Excellent communication from the beginning. This company saved my belongings from getting ruined after a prior company had mishandled them. Allegheny Valley Transfer- Pittsburgh Pa took the time to pack everything with care. The workers were very friendly and made sure to ask where we wanted each of our boxes/items upon arrival to the new state/home. Highly recommend, great value! Safely handled our valuables moving across states!​ read more

We had a move recently with them and they did a good job. We kept them fed and had cold drinks for them during their 2 days with us. They seemed to really appreciate being treated like human beings. They said that clients are usually rude and very pushy. These are just young guys working hard. They need some direction and occasional prodding but they did a very good job overall. read more

Allegheny Valley Transfer - Movers Near Me - Pittsburgh, Pennsylvania

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Absolutely a horrendous operation from the top to the bottom. My company contracted these people for my relocation so I had no say so in it. They broke and damaged so many things and it was like pulling teeth getting them to pay for their mistakes. They lost several boxes which they claim they delivered and I had no case to take This sorry excuse for a company to court because my wife signed off on the paperwork but she was not allowed to check all the boxes that were coming into the house. Do not ever use this company for any of their services. All of the other reviews for this company mirror what I'm saying. LOOKS ELSEWHERE. read more

* Posting the same review as Allied because Allied was the parent company that I called in the first place. Any move to a new city is stressful, but hiring movers should make that process easier rather than more difficult. My move from start to finish was riddled with mistakes, some minor and some major, and it made my move from Pittsburgh to Philadelphia all the more stressful. Allegheny Valley Transfer (AVT; via Allied) was unprofessional, unable to communicate (with me or to each other), and unwilling to make things right when they made mistakes. The following is a detailed account of what happened. I first called Allied and explained to them that I lived in a 3-bedroom house but had roommates and the move would be one of the three bedrooms, that I had very little in the way of common area furniture and any of the things I had in the common areas were minimal and could be put in about 5 boxes max. They said great, they'd have people come to estimate what the cost would be, and we set up an appointment. The estimators come, and they seem surprised because they have been told that it was 3-bedroom house but none of the other details (Mistake 1). But otherwise, it's fine, they carry on and I point out all of things that are mine that I'm taking with me. I tell them I want all the bells and whistles: I want them to pack my things, I want them to move my things, I want them to unpack my things. The estimators also say great, and tell me that I don't even have to take things out of my drawers, they'll take care of all of that. The only thing I have to do is keep the things that are mine in the common area in one space so that it'll be easier for them to distinguish between what stuff is mine versus my roommates. Reasonable, of course, and I think great, that's what I want. They give me an estimate. They send me the paperwork the next day and ask when I want them to pick up my things, when I say, well how long will it take to be delivered? They say, ok tell us a range of days you want it to be delivered and we'll tell you when it should be picked up. I tell them Mon, June 19 - Wed, June 21. They say, we can do a 5-day spread instead, so Mon, June 19 - Fri, June 23. I say that's fine, and they say they'll pick up Thurs, June 15. Perfect, I say, and I book my flight accordingly (originally planned on Sunday night but decided Saturday night based on price). Two days before they're supposed to pick up my stuff, I realize there's no time window for pick-up, so I call and ask and they say they'll have the movers call me closer to then, but that the earliest it would be is 12pm because they have other pick-ups that day. Ok, that's a pretty big window but fine. They never called, but the night before my move, I stayed up late putting together some of my things from the common areas and planned to get up and do a couple more hours of work before the movers arrived. The next morning I woke up at 8:50am to pounding on my door. They were over 3 hours early from the earliest time they estimated (Mistake 2). Turns out they were also never told about packing my things so they had to scrounge up any boxes they had in the truck (Mistake 3) -- thankfully, I did not have much stuff for them to pack, but they moved incredibly slowly, at one point one of them even took a 10 minute phone call followed by a bathroom break (Mistake 4). Because a 5-day spread is a long time, I figured the movers would have a better idea of when they'd arrive by now, so I asked: Do you have a better idea of when I'll receive my stuff? Yes, they say, SATURDAY, June 17 in the morning (Huge Mistake 5)!! I had already booked my flight and my new apartment did not do weekend moves (issues with freight elevators etc.). By this point, I am livid, but after a ton of hassle and back and forth with my apartment building and AVT, I had to change my flight at my own cost so that I could arrive by the time the movers would; otherwise, I would have to wait 2 weeks to get my stuff! AVT was unapologetic and even unwilling to provide any discounts for the major inconvenience. Finally, I got the apartment building to ok a 4-5pm freight elevator time, and I called both AVT and the actual movers to make sure they would make it at that time. When I arrived in Philadelphia, I cleaned my place then went to Target, planning to buy some things before the movers arrived in a few hours. They arrived WITHOUT NOTICE at 1:20pm, expecting to be let in (Mistake 6). By the end of it, I was so fed up that I did not even point out that they were also supposed to unpack for me (Mistake 7). Also, it's been a week and a half and I have yet to receive a receipt (though I know my credit card was charged) and I have yet to receive a claims form (Mistakes 8 and 9), which I need because they broke my mirror frame (ha, Mistake 10). My entire experience with Allegheny Valley Transfer was miserable, and I wouldn't wish that on anyone. Beware. read more

