The actual movers where really good however they didn't start until 3 pm and then the office…read moreovercharged me. They charged me for 12 rolls of packing tape when they barely used a 1/2 roll. I called twice for a refund of that charge and they kept saying g they would do it but never did. The customer service in the office wasn't great as they never updated me on the timing either as I had to be the one to keep calling.

TL;DR - Movers held our items on the truck until payment was made prior to unloading. Movers had no…read moreexperience moving items (uncovered mattress, face down on the sidewalk with the mover on top of it) They did not understand how to load a truck (small items were loaded first and not stacked). Claimed truck was 'full' despite being half full. Movers were instructed not to unload our items at our destination, UNTIL payment was made (which how can that be if time to unload was not accounted for?). Damaged walls and items. Had to call 2 friends to help unload the truck. Hands down the worst company I have ever worked with.We used them for a move on April 2024 to move our items from our townhome to a house that was 0.3miles away. The move took 6 hours longer than expected, despite having already broken items down and made them easily accessible. The moving crew had 0 equipment and were extremely unskilled in moving the most basic items, including a mattress. They called a week before the move to get an estimated list of items that I would need moved, during which on the phone call that I explained I was currently travelling and can only list of what large items come to mind and approximately 25-30 boxes for the miscellaneous items. There was no follow up email sent to gather a formal list of all the items needing moved. On moving day, movers were 2 hours late and 2/3 workers showed up in an unbranded moving truck that did not have a ramp. I walked the movers through our townhome and showed them everything that needed to be moved. However, it became very apparent that the movers had no experience in how to move out a house. They were unnecessarily wrapping things that didn't need to be wrapped, and did not know how to move a mattress as it took around 30 minutes to get it down 2 normal flights of stairs. It wasn't until hour 2 of 6 of moving out that the third mover showed up. They spent a total of 6 hours trying to move our well packaged and organized items out of the townhome. I spoke with Michael Dunne who asked me what is going on and why is it taking so long to move out. I explained that the movers were disorganized and lost with this move out process, and that the truck did not have a ramp. One of the movers came back to me and said that they couldn't take half of the items I showed them because it was 'not on the list' - the estimate list that I read out over the phone while travelling. We were 5 hours into this move out process that should've taken no more than 1.5-2 hours with any other company. They also claimed the truck was 'full' even though nothing was stacked. I also had to help them move some of the bigger items into the truck myself. 6 hours into the move, Michael Dunne called one of the workers and said they had to move onto the destination right up the street and start unloading. Extremely frustrated at this point, I agreed to move on and we'll come back for the other items ourselves - Michael Dunne got me to schedule another pickup in a few days, during which a $100 deposit was made. When we arrived at the unloading destination, the movers were instructed not to open the cargo door until a full payment of $2081 was made, PRIOR to unloading the items. This was around 2x what was quoted as they were charging for 'extra time' due to their inability to support a proper move-out. How do you know what to charge hourly if you haven't done the unloading process yet? They parked on a very busy street and not our driveway, despite me requesting the drivers to park in the driveway or even our front lawn. They refused, stating "we are not a traffic company, we are a moving company. F**k the traffic". Multiple items damaged, walls damaged, it took until 9:30pm (9.5 total hours) to have 75% of our items moved out of our townhome that we can still see out of the window from our new house. It took multiple emails and phone calls to cancel the follow up move and receive my $100 deposit back. I never received the signed contract at the time payment was made, and emails and phone calls have not been answered.

I previously rate this company high. However I just found out how poorly the handled my furniture…read more Upon sitting on one of the beds it BROKE!!! Also, I have 3 useless bookshelves. The pins needed to hold up the shelves are missing. Isaiah told me they were in my old home office tape together in a ball. I went back there and found nothing anywhere I looked. Afraid to sleep on either bed that they reassembled. I removed the photos and changed the rating because Jerome from Moving ahead did an excellent job of correcting all our issues. I view the measure of a company not only on the original work but how they handle any issues that occur from the move. Moving Ahead Services did an excellent job correctly every issue we had. I recommend this business.

