Absolutely worst medical service I have ever seen. All they care about is receiving their money!…read more Before you are even seen they want half of the payment. The billing collectors and insurance claims processing are rude, unhelpful, and only concerned about payment. Pretty bad when you have to call the insurance company to explain to the coders how to submit a bill. I absolutely would not receive care here again.

Due to some health issues, I was unable to attend both appointments for my daughter. What both my…read morewife and daughter have told me, this group is very unprofessional and lacks care not only for their patients, but neglicts to take into account patients with special needs. It's unbelievable that individuals in this profession would have such horrible bedside manner. As a man, I'm outraged that two of the dentist at Dupont location would have the nerve to treat a customer in this manner. As a father/husband I pray that someone doesn't disrespectful treat their family the way they addressed mine. These two dentist should really reconsider their calling, because helping people is not your main concern... rather than turning a profit. Even more so, disrespectful talk to women and a very aggressive manner of NOT listening to "NO" (patient/mother). Repeatedly our daughter told him to stop and not to touch her face, but he continued (at both visits). It makes me sick that individuals given the world we live in can get a way with degrading a customer by belittling them let alone a mother/daughter. These two dentist know who they are and you should be ashamed as a human let alone in your profession. AVOID THIS PRACTICE!!!

(Highly recommend)(Dr. Lugakingira) So am Supposed to be…read moregetting my surgery done the beginning of next year can't wait Dr. Lugakingira looking forward to get my jaw surgery done by him highly recommend he is absolutely loving caring doctor I would not go to any other doctor but him he deserves to be known wish I can give him much more then just a review he keeps you up-to-date making sure everything goes as planned I can't ask for a better doctor he's the one to go to

I had oral surgery with Dr Meyer and her team 4/20/26. I have severe anxiety and was having a…read morereally rough time. Everyone was so kind and understanding. Narrated everything they were doing as they did it. The quality of care was exceptional. When it came time for Dr Meyer to give me the IV sedation, I felt ready and comforted. Single-handedly the best dental experience I've ever had. Recovery has been going really well, too. I was told what to expect and when. I called with an anxiety induced concern and they were able to bring me in within minutes to check the extraction site(s). Everything was fine but they never made me feel bad for calling. I feel important, cared about and valued there. I will recommend Dr Meyer and her team, the whole Ruckman office really, to anyone needing an oral surgeon. Don't even bother going anywhere else!

It has been a long time since I have had a tooth pulled so I was nervous going in to this. I needed…read more1 tooth pulled and 1 root extracted (the tooth had broken off). I got the appointment quickly. I thought it would be a long way out. I checked in with the friendly staff. I was taken back to the room where the dental assistant explained the procedure in detail to me. Asked a few questions about my health history that hadn't been on the questionnaire I had filled out online, took my blood pressure and told me the doctor would be in shortly. When Dr. Myer came in she introduced herself, was quite friendly and we joked about a few things, She explained a few more things. Then we got busy. Shots were in, a little waiting for the numbness and she and the assistants came in and within 15 minutes the teeth were out. It was amazing! I didn't feel anything, not pinching, not pressure, nothing. She is very skillful and very patient oriented. She talks to throughout letting you know what she is doing. I couldn't have asked for a better dentist or staff! The one thing that did surprise me was that even though I have excellent insurance that would pay for the entire procedure, I was asked to pay for half up front. It will take 2-3 weeks for them to reimburse me. Living on SS that is a hard pill to swallow especially since it came as a surprise as I was checking out.

I and my wife have been treated by dental surgeons at OMSA. Their equipment and facilities seem to…read morebe first rate. My surgery was done to treat an infected wisdom tooth that was impacted and couldn't be removed due to other medical issues. It wasn't easy but the team were able do the impossible and everything worked out well. My wife currently in treatment at the clinic to correct a failed implant done in Florida. So far so good. If you need special dental surgeons give them a try.

I had an appt today to be checked if my implants were ready for crowns- had 2 of them- I went to…read morethe wrong office- Dr Shimmerle (sp?) heard of my predicament and offered to see me- they got me in right away and within a short time I was seen and sent on my way- I was VERY impressed with the Doctor and the whole office- thanks so much for helping this "Mixed up" elderly lady.

Excellent service and care. Doctor was professional and really cares about his patients. Staff…read morewas friendly and knowledgeable!

This place is beyond unprofessional. My 16 year old daughter had an appointment in less then 24…read morehours when I called to have the prescription filled Georgia "the receptionist" told me told call the Coldwater location which I did spoke to someone there who called in the prescription I moved on with my life.. Then the office coordinator from Fort Wayne calls and asks me if I want to keep the appointment because I will see Georgia tomorrow, as if I'm going to go an blow up the place.. I said bye lady you had no reason to call me for that.. She then calls me back and tells me that the appointment is cancelled.. Thank God we have another consultation scheduled with another oral surgeon!

Very friendly and professional office. Dr. Luga is very kind and professional. He explains what he…read moreis doing and is patient. He's very impressive. I would return without fail if I were to need his care. His office staff are all friendly and helpful and helped to make my visit comfortable and anxiety free. I recommend Dr Luga and his services wholeheartedly.

Great physicians/dentists. The staff were pleasant and helpful. Convenient locations.read more

I Moved to Indiana and Fort Wayne back in 1995 for a job. I didn't know anyone or any business…read moreeither. So, When I was looking for a Dental Referral Service, I saw in the Phone Book that Afdent was one. So,when I walked in at their old location on Parnell, I asked if they could give me referrals for Dentists. To my surprise and delight...I was told that "They" were a Dental Office. So,I set up my 1st appointment in 1995 and have been there ever since. The reason I have stayed with Afdent and not cared to look for a different one,was that they always got me in quickly. They were always Professional. They Accepted my Changing Health Insurance thru all these years. They had "Laughing Gas" ...(Don't know the medical word).And they were receptive and considerate on using my nickname in correspondence and in Greeting me,Personally. And that name is: CheeezHead (ChzHd for short) Afdent is a "Friendly, Professional, Family" Place to get your Dental Needs taken care of. Go There.

I've used Afdent for yrs, never really had any bad experiences. The care we have received has…read morealwsys been great! No complaints in the dental care department at all. I was told I needed a crown end of 2025, even tho we have really great dental insurance we were told we had to come up with $800 down, so we did,(that was in Jan. 2026). I ended up having problems with the crown which I told them I didnt think was quite right, but was told I needed to get use to it. Ok. Went back in June 2026, was told I now needed root canal for same tooth, I opted to just have them pull it. Especially after finding out they were holding a $600 credit on my account, since insurance came thru and paid on my crown originally. Not happy that they held on to a large credit, especially when we withdrew that from our HSA plan and could have been paying other medical bills with it. ​We are now one day away from July 2026 and still haven't received our credit. I called today, spoke with billing, was told that they couldn't send me my credit until insurance pays for last visit,(June) I don't think so Sir, that credit was from January 2026. They then said they would send a email to the appropriate person to get our refund in the mail but it probably wouldn't happen this week. Good grief! I used to work in medical billing and there's no excuse for this. Be better Afdent billing!