Worst company ever!!!! We used this company for a recent move from Pittsburgh to Philadelphia. Not only did they charge almost $10,000 for an intrastate move, the movers were slow and the customer service was horrible! During the move, we noticed that one of my expensive purses was missing. We contacted Allegheny for some recourse and their first reaction was "It's just a purse." Then after speaking to another representative, I was told they would mail a claim form. But they could not guarantee that I would be reimbursed. That was 1 week ago and I still haven't received the form. I've been through several moves with different companies and this is, by far, the worst experience I have ever had. read more

Managed a move from PA to MI. They did a great job, very efficient, friendly, careful packing and loading. Luke did the estimating and planning. Manny and Bobby were extremely good with the actual pack/load, move, and unload. I highly recommend them all. read more

Terrible! They damaged my furniture and when I called to complain the driver got on the phone and said it was already damaged, so they wouldn't send a claim form. In unpacking I noticed that all my glassware, cups, travel mugs, and other things were missing. Their crew packed the kitchen, so I don't know if this was left behind at my old house or on the truck. Last week I called and they said they had to talk to the driver. Today I called again because they did not have the courtesy to get back to me. They're giving me the runaround and I'm frustrated. Evidently you CAN steal and damage people's possessions and still charge them. read more

This was the best move I could have asked for. The men were on time and loaded the truck very quickly. Upon arrival at my new house I was pleased to see how much effort was spent covering my floors and protecting the doorways. There were no damages and it was cheaper than my estimate. Overall I would recommend Allegheny Valley Transfer to anyone moving in the Pittsburgh area. read more

The salesman that came to my house was professional and knowledgeable about the moving process. On the day of our move the driver showed up and loaded our belonging with care an d professionalism. They made the move as painless as possible. Everything arrived at our new house in the same condition it left the old house in. I would strongly recommend them. read more

Avoid at all costs. These guys either cannot read or don't care enough to put the correct boxes in the correct rooms. They worked at a snail's pace until the end of the day when they were literally running with the boxes to get it done and "go get their check." They were supposed to put the beds and furniture back together, we had to stand over them to get half of it done. Since all but one of the crew left before the furniture assembly began, it took a very long time. Most of the crew were reasonably cordial, but Garrett had attitude to spare. Dealing with Allegheny Valley Transfer Company easily made this our worst company move of many. read more

