Naomi's review, hit the nail on the head. Great sales pitch and zero delivery on promises. Memory…read moreCare unit is a joke. The staff is incompetent and heartless. Patients are left unsupervised and without stimulation each day. It is a warehouse to put it mildly. I put my relative here because I thought there would socialization, stimulating activities, aides who have compassion and experience, etc...and I have experienced none of those things. To put it in a word, this place reeks of neglect.

The building is beautiful and they give a really great sales pitch. But that's as far as it goes. I…read moream familiar only with the memory care section. They are understaffed and the staff they have are not trained to deal with memory care patients. The patients are neglected, and simply not given the attention that they need and deserve. The families of several residents have to hire private care. In addition to the outrageous prices they're paying for care they're not getting.

Was invited for dinner and a couple of month's later a Sunday brunch. This place is very…read moreimpressive. The location on the Intercoastal is just fantastic. The facility has many amenities, a nice pool, gym, scheduled activities, classes... all the things you'd imagine at a top notch retirement community. Their 2 BR apartment was beautiful. The food is very good here. Dinner was a la carte from a nice menu, as you would find in a good restaurant. The Sunday Brunch is a buffet but has a few manned stations... omelets, meat carvings, bagel toasting... nicely done and excellent.

The worst rehab. Understaffed at night. 2 nurses for 27 patients. Threw my mom around. Had no…read morecompassion and no response from administration or the main office. Stay away

Great place and beautiful campus. New to the area and just love the loving kindness vibe. It is…read moretruly amazing to be able to be a part of this campus.

My loved one spent a few years at St. Andrews the majority of the time, he enjoyed it…read more Unfortunately he had an injury and fell and was injured and they couldn't locate him for 5 hours even though he had his location bracelet on. From what I now understand, it tells the office who needs help but doesn't let them know where they are located. He passed away a month later. Now I am having issues being refunded the money that is owed back to me. TJ won't answer the phone and is not returning my calls and we moved everything out over 2 months ago. it's important to know the right questions when moving into this location.

Courtyard Gardens is an assisted living and memory care community…read more It is a 1 level building and it is kept very clean and attractive. The residents have small apartments of their own unless they are in memory care where they may share an apartment. There are 3 meals a day, cleaning and laundry service for each resident. There are also varied activities during the day. Plus a beautiful patio. The staff is friendly and ready to give assistance when needed. It is a good choice when looking for a loved one that needs extra care!

The facility is rundown, filthy stained carpets separating, smells awful, staff let's patients stay…read morein soiled underwear, rarely check on memory care patients.

I couldn't be happier to share my honest review of TGDB. My mom has been there for nearly two…read moreyears, and from the very first tour, I knew this place was truly special. TGDB offers a warm, welcoming atmosphere, a wonderful variety of activities, excellent food, and exceptional care provided by a team that feels more like family than staff. What gives me the greatest peace of mind is knowing that any questions or concerns are handled quickly, professionally, and with genuine compassion. My mom feels safe, supported, and happy--and she proudly calls TGDB "home." If you are considering assisted living or memory care for a loved one, I can't recommend TGDB enough. Don't pass this one up--you won't regret it.

I'm happy because we are exactly where we need to be at this moment in our lives. I felt at home…read morewithin a couple of days of moving in because of the staff, amenities and dining and the needed support and assistance from the moment we entered beautiful Tuscan Gardens. It is with pleasure that I write this review for Tuscan Gardens of Delray Beach on Sims Rd. In December, I found out we had 1 month to find and to get settled in Assisted Living which was a daunting task because I had an awful experience when I was discharged from the hospital. The rehab facility was my worst nightmare. I swore that I would figure out my options while I had control over my future living. I believe that everyone approaching this next step in life should be exploring what's ahead and touring places now. It will give you peace of mind. From the moment we entered Tuscan Gardens and said hello to Marie at the desk, I knew this was a warm and welcoming community. Marie is there to assist anyway needed. We were then excited to meet with Andrea, the Community Relations Director who took us on a tour. She took her time and showed us around. Andrea answered all of our questions and gave us a chance to talk with residents. Some have been here for years. They were all very happy with their experiences at Tuscan Gardens. That was all we needed to know. The residents are very open and helpful. Before we completed our tour with Andrea, we signed our reservation agreement knowing we found our new home. What a relief it was to begin the process of moving in! Within a month, we were settled and living happily at Tuscan Gardens. This review is a tribute to our new life here. You will find answers to your questions and how Tuscan Gardens meets the needs of their residents. I'm happy to share our experiences in hopes it will help you on your tour. It is the biggest move we've ever had to face and I believe you will find this assisted living is a next and most important step. We are thrilled here and find Tuscan Gardens a very positive environment where all of our needs are met. Activities, events and trips with available transportation: I wish I could show you the photo feed of residents enjoying the lifestyle which are found on our Channel 3. The pictures show holiday events, daily activities and most of all, happy residents enjoying the lifestyle. I pick and choose from the social activities because I'm very happy just being on my recliner in my apartment. The choices are many including a weekly restaurant trip. Services: Whatever you need is here. I must personally thank Sergy who is the person who took care of us as we were setting up our apartment living. Any time I need maintenance and setup services, I put in a work order request and then Sergy appears to quickly take care of things. There is extensive medical care based upon a resident's level,of care. There are 5 levels of care so there's no need to change assisted living arrangements because they also provide memory care. I love the social connections because most residents engage us as I also reach out to them as well. The social connections are very important and encouraged so Tuscan Gardens does many things so residents can be together if they wish. Floor Plans and Levels of Care: There are several floor plan options including a studio, 1 and 2 bedrooms floor plans. There are 5 levels of care. I'm a resident who is independent living while my husband receives Level 1 care. There are 5 levels of care including memory care. We are in the Chianti apartment and find it very spacious for 2 people with lots of closets and kitchen cabinets storage areas. It is bright and the floor plan is very open so we feel very comfortable in our beautiful unit. We couldn't be happier. Dining: The dining room is lovely and well appointed. I never miss a meal though nor could anyone walk away hungry because they always have 2 special entrees at each meal as well as the always "Available Menu". The best part of the dining experience is the wait staff who are very friendly and accommodating. I could tell you the names of our servers because they too are friendly and very responsive. They appear very happy to be "serving" us. It is a very relaxing time to talk with other residents and a time to enjoy the meal. Thank you Natasha for the tone and food that we enjoy. Amenities When you check the website, you will find a wealth of information including a very long list of amenities including an exercise room, beautiful theater where movies are played twice a day, Happy Hour (my husband's favorite time) because they have entertainment while relaxing and mingling, a salon and therapy area, spaces for hobbies like art and games, special events and luncheon trips. There's much more to see on their website so it would be a definite way to find out more about our beautiful, spacious and open layout throughout the community living space, a lovely dining room with very tasty food

