I had a great experience with Owen Public Adjusters. Communication with my insurance company and…read moremyself was reliable, persistent and professional. Joe and Sue made sure that my interests were served. They made it possible to have my entire roof replaced and saved me the time and stress of the "run around" with the insurance company. Owen Public Adjusters is a client centered, effective company that I highly recommend.

Joe and Sue were great. We had to go back and forth with the insurance company multiple times…read more They made the whole process simple.

Really odd there aren't more glowing reviews on yelp for this company. Brett is an absolute…read moreprofessional and incredible at his job. He helped our family business through some incredibly trying times during the pandemic, as well as personally, with some home ownership issues. And every step of the way, he was there. With insight that frankly, I doubt most other public adjusters would have, and an understanding of each situation that few possess. Seriously, few companies, firms, vendors I've dealt with are as responsive, forthright, and professional.

Working with Blake was by far the most easiest and most seamless part of a long, unbelievably…read moreexpensive and frustrating home repair project due to damage from stucco failure. Blake was honest and upfront that contracting with his company might not make sense for a small home owners insurance claim because you can just do it yourself, but in our case, the 10% fee was totally worth not having to hassle with yet another element of this unexpected disaster. We believe he was also able to secure a higher payout because of his expertise. He showed up on time, when he said he would be there. He was easy to reach by phone and happy to explain/answer any questions about how the claims work. helpful, knowledgeable, great customer service.

We were having trouble with roofing companies trying to get our business by claiming we had hail…read moredamage and encouraging us to submit insurance claims. After inspections, our insurance company denied the claims because there was no hail damage. I learned about Hillis Adjustment Agency when I met Tamara at a real estate continuing education class. She explained that their company works with trusted roofing professionals who would honestly assess our roof and tell us the truth instead of just trying to make a sale. Tamara connected us with David Delac at Zurix Roofing, and we are so thankful she did. David was honest, professional, and trustworthy. He confirmed that the other two roofing companies were not truthful about hail damage. While we ultimately needed a new roof due to age and wear, David gave us an honest assessment without trying to push a false insurance claim and therefore won our business. I would absolutely recommend calling Tamara at Hillis Adjustment Agency to help with your insurance claims if you want guidance from honest professionals who will connect you with the right people and help you avoid companies trying to submit false claims to insurance.

We had two water damage claims in the same few weeks. First house. We needed someone to help us…read morenavigate the insurance process, and get us as much as possible. Hillis was great. Highly recommend.

Metro got me a good settlement when 1st floor tub leaked into finished basement…read more Some of floor tiles floor had buckled, the acoustic ceiling tiles were stained- some had fallen down. I able to get repair estimates from different contractors and pick the one I wanted.

Great service, handles claim in a timely manner, great to deal with, all office staff returned…read morecalls in a timely manner

Peter was knowledgeable, highly professional, gave, quick service. very easy to get along with. He…read moregave us excellent helpful advice. I would highly recommend this adjuster.

From the owner: With an expert on your side, you can spend your time doing what you do best, and let us do what we…read moredo best... We prepare our own estimate, using industry-standard software, in a format accepted by the insurance company. We walk through your property with the insurance adjuster, and present the claim on your behalf. We handle the negotiations in order to reach a desirable settlement.

To echo the reviews shared by others, had PAA put comparable effort into negotiating the maximum…read morevalue of my claim as they do in sending bills and invoices, my process would have been painful rather than awful. Don't fall for the 'we've been doing this for 35 years' bs. They use their 35 years of experience to figure out how to do that bare minimum to get themselves paid rather than being a bulldog in fighting with insurance.

If I could give negative stars I would. Horrible communication, incompetence throughout…read more I went 9 months with no response to any of my phone calls or emails, and this is with the owner David Hass " handling" my claim. They are a joke , go elsewhere.

I didn't believe in Superman--at least not until I hired Leo Yeager after a broken valve in my…read moreattic flooded three floors of my home. From day one, Leo took charge, dealing directly with the insurance company and sparing me countless hours of stress, frustration, and uncertainty. He guided the claim process every step of the way and remained involved for months until the restoration was complete. What impressed me most was that Leo's help went beyond the insurance claim itself. When I had no idea where to begin with the reconstruction, he recommended a builder who did exceptional work and restored my home to a condition even better than before the flood. A major disaster became a manageable process because of Leo's expertise, responsiveness, and advocacy. I can't recommend him highly enough.

We hired Leo as our public adjuster for a complex insurance claim. Leo was the least professional /…read morecompetent service provider I have ever interacted with. He didn't add value to the process (despite his enormous fee), and his negative attitude made an already stressful process even more unpleasant. He failed to live up to any of his customer service promises. Simply stated, I would never hire or recommend him to anyone else, even if his services were free. Leo displayed an alarming lack of understanding/recollection of our claim, missing major items (totaling nearly $100K). He couldn't be bothered to review pictures, claim documents, etc. to identify major missing items--that burden fell entirely to me and my family. Leo was not an effective or eager advocate on our behalf. He was consistently argumentative and demeaning. He reminded us on several occasions that he was "too busy" to keep our claim straight with all of the other things he had going on. To illustrate, below are 2 examples (of many) that show his carelessness and lack of attention to detail. 1) After Leo suggested (based on his "17 years of experience") that we should take the initial (very low) offer from insurance, we asked why there was no allowance for packing/storing all of the contents of our home. He said "that should be in there," but when we pointed out that we didn't see it, he said "oh, insurance must have taken that out--I had asked for it originally." So either Leo asked for it and failed to notice that they mistakenly didn't include it, or he forgot to ask for it but didn't want to tell us that. I'm not sure which is worse, but in either case, there was a very obvious $20K item he missed that was only discovered because we reviewed the 40 page insurance estimate in detail. No apology from him either--it was as if we inconvenienced him by discovering his major oversight. 2) Near the end of the claim, we sent Leo a document with ~15 open items we felt needed to be addressed (including pictures and original receipts). Rather than reviewing the details and thoughtfully responding, he replied that our asks were "frivolous" and "ridiculous" and that he no longer wished to continue representing us (and further demanded his payment in full and threatened with imposing late fees if we didn't pay him, despite the claim not being settled yet). After discontinuing our relationship with Leo, we submitted those same questions directly to the insurance carrier adjuster. After a pleasant 30 minute conversation, they approved 14 of the 15 items (an addl.~$50K). This made it abundantly clear that Leo was the issue all along. He either didn't understand the details of our claim sufficiently, or was an ineffective communicator with our insurer, or was uninterested in investing the extra time it would take to reach the appropriate settlement and just wanted his "cut" so he could move on to the next. If you are thinking of hiring Leo, I would strongly suggest either not hiring a public adjuster at all or hiring someone else. Leo was an expensive, ineffective, and frustrating headache, rather than a competent and knowledgeable advocate who made the process easy and fair.