It's not that they're unable to assist me, it's they were unwilling to assist! Each time they told me they couldn't help me, I went to a different Truist Bank location and they were able AND willing to help. When I explained to them what happened at the University Pkwy location they just shook their heads and apologized for the poor service I received at the other bank. The first poor experience I received was when I went in to pay off my vehicle and they said I couldn't do it there. They said I'd have to call Truist's 800 number and get an address to send in the payoff amount... Not true! The person I spoke with on the phone apologized and said I could definitely go into the bank and pay it off, so I went to the Kernersville Truist Bank location and they were more than happy to assist me. The second time I received poor service at the University Pkwy location, they said they weren't allowed to notarize a document for me. Again, this was not true, because the Truist location in Oak Ridge had previously notarized a very similar document for me. If you're looking for a bank to do business with in the Winston-Salem/University Pkwy area, I'd choose another bank. This specific bank gets TWO THUMBS DOWN!

Your typical location. They have a drive thru teller. Nothing unusual or spectacular about it…read morethat I saw.

This particular branch, and the folks who work there are terrific. I've received only the best…read moreservice and advise while doing business at the branch. I have other accounts at other financial institutions and, by comparison, visiting this branch is always a positive and pleasant experience.

Free checking account without charging you for it. HELL YEAH, I'm a fan of this bank. Plus the…read moretellers are super nice and helpful. Skip BofA and Wells Fargo and open you an account and save money. Big banks suck, in my opinion. Give your banking business to a hometown local bank instead.

I don't think it's right for a bank to be able to deny giving you a certain amount of change…read morebecause you're not a customer there. I'm pretty sure that customer service should be your #1 priority and a way to gain a new customer. However, Todd did give me his card after telling me I could only have $50 in change, and said if I open an account I could have more privileges. Sorry Todd, today's trip will be my last.

Not a lot I can say about this bank. I only use it when I have to deposit a check for my employee…read morein Boston. The tellers are always friendly. I would say if you have to use it on Saturday, expect a wait as it seems a lot of the workers in the area their checks here on Saturday.

Love having this Credit Union in the King area. Never been inside but love having the ATM in the…read moredrive thru. Extremely convenient.

Thanks Portia is Caring,Kind, Thoughtful,Knowledgeable and Courteous. She always treats us with…read moreRespect and very Considerate of our Banking Transactions. Jocelyn Jones does a tremendous job on our investments. All tellers are nice,friendly and helpful,everyone are a Positive Asset to Wells Fargo.

This location is great. It has exit/entry by a light so it's easy to get in and out. I seem to…read morealways get the same teller. It's a good thing. She's sweet, fast and is always on point. Often I have the kids I nanny with me because they want to get a sucker, a "treat". That is weird to type out, but that's what we call them, suckers. Our teller is cool, she always picks out the kids favorite flavors for them :) There never seems to be a line here and if there is it goes quickly. They have a security guard outside all the time and he looks like a bodyguard.