1) Lack of communicator from company 2) Refusal to resolve problems 3) Unprofessional representatives and responses to questions about move 4) If problem occurs during any part of move, no recourse for clients 5)Head company, Allied, also unwilling to acknowledge or solve problems I chose this business because it was a local Pittsburgh business, long standing, and woman owned for a move from Pittsburgh to California. While my Relocation Manager was incredibly professional, the rest of the staff at this company were not. On the morning of my move, I was informed by the driver that my 13 year old orchid collection would not be going on the truck. The driver was from another Allied affiliate, Federal, and was told by his "boss" that he could not take the plants on to his truck. I had checked with Allegheny Valley about plants prior to move and obtained a Phytosanitary Certificate from the state of Pennsylvania for plant transport through all states and into California. I also stated several times to representatives from Allegheny Valley Transfer that I would not hold them responsible for loss or damage of plants. During these conversations I was never told by anyone at Allegheny Valley Transfer that plants would be prohibited. Despite preparations on my part, plants were refused. Now, you may not care about plants, but the lack of communication by this company, and care for personal belongings should be cause for concern. Also, when I called after the move to voice my concern, I was told to talk with Allied, even though it appeared that Allegheny had made the arbitrary decision about plants. My Relocation Manger is the only person from the company to have contacted me since the move. It is now mutually believed that purposeful last minute lack of communication by both representatives at Allegheny Valley Moving and Federal with the Relocation Manager and myself was used as an effective tool to sabotage my move, ultimately resulting in the great material and emotional loss of my 13 year old orchid collection. Representatives from Allied (Head Company) only paid lip service to the problem, pointing their finger at the driver for causing the problem. So, if you do have a problem with your move with any Allied affiliate, good luck getting anyone to actually help you, or admit that there was a problem to begin with. Plants aside, it should be noted that other questions I had about move were met with an incredible lack of professionalism when I called Allegheny Valley Transfer on the phone. Representatives seemed incredibly put out by telephone calls, and responded rudely and curtly. Last telephone call was not relayed to Relocation Manger either. He was just told that the move had gone fine. I understand that no move is perfect, but I have heard excellent things about Atlas Van Lines who will be more than happy to accommodate your processions including providing special boxes for your orchids if you happen to have some of those. read more

It was my fist move and I was really stressed. I'm so glad that I called Allegheny Valley Transfer. The office personnel were very helpful and the moving crew that showed up on my moving day was very professional and handled my items with care. Thank you. read more

The truck driver Chris and his two crews were enormously courteous and were calmly cautious with my belongings, many that were very fragile, moving my belongings from northern West Virginia to Charlotte, North Carolina. They made me feel like close family members and friends were moving me and were very responsive to my questions and concerns. All phone calls were answered promptly and courteously by the staff members at Allegheny Valley Transfer. Thank all of you enormously. read more

Beware...worst moving company ever. We moved from Pittsburgh to Philadelphia. The owner of Allegheny Valley Transfer Company came to our home for an estimate. Estimate costs 6800.00. Actual charge 9700.00 and held our stuff hostage until we gave a cashier's check for full amount. What the contract says and this company does it two extremes. There were so many problems dealing with this company on so many levels: charges--completely different; the truck driver/team leader walked off the job because he could not get tractor trailer in driver. The driver was abusive and difficult to work with. He came back to our property and said "you and you over there" pointing to the corner of the garage. He talked to us in a degrading threatening manner to the point that my husband and him almost got physical and we asked him to leave the job. Myself and husband worked for 6 hours straight to load truck and get job done because we had deadline in am (closing and new owner walk thru at 9 am). This was a nightmare. Our stuff went to storage. They hired a local crew to put in storage with truck driver/leader slept in truck with no supervision. Every document you sign promises everything and delivers nothing---CAUTION. The owner told us she represent Allied moving company and uses their paperwork. However, when you call their corporate office, they told us that she does not register the paperwork with them...so they have no responsibility. I have 48 pieces of broken dishes and all my furniture is scratched. The owner stated "I am not liable." Worst company I have ever dealt with....Do not use this company!! They deserve a ZERO rating....it is that bad. read more

We used Allegheny Valley this summer. My husband got a new job and the company said we should contact this moving agent for arrangements. Gary was the person we had been in contact with and he was extremely unprofessional. We scheduled a pick up date a month in advance but several days prior to moving, Gary called to inform ask that he already scheduled another pick up date. We said no to the new date because we had everything arranged based on the previous date. Gary refused to work with us and the reason he gave us was that he couldn't find anyone to pick up our stuff, even if we gave him a two-week range. Eventually we changed our moving plan and made it convenient for Gary. If this wasn't the moving agent that the company makes us to use, I would have already walked away. Our stuff arrived a week late. While we had to sleep on the floor, we called Gary several times and he never answered/returned phone calls. We've heard similar stories from others who had Gary. read more