I found myself suddenly in the position of searching for Assisted Living for my mom this past…read moresummer--from 3,000 miles away. I am *incredibly* grateful to have found The Arbor at Delray via extensive searches of various search engine reviews (note: they thankfully have a lot more reviews, and quite positive ones, outside of this particular engine). It was very easy to connect with the leasing team. I worked predominantly with Jarrett from start to finish, and I cannot sing his praises loudly enough. I was able to get a complete video walkthrough tour in real-time with him on short notice, he helped us to navigate the challenging situation of a nebulous rehabilitation discharge date, answered all of my questions thoroughly, and was SO communicative and helpful throughout the process, well after his job was complete. He went so far above and beyond for my mom in getting her set up once she arrived. My mom has been at The Arbor at Delray for almost three months at this point, and she has adjusted really nicely, which is a HUGE testament, because like so many, she was quite resistant to the (very necessary) transition from independent to assisted living. She went from pleading to return home from rehab rather than enter any assisted living (not yet having seen The Arbor) to asking me to sell her independent living condominium after moving into The Arbor. During the time that outside home health services were visiting her, I repeatedly received the unsolicited feedback from them that this was among the nicest facilities they'd ever visited and that they would be thrilled to have the opportunity to reside their themselves. One of them joked that she was scheming how to break her own hip to qualify and referred to it as the "Taj Mahal of Assisted Livings." If you're looking at The Arbor, keep looking. I couldn't be more delighted and RELIEVED that our search led us here and that we were able to secure a spot for my mom where I can know that she is well-cared for in a clean, cheerful, respectful environment... with GOOD FOOD TO BOOT. My mom actually likes the food (did I mention the filet mignon that's on the "always available" menu)- which is quite high praise coming from her and not exactly typical of assisted living settings. She describes the nursing staff as universally polite and helpful, and I only wish she had the energy to attend the various lectures and singalongs and brain games and casino nights and ballet recitals and alllllll the things that this vibrant community offers. Seriously, I am grateful every day that The Arbor was an option at the time we were searching. Thank you again Jarrett for helping to make this happen, and thank you also to the rest of the team - Jennie, Zusy, Teresa, Karen, and anyone else I'm forgetting - for your care of my mom. I am eternally thankful.

Visited The Arbor several weeks ago for consideration for…read moreassisted living for myself. People seemed to be very friendly in the lobby. The facilty was clean, not noisy. Met, Jennifer, one of the staff in management at the Arbor. She was very helpful answering questions about the facilty with respect to cost and regular activities. She took us on a tour of the Arbor and showed us a studio unit. I appreciated Jennifer's professionalism and concern answering questions about activities, Jewish services on Friday and matters pertaining to medically available staff. I am seriously considering becoming a resident in The Arbor for these reasons. Star rating 5.

This facility exhibits serious and ongoing deficiencies in both operations and resident care. Staff…read moreconduct is consistently unprofessional, marked by indifference, lack of accountability, and a failure to perform even basic caregiving responsibilities. There are significant safety and maintenance concerns that appear to be routinely ignored. The building is in a state of clear disrepair, with needed repairs left unaddressed. Sanitation conditions are unacceptable; bathrooms and floors are frequently dirty, and there is a persistent and concerning presence of mold and mildew throughout the facility. Most alarming is the apparent neglect of residents' fundamental care needs. Basic hygiene is not consistently provided, with residents reportedly going without regular showers due to staff inattention. This represents a failure to meet even minimal standards of care and raises serious concerns about regulatory compliance and oversight. The overall condition of the facility--both in terms of physical environment and quality of care--reflects systemic mismanagement. Prospective residents and their families should approach this facility with extreme caution and strongly consider alternative assisted living and memory care options in the West Boynton area that provide appropriate standards of safety, cleanliness, and resident care.

Had an excellent tour and very informative. Sorry that you are currently full we will have to keep…read morelooking as we are in current need. if we cannot find something soon we will return to get on the wait list.

My parents just moved to Strafford Court. I had some minor concerns, and left a message at 8:30…read moream, and received a call back from two staff members within the hour including the Director of Sales. They answered all of my concerns with solutions, and had already visited my parents the day before to address the same concerns.

I live here Love everything help people and staff dinner…read morewaiters are so much fur great place to live