Great experience working with this insurance agency. The staff was professional, knowledgeable, and…read morealways quick to answer my questions. They helped me find the right coverage at a competitive price. Highly recommend! Ashley

They set me up with a shady insurance company for my home insurance instead of the one I asked for…read more It was too close to the closing date for me to change it so I had to just go with it. I spent weeks calling and leaving messages but no one would answer or call me back. Because of this I left a negative google review. That was 5 years ago. Since then the owner, Kelly, has been harassing me over text and email every couple months, even though I asked not to be contacted again. I have blocked several numbers and emails, but they make new ones. Overall, it's probably the worst experience I've had with any company. As contractors there's no one to hold them accountable, and they take full advantage of that.

Customer since 2018 with a homeowner's insurance plan. Despite my best efforts, have never once…read morereached or spoken to an office principal in that entire time. Lackluster recall and customer service, and impossible to contact above all. I filed a viable claim with Erie Insurance for a burst pipe in December 2022, which I am still attempting to reconcile, with no guidance or assistance from this agency. At every turn, Casper has failed to advocate for me, instructing me at one point to defer to Erie's adjuster, all the while knowing almost nothing about me, my policy and associated rights, or my prior attempts at communication. Needless to say, I've recently filed an insurance complaint with the Commonwealth. If you've had good experience with Casper, that's as it should be. I decidedly have not, and am disappointed to hear from others than my experience is not only ordinary, it's commonplace. I will be switching to another agency upon resolution of my claim. If my request is denied, I'll be leaving Erie altogether, and largely on account of the indifference of this agency.

Everyone is kind, caring, informative, quick to respond, efficient and professional…read more I always get answers to my questions about my policy and they send requested documents the same day I ask for them.

Madia Insurance Agency was founded in 1957 and remains a family-owned business. It sells personal…read moreinsurance and business insurance. In 2024, I obtained insurance quotes from several insurance companies, and my husband and I decided to purchase auto, home, and umbrella insurance policies through Madia Insurance Agency, which sells Erie insurance, because they had the best communication, coverage, and premiums. Since then, my husband and I used the auto insurance to pay for a replacement windshield after a rock had flown off the road and cracked the glass. Madia Insurance recommended a particular repair shop. The repair shop replaced the windshield but unfortunately also cracked a bracket for the camera. We paid $100, and Erie paid the rest. Madia Insurance contacted the repair shop and got them to replace the windshield again and the camera bracket for free. My husband and I felt very happy that Madia Insurance advocated for us.

Have been dealing with since college....I am now 65....great response and super helpful....read more

Murray Insurance Services is phenomenal. It is rare that you find the typical insurance company to…read morebe exceptional. Jennifer Valentino's business acumen and professionalism is superb. I highly recommend working with Jennifer, she will answer your questions (no matter how silly), and advise you on the best ways to cover yourself. Well done. 5/5 Gold Star

Thanks for everything Pat. You're always there for us. Best agent ever!!! You always have the…read moreanswers I need. You are the best!!

Well maybe I might be biased here since I have been with Ken Stephany for about 25 years now. All…read moreI can say and my friends as well is he is the BEST PERIOD. Whether you need Auto, Home , Life , Business Insurance, ETC, his firm and he are the best service out there. Please feel free to call them and get a quote, while other tv adds claim to save money on Insurance which is a bait and switch, he does save you money, so try him and let him know Rick Cunningham referred you to him.

From the owner: As independent agents we have the flexibility to offer your personal best rates and coverages for…read moreevery insurance need. We will work for you and strive to become your total insurance agency so that you may receive multi-policy discounts and have only one agency to call for your total insurance package. We strive to offer you your best insurance package, while providing exceptional and friendly service from the time you call for a quote and continuing for as long as you remain our policyholder. If Erie Insurance, our "preferred" company, is not an option for you, we can offer you a policy through Progressive Insurance. We also offer Foremost Insurance and can help you obtain flood insurance through the National Flood Program. Please be assured that Stephany Insurance LLC will be working for you and we look forward to meeting you and providing best rates, best coverages and best service from now until many years to come. Whether providing protection for your car, your home, your boat,

I forgot to mention Elizabeth the receptionist does an excellent excellent job answering the phone…read more She lets know what going on instead a long wait time. She answers the telephone with such a pleasant tone which means alot. Chad you have winners on your team!??

Chad has been a pleasure to work with from the moment I found him on Yelp. Professional, thorough,…read moreand reliable. Exactly what you want in an insurance provider.

So far so good. Agent Robert is honest! No fluff just straight talk and no nonsense. I like him…read more He's helping me figure out a plan for a house I am trying to buy. Nice folks. Family owned and that means a lot to me

I've been with The Polesky Agency since I was 16, now 71. Paul and his father Fred have always been…read moregreat people to work with. Had the need for a little help setting up Auto withdrawal with Eries website and when Maria answered this morning she insisted on helping me out. Just received an email confirmation that everything is set up. Thanks Maria, I appreciate your assistance.