Very efficient and professional. On time and moved quickly…read more I really can't believe how good they handled the job.

Great move experience! Good communication, everything was handled with care, and very quick!read more

2 Men labor is a great outfit has helped me with furniture moving in the East End twice now. Aiken…read moreis really responsive and bends over backwards to try to accommodate his clients' schedule while Marcus and Moses are careful, prompt, and efficient movers. Looking forward to doing some more work soon, fellas!

I had a fantastic experience with Diversity Moving Company all throughout the process. Thank you so…read moremuch to Teare and the whole team.

Recently used Diversity Moving. Showed up on time, pretty flexible about what they will move…read more Piolite, professional. Things seemed to go well. A little annoyed we got one minor ding in a wall, but over all. Didn't seem to bad. Over the weeks, we went to setup more rooms, more furniture, etc. A LOT of my furniture has new scratches and dents that I didn't notice from a quick glance. None of it catastrophic, but extremely frustrating. Despite this, they were still polite and professional. Didn't charge too much. A little more care, and it's be 5/5, perfect.

I had a fantastic experience with Home Sweet Moving and would highly recommend them…read more Demetrius was super prompt in returning my inquiry and gave an honest quote for my move across town. With a small down-payment you can secure your date and then you pay a flat hourly fee. There are no additional costs or hidden fees. The movers, Dom and Trey, were fantastic as well. They were kind, thoughtful, and professional. They made sure to check in with me throughout the process and the entire move was smooth and successful.

They rip you off--be careful…read more That is the estimated price that I got from them before movning. - Around USD 1300 : for 15-20 funiture/ 2 TV screens/ around 30 boxes / they estimated 6 hours with 2 staffs -What it really costs was USD 3000 : around 30 funiture / 30 boxes + several more items / 11 hours with 3 staffs (We moved the two TVs ourselves.) Even if I had more furniture ( I didn't count my chairs and it was my fault ) I still don't understand it took them 5 more hours with 3 staffs instead of 2 staffs!! I am pretty sure that the company takes into account the time it typically takes when they estimate a price. I simply cannot comprehend, by any standard of reason, how the move took 11 hours. It also took one guy over 90 minitus to assemble a queen size bed & one dining table while other 2 guys were just haning out. Why didn't they splite the work so that one person handled the assembly while the other two carried the items? It is very unfair that they charged me for the labor of three people for those 90 minutes. Did they handle things and charge me in such an unreasonable manner because I am not American?

Had filing cabinets and boxes moved from my office to my house upon retirement. The guys did an…read moreExcellent job- super easy move with no drama. Just did the job!

The movers were very nice but furniture was damaged. They left a chair at my apartment which…read morerequired me to drive back to the apartment the last day of my lease. They damaged the door frame at the apartment complex that I left. They kept 125.00 from my deposit. Bottom of sofa had a small tear. Thankfully, it more underneath. The movers were unable to get my headboard up the steps at my home. I had to pay two local guys to get up my stairs. The movers were super nice but were exhausted by the time we arrived at my family home. This damage should not have

Mario and John did an amazing job. They did a great job explaining protocol, what they…read morecould/couldn't take care of and why and highlighting issues with the furniture to avoid misunderstandings and did a great job of setting expectations which is crucial. They also were so patient, kind and considerate. They were open to things that we needed their help with and made sure everything was wrapped and moved with the utmost care. They had a lot of great suggestions and were hard workers. We had heard good things about College Hunks and now we see why. We'd definitely recommend you to anyone. Thank you for a job well done.

I booked a junk removal appointment online and promptly received both a confirmation email and a…read morephone call confirming my scheduled service. Unfortunately, the experience went downhill from there. On the day of my appointment, no one ever arrived. After waiting, I called to request an estimated arrival time for the truck. I was told someone would get back to me with an ETA, but I never received one. When I called back for an update, the customer service representative hung up on me. I understand that delays can happen, but a complete lack of communication and poor customer service is unacceptable. A simple phone call or update would have gone a long way. Based on my experience, I cannot recommend this company.